Mazda Protege Complaints

1,077 consumer complaints on file.

#10038858September 14, 2003
ENGINE AND ENGINE COOLING:ENGINE
AFTER INVESTIGATING "CHECK ENGINE LIGHT" OVER A PERIOD OF 5 MONTHS, IT WAS DETERMINED THAT A VALVE PROBLEM IN THE FIRST CYLINDER WAS CAUSING A LACK OF COMPRESSION AND POOR ENGINE PERFORMANCE. 2 OXYGEN SENSORS WERE REPLACED, AS WELL AS 8 VALVES AND OTHER PARTS, TO SOLVE THE PROBLEM. WE SPENT A TOTAL OF $1791.78 BEFORE THE CAR WAS FIXED. WE LEARNED FROM OUR MAZDA DEALER THAT A SERVICE BULLETIN WAS ISSUED 6/10/98 THAT COVERED THIS PROBLEM. WE COMPLAINED TO THE DEALERSHIP AND THE MAZDA AREA REP, AND NO REIMBURSEMENT WAS ISSUED. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033870September 12, 2003
VEHICLE SPEED CONTROL:CRUISE CONTROL
THE CONSUMER WAS DRIVING WITH THE CRUISE CONTROL ENGAGED, HE APPLIED THE BRAKE PEDAL(3 TIMES), BUT THE CRUISE CONTROL FAILED TO DISENGAGE, WHICH RESULTED IN THE CONSUMER'S VEHICLE COLLIDING WITH ANOTHER VEHICLE. THE DEALER DIAGNOSED THE CAUSE AS A FAULTY CRUISE CONTROL MOTOR. *AK *SCC *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10037557September 9, 2003
SERVICE BRAKES, HYDRAULIC
I BELIEVE THAT THE 2003 MAZDA PROTOGE5 BRAKE DESIGN IS FLAWED AND DANGEROUS (5-SPEED MANUAL). I HAVE ADDRESSED THIS ISSUE WITH MY DEALER (CAPITAL MAZDA, CARY, NC) AND THEY REFUSE TO HELP.*AK THERE IS EXCESSIVE BRAKE PEDAL TRAVEL, SO MUCH SO THAT I CAN NEARLY PUSH THE PEDAL TO THE FLOOR. THE DEALER SAYS THIS IS NORMAL OPERATION. I HAVE EXPERIENCED SEVERAL OCCASIONS THAT WHEN BRAKING, HAVE ACTUALLY PRESSED THE ACCELERATOR PEDAL AS WELL, CAUSING THE ENGINE TO RACE. ON AT LEAST ONE OCCASION, THE CAR LURCHED FORWARD UPON RELEASING THE BRAKE, DUE TO THE ACCELERATOR PEDAL BEING PRESSED AS WELL AS THE BRAKE PEDAL. THIS IS A FUNDAMENTAL DESIGN FLAW IT SEEMS AND ONE THAT NEEDS IMMEDIATE ACTION FROM MAZDA. THIS IS A CONDITION THAT WILL LIKELY LEAD TO TRAFFIC ACCIDENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037572September 9, 2003
ENGINE AND ENGINE COOLING:ENGINE
I HAVE A 2001 MAZDA PROTEGE LX 2.0 AND IT HAS HAD A VIRBRATION IN THE STERRING COLUMN AND THROUGH OUT THE CAR. IT HAS BEEN DOING THIS SINCE I BOUGHT THE CAR ON12-10-02. THE DEALER TELLS ME THAT IT IS NORMAL! IS IT?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037333September 6, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
CANNOT UNLOCK BACK DOORS WHEN WEATHER IS COLD. ALSO BECOME STUCK IN WARM WEATHER. I HAVE HAD THIS PROBLEM FROM DAY ONE. TOOK BACK TO DEALER 4 TIME THE DOORS WOULD WORK FINE FOR A FEW DAY THEN BECOME JAMMED AGAIN. I GAVE UP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037136September 3, 2003
EQUIPMENT, ELECTRICAL SYSTEM:WIRING
PURCHASED A NEW 2002 MAZDA PROTEGE ON 2/20/02 FROM RAMSEY MAZDA, RAMSEY, NJ. OTHER THAN REGULAR OIL CHANGES, ONLY SERVICE TO VEHICLE DONE BY MAZDA DEALER ON 5/8/02 WHEN CAR STALLED AND DEALER INSTALLED NEW COMPUTER. ON 8/24/03, WHILE DRIVING CAR STALLED AND I SAW SMOKE COMING FROM UNDER THE HOOD. OPENED HOOD AND SAW ENGINE COMPARTMENT ENGULFED IN FLAMES. FIRE DEPARTMENT CALLED AND PUT OUT FIRE BUT NOT BEFORE EXTENSIVE DAMAGE DONE TO FRONT OF CAR. INSURANCE COMPANY HAS DEEMED CAR TOTALLED. MAZDA CLAIMS THEY HAVE NO INVESTIGATIVE TEAM TO DETERMINE CAUSE OF FIRE AND THAT MY INSURANCE COMPANY SHOULD HIRE AN INDEPENDENT INVESTIGATOR. INSURANCE COMPANY REFUSES TO HIRE INVESTIGATOR. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10036608August 26, 2003
SEAT BELTS
BOTH FRONT PASSENGER RESTRAINTS FAIL TO WORK PROPERLY. THE RESTRAINTS DO NOT RETRACT. I HAVE HAD THEM FIXED AT LEAST 3 TO 4 TIMES DURING THE WARRANTY. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037677August 26, 2003
AIR BAGS:FRONTAL
WHILE DRIVING AT 35 MPH VEHICLE WAS INVOLVED IN A FRONTAL COLLISION, NEITHER AIR BAG DEPLOYED. DEALER AND MANUFACTURER HAD BEEN NOTIFIED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10033263August 21, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
THE CAR HESITATES BEFORE TAKING OFF AFTER STOPPING. WHEN IT DOES SWITCH INTO THE RIGHT GEAR AND MOVE FORWARD, IT IS AS IF YOU HAVE BEEN HIT IN THE REAR BECAUSE IT JERKS FORWARD HARD. THE CAR THEN DOES NOT ACCELERATE VERY WELL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033534August 11, 2003
SEAT BELTS:FRONT:RETRACTOR
DRIVER'S SIDE AUTOMATIC SEAT BELT RETRACTOR BROKE, IT CAME COMPLETELY OFF THE TRACK. SEAT BELT IS INOPERATIVE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030975August 6, 2003
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE DRIVING CAR ON HIGHWAY AIR CONDITIONER SEIZED BREAKING BELT AND CAUSING ME TO LOSE POWER STEERING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030932August 6, 2003
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
REAR DEFROST SWITCH FAILED FOR THE SECOND TIME. PER MY KNOWLEDGE, THIS IS A COMMON PROBLEM WITH 1995 MAZDA PROTEGE AND IS A PART OF TSB. THIS CAUSES POOR VISIBILITY AND MIGHT CAUSE AN ACCIDENT WHILE DRIVING ON FREEWAY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031919July 25, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
PROBLEMS WITH VEHICLE TRANSMISSION.*MR THE VEHICLE'S TRANSMISSION HAD TO BE REPLACED A 32600 MILES. THE VEHICLE'S WARRANTY HAD EXPIRED AND THE CONSUMER HAD TO PAY FOR THE REPLACEMENT. THE CONSUMER REQUEST REIMBURSEMENT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030066July 24, 2003
SEAT BELTS:FRONT:RETRACTOR
DRIVER'S SEAT BELT CAN'T BE USED DUE A FAULTY RETRACTOR. DEALER NOTIFIED. CONSUMER STATED VEHICLE STILL UNDER WARRANTY, DEALER STATED SEAT BELT WAS WARRANTED ONLY 2 MONTHS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032451July 22, 2003
STEERING
WHILE MAKING A TURN, THE STEERING WHEEL FELT LOOSE, THE CONSUMER LOSS CONTROL OF VEHICLE WHICH JUMPED THE CURB AND HIT A POLE.*MR NO ONE WAS INJURED, BUT THE CONSUMER WOULD LIKE FOR MAZDA TO CORRECT ALL OF THE 2,000 MAZDA SPEED PROTEGE VEHICLES BEFORE SERIOUS INJURY OCCURS. *PH *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10029489July 17, 2003
TIRES
CONSUMER STATES THAT WHILE DRIVING AND WITH NO WARNING RIGHT REAR TIRE BLEW OUT. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028496July 17, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
THERE IS A DISTINCT TRANSMISSION WHINE/SQUEAL THAT OCCURS WHEN THE CAR ACCELERATES BEYOND 50 MPH. THIS BEGAN TO OCCUR AFTER ABOUT 17000 MILES. IT WAS NOT PRESENT WHEN I PURCHASED THE CAR. MAZDA CLAIMS THIS IS 'NORMAL' AND CAUSED BY THE RESONANCE OF PARTS WHICH OCCURS ONCE THE ENGINE HAS BEEN BROKEN IN. THIS INFORMATION WAS NEVER DISCLOSED TO ME WHEN PURCHASING THE VEHICLE AND I FEEL IT IS BIZARRE THAT A NEW CAR WOULD HAVE SUCH AN INHERENT FLAW THAT MAZDA FEELS IS NORMAL AND THAT CUSTOMERS ACCEPT THE NOISE FACTOR ONCE THE CAR IS 'BROKEN IN'.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028423July 16, 2003
VISIBILITY:WINDSHIELD
WINDSHIELD ON 2000 MAZDA PROTEGE CRACKED IN 2 DIFFERENT PLACES FOR NO APPARENT REASON-CAR WAS PARKED IN SAFE LOCATION, NOT HIT WITH ANYTHING, ETC. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10027140July 14, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING VEHICLE WILL JERK FORWARD THAN STALL OUT WITHOUT WARNING. THE DEALERSHIP HAS SERVICED VEHICLE SEVERAL TIMES,PROBLEM STILL EXISTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025763July 9, 2003
SERVICE BRAKES, HYDRAULIC
BRAKE FAILURE ON MY 2001 MAZDA PROTEGE ES WHICH CAUSED ME TO REAR-END ANOTHER VEHICLE. BOTH VEHICLES ARE TOTAL LOSSES.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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