Mazda Protege Complaints

1,077 consumer complaints on file.

#10008759February 19, 2003
AIR BAGS:FRONTAL
CONSUMER WAS INVOLVED IN AN ACCIDENT, AND THE AIRBAGS FAILED TO DEPLOY.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007623February 17, 2003
ELECTRICAL SYSTEM:HORN
THE HORN GOES OFF ON ITS OWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005751February 12, 2003
VEHICLE SPEED CONTROL:CRUISE CONTROL
THE CRUISE CONTROL SELECTOR ON THE 2001 MAZDA PROTEGE IS A SHORT STALK ON THE RIGHT SIDE OF THE STEERING WHEEL. ONCE THE CRUISE CONTROL IS ENABLED BY PRESSING A BUTTON IN THE END OF THE STALK, THE CRUISE SPEED IS SELECTED BY MOVING THE STALK DOWN. IF CRUISE IS INTERRUPTED, AS BY STEPPING ON THE BRAKE PEDAL, THE PRE-SET SPEED CAN BE RESUMED BY MOVING THE STALK UP. SINCE THE STALK CHANGES LOCATION WITH THE MOVEMENT OF THE STEERING WHEEL, IT IS VERY EASY TO INADVERTENTLY OPERATE THE STALK. I HAVE HIT IT WHEN ATTEMPTING TO OPERATE THE WINDSHIELD WIPER/WASHER (ANOTHER STALK ON THE RIGHT SIDE) AND WHILE TURNING A CORNER. THE HAZARD IS THAT THE ENABLED CRUISE CONTROL IS NOT DISABLED IF THE VEHICLE DROPS BELOW A CERTAIN SPEED, STOPS, OR EVEN WHEN THE IGNITION IS TURNED OFF. IT REMAINS ENABLED UNTIL INTENTIONALLY TURNED OFF. A DRIVER, UNAWARE THAT THE CRUISE CONTROL WAS ENABLED, COULD ACCIDENTALLY MOVE THE STALK UP TO RESUME, AND THE VEHICLE WOULD ACCELERATE TO THE LAST PRE-SET SPEED. EVEN THOUGH A TAP OF THE BRAKE PEDAL WOULD INTERRUPT THE ACCELERATION, BY THE TIME THE DRIVER REALIZED IT AND REACTED, A LOT OF DAMAGE COULD BE DONE. A DRIVER COULD ALSO ACCIDENTALLY MOVE THE STALK DOWN AND UNKNOWINGLY SET THE CURRENT SPEED AS THE CRUISE SPEED. IF THE DRIVER LIFTED HIS/HER FOOT FROM THE GAS PEDAL, THE VEHICLE WOULD NOT DECELERATE AS EXPECTED BUT WOULD CONTINUE AT THE SET SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006910February 10, 2003
SERVICE BRAKES, AIR:DISC:ROTOR
THE DISC BRAKE DID NOT HOLD, WHEN IT WAS APPLIED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005449February 7, 2003
UNKNOWN OR OTHER
RPM NEEDLE JUMPS FROM 700 RPMS TO 3000 RPMS WHEN STOPPED FOR NO REASON AND FOOT IS ON THE BRAKE OR WHEN COASTING. THIS HAPPENS INTERMITTENTLY. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006291February 4, 2003
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
WHILE DRIVING ABS LIGHT STAYED ON. PH. ALSO, DEALER REPLACED FAILED SPEED SENSOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005291February 4, 2003
SUSPENSION
OVER THE PAST YEAR, MY 2000 MAZDA PROTEGE ES MAKES A THUMPING NOISE WHEN GOING OVER BUMPS. IT SOUNDS LIKE SOMETHING IS HITTING THE FLOOR. I'VE HAD THE CAR BACK TO THE DEALER FOR REPAIRS SIX TIMES OVER THE PAST YEAR. AFTER HAVING THE SERVICE DEPARTMENT REPLACES VARIOUS SUSPENSION PARTS, THE NOISE GOES AWAY...ONLY TO RETURN A MONTH OR TWO LATER. THE LAST TIME IT WAS AT THE DEALER WAS ON MONDAY (2/3/03). THE NOISE WAS GONE THEN. HOWEVER, AFTER DRIVING TO AND FROM WORK TODAY (2/4/03), I NOTICED THAT IT CAME BACK TONIGHT. I'M A LITTLE RELUCTANT TO DRIVE THE CAR, SINCE I'M NOT SURE EXACTLY HOW IT IS GOING TO BEHAVE. IF IT'S GOING TO DO THIS AFTER A FEW MILES, WHAT IS IT GOING TO DO ON LONGER TRIPS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005127February 2, 2003
SEAT BELTS:REAR/OTHER
THE REAR SEAT BELT MECHANISM FAILED. WHILE RIDING IN THE CAR MY DAUGHTER FELL ASLEEP. WHEN SHE SAT UPRIGHT THE SEAT BELT HAD TWISTED AROUND HER MIDDLE. SHE WAS ABLE TO RELEASE THE LATCH BUT THE SEAT BELT WAS FEEDING BACK IN AND WOULD NOT RELEASE. I TRIED TO PULL THE SEAT BELT AND WAS UNABLE TO ADVANCE THE BELT. IT WOULD RETRACT CAUSING MORE CONSTRICTION ON HER. I EVENTUALLY HAD TO CUT THE BELT TO FREE HER. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10004469January 23, 2003
STRUCTURE, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING ENGINE AND OVERDRIVE WARNING LIGHTS ILLUMINATED. DEALER DIAGNOSED THAT VEHICLE REQUIRES NEW TRANSMISSION, RADIATOR AND OTHER ENGINE WORK. CONSUMER VERY CONCERNED BECAUSE VEHICLE MILEAGE WA SLOW AND MAINTAINED REGULARLY. TS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003151January 22, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE RATTLES WHEN ACCELERATING AFTER STARTING IN THE MORNING, AND PERIODICALLY RATTLES WHEN ACCELERATING AFTER STOPPING WHEN WARMED UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002643January 13, 2003
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
HEADLIGHT SWITCH WAS RECALLED AND REPLACED. REPLACEMENT SWITCH FAILED: HEADLIGHTS WENT OFF WHEN TURN SIGNAL WAS USED. REPLACED AGAIN. NOW TAILLIGHTS AND DASH LIGHTS ARE SHORTING OUT. MAY BE DUE TO SWITCH AGAIN. DEALER UNABLE TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002359January 8, 2003
BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
CONSUMER STATES WHILE DRIVING THE HORN GOES OFF BY ITSELF. DEALER NOTIFIED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002388January 8, 2003
ENGINE AND ENGINE COOLING
CONSUMER STATED HAVING THE SAME PROBLEM AS RECALL#95V033000 ENGINE. DEALER WILL NOT REPAIR BECAUSE VIN NUMBER IS NOT INCLUDED. DEALER NOTIFIED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000826January 8, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
I BOUGHT A NEW MAZDA PROTEGE IN 1999. I HAVE TAKEN EVERY PRECAUTION TO MAKE SURE MY CAR WAS TAKEN CARE OF. I DID ALL THE MAINTENANCE THAT WAS SUPPOSE TO BE DONE WHEN THEY WERE DUE. AFTER ALL THE CARE I TOOK, MY CAR'S TRANSMISSION WENT OUT ON DEC. 31, 2002 WITH ONLY 66,000 MILES ON THE CAR. THEY SAID IT WOULD BE $2200 TO REPLACE A TRANSMISSION. I FEEL THE CAR SHOULD HAVE LASTED LONGER THAN 66,000 MILES. SHOULD THERE BE A RECALL ON THESE CARS? I ALSO FEEL THE MANUFACTURE SHOULD BE LIABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002271January 7, 2003
AIR BAGS
THE CONSUMER WAS INVOLVED IN A FRONTAL COLLISION, WHERE THE AIR BAGS DID NOT DEPLOY. TS SCC
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10000502January 3, 2003
ELECTRICAL SYSTEM:IGNITION, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, EQUIPMENT
BOUGHT CAR IN OCTOBER 2000 BRAND NEW AND TO DATE HAVE HAD 6 PROBLEMS. 1) MARCH 2001 MOTOR FOR DRIVER SIDE WINDOW HAD TO BE REPLACED. 2) DECEMBER 2001 CD PLAYER STOPPED WORKING TEMPORARILY. 3) 4/8/02 CHECK ENGINE LITE CAME ON, DEALER FOUND NO PROBLEM. 4) 4/30/02 CHECK ENGINE LITE CAME ON, THIS TIME DEALER HAD TO REPLACE IGNITION COIL. 5) 10/24/02 CHECK ENGINE LITE CAME ON, DEALER FOUND NO PROBLEM. 6) 12/27/02 CHECK ENGINE LITE CAME ON, DEALER HAS TO REPLACE CATALYTIC CONVERTER TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001827January 2, 2003
ELECTRICAL SYSTEM:HORN
CONSUMER STATES THE VEHICLE HORN GOES OFF BY ITSELF.DEALER NOTIFIED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#568358January 2, 2003
SERVICE BRAKES, HYDRAULIC, AIR BAGS
BRAKES FAILED WHICH CAUSED CONSUMER TO HIT A STEEL BEAM POLE. THERE THERE WERE NO BRAKE INDICATORS PRIOR TO ACCIDENT, AFTER THE IMPACT AIRBAGS DID NOT DEPLOY, AND CONSUMER SUSTAINED MAJOR INJURIES. *TT CONSUMER HASN'T RECEIVED A RESPONSE FRON MAZDA NORTH AMERICA. SCC. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#568376December 26, 2002
ELECTRICAL SYSTEM:WIRING
THE TRANSMISSION WAS FAULTY WHICH CAUSED A HIGH PITCHED WHISTLE NOISE IN THE VEHICLE, THE DEALER REPLACED THE TRANSMISSION, ON FOUR OCCASIONS WHILE DRIVING THE VEHICLE WOULD JERK INTO A LOWER GEAR WITHOUT WARNING, THE VEHICLE WAS TAKEN TO THE DEALER BUT THE PROBLEM COULD NOT BE DUPLICATED AND NO REPAIRS WERE MADE (VEHICLE WAS STILL UNDER WARRANTY), ON ONE OCCASION THE VEHICLE WAS SLIPPING IN AND OUT OF GEAR AND IT STALLED AT WHICH TIME IT COULD NOT BE RESTARTED, THE DEALER THEN SUGGESTED THAT THE WIRING HARNESS WAS THE PROBLEM BUT COULD NO GUARANTEE THAT THE SLIPPAGE WOULD NOT REOCCUR. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000373December 26, 2002
AIR BAGS:SIDE/WINDOW
FAILURE OF SIDE AIR BAG TO DEPLOY. ON DATE INDICATED THE RIGHT SIDE OF MY 2003 MAZDA PROTEGE5 STRUCK A METAL UTILITY POLE WITH SUFFICIENT FORCE TO CAUSE THE VEHICLE TO BE A TOTAL LOSS, YET THE SIDE CURTAIN AIR BAG DID NOT DEPLOY. THIS WAS A DIRECT AND NOT GLANCING BLOW THE MAIN FORCE OF WHICH STRUCK IMMEDIATELY OVER THE RIGHT REAR WHEEL. INTERESTINGLY ENOUGH, WHEN NOTIFIED, THE MAZDA USA CUSTOMER SERVICE REPRESENTATIVE STATED THAT THE INSURANCE COMPANY (USAA) SHOULD INITIATE ANY REQUIRED ACTION. YET, THE INSURANCE COMPANY CLAIMS THEY ARE NOT "INVOLVED" IF THE AIR BAG DID NOT CONTRIBUTE TO THE CAUSE OF THE ACCIDENT. IS NO ONE BUT ME CONCERNED THAT THERE MAY BE A DEFECTIVE SIDE AIR BAG SYSTEM DESIGN OR THAT A DEFECTIVE UNIT MAY HAVE BEEN INSTALLED IN MY CAR?
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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