Mercedes-Benz C-Class Complaints

3,817 consumer complaints on file.

#11157337December 10, 2018
AIR BAGS
TAKATA RECALL--MERCEDES BENZ OF CHICAGO WILL NOT PERFORM THE REPLACEMENT AND HAS FAILED TO COMMUNICATE WITH CUSTOMERS AS TO WHEN THIS WILL BE DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156328December 10, 2018
EXTERIOR LIGHTING
MERCEDES BENZ C CLASS. CONSUMER WRITES IN REGARDS TO REAR TAIL LIGHT BULB CARRIER SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156817December 7, 2018
AIR BAGS
TAKATA RECALL I PURCHASED THE VEHICLE IN FEBRUARY 2018. IT HAS BEEN A YEAR SINCE PURCHASE. THE DEALERS TOLD ME THEY WOULD LET ME KNOW AS SOON AS AN AIRBAG REPLACEMENT COMES. NO ONE HAS CONTACTED ME YET AND I AM DRIVING A CAR FOR 1 YEAR WITH A FAULTY AIRBAG. I TRIED CALLING THEM IN THE MIDDLE OF THE YEAR AND SOME FOLKS IN TEXAS RECEIVED THEIR AIRBAG REPLACEMENT I HAVE NOT. I AM AFRAID TO DRIVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156827December 7, 2018
FUEL/PROPULSION SYSTEM
TAKATA RECALL HAD VEHICLE CHECKED AFTER CONSISTENT SMELL OF FUEL UPON FILLING UP THE CAR. MECHANIC DISCOVERED THE FUEL FILLER NECK TO BE FAULTY BECAUSE OF PLASTIC CONNECTOR FUEL TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156932December 7, 2018
STEERING
DOES NOT START, STEERING NOT LOCKED, EIS/ESL ISSUES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156552December 6, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300W. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V363000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JUNE OF 2016. THE DEALER (FLETCHER JONES MOTORCARS, 3300 JAMBOREE RD, NEWPORT BEACH, CA 96220) STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156554December 6, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C250W. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V430000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTICE IN JANUARY OF 2016. THE DEALER (FLETCHER JONES MOTORCARS, 3300 JAMBOREE RD, NEWPORT BEACH, CA 96200) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE. *TT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155897December 4, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF SOUTH BAY AT 310-513-5300 (LOCATED AT 3311 PACIFIC COAST HWY, TORRANCE, CA 90505) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155994December 4, 2018
ELECTRICAL SYSTEM
WHEN I TURN THE KEY TO TURN ON THE CAR, WHEN IT IS PARKED, ABSOLUTELY NOTHING HAPPENS. I HAVE HEARD THAT THIS HAS HAPPENED TO OTHER PEOPLE WITH MERCEDES IGNITIONS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155607December 3, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 17V627000 (AIR BAGS). SMOTHERS EUROPEAN MERCEDES (707-542-4811, LOCATED AT 2880 TALMADGE DR, SANTA ROSA, 95407) STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD BEEN WAITING OVER A YEAR FOR THE PARTS. THE DEALER INDICATED THAT IT MAY BE ANOTHER SIX MONTHS BEFORE THE PARTS BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153790December 3, 2018
ELECTRICAL SYSTEM:STARTER ASSEMBLY
2016 MERCEDES BENZ C300. CONSUMER WRITES IN REGARDS TO STARTER CURRENT LIMITER. *LD THE CONSUMER STATED AFTER THE RECALL REPAIR ON THE STARTER WAS COMPLETED THE FAILURE BEGAN. THE VEHICLE WOULD SHUT OFF WHILE DRIVING. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154901November 30, 2018
ENGINE
HAD TO REPLACE CAMSHAFT AND CAMSHAFT ADJUSTERS WHICH TOTALED $5,000 IN REPAIRS. TECHNICIAN SAYS THEY WAY IT WAS DESIGNED HAS CAUSED MANY PROBLEMS AND COMPLAINTS WHICH ARE LISTED ONLINE. PLEASE ALSO LET ME KNOW IF THERE IS A BETTER WAY TO GET AN UPDATE ON THIS ISSUE OTHER THAN WRITING A LETTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154676November 29, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (RBM OF ALPHARETTA, 345 MC FARLAND PKWY, ALPHARETTA, GA 30004) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154779November 29, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF STEVENS CREEK (4500 STEVENS CREEK BLVD, SAN JOSE, CA 95129, (408) 641-4610) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154248November 27, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
2012 MERCEDES BENZ C300 - REAR TAIL LIGHT TAIL LIGHT FAILURE, FOUND BURN MARKS IN THE VEHICLE BULB ASSEMBLY (BULB PANEL) AND BURNED WIRES IT HAS A COMPLETE LOSS OF TAIL LIGHT LAMPS FUNCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153619November 25, 2018
FUEL/PROPULSION SYSTEM
STRONG FUEL ODOR EVERY TIME FILLED UP THE GAS TANK (FULL TANK)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153560November 24, 2018
UNKNOWN OR OTHER
MERCEDES KEY FOB NOT RECOGNIZED BY IGNITION. CAR LOCKS AND UNLOCKS PROPERLY BUT KEY FOB IS NOT DETECTED BY CAR. KEY FOB BATTERY IS BRAND NEW. CAR IS IMMOBILIZED AND NOT USUALABLE. THIS IS UNACCEPTABLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153371November 23, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2016. AFTER CONTACTING THE LOCAL DEALER (MERCEDES-BENZ OF OMAHA, 14335 HILLSDALE AVE, OMAHA, NE), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153227November 22, 2018
SERVICE BRAKES
I BOUGHT A CAR IN APRIL 2018. THE FIRST ACCIDENT OCCURRED ON THE HIGHWAY IN MAY 2018. I WAS DRIVING AT A SPEED OF 75 KM / H. I SAW THE CAR IN FRONT OF ME STEPPING ON THE BRAKES AND I ALSO STEPPED ON THE BRAKES, BUT MY CAR DID NOT SLOW DOWN. MERCEDES-BENZ KOREA CLAIMED THAT THERE WAS NO PROBLEM WITH THE CAR, ALTHOUGH THE CAR COLLIDED WITH THE CAR AS IT WAS. IN JULY 2018, THE SECOND ACCIDENT OCCURRED IN THE UNDERGROUND PARKING LOT OF THE APARTMENT WHERE I LIVE. I STARTED THE CAR, I SAW A CAR IN FRONT OF 60M. AS SOON AS I FOUND THE CAR AND STEPPED ON THE BRAKES, MY CAR SUDDENLY STARTED TO RUN AT HIGH SPEED. I WAS SURPRISED AND BRAKED HARDER. THE HARDER THE BRAKES WERE, THE FASTER THE CAR DROVE. FORTUNATELY, I DID NOT HIT THE CAR THAT WAS ON THE OPPOSITE SIDE, BUT MY CAR WAS PUSHED INTO THE WALL. ON CCTV, YOU CAN SEE THAT I WAS PUSHED INTO THE WALL WITH MY BRAKES ON. IT IS BECAUSE THE BRAKE LIGHT OF MY VEHICLE COMES IN. BY THE WAY, MERCEDES-BENZ KOREA SAYS THAT THERE IS NO PROBLEM WITH MY VEHICLE FOR FIVE MONTHS AND THAT EVERYTHING IS MY FAULT. I HAVE ALSO REPORTED SEVERAL TIMES THAT THERE IS A PROBLEM WITH THE ABS MODULATOR OF A C-CLASS CAR MADE BY MERCEDES-BENZ AT A KOREAN BROADCASTING STATION. MERCEDES-BENZ KOREA TOLD ME THAT WHEN I FIRST HAD A CONVERSATION, THE ABS MODULATOR WAS WORKING AND THAT THE CAR SLIPPED BECAUSE OF IT. I ACCIDENTALLY HIT THE BRAKE PEDAL. MY CAR WAS TURNING ON THE BRAKE LIGHTS ALL THE WAY UP TO 60M STRAIGHT AHEAD (I WAS STILL ON THE BRAKES) AND THE CAR EVENTUALLY HIT THE WALL. WHEN I PROTESTED TO MERCEDES-BENZ KOREA, THEY SAID TO ME, "THE BRAKE LIGHT IS ON, BUT THE BRAKE ASSIST LIGHT IS OFF. YOU DID NOT BRAKE." THEY HAD AN OBVIOUSLY DIFFERENT ANSWER FROM THE BEGINNING. "I RIDE THE CAR AGAIN. HOW WILL YOU BE RESPONSIBLE IF YOU HAVE AN ACCIDENT?" WHEN ASKED THEM, THEY "DO NOT HAVE TO ANSWER ANYTHING THAT HAS NOT HAPPENED YET."
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11152867November 20, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF BOSTON (259 MCGRATH HWY, SOMERVILLE, MA 02143, (617) 666-4100) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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