Mercedes-Benz C-Class Complaints

3,817 consumer complaints on file.

#11220574June 17, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT TOOK THE VEHICLE TO INTERNATIONAL AUTOS WAUKESHA (2230 EAST MORELAND BLVD, WAUKESHA, WI) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220450June 16, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
CHECK ENGINE LIGHT CODE, P0340, CAMSHAFT POSITION SENSOR. PROBLEM INCLUDES DIFFICULTY STARTING CAR, ENGINE KNOCK UPON START, AND MISFIRES ACCELERATING TO PASS AT HIGHWAY SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218256June 6, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. MERCEDES-BENZ OF SOUTH ORLANDO (4301 MILLENIA BLVD, ORLANDO, FL 32839) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218362June 6, 2019
UNKNOWN OR OTHER
THE INNER DRIVER DOOR HANDLE MECHANISM FAILED LEAVING ME TRAPPED IN THE VEHICLE. THIS IS VERY UNSAFE. THE CAR HAS 61K MILES. THIS IS A DESIGN FLAW ISSUE, NOT WEAR AND TEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217995June 5, 2019
AIR BAGS, EXTERIOR LIGHTING
TAKATA RECALL I HAVE OWNED THE CAR FOR ABOUT 1 1/2 YEARS AND THE RECALL WAS FROM ABOUT 2012 I THINK FROM LOOKING IT UP . I HAVE CALLED THE HOTLINE MANY TIME AND GOT A RUN AROUND. WAS TOLD EVERY TIME PARTS WOULD BE AVAILABLE WITHIN A FEW MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217777June 4, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT MERCEDES-BENZ OF MYRTLE BEACH (LOCATED AT 936 JASON BLVD, MYRTLE BEACH, SC 29577, (843) 848-6800) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217797June 4, 2019
ENGINE
MY C250 STARTED MAKING A NOISE WHEN YOU FIRST START THE CAR. CHOKING AND HESITATIONS TO START, BUT YET WOULD START AFTER A MOMENT OR 2. THE NOISE WAS UNFAMILIAR. THIS NOISE WOULD CONTINUE THROUGH OUT THE DAY, AS LONG AS THE CAR SET FOR MORE THAN 15-20 MINUTES. I WOULD GO INTO THE STORE, TO SHOP COME BACK OUT TO THE CAR AN THE NOISE WOULD STILL BE THERE AFTER 15-20 MINUTES. I TOOK MY CAR TO THE MERCEDES BENZ DEALER IN HOUSTON, TEXAS NORTH. AFTER A $200 DIAGNOSE COST. THE CAM SHAFT ADJUSTER IS OUT. COSTING ANOTHER $4,575.68. MY CAR IS A 2012, WHICH I BROUGHT IN 2014 WITH LESS THAN 7,000 MILES. NOW IT IS 2019 WITH ONLY 87,885 MILES ON MY CAR, I DON'T KNOW WHAT THIS PART IS FOR OR WHY MY CAR NEEDS THIS. ALL I KNOW IT COST $4,575.68. WAY TO MUCH FOR SOMETHING I KNOW NOTHING ABOUT. CAN'T GET IN TOUCH WITH MANUFACTORY TO COMPLAIN AND MERCEDES HEADQUARTER HASN'T RETURN MY CALL. PLEASE GIVE ME ADVISE, AS TO WHAT TO DO WITH MY COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217266June 1, 2019
SERVICE BRAKES
I WAS DRIVING ON THE FREEWAY AND MY EXIT WAS COMING UP SO I PRESSED ON THE BRAKES AND THE PEDAL WAS STIFF AND I COULD NOT SLOW THE CAR DOWN. ONCE THE VEHICLE SLOWED DOWN ON ITS OWN DUE TO ME DRIVING ON A INCLINE I TURNED THE CAR OFF. STARTED THE CAR AND TRIED IT AGAIN AND I STILL HAD NOT POWER TO THE BRAKES. I INSPECTED THE VEHICLE AND SAW THAT THE BRAKE BOOSTER VACUUM PUMP WAS LEAKING OIL. I HAD TO FIND A REPLACEMENT PART AND INSTALL IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217018May 31, 2019
AIR BAGS
TAKATA RECALL - MANUFACTURER RECALL NUMBER2018030010. THE RECALL WAS ISSUED ON 1/18/2017 BUT NOW IT'S JUNE 2019 AND THE RECALL STATUS IS STILL SHOWING "RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE"... THIS IS JUST NOT ACCEPTABLE. PLEASE URGE MERCEDES TO TAKE ACTION RIGHT AWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217070May 31, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210854May 30, 2019
STEERING
TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V850000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SAN DIEGO (4750 KEARNY MESA RD, SAN DIEGO, CA 92111, (858) 295-3136) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11216982May 30, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT MERCEDES-BENZ OF FORT WASHINGTON (LOCATED AT 404 PENNSYLVANIA AVE, FORT WASHINGTON, PA 19034, (866) 383-3990) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210270May 28, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT TOOK THE VEHICLE TO MERCEDES-BENZ OF DANBURY (LOCATED AT 100 FEDERAL RD, BANBURY, CT 06810, (203) 778-6333), BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF CONSUMER STATED HE HAS BEEN WAITING ALMOST 3 YEARS FOR THE PARTS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210391May 28, 2019
FUEL/PROPULSION SYSTEM
EXACTLY AS DESCRIBED WITH OTHER MODELS, THERE WAS A STRONG GAS ODOR INSIDE AND OUTSIDE OF THE VEHICLE. IT WORSENED AFTER THE CAR WAS REFUELED. IT GOT SO BAD THAT FUMES WERE SEEPING INTO THE HOUSE FROM THE GARAGE. WHILE DRIVING, ALL WINDOWS HAD TO BE DOWN. AFTER RESEARCHING ONLINE, I FOUND OUT THAT THERE WAS A RECALL ON OTHER MERCEDES YEARS AND MODELS FOR THE SAME ISSUE. THE GAS TANK GASKET IS DEFECTIVE. MY CAR IS NOT INCLUDED IN THE RECALL AND I MUST PAY TO FIX THE HAZARDOUS CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209945May 25, 2019
AIR BAGS
TAKATA RECALL RECALL DATE JANUARY 2016. NO REMEDY STILL IN 2019. PASSENGER AIRBAG MAY RUPTURE WITH METAL FRAGMENTS. NO RENTAL CAR PROVIDED. NO UPDATES FROM MERCEDES BENZ. NO SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209979May 25, 2019
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
CAR LOOSES SPEED WHILE DRIVING IN THE STREET OR A HIGHWAY. NO CODE HAVE BEEN DETECTED IN THE COMPUTER. I HAVE BEEN TAKING THE CAR TO THE DEALERSHIP BUT THEY HAVEN'T FOUND WHAT'S THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209730May 24, 2019
AIR BAGS
"TAKATA RECALL" WE STARTED GETTING AIRBAG RECALL NOTICES 4 YEARS AGO. WE HAVE CALLED THE DEALER EVERY 6 MONTHS AND THEY ALWAYS SAY "TAKATA HAS NOT SENT US PARTS" THIS IS TOTALLY UNACCEPTABLE FOR A LIFE CRITICAL PART SUCH AS AN AIRBAG THAT CAN EXPLODE. NOTHING BUT EXCUSES. EVERY TIME WE DRIVE THIS VEHICLE WE ARE WORRIED ABOUT THE AIRBAGS. THIS IS THE 4TH MB WE HAVE OWNED AND ITS LIKELY THE LAST DUE TO THE WAY THIS RECALL HAS BEEN HANDLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209818May 24, 2019
AIR BAGS
MBUSA INDICATED THEY WOULD REPLACE IN JUNE 30 2018. CALLED IN OCTOBER 2018, NO DEFINITE DATE. CALLED MAY 24, 2019, CAN'T LEAVE MESSAGE. NOT TIMELY. FOR SOME REASON I AM PRIORITY GROUP 5, LOWEST PRIORITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209164May 22, 2019
AIR BAGS
TAKATA RECALL THIS RECALL HAS NOW BEEN OPEN FOR THREE YEARS AND FOUR MONTHS WITH NO PROPOSED RESOLUTION. AS A FLORIDA RESIDENT OWNER OF AN AFFECTED VEHICLE, I CAN ONLY ASSUME THAT THE CONDITION WORSENS OVER TIME, AND THAT THE PASSENGER AIRBAG AT SOME POINT (SOON OR PRESENTLY) BECOMES A GREATER RISK OF DEGREDATION AND EXOLOSIVE DEPLOYMENT THAN OF PASSENGER PROTECTION. MAY WE AT LEAST INSTUCT THE DEALER TO DISABLE THE AIRBAG TEMPORARILY (WITHOUT COST TO US) UNTIL A "FIX" IS AVAILABLE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209191May 22, 2019
AIR BAGS
NHTSA RECALL NUMBER "17V017" IS STILL PENDING. I HAVE CALLED SEVERAL TIMES THE DEALERSHIP, AND THEY DON'T HAVE THE PARTS. THIS REQUEST HAS BEEN PENDING FOR MORE THAN 1 YEAR. MERCEDES BENZ OF GREENWICH ADDRESS: 261 WEST PUTNAM AVENUE, GREENWICH, CT 06830 PHONE: (203) 295-3125
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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