Mazda CX-7 Complaints

1,134 consumer complaints on file.

#10424520September 9, 2011
ENGINE AND ENGINE COOLING
AFTER DRIVING DOWN THE EXPRESSWAY THE AIR CONDITIONER STOPPED WORKING. I BROUGHT IT TO THE MECHANIC AND WAS TOLD THE AIR COMPRESSOR KIT WENT OUT AND IT IS $2,300 TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423121September 2, 2011
POWER TRAIN
MY CAR MAKES A RATTLING NOISE AT START UP. AFTER READING THE HORROR STORY'S ONLINE ABOUT THIS CAR VVTA GOING OUT, OR THE AC COMPRESSOR GOING OUT AND MESSING UP THE ENGINE I TOOK IT TOO THE MAZDA DEALERSHIP. THEY SAID I NEEDED A NEW VARIABLE VALVE TIMING ACTUATOR. THIS IS A MAJOR PROBLEM WITH YEAR MAKE AND MODEL. SO I TALK TO INDEPENDENT MECHANIC WHO HAS EXPERIENCE WITH MAZDAS AND HAS FIXED THIS SAME PROBLEM NUMEROUS TIMES ON THIS VEHICLE. HE STATED THE PROBLEM IS YOU CAN ONLY GET THE PART FROM MAZDA AND THEY ARE STILL SELLING THE DEFECTIVE PART. WHY ISN'T SOMEONE DOING SOMETHING ABOUT THIS. THIS ISSUE HAS CAUSED PEOPLE FROM LOSING ALL POWER WHILE TRAVELING AT HIGH SPEED ON THE HIGHWAY. MY CAR ALSO HAS A TRANSFER CASE LEAK WHICH IS ANOTHER THING EVERYONE ELSE IS HAVING PROBLEMS WITH. SOMEONE GET THESE GUYS TO RECALL THIS PART.THIS IS A VERY DANGEROUS CAR!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422895September 1, 2011
ENGINE AND ENGINE COOLING:ENGINE
MY 2007 MAZDA CX-7 BROKE DOWN WITHOUT WARNING. FOUND OUT THE TIMING CHAIN HAD SNAPPED AS A RESULT OF A PISTON BLOWING. I HAVE BEEN TOLD THE TURBO SEIZED AND CAUSED EXCESS PRESSURE CAUSING THE PISTON TO BLOW AND BREAKING THE TIMING CHAIN. HAVE FOUND MANY PEOPLE ONLINE COMPLAINING OF SAME THING HAPPENING TO THEIR CX-7. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422902September 1, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT STATED THAT THE ENGINE WAS STARTED AND A RATTLING NOISE WAS HEARD FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THAT THE VARIABLE VALVE TIMING ACTUATOR FAILED AND WOULD NEED REPLACING. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 69,000. THE TIMING CHAIN AND BELT WAS REPLACED. UPDATED 11/10/2011 *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422774August 31, 2011
ENGINE AND ENGINE COOLING
2007 MAZDA CX7 - TURBO BROKE WHILE DRIVING CAUSING TREMENDOUS SQUEALING SOUND AND LOSS OF POWER. ABLE TO DRIVE HOME AND HAD TOWED TO MAZDA DEALERSHIP. SERVICE MGR CALLED ME SAYING THEY CHECKED CAR OVER AND COULD NOT FIND ANYTHING WRONG WITH IT AND ASKED IF I WANTED AN OIL CHANGE. I SAID GO AHEAD WITH AN OIL CHANGE BUT THERE IS DEFINITELY SOMETHING WRONG WITH CAR AND TO CHECK AGAIN. MGR CALLED BACK LATER SAYING A SCREW IN THE TURBO HAD COME LOOSE, TURBO WAS BROKEN, I NEEDED A WHOLE NEW ENGINE AND IT WOULD COST $9,000. CAR HAD 34,000 MILES AND STILL UNDER WARRANTY. I FAX'D COPIES OF OIL CHANGE RECEIPTS. MAZDA NORTH AMERICA DENIED WARRANTY CLAIM SAYING MY OIL RECEIPTS WERE UNVERIFIABLE. MNA TOLD ME THEY WOULD NOT VERIFY MY RECEIPTS. THEY CLAIMED THERE WAS "SLUDGE" AND THAT CAUSED IT TO BREAK AND I HADN'T TAKEN CARE OF IT. IT WAS A LEASED VEHICLE WITH ONLY 3 MONTHS LEFT TO PAY. HAD JUST STARTED A NEW JOB AFTER BEING UNEMPLOYED AND HAD TO RENT A CAR COSTING $650 AND THEN GO BUY A KIA CAUSING EXTREME FINANCIAL & EMOTIONAL DURESS. I TOLD THE SERV MGR THAT I COULD HAVE BEEN KILLED AND FOUND OUT THESE CARS WERE ENGINEERED INCORRECTLY CAUSING THEM TO GET TOO HOT CAUSING "SLUDGE", THAT I KNEW HE KNEW ABOUT THE ISSUE BECAUSE A SERVICE BULLETIN HAD BEEN RELEASED JAN 08 STATING THE EXACT PROBLEM, AND MAZADA WAS TRYING TO AVOID A RECALL. HE STATED THAT IT WAS "MAZDA NORTH AMERICA", AND NOT HIM AND IF IT WERE UP TO HIM HE WOULD FIX THE CAR UNDER WARRANTY. I TOLD HIM I WAS UNDER EXTREME DURESS AND THAT MAZDA SHOULD DO THE RIGHT THING AND FIX THE CAR. THEY REFUSED SO HAD TO LEAVE THE CAR AT THE DEALERSHIP.AND WALK AWAY. NOW MAZDA SAYS I OWE THEM $5,000. FILED COMPLAINTS WITH BBB AND ATTORNEY GENERAL. IT IS AN OUTRAGE THAT SO MANY MAZDA CX7 OWNERS HAVE HAD SAME NIGHTMARE AND MAZDA DOES NOT CARE ABOUT THE SAFETY OF IT'S CUSTOMERS. PLEASE HELP US. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421559August 26, 2011
EQUIPMENT
THE AC HAD BEEN GETTING LESS COOL AND COMPLETELY WENT OUT 2 DAYS AGO. YESTERDAY IT STARTED MAKING A TICKING NOISE. TODAY IT STARTED SMOKING AND SMELLED LIKE BURNT RUBBER. I TOOK IT IN AND WAS TOLD THE AC COMPRESSOR HAD GONE OUT. IT IS NOW GETTING A NEW COMPRESSOR/FILTER/DRYER/BELT WHICH I AM PAYING FOR AS IT IS OUT OF WARRANTY. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421154August 23, 2011
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE ATTEMPTED TO UNLOCK THE DOORS USING THE KEY FOB, BUT THE DOORS WOULD NOT UNLOCK. UPON UNLOCKING THE VEHICLE MANUALLY, THE CONTACT NOTICED THAT THE UNLOCK BUTTONS ON THE INTERIOR ALSO WOULD NOT UNLOCK THE DOORS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420974August 22, 2011
ENGINE AND ENGINE COOLING
TIMING CHAIN AND VARIABLE VALVE TIMING MODULE FAILURE ON 2007 MAZDA CX-7. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421047August 22, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM
MY WIFE AND I HAVE A 2007 MAZDA CX 7 WITH 68000 MILES ON IT. ON AUGUST 13TH MY WIFE WAS DRIVING WITH MY 9 MONTH OLD DAUGHTER AND NOTED A FUNNY SOUND WITH LOSS OF AIR CONDITIONING OR CHANGE OF QUALITY OF AIR CONDITIONING. SHE REPORTED SMOKE AND NOISE THAT FOLLOWED. LUCKILY SHE WAS ON A BACK ROAD AND CLOSE TO HER DESTINATION AND WAS ABLE TO ARRIVE AT THE DESTINATION WITHOUT HAVING TO DRIVE FAR. SHE PHONED ME AND GAVE ME THE NEWS AND I IMMEDIATELY KNEW IT WAS THE AIR CONDITIONING COMPRESSOR. THIS IS DUE TO RESEARCH I HAVE DONE THAT THE MAZDA CX 7 FROM 2007 IS NOTORIOUS FOR THE AIR CONDITIONING COMPRESSOR SEIZING UP. LUCKILY MY WIFE WAS AWARE OF THIS ISSUE AND PARKED THE CAR AND HAD IT TOWED TO A LOCAL MECHANIC TO BE REPAIRED. IN THE MEANTIME, I HAD EMAILED MAZDA AND REPORTED THE ISSUE, THE PART HAD THE WARRANTY EXTENDED TO 60000 MILES, SO I WAS ALREADY IRRITATED TO KNOW THAT THIS HAPPENED 8000 MILES OUTSIDE OF WARRANTY ON A PART MAZDA ALREADY KNEW WAS DEFECTIVE. THEY HAVE YET TO RESPOND TO MY EMAIL AND THAT WAS ALREADY MORE THAN A WEEK AGO. THE CAR IS REPAIRED NOW AND NOT BY A MAZDA DEALERSHIP AS I REFUSE TO GIVE THEM ANYMORE OF MY MONEY. I AM VERY DISPLEASED WITH THE LACK OF CUSTOMER SERVICE AND LACK OF OWNERSHIP BY THIS COMPANY OVER AN ISSUE WITH THIS PART THEY CLEARLY KNOW EXISTS. THIS PART IS CLEARLY DEFECTIVE AND DANGEROUS AND SHOULD HAVE BEEN RECALLED AND REPLACED. I THINK IT IS RIDICULOUS THAT THEY EXTENDED A WARRANTY, BUT WILL NOT JUST REPLACE A DEFECTIVE PART THEY PRODUCED THAT COULD CAUSE PERSONAL HARM AND DANGER TO NOT ONLY THE OWNERS OF THIS CAR, BUT OTHER PEOPLE ON THE ROAD AROUND IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420786August 20, 2011
EQUIPMENT
I OWN A MAZDA CX-7 AND WAS DRIVING LIKE A NORMALLY DO AND TURNED ON THE AIR CONDITIONER. IT STARTED TO BLOW HOT AIR AND I COULDN'T FIGURE OUT WHY. SHORTLY AFTER MY ENGINE STARTED TO MAKE A LOUD SQUEAKING SOUND AND BEGIN SMOKING, I TOOL IT THE MECHANIC AND THEY INFORMED ME THAT IT WAS THE COMPRESSOR. I READ ONLINE THAT THIS IS A COMMON PROBLEM THAT MAZDA CX-7 OWNERS HAVE FACED BUT THEY HAVE ALSO FACED HAVING THEIR CARS STALL OUT BECAUSE OF IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420114August 19, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT STATED WHEN TRYING TO START THE VEHICLE IT FAILED TO START ON AN INTERMITTENT BASIS. THE VEHICLE WAS TAKEN TO A DEALER WHO ADVISED HIM THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE OR DUPLICATE IT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS APPROXIMATELY 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420112August 19, 2011
ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT STATED AFTER THE VEHICLE WAS PARKED AND HE RESTARTED IT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES AND AFTER A DIAGNOSTIC TEST THE DEALER COULD NOT DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420154August 12, 2011
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
I PURCHASED THE 2010 MAZDA CX7 VEHICLE ABOUT NINE MONTHS AGO. I FREQUENTLY DO NOT DRIVE THE VEHICLE BECAUSE I FEEL IT IS UNSAFE UNDER MANY CONDITIONS. THE DASH LIGHTS ARE INADEQUATE AND MAKE IT ALMOST IMPOSSIBLE TO KNOW HOW FAST YOU ARE TRAVELING DAY OR NIGHT. I AM AFRAID I WILL BE TICKETED FOR TRAVELING TOO SLOW OR TOO FAST WHEN THE INSTRUMENT PANEL IS SO POORLY LIGHTED. I HAVE LOOKED AT OTHER 2010 AND 2011 MODELS, AND THEY ARE ALL THE SAME, POORLY LIGHTED. I RECENTLY SPOKE TO SOMEONE WITH ANOTHER MODEL WHO HAD THE SAME COMPLAINT. I FEEL THAT IT IS UNSAFE AND SHOULD BE RECALLED. I HAVE NO OTHER COMPLAINTS ABOUT THE VEHICLE AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418386August 10, 2011
ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT STATED THAT THE ENGINE WOULD MAKE A LOUD RATTLING NOISE AFTER STARTING. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 34,000 AND THE CURRENT MILEAGE WAS 65,164.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417183August 5, 2011
ENGINE AND ENGINE COOLING, POWER TRAIN
7/6/10(25,000 MILES) DRIVING "PIECE OF CRAP" FROM W-PA TO PHILA AFTER 1 1/2 HOURS IN CAR AIRCONDITIONING GETS HOT & LOUD NOISE STARTS. ABLE TO PULL OFF MAIN HIGHWAY &FIND A SEARS AUTO SHOP THEY SAY AIR COMPRESSOR IN MY PICE OF CRAP (2007 CX7) HAS FALLEN APART - THEY DON'T DO THIS WORK-I NEEDED A MAZDA DEALERSHIP-THEY WOULDN'T RECOMMEND ME DRIVING HOME! IT'S A HOLIDAY (JULY 4TH CELEBRATED THIS DAY) I HAVE NO IDEA WHERE A DEALERSHIP IS-I AM OVER 200 MILES FROM HOME - EVERYTHING ELSE IS CLOSED. FOUND A HOTEL TO STAY OVERNT & SEARCH FOR A DEALERSHIP. FOUND 1 ABT 20 MILES AWAY. NEXT DAY (PRAYING THE WHOLE 20 MILES) THAT PIECE OF CRAP WOULD MAKE IT TO THE SHOP. IT DID I EXPLAIN SITUATION TO A NON-CARING, WON'T LOOK ME IN THE FACE MECHANIC WHO FINALLY STATES (AFTER 3 HOUR WAIT) MY WARRANTY EXPIRED 5 DAYS PRIOR & IT WOULD TAKE 3 DAYS TO GET PART & FIX. HERE I AM 200 MILES AWAY FROM HOME, IN A NOT SO RACIALLY DIVERSE AREA OF WEST PA- LEAVING FOR VACA THE NEXT DAY- & I CAN'T GET HOME!!! IT WAS LIKE PULLING TEETH TO GET A RENTAL CAR # & A TAXI CAB # FROM THESE PEOPLE. I WAS FINALLY ABLE TO GET HOME VIA 8 HOUR BUS RIDE & GO ON MUCH NEEDED (AFTER THIS ORDEAL) VACA, HOWEVER I STILL HAD TO PAY OVER $800 & PICK PIECE OF CRAP BACK UP. I COMPLAINED TO MAZDA COUPLE TIMES &FINALLY GOT LETTER THAT THEY WERE EXTENDING THE WARRANTY FOR AIR COMPRESSORS TO 60,000 SO I GOT $ BACK, BUT NOT FOR THE HOTEL STAY, TAXI RIDE TO BUS AND BUS RIDE HOME AND BACK UP THERE! COUPLE OTHER PROBLEMS CAME UP LATER -WHITE SMOKE OUT OF TAIL PIPE AFTER IDELING, DEALERSHIP COULDN'T FIND A PROBLEM, ALSO SAW SOMETHING LEAKING, DEALERSHIP COULDN'T FIND ANYTHING LEAKING--- 8/4/11 (31,000 MILES) TOOK PIECE OF CRAP IN FOR A NOISE IT'S MAKING AT START UP. VVT GONE BAD, BUT STILL UNDER THE POWERTRAIN WARRANTY SO GOT FIXED. WHAT'S NEXT??? I'M AFRAID TO DRIVE TO FAR IN THIS CAR!! CAN'T TAKE DRIVING VACAS-- GONNA GET RID OF "PIECE OF CRAP" PRIOR TO THE WARRANTIES EXPIRING IN 2012! GOT TO!!! *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417325August 1, 2011
EXTERIOR LIGHTING
THE CONTROLS ESSENTIAL FOR VEHICLE OPERATION (SPEEDOMETER, TACHOMETER, TRANSMISSION GEAR PLACEMENT), OTHERWISE KNOWN AS THE CENTER "CLUSTER" CONTROLS ARE ILLUMINATED REGARDLESS IF HEADLIGHTS ARE ON OR OFF. THIS VEHICLE IS NOT EQUIPPED WITH AUTOMATIC HEADLIGHTS, THUS MAKING THIS ISSUE MORE PRESSING. WHEN THE DASH CONTROLS ARE ILLUMINATED, YOU FORGET TO TURN ON YOUR HEAD LAMPS TO MAKE YOURSELF VISIBLE TO OTHER VEHICLES. MAZDA STATED THAT THE DASH CONTROLS ARE ILLUMINATED IN ORDER TO MAKE GAUGES MORE VISIBLE. MY WHOLE ARGUMENT HAS BEEN THAT IF I AM HAVING EVEN THE SLIGHTEST DIFFICULTY SEEING MY DASHBOARD DUE TO POOR LIGHTING (WHETHER IT BE CLOUDY, DARK, DUSK, ETC.) MY HEAD LAMPS SHOULD BE ON. IF THE DASH IS ILLUMINATED, YOU WILL FORGET TO TURN ON YOUR HEAD LAMPS. THIS HAS ALREADY CAUSED ONE ACCIDENT, AND I AM AFRAID THAT IT MAY LEAD TO MORE IN THE FUTURE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10415087July 25, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT STATED THAT THE WINDSHIELD WAS IMPACTED BY A ROCK WHICH CAUSED IT TO CRACKED. THE DEALER STATED THAT THE CX7 WINDSHIELD GLASS WAS VERY FRAGILE AND COULD BREAK EASILY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THEY WOULD CONTACT HER AT A LATER DATE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 6,700 AND THE CURRENT MILEAGE WAS 10,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413825July 20, 2011
EQUIPMENT:APPLIANCE:AIR CONDITIONER
WAS RETURNING TO CALIFORNIA FROM ARIZONA WHEN CAR STARTED MAKING AN AWFUL NOISE. I SUSPECTED IT WAS THE A/C COMPRESSOR AS I HAD READ ABOUT THEIR FAILURES ONLINE. I HAD JUST PASSED THE 60,000 MILE EXTENDED COVERAGE PERIOD, HOWEVER MY MAZDA DEALER WAS ABLE TO GET MAZDA TO COVER 95% OF THE CHARGES. I WAS NOT HAPPY THAT I HAD TO PAY ANYTHING AT ALL, BUT I FEEL FORTUNATE THAT MAZDA THREW ME A BONE. OTHERS HAVE NOT BEEN SO LUCKY. MAZDA SHOULD COMPENSATE THEM. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413109July 16, 2011
EQUIPMENT:APPLIANCE:AIR CONDITIONER
2008 MADZA CX-7 4 CYL TURBO. I BOUGHT THE CAR ON JULY 05 2011 WITH 89K MILES. THE NEXT DAY A/C COMPRESSOR LOCKED UP. IT'S WAS FIXED WITH A BRAND NEW COMPRESSSOR, BUT BLOW SEMI COLD AND HOT WHILE ON COLD MODE. A RECALL SHOULD BE IN ORDER AS AMERICANS ARE GETTING RIPPED OFF BY MADZA. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408745June 24, 2011
AIR BAGS:FRONTAL, AIR BAGS:SIDE/WINDOW, SEAT BELTS, SEATS
WAS REAR-ENDED AT A FAST SPEED BY AN 18 TRACTOR TRAILER. NO AIR BAGS DEPLOYED. I WAS SLUNG WITH SUCH FORCE AGAIN THE STEERING WHEEL THAT THE BACK OF MY SEAT FELL BACKWARDS. MY SONS SEATBELT CAME LOOSE AND BY THE GRACE OF GOD I HAD ENOUGH STRENGTHS TO GRAB HIM AND PULL HIM BACK TO KEEP FROM GOING THROUGH THE WINDSHIELD. I HAVE THE MOST DAMAGE BECAUSE I HAD TO GET LOOSE FROM MY SEAT BELT. NEITHER AIRBAGS DEPLOYED WHICH IN THE KIND FORCE WE WERE HIT WITH AND ON TOP OF THAT THE SEAT BELT COMING OUT. I AM STILL HAVING NIGHTMARE WERE I HAVE SLEPT WALKED OUT SIDE AND ACTUALLY STARTED TO PICK UP STICKS AS IF I WERE PICK UP MY SONS BODY. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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