Mazda Protege Complaints

1,077 consumer complaints on file.

#10062733March 21, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
MY TRANSMISSION COMPLETELY FAILED AT 18,000 MILES AND ONE MONTH SHY OF BEING A YEAR OLD. A NEW TRANSMISSION WAS INSTALLED. I HAD MY CAR BACK FOR ONE WEEK AND THE NEW TRANSMISSION WOULD DOWN SHIFT FOR NO REASON AS I WAS DOING 70 MPH DOWN THE INTERSTATE. AFTER REPLACING THE COMPUTER, THROTTLE POSITION SENSOR, THROTTLE RANGE SENSOR, AND THE ENGINE WIRING HARNESS, MAZDA HAS NOW DECIDED TO REPLACE THE NEW TRANSMISSION. THIS WILL BE THE THIRD TRANSMISSION IN A YEAR OLD CAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062582March 19, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWNED A 1999 MAZDA PROTEGE THAT HAD THE ORIGINAL TRANSMISSION REPLACED AT 49500 MILES. APPROXIMATELY 24 MONTHS LATER AT 85000 MILES, THE REPLACEMENT TRANSMISSION WENT OUT AS WELL. IN BOTH INSTANCES THE PROBLEMS WAS THE AXLE BREAKING THE RESTRAINING CLIP CAUSING THE TRANSMISSION TO MOVE OUT OF POSITION. THE TRANSMISSION WOULD THEN LEAK CAUSING SLIPPING AND LURCHING. THE REPLACEMENT TRANSMISSION INSTALLED BY THE DEALER WAS A REBUILT TRANSMISSION THAT ONLY HAD A 12/12000 WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060344March 4, 2004
VEHICLE SPEED CONTROL, WHEELS:HUB
2000 MAZDA PROTEGE DX. SINCE PURCHASE IN 3/2000, THE CAR WILL OCCASIONAL JOLT WHEN ACCELERATING. NO MECHANIC CAN SAY WHY. THE TRUNK IS HARD TO GET INTO. THE REAR DOOR SEALS CONTINUE TO COME FREE (THE BACK SEAT IS REARLY USED). HUB CAP CLAMPS ARE BROKEN/MISSING (POINTED OUT TO ME IN YESTERDAYS OIL CHANGE) NOW RESULTING IN LOSS OF A HUB CAP . THIS MORNING I NOTICED BOTH REAR DOOR WINDOWS WHERE GLASS MEETS THE DOOR- THE TO OF DOOR IS BOWED AND SEAL IS BOWED OUT AS WELL. THE BRAKES SQUEAK- EVERYTIME I HAVE OIL CHANGED (EVERY 3000 MILES) I COMPLAIN, THEY ARE CHECKED AND I AM TOLD THEY ARE FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059969February 28, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
AUTOMATIC TRANSMISSION PROBLEMS. VEHICLE DOWNSHIFTS FOR NO REASON. INTERMITTENT TIMES CAR WILL DOWNSHIFT TO LOWER GEAR WHEN FOOT REMOVED FROM ACCELERATOR PEDAL WHETHER ON STREETS OR FREEWAY. CAR IS RENDERD UNUSABLE BY WIFE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055956February 24, 2004
SUSPENSION, TIRES
WHILE DRIVING AT LOW SPEEDS, THE VEHICLE VIBRATED. CONSUMER WAS NOT SURE IF THE PROBLEM WAS WITH THE TIRES OR SUSPENSION. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053483February 24, 2004
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
WHILE DRIVING HEAD REST ADJUSTED ON ITS OWN. THIS CAUSED THE HEAD REST NOT TO ADJUST PROPERLY TO HEIGHT OF THE HEAD. CONSUMER TOOK THE VEHICLE TO THE DEALER FOR ANALYSIS, AND MECHANIC COULD NOT RESOLVE THE PROBLEM. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057066February 12, 2004
AIR BAGS
MY SON WAS INVOLVED IN AN AUTO ACCIDENT AND NONE OF THE FRONT OR SIDE AIR BAGS WENT OFF. THOUGH HE OR THE OTHER DRIVER WAS NOT SERIOUSLY INJURED MY CONCERN WAS WHY DIDNT THE AIR BAGS GO OFF? EVERYONE I HAVE SPOKE TO ABOUT THIS FELT THERE MAY OF BEEN SOME DEFECT IN THIS CAR BECAUSE OF ALL THE DAMAGE INVOLVED MY SON WAS PULLING OUT OF A SIDE ROAD ONTO THE MAIN HIGHWAY HE NEVER SAW THE DRIVER AND HIT THE CAR ON THE PASSENGER SIDE MY SONS CAR WAS TOTALED. HE JUST PURCHASED THE CAR BRAND NEW IN APRIL 2003 HE HAD LESS THAN 15,000 MILES ON THE CAR THE TRANSMISSION WAS BUSTED AS WELL AS MANY OTHER PARTS I SPOKE TO SENATOR CORMAN REGARDING THIS ISSUE AND HE SAID TO FILE A COMPLAINT I ALSO SPOKE TO MAZDA REGARDING THIS HOWEVER THEY SAID THEY WERENT ALOUD TO INVESTIGATE IT THAT WE WOULD HAVE TO DO THIS OURSELVES THE INSURANCE ADJUSTER ALSO COMMENTED ON THE AIR BAGS NOT GOING OFF I HAVE PICTURES OF THE WRECKED CAR AND MY SON HAS THE POLICE REPORT IF YOU NEED ANY OTHER INFORMATION PLEASE CALL OR EMAIL ME DOWN BELOW I LISTED 4 FAILURES THAT WAS ALL THE AIR BAGS AS FOR ANYOTHER INFORMATION ABOUT THIS I HAVE THE INSURANCE COPY OF THE DAMAGE ANY ASSISTANCE YOU CAN GIVE ME WOULD BE GREATLY APPRECIATED
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10057041February 11, 2004
AIR BAGS
AIRBAGS DID NOT DEPLOY DURING A FRONT END COLLISION AT 35 MILES PER HOUR. THE FRONT END WAS TOTALLED AND ALTHOUGH THE INJURIES WERE MINOR, THERE IS A FALSE SENSE OF SECURITY.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10056926February 10, 2004
AIR BAGS
FAILURE OF FRONT AND SIDE AIR BAGS TO DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10057917February 9, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE RECENTLY REPAIRED FOR TRANSMISSION FAILURE, WHICH NECESSITATED REPAIRS IN EXCESS OF $2,500.00. *LA (NAR) *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057194January 30, 2004
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING AT 25 MPH BRAKES WERE DEPRESSED, BUT VEHICLE DID NOT SLOW DOWN AND IT COLLIDED WITH THE DRIVERS SIDE OF ANOTHER VEHICLE. NO ONE WAS INJURED IN THE COLLISION. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10054876January 26, 2004
POWER TRAIN:CLUTCH ASSEMBLY
CLUTCH FAILURE. THIS IS THE SECOND TIME CLUTCH FAILED. FIRST TIME AT 57K, NOW AT 149K. FIRST TIME WAS FIXED AT MAZDA DEALERSHIP, BOTH REPLACED WITH MAZDA CLUTCH PARTS. HIGHWAY MILES USED MAJORITY OF TIME. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070987January 15, 2004
UNKNOWN OR OTHER, POWER TRAIN
MY CAR STARTED WITH UNINTENTIONAL ACCELERATION LAST FEB. 2003. THEN IT STARTED TO FELL LIKE THE GEARS WERE SLIPPING. THE PROBLEM WAS INTERMITTENT. I TOOK IT INTO THE DEALER AND THEY COULD FIND NO PROBLEM. NOW, IT IS OCT. 2003 AND THE TRANSMISSION HAS FAILED. LAST NIGHT THE CAR GOT STUCK IN LOW GEAR AND WILL NOT REVERSE. THE RPM GO UP WHEN YOU TRY TO ACCELERATE, BUT THE CAR WILL NOT GO PAST 10 MILES AN HOUR. RIGHT NOW THE CAR IS AT THE DEALER'S SHOP AND I AM MAD!!! I AM A SINGLE MOM WHO BOUGHT THE CAR NEW. I'VE HAD ALL MAINTENANCE, AND I WANTED A CAR THAT WOULD LAST FOR 10 YEARS. NOW I FEEL CHEATED BY MAZDA!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070674January 15, 2004
UNKNOWN OR OTHER
I BOUGHT THE CAR IN AUGUST 1999,IT HAD 12 MILES ON IT I HAD JUST GOTTEN RID OF ANOTHER PROTEGE 1994 THE MOST LOUSY CAR I HAD EVER SEEN,I HAD SPENT OVER$ 8,000 ON REPAIRS. 2 TRANSMISSIONS IN 2 YEARS. 2 SETS OF CV BOOTS ETC. ANYWAY I THOUGHT IF I COULD GET A NEW ONE I WOULD NOT HAVE ANY TROUBLE FOR A LONG TIME, IF ANY AT ALL. WELL,I HAD IT PROBABLY HAD IT ABOUT 6 MONTHS OR SO,AND IT STARTED MAKING A METALLIC RATTLING IN THE FRONT IN THE ENGINE. IT SOUNDS LIKE BACK IN THE OLD DAYS WHEN A CAR NEEDED OIL IT WOULD RATTLE LIKE A PIECE OF JUNK. THEY CHECKED IT OUT COULD NOT FIND ANYTHING,TOOK IT BACK SEVERAL TIMES, SO THE SERVICE MANAGER JOE BURK VERY NICE MAN VERY HELPFUL. THEY CHANGED A FEW PARTS, POWER TRAIN ETC, PLEASE CHECK MY RECORDS WITH THEM IF YOU CAN, OR I WILL HAVE TO DIG IN MY FILES TO FIND ALL OF THE RECEIPTS.SO HE SUGGESTED THAT I TRY DIFFERENT GAS. WELL,I DID I TRIED ALL OF THEM COST ME ALMOST $1,500. MOBIL,EXXON,CHEVRON,TEXACO,SHELL MID GRADE GAS. ABSOLUTLEY DID NOTHING,THIS WENT ON FOR A YEAR.THIS IS ABOUT 2001. WELL IT SEEMS IT DOES THIS VERY BADLY WHEN IT GETS HOT. HE SAID THAT THEY HAD HEARD ABOUT SOME OF THESE PROBLEMS IN HOUSTON WITH THEIR HEAT AND HUMIDITY. I ASK IF THIS DOES NOT WORK WHAT ARE THEY GOING TO DO? WELL MAZDA MENTIONED MAYBE GIVING ME ANOTHER CAR. THEY DECIDED TO PUT A BRAND NEW ENGINE IN IT,(A BRAND NEW CAR)BY THAT TIME IT HAD A LITTLE 20,000 MILES ON IT. I PAY $412.64 A MONTH ON A CAR THAT RATTLES LIKE A PIECE OF CRAP. THAT DID NOT SOLVE THE PROBLEM. AS OF THE WEEK OF AUGUST 4-8 TOOK IT BACK STILL DOING IT, THEY REPLACED THE POWER TRAIN ON IT AND IT STILL DOES IT. THEY LOOKED AT IT AGAIN. NOTHING CAN BE DONE,AS LONG AS I AM IN WARRANTY I AM ALRIGHT, BUT WHEN THAT RUNS OUT I AM SCREWED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068748January 15, 2004
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, UNKNOWN OR OTHER
AFTER FIXING THE CATALYST CONVERTER, IT THEN GOES OUT AGAIN REQUIRING ME TO HAVE IT FIXED AGAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069135January 15, 2004
POWER TRAIN, AIR BAGS
THE ABOVE DESCRIPTION IS THE FIRST TIME THE TRANSMISSION HAD BEEN REPAIRED. NOW AT 47,000 MILES, THE TRANSMISSION IS OUT AGAIN. JOEY
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10053144January 14, 2004
SEAT BELTS:FRONT
PASSENGER SIDE ACTIVE SHOULDER BELT SEAT BELT MECHANISM WORKS INTERMITTENLY WHEN OPENING DOOR. DRIVERS SIDE HAS NOT WORKED WHEN DOOR IS OPENED ON A FEW OCCASIONS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051554January 2, 2004
ENGINE AND ENGINE COOLING
THERE'S A KNOCKING SOUND COMING FROM THE ENGINE WHEN STARTED IN THE MORNING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052132December 30, 2003
AIR BAGS:FRONTAL
WHILE DRIVING 55 MPH THE CONSUMER REAR ENDED ANOTHER MOTORIST. NONE OF THE FRONTAL AIR BAGS DEPLOYED UPON IMPACT. AS A RESULT THE DRIVER SUSTAINED INJURIES TO HER STERNUM FROM IMPACTING THE STEERING WHEEL. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10051911December 22, 2003
STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
WHILE DRIVING, THE VEHICLE'S HOOD DETACHED RESULTING IN THE HOOD HITTING THE WINDSHIELD.*MR *CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Mazda Protege