Mazda CX-30 Service Bulletins

845 manufacturer communications on file.

• January 13, 2020•Document ID: 10170817

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  09-006-20-3673

  Date Added:

  January 30, 2020

  Manufacturer:

  MAZDA

  Summary

  When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-Store (part number: 9999-95-MPPG-12).

  Associated Products (144)

  2020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-3+ 124 more
  Associated Documents

  • DownloadMC-10170817-0001.pdf↗
• January 10, 2020•Document ID: 10170827

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-007-20

  Date Added:

  January 30, 2020

  Manufacturer:

  MAZDA

  Summary

  MAZDA CONNECTED SERVICES - FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration/Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Troubleshooting, Dealer Processes, Educational Videos, Resources.

  Associated Products (1)

  2020 Mazda CX-30
  Associated Documents

  • DownloadMC-10170827-0001.pdf↗
• January 9, 2020•Document ID: 10170824

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  SA-004-20

  Date Added:

  January 30, 2020

  Manufacturer:

  MAZDA

  Summary

  AUXILIARY KEY CUTTING TEMPORARY PROCEDURE: Currently, Mazda does not have a way to cut the auxiliary keys for the new style remote transmitter as they use a different key code than the previous transmitter key. Follow the repair procedure if one or both auxiliary keys are lost:

  Associated Products (7)

  2020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda Mazda3
  Associated Documents

  • DownloadMC-10170824-0001.pdf↗
• January 9, 2020•Document ID: 10170661

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  09-003-20-3671

  Date Added:

  January 23, 2020

  Manufacturer:

  MAZDA

  Summary

  In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement.  Mazda vehicles are manufactured with tamper-proof speedometers.  When a speedometer is replaced, the new speedometer will read zero (0) miles.  This procedure is extremely important to accurately represent actual vehicle mileage.  Prior to speedometer removal, complete the information required on the “Speedometer Replacement Label”. Labels can only be ordered through Mazda eStore.  In an effort to achieve a higher level of Customer Experience and retain the value of Mazda’s vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO’s services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

  Associated Products (197)

  2020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda22019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda22018 Mazda Mazda32018 Mazda Mazda5+ 177 more
  Associated Documents

  • DownloadMC-10170661-0001.pdf↗
• January 6, 2020•Document ID: 10170822

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  SA-002-20

  Date Added:

  January 30, 2020

  Manufacturer:

  MAZDA

  Summary

  WIRELESS CHARGING PAD INSTALLATION INSTRUCTIONS CORRECTION: Section 6 of the Wireless Charging Pad instructions call for the use of an "ultrasonic cutter" to cut a rectangular hole for the harness to pass through and to serve as an access point to pop the wireless charger base out should service be required. Since an "ultrasonic cutter" is not readily available, follow the Repair Procedure to cut the rectangular hole.

  Associated Products (3)

  2020 Mazda CX-302020 Mazda Mazda32019 Mazda Mazda3
  Associated Documents

  • DownloadMC-10170822-0001.pdf↗
• December 19, 2019•Document ID: 10169540

  Service Bulletin/Repair Instructions
  EQUIPMENT; ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  MT-002-19

  Date Added:

  December 20, 2019

  Manufacturer:

  MAZDA

  Summary

  If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine may fail prematurely. Metallic debris from the old engine (with catastrophic internal mechanical failure) may rest inside the intake manifold. When the new engine assembly is installed, debris in the intake manifold will be ingested into the new engine and cause internal damage.

  Associated Products (110)

  2020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda22019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda22018 Mazda Mazda32018 Mazda Mazda6+ 90 more
  Associated Documents

  • DownloadMC-10169540-0001.pdf↗
• December 18, 2019•Document ID: 10169559

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM; VISIBILITY; WHEELS

  Mfr Comm. #:

  SA-051-19b

  Date Added:

  December 21, 2019

  Manufacturer:

  MAZDA

  Summary

  2020 CX-30 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2020 CX-30 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to support potential dealer and customer concerns. Index: PDI fuse, Auxiliary Key, Apple CarPlay / Android Auto Install Kit, Blind Spot Monitoring System (BSM), Front Wiper Service Caution, i-ACTIVSENSE Switch, Traffic Sign Recognition (TSR), MAZDA CONNECT Power Function, MAZDA CONNECT Center Display View, In-Vehicle Digital Owner's Manual, Navigation System, SIRIUSXM Data Service, Power Door Locks, Transmitter Battery Saving Function, Keyless Entry Using Auxiliary Key, Rear Door Child Safety Locks Operation, Theft-Deterrent System, Link Seat & Climate Control Temperatures, Seat Warmer Inoperative, Electric Parking Brake (EPB), Tire Pressure Monitoring System (TPMS), Condition Based Maintenance, M-MDS (MDARS), Part Replacement. Web-Based Training Courses.

  Associated Products (1)

  2020 Mazda CX-30
  Associated Documents

  • DownloadMC-10169559-0001.pdf↗
• December 18, 2019•Document ID: 10169513

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER; POWER TRAIN

  Mfr Comm. #:

  SA-058-19

  Date Added:

  December 21, 2019

  Manufacturer:

  MAZDA

  Summary

  WARRANTY GUIDELINES FOR RETURNED TRANSMISSION CORES. Be advised that the Mazda Remanufactured Transmission Center (MRTC) has found that up to 30% of the returned transmission cores either included the wrong transmission oil cooler, or the oil cooler was missing altogether. IMPORTANT NOTE: ALWAYS REMEMBER TO INCLUDE THE ORIGINAL OIL COOLER WITH THE RETURNED TRANSMISSION CORE!

  Associated Products (43)

  2020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-3+ 23 more
  Associated Documents

  • DownloadMC-10169513-0001.pdf↗
• December 17, 2019•Document ID: 10169556

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  SA-054-19a

  Date Added:

  December 21, 2019

  Manufacturer:

  MAZDA

  Summary

  MAZDA CONNECTED SERVICES - FREQUENTLY ASKED QUESTIONS (FAQ). General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Troubleshooting, Dealer Processes, Educational Videos, Resources

  Associated Products (1)

  2020 Mazda CX-30
  Associated Documents

  • DownloadMC-10169556-0001.pdf↗
• December 17, 2019•Document ID: 10169511

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  SA-056-19

  Date Added:

  December 21, 2019

  Manufacturer:

  MAZDA

  Summary

  When performing any service or repair on a customer's 2020 CX-30, use MDARS to switch to Restricted Transmitting Mode. Restricted Transmitting Mode:  Restricts MyMazda App remote functions.  Prevents error messages being sent to the customer during vehicle service or repair. NOTE: Cancel Restricted Transmitting Mode after completing vehicle service or repair.

  Associated Products (1)

  2020 Mazda CX-30
  Associated Documents

  • DownloadMC-10169511-0001.pdf↗
• December 13, 2019•Document ID: 10169558

  Service Bulletin/Repair Instructions
  WHEELS; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM; VISIBILITY

  Mfr Comm. #:

  SA-051-19a

  Date Added:

  December 21, 2019

  Manufacturer:

  MAZDA

  Summary

  2020 CX-30 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2020 CX-30 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to support potential dealer and customer concerns. Index: PDI fuse, Auxiliary Key, Apple CarPlay / Android Auto Install Kit, Blind Spot Monitoring System (BSM), Front Wiper Service Caution, i-ACTIVSENSE Switch, Traffic Sign Recognition (TSR), MAZDA CONNECT Power Function, MAZDA CONNECT Center Display View, In-Vehicle Digital Owner's Manual, Navigation System, SIRIUSXM Data Service, Power Door Locks, Transmitter Battery Saving Function, Keyless Entry Using Auxiliary Key, Rear Door Child Safety Locks Operation, Theft-Deterrent System, Link Seat & Climate Control Temperatures, Seat Warmer Inoperative, Electric Parking Brake (EPB), Tire Pressure Monitoring System (TPMS), Condition Based Maintenance, M-MDS (MDARS), Part Replacement

  Associated Products (1)

  2020 Mazda CX-30
  Associated Documents

  • DownloadMC-10169558-0001.pdf↗
• December 13, 2019•Document ID: 10169543

  Service Bulletin/Repair Instructions
  EQUIPMENT; VISIBILITY; TRAILER HITCHES; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  SA-027-19

  Date Added:

  December 20, 2019

  Manufacturer:

  MAZDA

  Summary

  Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: - Mazda Mobile Start (MMS) - Remote Engine Start - Wireless Charging Pad - Mirror - Navigation - Rear Parking Sensors - Rear Seat Entertainment - Smartphone Screen Mirroring - Bumper Trim/Guards - Door Mirror Caps - Fog Lights - Moonroof Wind Deflector - Roof Rack - Side Window Deflectors - Splash Guards - Trailer Hitch - Thule Products - Wheels Locks - Aero Kit - Air Dam - Rear Spoiler - Tunnel Under Bars - Lower Arm Bar - Side Sill Extensions - Arm Rest - Illuminated Door sill Trim Plates - Interior Lighting

  Associated Products (31)

  2020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-3+ 11 more
  Associated Documents

  • DownloadMC-10169543-0001.pdf↗
• December 13, 2019•Document ID: 10169537

  Service Bulletin/Repair Instructions
  EQUIPMENT; ENGINE AND ENGINE COOLING; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  01-022-19-3657

  Date Added:

  December 20, 2019

  Manufacturer:

  MAZDA

  Summary

  There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Bulletin is to inform you about the water pump sealing mechanism and the criteria if replacement is necessary or not.

  Associated Products (85)

  2020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-3+ 65 more
  Associated Documents

  • DownloadMC-10169537-0001.pdf↗
• December 12, 2019•Document ID: 10169507

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  SA-042-19a

  Date Added:

  December 21, 2019

  Manufacturer:

  MAZDA

  Summary

  Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.

  Associated Products (3)

  2020 Mazda CX-302020 Mazda Mazda32019 Mazda Mazda3
  Associated Documents

  • DownloadMC-10169507-0001.pdf↗
• December 6, 2019•Document ID: 10169555

  Service Bulletin/Repair Instructions
  EQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  SA-054-19

  Date Added:

  December 21, 2019

  Manufacturer:

  MAZDA

  Summary

  MAZDA CONNECTED SERVICES - FREQUENTLY ASKED QUESTIONS (FAQ). General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Troubleshooting

  Associated Products (1)

  2020 Mazda CX-30
  Associated Documents

  • DownloadMC-10169555-0001.pdf↗
• December 5, 2019•Document ID: 10169509

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; POWER TRAIN

  Mfr Comm. #:

  SA-053-19

  Date Added:

  December 21, 2019

  Manufacturer:

  MAZDA

  Summary

  GUIDE LINES AND PHOTOS TO DETERMINE IF FLUID/OIL SEEPAGE OR LEAK IS SEVERE ENOUGH TO REQUIRE WARRANTY REPAIR OR TO CLEAN AND MONITOR. Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid or oil leak and use the following examples as a guide to determine if it is severe enough to require a repair, or just to clean the area and monitor it at the next service.

  Associated Products (50)

  2020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-3+ 30 more
  Associated Documents

  • DownloadMC-10169509-0001.pdf↗
• December 3, 2019•Document ID: 10169557

  Service Bulletin/Repair Instructions
  VISIBILITY; ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY; WHEELS

  Mfr Comm. #:

  SA-051-19

  Date Added:

  December 21, 2019

  Manufacturer:

  MAZDA

  Summary

  2020 CX-30 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2020 CX-30 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to support potential dealer and customer concerns. Index: PDI fuse, Auxiliary Key, Apple CarPlay / Android Auto Install Kit, Blind Spot Monitoring System (BSM), Front Wiper Service Caution, i-ACTIVSENSE Switch, Traffic Sign Recognition (TSR), MAZDA CONNECT Power Function, MAZDA CONNECT Center Display View, In-Vehicle Digital Owner's Manual, Navigation System, SIRIUSXM Data Service, Power Door Locks, Transmitter Battery Saving Function, Keyless Entry Using Auxiliary Key, Rear Door Child Safety Locks Operation, Theft-Deterrent System, Link Seat & Climate Control Temperatures, Seat Warmer Inoperative, Electric Parking Brake (EPB), Tire Pressure Monitoring System (TPMS), Condition Based Maintenance, M-MDS (MDARS), Part Replacement

  Associated Products (1)

  2020 Mazda CX-30
  Associated Documents

  • DownloadMC-10169557-0001.pdf↗
• November 21, 2019•Document ID: 10168142

  Service Bulletin/Repair Instructions
  EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; FORWARD COLLISION AVOIDANCE

  Mfr Comm. #:

  SA-050-19

  Date Added:

  November 24, 2019

  Manufacturer:

  MAZDA

  Summary

  FSC dynamic aiming (mid-drive aiming) may not complete if the vehicle is driven on a road as described below:  The road lane markings are covered by snow and are not visible.  There are no road lane markings on the road surface.  The road is winding and the vehicle cannot drive straight (300 m / 984 ft or more turning radius is required). FSC dynamic aiming is completed if the following conditions are met: 1. "Forward Sensing Camera Calibration Mode" message (1) on instrument cluster MID disappears. 2.The i-ACTIVSENSE warning light (2) turns off. 3. Steps 1 and 2 are completed within 20 minutes from start of aiming.

  Associated Products (3)

  2020 Mazda CX-302020 Mazda Mazda32019 Mazda Mazda3
  Associated Documents

  • DownloadMC-10168142-0001.pdf↗
• November 20, 2019•Document ID: 10168139

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; EQUIPMENT

  Mfr Comm. #:

  MT-004-19

  Date Added:

  November 24, 2019

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain about:  Intermittent engine no start  Instrument cluster red security indicator light ON  Engine Start/Start Button Amber indicator light flashing  Battery discharge  Electrical relay buzzing noise  DTC B13D3:94 (Communication error with remote transmitter) stored.This may be caused by:  A key in a purse near a cell phone. The cell phone radio waves may interrupt the immobilizer system.  An aftermarket cell phone charger. The charger may produce electrical noise that interrupts the immobilizer system.  An aftermarket GPS tracker. Some aftermarket devices that are wired to the vehicles’s wiring harness may create unusual electrical symptoms.

  Associated Products (38)

  2020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-3+ 18 more
  Associated Documents

  • DownloadMC-10168139-0001.pdf↗
• November 7, 2019•Document ID: 10168074

  Service Bulletin/Repair Instructions
  EQUIPMENT; FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR; ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  SA-019-19

  Date Added:

  November 21, 2019

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may experience M-MDS (MDARS) showing the front radar dynamic aiming is incomplete, although the procedure is completed. This is caused by faulty front radar software logic and a mass production change is planned. If the screen below is displayed after the front radar dynamic aiming is performed, check the vehicle using the following inspection procedure.

  Associated Products (3)

  2020 Mazda CX-302020 Mazda Mazda32019 Mazda Mazda3
  Associated Documents

  • DownloadMC-10168074-0001.pdf↗