Mazda Protege Complaints

1,077 consumer complaints on file.

#11437046October 17, 2021
AIR BAGS
Straight-on, front-end collision occurred, that destroyed radiator and folded hood. Air bag did not deploy.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11364709October 16, 2020
SEAT BELTS, UNKNOWN OR OTHER
EVERY TIME I GO TO FASTEN MY SEAT BELT INTO THE BUCKLE, IT'S ALWAYS UNBUCKLING IT SELF. THIS HAPPENS IN STATIONARY AND IN MOTION. MY RADIOS SCREEN CANT BE SEEN OR READ. THE VISOR ON THE CAR BROKE OFF AND NOTHING WAS PULLING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318284March 16, 2020
ENGINE
TL* THE CONTACT OWNS A 2003 MAZDA PROTEGE. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE AND TIMING BELT NEEDED TO BE REPLACED. THE ENGINE WAS TAKEN APART AND THE MECHANIC FOUND A SCREW INSIDE OF THE INTAKE VALVE. THE VEHICLE WAS NOT REPAIRED. AN UNKNOWN DEALER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 188,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315728March 2, 2020
ENGINE
ROUGH IDLE CAUSING TO STALL WHILE DRIVING, CHECK ENGINE LIGHT ON FOR CYLINDER MISFIRE, FOUND CYLINDER 4 WITH A BENT SPARK PLUG WITH THE GAP CLOSED. REPLACED ALL 4 PLUGS CAR RAN FINE FOR A FEW MONTHS ONLY TO HAVE THE SAME ISSUE CYLINDER MISFIRE WITH CYLINDER 4 WITH ANOTHER BENT PLUG GAP CLOSED. POSSIBLE SOMETHING LOOSE INSIDE CYLINDER 4 CAUSING THE MISFIRE ISSUES TO THE PLUG. MILEAGE 130,280
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282740November 27, 2019
AIR BAGS
TODAY WE GOT INTO AN ACCIDENT AND THE PASSENGER AIRBAG DIDN'T COME OUT UNTIL AFTER MY GRANDAUGHTER'S FACE HIT THE WINDSHEILD.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11252460August 30, 2019
AIR BAGS
2003 MAZDA PROTEGE WOULD NOT PASS 2019 VIRGINIA SAFETY INSPECTION DUE TO DEFECTIVE PASSENGER SIDE AIRBAG. DEALER CANNOT REPLACE BECAUSE MAZDA HAS DISCONTINUED THAT PART. UNDER VIRGINIA LAW, CAR CANNOT BE OPERATED WITHOUT VALID INSPECTION CERTIFICATE. INSPECTION DISCLOSED NO OTHER DISQUALIFYING CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207135May 12, 2019
TIRES, WHEELS
BULGES ON SIDEWALLS OF BOTH PASSENGER TIRES. TIRES ARE 6 MONTHS OLD AND ONLY HAVE APPROXIMATELY 3,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11085023April 14, 2018
UNKNOWN OR OTHER
MY CAR GOES IN AND OUT OF OD BY ITS SELF AND THE OD BUTTON DOES NOT WORK WHILE IM DRIVING AND THE OD LIGHT FLASHES WHEN IT GOES ON AAND STOP WHEN IT DEACTIVATES IT SELF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084381April 10, 2018
ENGINE
I DROVE THE CAR FOR 2 MILES AND THE LEFT UNDERSIDE OF THE ENGINE CAUGHT FIRE, NOW THE ENGINE IS DEAD AND IN NEED OF A NEW ENGINE?
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11084383April 10, 2018
ENGINE
AFTER DRIVING 2 MILES OR LESS THE RIGHT UNDERSIDE OF THE ENGINE CAUGHT ON FIRE AND NOW THE ENGINE IS BLOWN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11072812February 13, 2018
ENGINE
THE PLASTIC DIP STICK TO CHECK OIL SNAPPED OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052498December 5, 2017
STEERING, SUSPENSION, WHEELS
EXCESSIVE WEAR IN THE AREA INSIDE AND OUTSIDE IN TIRES ... MANY SEVERAL WORKSHOPS CAN NOT CORRECT THE ALIGNMENT FAULT ... THE STEERING WHEEL GO TO THE RIGHT AND I HAVE TO FORCE TO THE LEFT ... ALL THE FRONT AND REAR SUSPENSION PART ARE NEW , INCLUDING THE SHOCK ABSORBER IS NEW AND CONTROL ARM AND LINK ROD AND BUSHING ...THE CENTRIC BOLT NOT CORRECT THE FAILURE ...I SEE OVER ETHERNET MANY PEOPLE HAS THE SAME FAIL IN THIS CAR ..I BUY THIS CAR NEW AND NEVER CRASHED OR OR MISTREATED ..I REPORT THIS IN THIS YEAR BECAUSE PEOPLE HAVE TOLD ME IT'S A MANUFACTURING FAULT..AND I HAVE HAD TOO MUCH EXPENSES AND I CAN NOT SOLVE ... RIGHT NOW I NEED TO BUY OTHER TIRES...PLEASE I NEED A SOLUTION ...I SEND A ETHERNET PHOTO AND THE CAR AND COLOR IS SAME ...TO REMEMBER THE MILLEAGE VALOR AND YEAR PRESENTED IN THE NEXT QUESTION IN THIS FORM IS APPROXIMATED ...THANK YOU I WAIT YOU RESPONSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039477October 24, 2017
SEAT BELTS
AUTOMATIC SEAT BELT ON DRIVER SIDE DID NOT RETRACT COMPLETELY WHEN VEHICLE WAS OFF AND DOOR WAS OPENED. SEAT BELT ONLY RETRACTED 1/3 OF THE WAY AND STAYS THERE. SEAT BELT STILL RETRACTS BACK TO SHOULDER POSITION WHEN KEY IS TURNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022569September 10, 2017
UNKNOWN OR OTHER
THE SECURITY ALARM FEATURE BECOMES ACTIVATED AND WILL NOT DEACTIVATE WITH EITHER THE KEY FOB, THE IGNITION KEY, DISCONNECTING THE BATTERY, OR PULLING THE INTERNAL IGNITION/ALARM FUSE. THIS PREVENTS THE CAR FROM BEING STARTED AND DRIVEN FOR INDETERMINATE PERIODS OF TIME. THIS HAPPENS AFTER THE VEHICLE IS STATIONARY, AND ALL THE DOORS ARE LOCKED, NO MATTER BY WHAT METHOD. THE MOST RECENT OCCURRENCE CAUSED THE CAR'S ALARM SYSTEM TO BECOME ACTIVATED WHILE DRIVING, CAUSING GREAT CONCERN THAT SOMETHING MAY SHORT OUT IN THE ENGINE WHILE ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020193August 28, 2017
SEAT BELTS
THE SEAT BELT SYSTEM HAS FAILED. HAD TO UNPLUG BOTH DRIVER AND PASSENGER SEAT BELT MOTORS, BECAUSE THE SEATBELT LOCK WOULDN'T STOP TRYING TO MOVE WHILE IN DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000340June 21, 2017
ELECTRICAL SYSTEM
CAR DOES NOT START UNLESS YOU JIGGLE STEERING WHEEL WHILE TURNING KEY OR PUMPING GAS PEDAL. HAD BATTERY CHECKED AS WELL AS STARTER AND IGNITIION SWITCH REPLACED BUT HAS NOT SOLVED PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993819June 7, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1998 MAZDA PROTEGE. WHILE DRIVING VARIOUS SPEEDS, THE IGNITION SWITCH ALONG WITH THE KEYS BECAME HOT TO THE TOUCH WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE DIAGNOSIS WAS UNKNOWN. THE CONTACT STATED THAT THE INDEPENDENT MECHANIC ORDERED UNKNOWN PARTS TO REPAIR THE VEHICLE. THE CONTACT CALLED SKYLAND MAZDA AT (828) 667-52132 AND THE MANUFACTURER. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V674000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954122February 12, 2017
STRUCTURE:BODY, ENGINE, WHEELS
TAKATA RECALL I BOUGHT BY 2001 MAZDA PROTEGE A COUPLE YEARS AGO AND WAS NEVER SENT ANYTHING ABOUT ANY RECALLS. AFTER PULLING A CAR FAX REPORT THERE IS 5 RECALLS ALL HAVING TO DO WITH HEADLIGHTS. I'VE RECEIVED A TICKET FOR NO HEADLIGHTS ON WHEN THEY WERE ON AND WAS RECENCTLY IN A CAR ACCIDENT DUE TO NOT SEEING THE OTHER VEHICLE . THE DAMAGE TO MY VEHICLE IS ON THE FRONT END INCLUDING DAMAGING MY RADIATOR WHICH NEEDS TO REPLACED, BUMBER AND GRILL. I HAD ONLY LIABILITY INSURANCE ON MY VEHICLE AND THEY ONLY WOULD PAY FOR THE OTHER CAR THAT WAS HIT. WHY WAS I NEVER INFORMED OF RECALL ISSUES? I'VE ALREADY PAID FOR THE NO HEADLIGHT TICKET AT NIGHT AND I'M FRUSTRATED BECAUSE THEY WERE ILLUMINATED. PLEASE DO NOT TELL ME I HAVE NO RECALL ISSUES BECAUSE I HAVE DONE MY RESEARCH AND HAVE 5 RECALLS ALL TO DO WITH LIGHTS WHICH CAN RESULT IN A CRASH. MY VEHICLE WAS IN MOTION TURNING WHEN THE ACCIDENT OCCURED AT NIGHT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10876750June 27, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 1991 MAZDA PROTEGE. WHILE DRIVING VARIOUS SPEEDS, SMOKE APPEARED UNDER THE HOOD. THERE WERE NO FLAMES VISIBLE AND NO INJURIES. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V674000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10863216May 4, 2016
STRUCTURE:BODY, SERVICE BRAKES, SEAT BELTS
I'VE OWNED MY 2002 MAZDA PROTEGE5 FOR 7 YEARS NOW. IT'S ALWAYS HAD A VIBRATION WHILE BRAKING. EVEN AFTER HAVING OUT BRAND NEW BRAKES, ROTORS AND CALIPERS. I'M VERY ANAL ON HOW MY CAR LOOKS AND DRIVES. IF I FEEL SOMETHING OUT OF THE ORDINARY, I KNOW SOMETHING IS OFF. THIS HAS HAPPENED EVER SINCE I'VE HAD THE CAR. IT DOES CAUSE ME TO DRIVE MORE CAUTIOUSLY ESPECIALLY IN THE BACK ROADS ALONG WITH WET PAVEMENT. THE STEERING WHEEL SHAKES WHILE BRAKING AS WELL. AS FOR THE BODY OF THE CAR, THE PAINT IS FAIDING FAST. IT'S YELLOW, AND I HAND POLISH AND WAX IT ONCE BEFORE SPRING, SUMMER, AND WINTER. I USE MAGUIRES WAX AND POLISH EVERY TIME. AND IT'S ALSO GOT A RUST SPOT ALONG THE BACK LEFT WHEEL LIP. I AM THE SECOND OWNER OF THE VEHICLE. AND WHEN I TOOK IT TO THE DEALERSHIP TO BE REPAINTED AFTER I PLAYED FOR THE CAR. IT WAS MAGICALLY ONLY 24 HOURS FROM THE WARRANTY COVERING IT. OTHER THAN THAT, IT'S BEEN A GREAT CAR. I WOULD PURCHASE ANOTHER IF I CAN FIND ONE. SOMETHING NEEDS TO BE DONE ABOUT BOTH OF THESE CONCERNS. PLEASE FIX AND I WOULD DRIVE THIS CAR UNTIL IT HITS 1 MILLION MILES. AS LONG AS YOU KEEP MAINTENANCE UP ON IT, IT LAST FOREVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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