Mazda CX-7 Complaints

1,134 consumer complaints on file.

#10436093November 16, 2011
POWER TRAIN, ENGINE AND ENGINE COOLING
THE POWER TRAIN (TIMING CHAIN) FAILED IN LESS THAN 4 YEARS , 47,000 MILES --ONE OWNER WITH REGULAR MAINTENANCE DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436110November 16, 2011
ENGINE AND ENGINE COOLING
DRIVING VEHICLE WHEN IT MAKES A LOUD SQUEALING SOUND AND SHORTLY THEREAFTER BEGINS TO SMOKE. AIR CONDITIONING HAD QUIT WORKING THE DAY BEFORE. HAVE BEEN TOLD BY A MECHANIC THAT THE A/C COMPRESSOR "TOOK A CRAP" AND THE CLUTCH LOCKED UP, FURTHERMORE THIS CAUSED ALL OF THE FLUIDS TO LEAK OUT OF THE BEARINGS. BASICALLY, A WORST CASE SCENARIO. I BOUGHT THIS CAR IN MAY OF 2010 AT 24,000 MILES AND AFTER SEEING THESE COMPLAINTS, I WONDER IF THE DEALERSHIP I BOUGHT THE CAR FROM KNEW ABOUT THESE PROBLEMS WHEN I MADE THE PURCHASE. THE MECHANIC IS WORKING HARD TO FIND THE BEST PRICED COMPRESSOR KIT FOR REPLACEMENT AND OFFERED TO RUN MY VIN THRU A LOCAL MAZDA DEALERSHIP TO SEE IF THERE WAS A RECALL I WASN'T TOLD ABOUT. EITHER WAY, I AM OUT ALOT OF MONEY UP FRONT; THANK GOODNESS THERE ARE STILL GOOD INDEPENDENT MECHANICS OUT THERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435567November 14, 2011
ENGINE AND ENGINE COOLING
SMOKE AND RATTLING AND LOW OIL PROMPTED ME TO MAKE AN APT AT MY LOCAL MAZDA DEALER ONLY TO FIND THAT MY TURBO HAS BLOWN AND MY VVT VALVE AND TIMING CHAIN. (THE TRUCK IS A 2007) I WAS TOLD THAT I SHOULD NOT DRIVE THE TRUCK AS IT WOULD BE A SAFETY ISSUE WITH 2 KIDS. SO AFTER MY QUOTE OF 7000.00 TO FIX THE TRUCK I THOUGHT I WOULD DO SOME RESEARCH ONLINE ONLY TO FIND THAT THERE ARE AS MANY AS 50 PEOPLE WITH THE SAME PROBLEM IN THE SAME TRUCK WITH THE SAME YEAR~!! WHY WONT MAZDA STAND BEHIND THERE PRODUCT AND PUT OUT A SAFETY RECALL ON THIS ISSUE? I WAS TOLD TO FIND THIS SITE AND LODGE MY COMPLAINT. HOPE THIS WILL DO SOME GOOD !! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435601November 14, 2011
ENGINE AND ENGINE COOLING
THE AC COMPRESSOR ON THE VEHICLE SEIZED CAUSING SMOKE AND SPARKS TO COME OFF OF THE BELT. THE AC COMPRESSOR AND THE BELT BOTH NEED TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434963November 9, 2011
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
I WAS DRIVING MY CAR CLOSE TO HOME AND I WAS TRAVELING AT A SPEED OF ABOUT 30 MPH. I HEARD A FEW TAPS AND THEN TURNED OFF THE HEATING/AIR CONDITIONING. AS I PULLED INTO MY DRIVEWAY, THE NOISE RESUMED AND A BURNING ELECTRICAL SMELL STARTED AND ACTUALLY THE SMELL REMAINED THE ENTIRE NIGHT. I HAD IT TOWED THE NEXT DAY TO MY LOCAL AUTOMOTIVE REPAIR PLACE AND AS IT CURRENTLY STANDS THE CLUTCH BURNED UP IN THE COMPRESSOR AND THE CAR IS NOT DRIVABLE. I CALLED THE DEALERSHIP, RUSSEL, IN BALTIMORE AND ASKED IF THERE HAD BEEN THESE PROBLEMS AND I WAS TOLD NO. I HAVE SINCE READ MANY STORIES THAT ARE ABOUT THE SAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434984November 9, 2011
POWER TRAIN, STEERING, ENGINE AND ENGINE COOLING
PURCHASED MY VEHICLE 15 MONTHS AGO AT 38,000 MILES. IN OCTOBER, I WAS DRIVING ALONG AND THE CAR STOPPED RUNNING. NO WARNING, NOTHING ON THE DASH LIGHTING UP, THE VEHICLE JUST STARTED LOOSING SPEED. THE STEERING WAS GOING AS WELL. I PUT THE VEHICLE IN NEUTRAL TO TRY AND GET THE STEERING BACK AND IT WAS A HARD STEER TO THE SIDE OF THE ROAD. I TRIED STARTING THE VEHICLE AND IT WOULD TURN BUT NOT START. TWO TOWS LATER, I FIND, TO MY SURPRISE AT 62,000, THAT I NEED A NEW ENGINE. MY TIMING CHAIN EITHER BROKE OR HAS DERAILED. THIS ALL HAPPENED ON OCTOBER 22ND. IT IS NOW NOVEMBER 10TH AND I STILL DO NOT HAVE AN EXACT DIAGNOSIS NOR A VEHICLE. YES, WARRANTY IS DONE AT 60,000 MILES, BUT WHAT VEHICLES LOOSE AND ENGINE AT 62,000 IN THIS DECADE? AND, THANKFULLY, I WAS NOT ON A HIGHWAY WHEN THIS HAPPENED AS I'M NOT SURE WHAT HAPPENED TO THE STEERING IN THIS WHOLE PROCESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435026November 9, 2011
ENGINE AND ENGINE COOLING
TIMING CHAIN BROKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435107November 9, 2011
ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL
I STARTED TO ACCELERATE AFTER COMING OFF OF AN EXIT RAMP WHEN I HEARD A NOISE FROM THE ENGINE THEN I STARTED TO LOSE POWER. IMMEDIATELY AFTER THAT WHEN I DEPRESSED THE GAS PEDAL TO ACCELERATE, A GRINDING NOISE OCCURRED. I WAS ABLE TO GET THE VEHICLE TO A PARKING LOT. I HAD THE CAR TOWED TO MAZDA DEALERSHIP WHO INFORMED ME THAT THE TURBO HAD FAILED. THEY WANT ALL MAINTENANCE RECORDS FOR THE TIME I HAVE OWNED THE CAR IN ORDER TO MAKE A DETERMINATION OF WHETHER IT WILL BE COVERED UNDER WARRANTY. I PURCHASED AN EXTENDED POWERTRAIN WARRANTY WHICH COVERS THE ENGINE AND TURBO TO 100,000. BUT IT APPEARS THEY ARE STATING IT IS DUE TO IMPROPER MAINTENANCE AS I CANNOT PRODUCE ALL MY OIL CHANGE RECEIPTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433684October 31, 2011
EXTERIOR LIGHTING
NORMAL LOW LIGHT BEAM IS CUT OFF BY THE DESIGN OF THE SURROUNDING HOOD AREA OF THE VEHICLE. THIS DESIGN FACTOR CUTS OFF THE PROJECTED BEAM AND LIMITS THE DISTANCE OF CLEAR VISIBILITY. THE PROBLEM WAS DESCRIBED DURING DEALER SERVICE AND WAS TOLD, THAT IS HOW IT WAS DESIGNED. NO ADJUSTMENT OF LIGHT IS POSSIBLE IN ORDER TO IMPROVE THE NIGHT LOW BEAM VISIBILITY. THE HIGH BEAM IS NOT AFFECTED & SEEMS UNOBSTRUCTED. FOR DAYLIGHT RUNNING LIGHTS IT WOULD BE ACCEPTABLE BUT FOR LIMITING NIGHT LIGHT PROJECTION BY DESIGN IS QUESTIONABLE. IS THERE A REQUIREMENT FOR LOW BEAM MINIMUM PROJECTION? IF SO, THE ISSUE NEEDS STUDIED & CORRECTED. THIS PRESENTS A SAFETY CONCERN SINCE DISTANCE VISIBLE ON LOW BEAM IS DECREASED & OBSTRUCTED. ANY EXPLANATION OR HELP IN THIS MATTER IS APPRECIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433737October 31, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT STATED THAT THERE WAS AN ABNORMAL KNOCKING COULD BE HEARD HEAR FROM THE ENGINE WHEN FIRST STARTING THE VEHICLE. LATER, THE VEHICLE STALLED WHILE DRIVING AND WAS TAKEN TO A LOCAL MECHANIC. THE MECHANIC ADVISED THAT THE TIME BELT WAS FRACTURED AND THE ENGINE NEEDED TO BE REPLACED. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433579October 30, 2011
ENGINE AND ENGINE COOLING
I WAS TRAVELING IN VALENCIA ON THE 5 FREEWAY AND THE INTERIOR OF MY 2008 MAZDA CX-7 FILLED WITH SMOKE TO THE POINT WHERE I FOUND IT DIFFICULT TO DRIVE. I PULLED TO THE EXIT (MAGIC MOUNTAIN PKWY) AND PULLED TO THE SIDE TURNING OFF THE ENGINE. AFTER SEVERAL MINUTES I LIFTED THE HOOD TO FIND THAT THE ENGINE WAS STILL SMOKING AROUND THE BELT AREA. I WAS ABLE TO GET THE CAR TO FIRESTONE NEWHALL, CA WHERE THEY ARE STILL LOOKING AT IT. VERY DANGEROUS SITUATION. THE AC COMPRESSOR SEIZED CAUSING THE BELT TO FIRE AND ALMOST CATCH FIRE. AFTER FURTHER RESEARCH I HAVE FOUND THAT THIS IS A COMMON AND DANGEROUS PROBLEM WITH THIS MAKE AND MODEL. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10432523October 23, 2011
ENGINE AND ENGINE COOLING
ON SEPTEMBER 22, 2011 OUR 2008 MAZDA CX-7 EXPERIENCED A COMPLETE ENGINE FAILURE. THIS FAILURE OCCURRED WITHOUT ANY WARNING WHILE DRIVING ON A FREEWAY: THE ENGINE HAD NOT PREVIOUSLY EXPERIENCED ANY PROBLEMS OR MADE ANY UNUSUAL NOISES, NO INDICATOR LIGHTS HAD SIGNALED A PROBLEM, AND WE HAD MADE OIL AND OIL FILTER CHANGES IN ACCORDANCE WITH THE MAINTENANCE SCHEDULE. THE FAILURE CREATED AN EXTREMELY DANGEROUS SITUATION, AS THE CAR LOST POWER AND THIS MEANT THAT SEVERAL CRITICAL FUNCTIONS, MOST NOTABLY, THE STEERING, WERE SEVERELY COMPROMISED; THE DRIVER ONLY JUST MANAGED TO BRING THE CAR TO A SAFE STOP. THE MAZDA SERVICE CENTER EXAMINED THE ENGINE OF THE CAR ON SEPTEMBER 26 AND REPORTED THAT THE PISTON IN THE NUMBER 2 CYLINDER HAD FAILED DAMAGING THE ENGINE BEYOND REPAIR. THE SERVICE MANAGER VERIFIED OUR MAINTENANCE RECORDS AND INDICATED THAT THE ENGINE WAS FREE OF SLUDGE OR OTHER BUILD UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432196October 20, 2011
ENGINE AND ENGINE COOLING
PURCHASED MY 2008 MAZDA CX7 BRAND NEW 12/08/2008. STARTED NOTICING WHITE SMOKE COMING OUT OF THE TAIL PIPES WHILE IDLING AND I LIVED IN SOUTH FLORIDA AT THE TIME. DEALERSHIP STATED THAT THE CAR WAS LEAKING OIL AND THEY WANTED TO FIX THE PROBLEM BY PUTTING IN OIL THAT WOULD COST OVER $100 PER OIL CHANGE. AFTER PUTTING IN THE OIL THE PROBLEM CONTINUED. TOOK THE CAR TO THE DEALERSHIP AGAIN AND THEY THEN STATED THAT THE ONLY FIX WOULD BE TO REPLACE THE TURBO AND THAT I HAD TO CONTACT CORPORATE TO GET IT FIXED. AFTER SPEAKING WITH CORPORATE THE TURBO WAS REPLACED, BUT I AM NOW HAVING WHITE SMOKE COMING FROM THE BACK OF THE CAR AGAIN AND I AM AT 45,500 MILES. THIS IS A PROBLEM THAT I SEE LISTED OFTEN ON THIS SITE AND WITH SOME CARS STARTING ON FIRE. I HOPE THAT WOULD NOT HAPPEN, BUT IF MAZDA HAS CHANGED THE TURBO DUE TO THIS PROBLEM IN NEWER MODELS A RECALL SHOULD BE LOOKED AT TO KEEP THE PROBLEM FROM OCCURRING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429183October 8, 2011
AIR BAGS
ANOTHER DRIVER TURNED IN FRONT OF ME, FAILING TO YIELD THE RIGHT-OF-WAY. I WAS DOING THE SPEED LIMIT (45 MPH) UPON ENTERING THE INTERSECTION. WHEN MY CX-7 MADE CONTACT WITH THE PASSENGER SIDE OF HER MINIVAN, NONE OF MY AIRBAGS EVER DEPLOYED. MY SHOULDER, NECK AND HIP (I STILL NEED SURGERY ON ALL 3 AREAS) WERE INJURED IN THIS ACCIDENT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10428226October 2, 2011
ENGINE AND ENGINE COOLING
THE AIR CONDITIONING COMPRESSOR ON THE VEHICLE SEIZED WITH NO WARNING & CAUSED THE SERPENTINE BELT TO CATCH ON FIRE. THIS APPEARS TO BE A KNOWN ISSUE WITH THIS VEHICLE, BASED ON MANY POSTINGS ON THE INTERNET. ADDITIONALLY, THE SERVICE MANAGER AT THE DEALER I TAKE MY VEHICLE TO FOR SERVICE SAID A NOISE GETTING PROGRESSIVELY LOUDER IN THE ENGINE IS THE TIMING CHAIN ADJUSTER THAT WILL REQUIRE REPLACEMENT VERY SOON. HE SAID THIS IS A KNOWN ISSUE WITH THIS PARTICULAR VEHICLE, AND THE MANY POSTINGS ON THE INTERNET ABOUT THE SAME ISSUE SEEM TO CONFIRM HIS STATEMENT. COMBINED, REPAIRS FOR BOTH WILL BE IN THE $3500 TO $5000 RANGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427832September 29, 2011
SEATS, UNKNOWN OR OTHER
THE DRIVER'S SEAT UNDER WELDING WHICH ATTACHES THE CHAIR TO THE BODY OF THE CAR, UNDER THE SEAT, HAS BECOME DETACHED FOR NO KNOWN REASON. THE FRONT END OF THE DRIVER'S SEAT UNIT IS NO LONGER ATTACHED TO THE FRAME OF THE CAR YET THE BACK END OF THE SEAT IS STILL ATTACHED BY THE MOTOR CONTROLS TO THE POWER SEAT. THE DRIVER'S SEAT ACTUALLY ROCKS BACK LIKE A ROCKING CHAIR LIFTING & MOVING THE SEAT AND BACKREST AS ONE UNIT. THE BROKEN WELD IS ACTUALLY VISIBLE WHEN LOOKING UNDER THE DRIVER'S SEAT. THE MOTOR TO THE POWER SEAT HAS BEEN FUNCTIONING BUT IS DETERIORATING. THE SEATBELT CANNOT PROTECT ME FROM THIS DEFECTIVE SEAT, IF I WERE REAR-ENDED IT WOULD BE LIKELY THAT I, THE DRIVER, WOULD BE FLUNG BACKWARDS INTO THE BACK SEAT WHICH COULD FATALLY INJURE ONE OF MY CHILDREN. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426944September 23, 2011
POWER TRAIN, ENGINE AND ENGINE COOLING
THERE ARE TWO COMPLAINTS FOR THIS VEHICLE. 1. TIMING BELT...FAILURE AFTER 68,000 MILES CHANGED AFTER A DISPUTE WITH DEALERSHIP, WE STILL HAD TO PAY FOR 2 HRS OF LABOR. 2. TURBO UNIT...FAILURE AFTER 70,000 MILES STILL AT DEALERSHIP...NO OPTION BUT TO PAY $3083 TO GET FIXED. TURBO FAILURE HAPPENED ON HIGHWAY, VEHICLE PERFORMED ERRATIC AND LIMPED TO OFF RAMP USING SHOULDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425767September 16, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LAMP WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE EGR VALVE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 45,900 AND THE CURRENT MILEAGE WAS 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425770September 16, 2011
ENGINE AND ENGINE COOLING
CAR SUDDENLY STALLED 3 HOURS AWAY FROM HOME; NO NOTICEABLE PERFORMANCE ISSUES / NOISE PRIOR. TOWED TO MECHANIC WHO DETERMINED TIMING BELT BROKE CAUSING SOME VALVES TO BEND AND OTHER DAMAGE THEREFORE REPLACEMENT OF ENGINE REQUIRED. WAS ON , OTHER CAR BLOG SITES ALONG WITH RESEARCHING THIS SITE AND FOUND THAT MANY, MANY OTHERS WHO HAVE ENCOUNTERED THE SAME ISSUE AROUND THE 60K MILES MARK (OR LESS IN SOME CASES). SPOKE TO MAZDA AND THEY ARE NOT TAKING ANY OWNERSHIP OR RESPONSIBILITY EVEN THOUGH MANY INCIDENCES OF THE SAME MECHANICAL PROBLEM. OIL CHANGES WERE MADE REGULARLY AND CAR WAS LAST INTO MAZDA FOR A NOISE LESS THAN A YEAR AGO WHICH THEY SAID WAS DUE TO MY BRAKES. HAVE OWNED MANY CARS BEFORE (NOT MAZDAS) AND THIS CAR IS A HUGE DISAPPOINTMENT AS IS MY EXPERIENCE WITH MAZDA. I HOPE THIS ISSUE WILL BE OR IS BEING PURSUED WITH MAZDA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425041September 12, 2011
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
I HAVE HAD MY 2007 MAZDA CX-7 FOR LESS THAN ONE YEAR. I STOPPED AT A RED LIGHT AFTER EXITING THE HIGHWAY AND MY CAR ENGULFED IN THICK WHITE SMOKE. I HAD THE CAR TOWED TO A LOCAL SHOP PER MY INSURANCE COMPANY TO HAVE IT CHECKED OUT. THE REPAIR SHOP AT FIRST CALLED TO TELL ME IT WAS THE STARTER, AND THAT IT WOULD COST 600 TO FIX IT. COME TO FIND OUT THAT NOT ONLY THE STARTER BLEW, BUT IT ALSO RUINED THE ALTERNATOR AS WELL AS THE FUSES ON THE BATTERY. I WAS TOLD BY MAZDA THAT THIS IS NOT A COMMON OCCURRENCE. THE TOTAL OF THE REPAIRS IS NOW OVER 1200. THE VEHICLE HAS BEEN METICULOUSLY MAINTAINED THROUGHOUT ITS LIFESPAN AND IS AT 92,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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