Mazda CX-30 Service Bulletins
845 manufacturer communications on file.
- July 22, 2020•Document ID: 10177849Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- 09-024-20-3702
- Date Added:
- August 4, 2020
- Manufacturer:
- MAZDA
SummarySome customers may complain that the rear console lid does not slide smoothly. This may be caused by improperly positioned felt pads attached to the rear console lid lock, which may have moved out of position after repetitive use. The exposed adhesive residue may stick to the rail and disrupt smooth sliding operation. To eliminate this concern, the felt pad positions have been changed.
Associated Products (1)Associated Documents - July 20, 2020•Document ID: 10177934Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ENGINE
- Mfr Comm. #:
- SA-054-20b
- Date Added:
- August 5, 2020
- Manufacturer:
- MAZDA
SummarySome customers may experience an engine no start due to low battery voltage on 2019-2020 Mazda3 and 2020 CX-30. Inform the customer that Mazda is actively investigating this issue and apologizes for any inconvenience. Mazda would like to request both dealer and customer support to expedite a repair. Customers having this concern should be instructed to contact Mazda Roadside Assistance and have their vehicle inspected by a local dealer.
Associated Products (3)Associated Documents - July 20, 2020•Document ID: 10177927Service Bulletin/Repair InstructionsENGINE; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-029-20f
- Date Added:
- August 5, 2020
- Manufacturer:
- MAZDA
SummarySome customers may experience a "IN-VEHICLE NETWORK MALFUNCTION" warning message in the instrument cluster with one or more of the following DTC's stored:
Associated Products (3)Associated Documents - July 20, 2020•Document ID: 10177847Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 09-006-20-3673a
- Date Added:
- August 4, 2020
- Manufacturer:
- MAZDA
SummaryWhen encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
Associated Products (163)2020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda22019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda22018 Mazda Mazda32018 Mazda Mazda5+ 143 moreAssociated Documents - July 16, 2020•Document ID: 10177924Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- SA-027-20c
- Date Added:
- August 5, 2020
- Manufacturer:
- MAZDA
SummaryCustomers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
Associated Products (3)Associated Documents - July 16, 2020•Document ID: 10177846Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- 07-003-20-3712
- Date Added:
- August 4, 2020
- Manufacturer:
- MAZDA
SummarySome customers may hear a repeating click sound when using the HVAC system. The click sound may be caused by the air mix doors moving back and forth. This concern has been eliminated by a dash-electrical supply unit control software modification.
Associated Products (3)Associated Documents - July 16, 2020•Document ID: 10177840Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION; ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 01-004-20-3684b
- Date Added:
- August 4, 2020
- Manufacturer:
- MAZDA
SummarySome customers may experience the master warning light turning on and a lack of power with DTC P2BF6:00 (Exhaust shutter valve position sensor circuit low input (1DC)) stored in memory. This is caused by improper logic written in the PCM for the exhaust shutter valve position sensor.
Associated Products (3)Associated Documents - July 15, 2020•Document ID: 10177970Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- MSP57
- Date Added:
- August 5, 2020
- Manufacturer:
- MAZDA
SummaryMSP57 - 2020 CX-30 WIRELESS CHARGING PAD LED STAYS ON: Concern Outline: The Wireless Charging Pad power indicator LED light does not shut off when the vehicle ignition is cycled off and the accessory remains functional in all conditions which may drain power from the battery due to an incorrect installation procedure. Only vehicles with the accessory installed at Port Salamanca are affected. Action Required: The Wireless Charging Pad function will be inspected for proper operation. If found to remain functional with the vehicle turned off, the Wireless Charging Pad must be replaced and installed correctly with the current kit available by placing an order in eMDCS. There are 286 vehicles in dealer inventory that must be repaired prior to delivery. Vehicles in Dealer Inventory will be posted to MGSS and updated weekly. Vehicles delivered with this MSP57 not repaired are subject to a debit of the New Car Ready claim.
Associated Products (1)Associated Documents - July 15, 2020•Document ID: 10177853Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- MT-001-20
- Date Added:
- August 4, 2020
- Manufacturer:
- MAZDA
SummaryIf you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aftermarket devices have been installed. Below are a couple of examples of unusual electrical concerns caused by aftermarket devices.
Associated Products (96)2020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-3+ 76 moreAssociated Documents - July 10, 2020•Document ID: 10177943Service Bulletin/Repair InstructionsSTRUCTURE:BODY:DOOR
- Mfr Comm. #:
- SA-056-20
- Date Added:
- August 5, 2020
- Manufacturer:
- MAZDA
SummarySome customers or technicians (during PDI) may have concerns with the front doors sticking (especially on hot days) and/or poor appearance, fitment, alignment or gaps with the front and rear door sash molding. These concerns may be related to the door sash molding interference between the front and rear doors.
Associated Products (6)Associated Documents - July 8, 2020•Document ID: 10177841Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; EQUIPMENT
- Mfr Comm. #:
- 01-009-20-3710
- Date Added:
- August 4, 2020
- Manufacturer:
- MAZDA
SummarySome customers may complain about a very low frequency noise and/or vibration felt at the steering wheel, the floor and/or the seats when driving at 1500-1650 rpm in any gear position. This may be caused by normal vehicle behavior while the cylinder deactivation is active (two cylinders drive). The state of the cylinder deactivation can be monitored in the center display to help verify if this is the issue. WARNING: DO NOT keep your eyes focused solely on the display while test driving. For your safety, keep your eyes on the road ahead. To correct this concern, the radiator mount brackets and the control software of the PCM have been modified to reduce the resonance of the radiator. NOTE: The combination of the modified radiator mount brackets and older PCM calibration may result in worse vibration.
Associated Products (3)Associated Documents - July 6, 2020•Document ID: 10177920Service Bulletin/Repair InstructionsEQUIPMENT:MECHANICAL
- Mfr Comm. #:
- SA-004-20b
- Date Added:
- August 5, 2020
- Manufacturer:
- MAZDA
SummaryIn order to ensure key code security, MNAO has restricted key code access for the new auxiliary key. This Service Alert provides information on how to obtain the 10-digit key code needed for cutting a new auxiliary key blank if all auxiliary keys are lost.
Associated Products (7)Associated Documents - July 6, 2020•Document ID: 10177848Service Bulletin/Repair InstructionsSTRUCTURE; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT
- Mfr Comm. #:
- 09-023-20-3723
- Date Added:
- August 4, 2020
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit a deformed fuel-filler lid panel (1) attached to the fuel-filler lid box, resulting in a poor appearance. This concern is caused by the lid box not having enough water drainage capability which leads to the accumulation of water inside it. The water then freezes in cold weather and expands or the inner side of the lid panel absorbs the water and swells from long exposure, deforming the lid panel. To eliminate this concern, the shape of the fuel-filler lid box has been modified to have better drainage capability.
Associated Products (3)Associated Documents - June 29, 2020•Document ID: 10177009Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-029-20e
- Date Added:
- July 3, 2020
- Manufacturer:
- MAZDA
SummarySome customers may experience a "IN-VEHICLE NETWORK MALFUNCTION" warning message in the instrument cluster with one or more of the following DTC's stored:ï· B119F:01 TCU - Tel antenna No. 1 malfunction ï· B119F:13 (TCU - TEL antenna No.1 circuit malfunction) ï· B119F:2B (CMU - GPS antenna signal circuit malfunction) ï· B1252:87 TCU - Communication error with connectivity master unit (CMU) ï· U0156:00 VCM - communication error with connectivity master unit (CMU) ï· U0156:00 BCM - Communication error with connectivity master unit (CMU) ï· U0198:00 BCM - Communication error with emergency call unit ï· U212D:00 BCM - Communication error with light control module (RH) ï· U3000:00 TCU - Telematics communication unit internal malfunction ï· Low Voltage Battery DTCs
Associated Products (3)Associated Documents - June 29, 2020•Document ID: 10177004Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- SA-010-20d
- Date Added:
- July 3, 2020
- Manufacturer:
- MAZDA
SummaryWhen the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to initialize the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated.CAUTION:If TCU initialization is not performed, connected vehicle functions will not operate. This will have a negative impact on the customer because they will need to return to the dealer for repairs.
Associated Products (3)Associated Documents - June 26, 2020•Document ID: 10177014Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SA-054-20a
- Date Added:
- July 3, 2020
- Manufacturer:
- MAZDA
SummarySome customers may experience an engine no start due to low battery voltage on 2019-2020 Mazda3 and 2020 CX30. Inform the customer that Mazda is actively investigating this issue and apologizes for any inconvenience. Mazda would like to request both dealer and customer support to expedite a repair. Customers having this concern should be instructed to contact Mazda Roadside Assistance and have their vehicle inspected by a local dealer.
Associated Products (3)Associated Documents - June 25, 2020•Document ID: 10176980Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Mfr Comm. #:
- 09-021-20-3714
- Date Added:
- July 2, 2020
- Manufacturer:
- MAZDA
SummarySome customers may experience the master warning light and/or the "In-Vehicle Network Malfunction" warning message in the instrument cluster on with DTC B119F:01, B119F:13 and/or B119F:2B stored when the vehicle position cannot be displayed correctly. (TCU - Tel antenna No. 1 malfunction) (TCU - TEL antenna No.1 circuit malfunction) (CMU - GPS antenna signal circuit malfunction). This concern may be caused by incoming noise disturbing the reception of GPS signals, resulting in the wrong vehicle location and the DTC stored. To eliminate this concern, the GPS antenna has been modified.
Associated Products (3)Associated Documents - June 23, 2020•Document ID: 10177011Service Bulletin/Repair InstructionsFORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA; LANE DEPARTURE: SENSING SYSTEM: CAMERA; VISIBILITY
- Mfr Comm. #:
- SA-046-20a
- Date Added:
- July 3, 2020
- Manufacturer:
- MAZDA
SummaryFSC dynamic aiming (mid-drive aiming) may not complete if the vehicle is driven on a road as described below: The road lane markings are covered by snow and are not visible. There are no road lane markings on the road surface. The road is winding and the vehicle cannot drive straight (300 m / 984 ft or more turning radius is required).
Associated Products (3)Associated Documents - June 23, 2020•Document ID: 10177008Service Bulletin/Repair InstructionsELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- SA-029-20d
- Date Added:
- July 3, 2020
- Manufacturer:
- MAZDA
SummarySome customers may experience a "IN-VEHICLE NETWORK MALFUNCTION" warning message in the instrument cluster with one or more of the following DTC's stored:ï· B119F:01 TCU - Tel antenna No. 1 malfunction ï· B119F:13 (TCU - TEL antenna No.1 circuit malfunction) ï· B119F:2B (CMU - GPS antenna signal circuit malfunction) ï· B1252:87 TCU - Communication error with connectivity master unit (CMU) ï· U0156:00 VCM - communication error with connectivity master unit (CMU) ï· U0156:00 BCM - Communication error with connectivity master unit (CMU) ï· U0198:00 BCM - Communication error with emergency call unit ï· U212D:00 BCM - Communication error with light control module (RH) ï· U3000:00 TCU - Telematics communication unit internal malfunction ï· Low Voltage Battery DTCs
Associated Products (3)Associated Documents - June 23, 2020•Document ID: 10177006Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- SA-027-20b
- Date Added:
- July 3, 2020
- Manufacturer:
- MAZDA
SummaryMAZDA CONNECT Software Version 11002 NOTE: âÂÂ2019 Mazda3 owners may notice an icon in their infotainmentâÂÂs display that indicates Mazda Connected Services. This new feature is a global technology and designed with the latest version of Mazda ConnectTM. At this time, the service is not active for 2019 Mazda3 vehicles in the U.S. Any updates to the service will be announced at the appropriate time.âÂÂCustomers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
Associated Products (3)Associated Documents