Mazda CX-30 Service Bulletins

845 manufacturer communications on file.

• April 14, 2020•Document ID: 10174689

  Service Bulletin/Repair Instructions
  LANE DEPARTURE; EQUIPMENT ADAPTIVE/MOBILITY; FORWARD COLLISION AVOIDANCE; VISIBILITY

  Mfr Comm. #:

  SA-046-20

  Date Added:

  May 5, 2020

  Manufacturer:

  MAZDA

  Summary

  FSC dynamic aiming (mid-drive aiming) may not complete if the vehicle is driven on a road as described below:  The road lane markings are covered by snow and are not visible.  There are no road lane markings on the road surface.  The road is winding and the vehicle cannot drive straight (300 m / 984 ft or more turning radius is required).

  Associated Products (3)

  2020 Mazda CX-302020 Mazda Mazda32019 Mazda Mazda3
  Associated Documents

  • DownloadMC-10174689-0001.pdf↗
• April 14, 2020•Document ID: 10174635

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM; EXTERIOR LIGHTING

  Mfr Comm. #:

  SA-031-20c

  Date Added:

  May 5, 2020

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain about any of the following:  Vehicle Center Display does not provide the One Time Pass Code during the MyMazda App Connected Vehicle enrollment.  Remote function(s) inoperative.  Engine Start / Stop  Door Lock / Unlock  Lights ON / OFF

  Associated Products (1)

  2020 Mazda CX-30
  Associated Documents

  • DownloadMC-10174635-0001.pdf↗
• April 14, 2020•Document ID: 10174607

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  SA-007-20f

  Date Added:

  May 4, 2020

  Manufacturer:

  MAZDA

  Summary

  MAZDA CONNECTED SERVICES - FREQUENTLY ASKED QUESTIONS (FAQ). General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Troubleshooting, Dealer Processes, Educational Videos, Resources

  Associated Products (1)

  2020 Mazda CX-30
  Associated Documents

  • DownloadMC-10174607-0001.pdf↗
• April 8, 2020•Document ID: 10174625

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  SA-029-20a

  Date Added:

  May 5, 2020

  Manufacturer:

  MAZDA

  Summary

  Some customers may experience a "IN-VEHICLE NETWORK MALFUNCTION" warning message in the instrument cluster with one or more of the following DTC's stored:  B119F:01 TCU - Tel antenna No. 1 malfunction  B1252:87 TCU - Communication error with connectivity master unit (CMU)  U0156:00 VCM - Communication error with connectivity master unit (CMU)  U0156:00 BCM - Communication error with connectivity master unit (CMU)  U0198:00 BCM - Communication error with emergency call unit  U212D:00 BCM - Communication error with light control module (RH)  U3000:00 TCU - Telematics communication unit internal malfunction  Low Battery DTCs

  Associated Products (3)

  2020 Mazda CX-302020 Mazda Mazda32019 Mazda Mazda3
  Associated Documents

  • DownloadMC-10174625-0001.pdf↗
• April 8, 2020•Document ID: 10174624

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT

  Mfr Comm. #:

  SA-027-20a

  Date Added:

  May 5, 2020

  Manufacturer:

  MAZDA

  Summary

  MAZDA CONNECT Software Version 11002. NOTE: “Mazda3 owners may notice an icon in their infotainment’s display that indicates Mazda Connected Services. This new feature is a global technology and designed with the latest version of Mazda ConnectTM. At this time, the service is not active for Mazda3 vehicles in the U.S. Any updates to the service will be announced at the appropriate time.”

  Associated Products (3)

  2020 Mazda CX-302020 Mazda Mazda32019 Mazda Mazda3
  Associated Documents

  • DownloadMC-10174624-0001.pdf↗
• April 8, 2020•Document ID: 10174590

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  16-001-20-3683a

  Date Added:

  May 4, 2020

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_11002 or later). MAZDA CONNECT Software Version 11002 NOTE: “Mazda3 owners may notice an icon in their infotainment’s display that indicates Mazda Connected Services. This new feature is a global technology and designed with the latest version of Mazda ConnectTM. At this time, the service is not active for Mazda3 vehicles in the U.S. Any updates to the service will be announced at the appropriate time.”

  Associated Products (3)

  2020 Mazda CX-302020 Mazda Mazda32019 Mazda Mazda3
  Associated Documents

  • DownloadMC-10174590-0001.pdf↗
• April 6, 2020•Document ID: 10174594

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT

  Mfr Comm. #:

  SA-007-20e

  Date Added:

  May 4, 2020

  Manufacturer:

  MAZDA

  Summary

  MAZDA CONNECTED SERVICES - FREQUENTLY ASKED QUESTIONS (FAQ). General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Troubleshooting, Dealer Processes, Educational Videos, Resources

  Associated Products (1)

  2020 Mazda CX-30
  Associated Documents

  • DownloadMC-10174594-0001.pdf↗
• April 2, 2020•Document ID: 10174685

  Service Bulletin/Repair Instructions
  WHEELS

  Mfr Comm. #:

  SA-044-20

  Date Added:

  May 5, 2020

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may display incorrect tire pressures in MAZDA CONNECT. This may be caused by an incorrect calendar entry (month/day/year) after a battery disconnect or infotainment system software update.

  Associated Products (3)

  2020 Mazda CX-302020 Mazda Mazda32019 Mazda Mazda3
  Associated Documents

  • DownloadMC-10174685-0001.pdf↗
• April 2, 2020•Document ID: 10174677

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; EQUIPMENT

  Mfr Comm. #:

  SA-040-20a

  Date Added:

  May 5, 2020

  Manufacturer:

  MAZDA

  Summary

  Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the transmitter battery life. IMPORTANT:  The engine will not start unless the key transmitter is held over the Start Stop button.  Outside door handle lock/unlock touch sensor is inoperative.  Key transmitter indicator lights are inoperative.The key transmitter control functions (i.e. locking/unlocking door, etc.) are operational when pressing the transmitter switches, even while the key power saving function is turned ON.

  Associated Products (6)

  2020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62019 Mazda Mazda3
  Associated Documents

  • DownloadMC-10174677-0001.pdf↗
• April 2, 2020•Document ID: 10174632

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY; ENGINE AND ENGINE COOLING; EXTERIOR LIGHTING; ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-031-20b

  Date Added:

  May 5, 2020

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain about any of the following:  Vehicle Center Display does not provide the One Time Pass Code during the MyMazda App Connected Vehicle enrollment.  Remote function(s) inoperative.  Engine Start / Stop  Door Lock / Unlock  Lights ON / OFF

  Associated Products (1)

  2020 Mazda CX-30
  Associated Documents

  • DownloadMC-10174632-0001.pdf↗
• March 23, 2020•Document ID: 10173223

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-003-20c

  Date Added:

  April 6, 2020

  Manufacturer:

  MAZDA

  Summary

  When the body control module (BCM) has been replaced or reprogrammed and the software is updated to the file names shown below, DTC U2050:55-BCM (Activation of remote control not implemented) may be stored in memory without any warning indication for the driver. This is caused by a communication error between the telematics communication unit (TCU) and BCM when the control software in them are not of the version being ready for activation of the connected service

  Associated Products (3)

  2020 Mazda CX-302020 Mazda Mazda32019 Mazda Mazda3
  Associated Documents

  • DownloadMC-10173223-0001.pdf↗
• March 12, 2020•Document ID: 10173254

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION; ELECTRICAL SYSTEM; SERVICE BRAKES, HYDRAULIC; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  SA-042-20

  Date Added:

  April 6, 2020

  Manufacturer:

  MAZDA

  Summary

  Some customer may experience all of the following when turning the ignition ON under hot weather conditions such as parking under the hot sun for some period of time:  i-ACTIVSENSE warning light ON (1)  Smart Brake Support (SBS) indicator light ON (2)  "Excessive Camera Temp. Drive Safely" or "Safety and Driver Support Systems Temporarily Disabled" warning messages  DTC B14F9:00 stored in memory DTC B14F9:00 cannot be found on MGSS, therefore repair cannot be performed. DTC_B14F9:00 is falsely stored instead of DTC B14F0:4B. DTC_B14F0:4B [VCM] (Forward sensing camera (FSC) internal temperature abnormality) - FSC detects temperature higher than operation range.

  Associated Products (3)

  2020 Mazda CX-302020 Mazda Mazda32019 Mazda Mazda3
  Associated Documents

  • DownloadMC-10173254-0001.pdf↗
• March 12, 2020•Document ID: 10173097

  Service Bulletin/Repair Instructions
  POWER TRAIN; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ENGINE AND ENGINE COOLING; SERVICE BRAKES, HYDRAULIC

  Mfr Comm. #:

  00-001-20-3689

  Date Added:

  April 3, 2020

  Manufacturer:

  MAZDA

  Summary

  Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

  Associated Products (137)

  2020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-3+ 117 more
  Associated Documents

  • DownloadMC-10173097-0001.pdf↗
• March 11, 2020•Document ID: 10173226

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-031-20a

  Date Added:

  April 6, 2020

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain about any of the following:  Vehicle Center Display does not provide the One Time Pass Code during the MyMazda App Connected Vehicle enrollment.  Remote function(s) inoperative.  Engine Start / Stop  Door Lock / Unlock  Lights ON / OFF. Confirm the customer's phone and vehicle have good to strong reception during the concern as shown in the table below.  If the reception is weak, move the vehicle to a location where the reception is good to strong as shown in the table, then try to get the One Time Pass Code and/or operate the remote functions before proceeding to the Repair Procedure if there is still an issue.  If the reception is good to strong, proceed to the Repair Procedure.

  Associated Products (1)

  2020 Mazda CX-30
  Associated Documents

  • DownloadMC-10173226-0001.pdf↗
• March 9, 2020•Document ID: 10173252

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  SA-040-20

  Date Added:

  April 6, 2020

  Manufacturer:

  MAZDA

  Summary

  Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the transmitter battery life. IMPORTANT:  The engine will not start unless the key transmitter is held over the Start Stop button.  Outside door handle lock/unlock touch sensor is inoperative.  Key transmitter indicator lights are inoperative. The key transmitter control functions (i.e. locking/unlocking door, etc.) are operational when pressing the transmitter switches, even while the key power saving function is turned ON.

  Associated Products (3)

  2020 Mazda CX-302020 Mazda Mazda32019 Mazda Mazda3
  Associated Documents

  • DownloadMC-10173252-0001.pdf↗
• March 6, 2020•Document ID: 10173224

  Service Bulletin/Repair Instructions
  EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  SA-007-20c

  Date Added:

  April 6, 2020

  Manufacturer:

  MAZDA

  Summary

  MAZDA CONNECTED SERVICES - FREQUENTLY ASKED QUESTIONS (FAQ). General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Troubleshooting, Dealer Processes, Educational Videos, Resources

  Associated Products (1)

  2020 Mazda CX-30
  Associated Documents

  • DownloadMC-10173224-0001.pdf↗
• March 4, 2020•Document ID: 10173228

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  SA-036-20

  Date Added:

  April 6, 2020

  Manufacturer:

  MAZDA

  Summary

  The owner’s manual contains procedures and precautions for the maintenance and cleaning of plastic parts, like the brand emblem. However, it is still important to remind customers about these precautions. Customers should never use inadequate, harsh or aggressive cleaning products on plastic parts. CAUTION: Be aware that when cleaning the brand emblem, never use cleaning products that are highly acidic/alkaline detergent, organic solvents or those with aggressive chemical products, otherwise, the brand emblem may become cracked and/or deformed (as shown in the example below). Always refer customers to the owner’s manual for proper cleaning using cold or lukewarm water and a mild, neutral detergent.

  Associated Products (39)

  2020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-3+ 19 more
  Associated Documents

  • DownloadMC-10173228-0001.pdf↗
• March 3, 2020•Document ID: 10173249

  Service Bulletin/Repair Instructions
  FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  SA-037-20

  Date Added:

  April 6, 2020

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may have one of the following DTCs stored in memory:  C1001:92 - Forward sensing camera (FSC) poor field of view  B14F0:92 - General temporary failure in forward sensing camera (FSC) DTC C1001:92 or B14F0:92 set as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect.  In some cases the customer may have a concern with the Lane Departure Warning System (LDWS) and/or High Beam Control system (HBC).  In other cases this DTC might be found without a related customer concern. NOTE: Instrument Cluster Multi-Information Display Warning Messages vary depending on vehicle year/model. See the Owner's Manual for details.

  Associated Products (35)

  2020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-3+ 15 more
  Associated Documents

  • DownloadMC-10173249-0001.pdf↗
• February 28, 2020•Document ID: 10171838

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-003-20b

  Date Added:

  February 29, 2020

  Manufacturer:

  MAZDA

  Summary

  When the body control module (BCM) has been replaced or reprogrammed and the software is updated to the file names shown below, DTC U2050:55-BCM (Activation of remote control not implemented) may be stored in memory without any warning indication for the driver.This is caused by a communication error between the telematics communication unit (TCU) and BCM when the control software in them are not of the version being ready for activation of the connected service.

  Associated Products (3)

  2020 Mazda CX-302020 Mazda Mazda32019 Mazda Mazda3
  Associated Documents

  • DownloadMC-10171838-0001.pdf↗
• February 28, 2020•Document ID: 10171837

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  SA-013-20b

  Date Added:

  February 29, 2020

  Manufacturer:

  MAZDA

  Summary

  2020 CX-30 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2020 CX-30 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to support potential dealer and customer concerns. Index: PDI fuse, Commander Switch Inoperative, Auxiliary Key, Connected Vehicle, Connected Vehicle Maintenance Mode, Mazda Connected Vehicle Viewer (MRVV), Off-Road Traction Assist, Apple CarPlay / Android Auto Install Kit, Blind Spot Monitoring System (BSM), Front Wiper Service Caution, i-ACTIVSENSE Switch, Traffic Sign Recognition (TSR), MAZDA CONNECT Power Function, MAZDA CONNECT Center Display View, In-Vehicle Digital Owner's Manual, Navigation System, SIRIUSXM Data Service, Power Door Locks, Transmitter Battery Saving Function, Keyless Entry Using Auxiliary Key, Rear Door Child Safety Locks Operation, Theft-Deterrent System, Link Seat & Climate Control Temperatures, Seat Warmer Inoperative, Electric Parking Brake (EPB), Tire Pressure Monitoring System (TPMS), Condition Based Maintenance, M-MDS (MDARS), Part Replacement, Web-based Training Courses.

  Associated Products (1)

  2020 Mazda CX-30
  Associated Documents

  • DownloadMC-10171837-0001.pdf↗