Mazda Protege Complaints

1,077 consumer complaints on file.

#10017774April 29, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
THE VEHICLE'S EXHAUST MANIFOLD DEVELOPED A CRACKED WHICH GREATLY REDUCED THE ENGINES PERFORMANCE AND POWER. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016639April 28, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE LIGHTLY ACCELERATING THE CAR SUDDENLY JERKED, MADE A LOUD NOISE, AND FELT AS THOUGH IT SLIPPED INTO NEUTRAL. I PULLED MY FOOT OFF THE GAS AND THE CAR RECOVERED. THIS HAS HAPPENED 3 TIMES WITHIN THE PAST YEAR, ALL INCIDENTS OCCURRED AROUND 40 MPH. I NOTICED THE CAR USUALLY DOWNSHIFTS AT THIS SPEED, BUT HAD NOT BEFORE EACH OF THESE INCIDENTS HAD OCCURRED. THE CAR HAS LESS THAN 30K MILES. I TOOK IT TO THE DEALER, THEY DID NOT FIND ANYTHING WRONG AND COULD NOT REPRODUCE. I HAVE RESEARCHED THIS INDEPENDENTLY AND FOUND THAT 4 CYLINDER MAZDA'S HAVE HAD SIMILAR TRANSMISSION PROBLEMS SINCE THE SWITCH TO FORD TRANSMISSIONS IN 1994/1995!! I FEEL MAZDA SHOULD HAVE ADDRESSED THIS LONG AGO AND THAT THEIR DEALERSHIPS SHOULD BE WELL AWARE OF THE PROBLEM. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016654April 28, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
O/D LIGHT INTERMITTENTLY FLASHES ON AND OFF. DOES NOT HAPPEN ALL THE TIME. ALSO IS ACCOMPANIED BY CHECK ENGINE LIGHT AT TIMES. LOW MILEAGE ON CAR - 50,000. MAZDA DEALER SAYS TRANSMISSION NEEDS TO BE REPLACED. ANOTHER TRANSMISSION SHOP HAS SUGGESTED DEFECTIVE SOLENOIDS. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017210April 21, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE CHECK ENGINE LIGHT ILLUMINATED ON THE DASHBOARD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017145April 18, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING 30 MPH THE TRANSMISSION FAILED AND CAUSED THE VEHICLE NOT TO ACCELERATE. THE DEALER WAS NOTIFIED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014468April 16, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WE PURCHASED A NEW 2002 MAZDA PROTEGE LX IN 08/2002. WITHIN DAYS WE WERE HAVING PROBLEMS WITH THE TRANSMISSION. SOMETIMES JUST HESITATION IN ACCELERATION AND SHIFTING. FREQUENT FAILURE TO SHIFT AT ALL OR FAILURE TO SHIFT FOR PROLONGED INTERVALS (SOMETIMES MILES). OCCASIONAL SLAMMING INTO GEAR AND CAR LURCHING FORWARD. WE HAVE HAD 3 INCIDENTS THAT ALMOST LEAD TO ACCIDENTS. WE HAVE HAD CAR IN FOR REPAIRS ON 5 SEPARATE OCCASIONS, BUT DEALER SAID THEY COULD NOT FIND ANYTHING WRONG. LETTER OF NOTIFICATION OF DEFECT TO MANUFACTURER SENT TO MAZDA CORPORATE ON 3/22/03. CAR WAS TAKEN INTO DEALER FOR FINAL CHANCE TO REPAIR. DEALER STILL SAYS THEY CAN FIND NOTHING WRONG. WE PURCHASED A 2ND MAZDA PROTEGE LX AT THE SAME TIME, AND WE HAVE HAD NO PROBLEMS WITH ITS TRANSMISSION AND IT SHIFTS SMOOTHLY AND PROPERLY. EVEN THOUGH THIS IS A DANGEROUS AND POTENTIALLY LIFE THREATENING ISSUE AND THIS CAR IS CLEARLY A LEMON, MAZDA HAS DONE NOTHING TO REPLACE THIS CAR. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014485April 16, 2003
EQUIPMENT:APPLIANCE:AIR CONDITIONER
1995 MAZDA PROTEGE >180000 MI. >DURING THIS TIME THE DEALER HAS INSTALLED (3) AIR CONDITIONER COMPRESSORS APPROXIMATELY ONE FOR EVERY 60000 MI. AT OVER $1000 APIECE> IT IS NOW IN THE SHOP WITH AN EXPECTED BILL OF $1200.00. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015803April 14, 2003
SEAT BELTS, AIR BAGS
THE VEHICLE WAS REAR ENDED. THE AIR BAGS FAILED TO DEPLOY AND THE SEATS BELT UNLATCHED. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10014053April 7, 2003
STRUCTURE:BODY
STRUCTURE: SMALL RUST SPOTS LOCATED ON ALL EXTERIOR SURFACES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015348April 7, 2003
WHEELS:RIM
WHILE DRIVING 35 MPH THE VEHICLE HIT A COUPLE POT HOLES WHICH BENT TWO RIMS (MATERIAL VERY SOFT). THE DEALER WAS NOTIFIED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011635April 3, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
THE OVER DRIVE LIGHT MALFUNCTIONED WHICH CAUSED THE VEHICLE TO DROP INTO A LOWER GEAR, AN THE ENGINE ACTED AS THOUGH IT WOULD STALL AND THEN BUCKED ERRATICALLY. *TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011005March 25, 2003
FUEL SYSTEM, GASOLINE
GAS STREAMING FROM LEAKING GAS TANK FROM 2002 MAZDA PROTEGE5. SECOND INCIDENT, FIRST OCCURRED ONE DAY AFTER INITIAL DELIVERY ON NOV 2, 2001.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10012242March 21, 2003
POWER TRAIN
CONSUMER CONCERNED ABOUT THE NOISE THAT THE VEHICLES TRANSMISSION MADE. HE STATED THAT THE NOISE WAS SO LOUD THAT IT GAVE HIM AND ANYONE THAT RODE WITH HIM A HEADACHE. HE ALSO SAYS THAT THE DEALER DOES NOT KNOW HOW TO STOP THE NOISE. HE STATED HE WAS HAVING A PROBLEM WITH TRYING TO GET IT FIXED SINCE THERE WAS NO RECALL. *NLM THE CONSUMER STATED THAT THE NOISE IS MOSTLY NOTICEABLE AT THE SPEED OF 45 MPH AND HIGHER. THE MAZDA REPAIR INFORMATION STATED THAT THE WHINE NOISE IS A RESULT OF A RESONANCE THE IS GENERATED AT VARYING LEVELS BETWEEN THE PRIMARY AND SECONDARY GEARS AND DOES NOT AFFECT THE USE, SAFETY OR VALUE OF THE VEHICLE. SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010809March 20, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
1999 MAZDA PROTEGE RECEIVED O/D OFF LIGHT, SPEEDOMETER DROPPED OUT AND SLIPPAGE IN GEARS, (O/D), BROUGHT TO SCHWARTZ MAZDA, SHREWSBURY, NJ, THEY SOLD ME A NEW TRANSMISSION, (76000 MILES ON ODOMETER), CAR STILL HAD SAME TROUBLE. ADVISED MAZDA THAT I FELT THIS IS A MISDIAGNOSIS, PER NHTSB TECH SERVICE BULLETIN OF SPEED SENSOR ON TRANSMISSION WHICH PRESENTS SAME SYMPTOMS, THEY WOULD NOT CREDIT THE $2073 COST OF THE NEW TRANSMISSION, THE DEALER DID NOT SEE THIS TROUBLE WHICH IS WHAT I ORIGINALLY BROUGHT IN FOR SERVICE, AFTER 3 MORE RETURN VISITS TO SERVICE DEPT, THEY FINALLY REPLACE SPEED SENSOR, NOW PROBLEM IS GONE, BUT NOW I HAVE A NEW TRANSMISSION THAT I DID NOT NEED. THEY NEVER PRODUCED ANY DIAGNOSTIC BACK UP TO THE TRANSMISSION FAILING, I TOOK THEM AT THEIR WORD THAT THIS IS WHAT THE CAR NEEDED, WHEN ALL ALONG THE SPEED SENSOR FIXED THE TROUBLE. THEY WERE VERY UNCOOPERATIVE THROUGHOUT THE ENTIRE EXPERIENCE EXCEPT WHEN IT CAME TO TAKING OUR MONEY, AND AT ONE POINT WHEN I ASKED TO PLEASE LET ME TEST DRIVE WITH THE TECH, THE SERVICE MANAGER ADVISED ME, THEY HAD SPENT ENOUGH TIME ON THIS AND TO TAKE THE CAR AND LEAVE. NOT UNTIL I RESEARCHED OTHER DRIVERS COMPLAINTS ON THE TRANSMISSION ON THIS CAR GOING AT AROUND 70000 MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008470March 6, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
EXHAUST MANIFOLD CRACK IN 1998 MAZADA PROTEGE. RECENTLY THERE HAS BEEN A BURNING SMELL IN THE CABIN. MY MECHANIC FOUND THAT IT IS DUE TO THE EXHAUST MANIFOLD CRACK AND TOLD ME THAT IT IS A COMMON PROBLEM FOR 95-98 PROTEGE. HE THOUGHT IT MIGHT BE IN THE BULLETIN. I TOOK HIS SUGGESTION AND CALLED THE DEALER, BUT THE ANSWER WAS NEGATIVE. I AM VERY CONCERNED BECAUSE THE MONOXIDE FROM THE EXHAUST COULD POTENTIALLY KILL A PERSON IN SILENCE. I HAVE BEEN DRIVING THE CAR WITH THE WINDOW OPEN MOST TIME, JUST TO BE SAFE. I HOPE THAT MAZDA WILL PLACE A RECALL ON IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009951March 5, 2003
SUSPENSION:REAR
THERE WAS A NOISE COMING FROM THE REAR OF THE VEHICLE, THE DEALER SHIP REPLACED THE REAR STRUTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008450March 5, 2003
ENGINE AND ENGINE COOLING:ENGINE
ENGINE FAILURE AS DESCRIBED IN RECALL NUMBER 95 V 0 3 3000. CALLED MAZDA AT 1-800-222-5500 ON MARCH 03, 2003, BUT WAS TOLD THAT MY VEHICLE IDENTIFICATION NUMBER IS NOT IN THEIR RECALL LIST. HOWEVER, THEY WERE NOTIFIED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007280February 25, 2003
SERVICE BRAKES, HYDRAULIC, AIR BAGS
ATTORNEY GENERAL OF NORTH CAROLINA'S LETTER TO MAZDA CORPORATION ASKED FOR AN IMMEDIATE RESPONSE TO CONSUMER'S COMPLAINT CONCERNING A CRASH DUE TO BRAKE FAILURE AND NON DEPLOYMENT OF AIR BAGS WHICH RESULTED IN INJURIES. ADD TO 568358. *AK *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10008041February 24, 2003
TIRES:SIDEWALL
TIRE SIDEWALL BUBBLE/BLISTER UPON HITTING SHALLOW POTHOLE - THIS IS 3RD TIRE OCCURANCE, ALL WITH SAME SIDEWALL BLISTER DAMAGE, OF THE FOUR OE TIRES DELIVERED ON MY 2001 MAZDA PROTEGE ES. THE OE TIRES ARE DUNLOP SP SPORT 5000M P195/50R16 83 V. DOT IDENTIFICATION: DOT EULV 4MD0901. ALL TIRES HAVE BEEN INFLATED TO 30-35 PSI AT TIME OF IMPACT AND THE POTHOLE WAS SUFFICIENTLY MINOR AS TO CAUSE NO DAMAGE TO THE ALLOY RIM OR ANY OTHER SCRAPE OR DAMAGE TO THE TIRE. THE SIDEWALL BLISTER WOULD FORM WITHIN SEVERAL MILES DRIVING AFTER IMPACT. I'VE NOW HAD TO PURCHASE THREE DUNLOP REPLACEMENT TIRES TO DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007963February 22, 2003
STRUCTURE:BODY
SERIOUS RUST PROBLEM DISCOVERED IN THE WINDSHIELD AREA OF CAR WHEN HAVING NEW WINDSHIELD INSTALLED. SEVERAL YEARS AGO, PROBABLY 1999, WHILE THE CAR WAS STILL UNDER WARRANTY, I ATTEMPTED TO HAVE MAZDA REPAIR RUST THAT WAS APPEARING ON THE FRONT PILLARS BY THE WINDSHIELD. THEIR AREA REPRESENTATIVE REFUSED, SAYING THAT THE WARRANTY ONLY COVERED RUSTING THROUGH. NOW THIS HAS BECOME A SAFETY HAZARD, BECAUSE THE INTEGRITY OF THE NEW WINDSHIELD'S MOUNTING IS IN DOUBT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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