Lincoln MKZ Complaints

1,851 consumer complaints on file.

#11131867September 27, 2018
AIR BAGS, UNKNOWN OR OTHER
CAR UNINTENTIONALLY ACCELERATED AND CRASHED BRAKES FAILED WHILE ATTEMPTING TO TURN IN A DRIVEWAY.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11131518September 25, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MARLER FORD AT (318) 641-1463 (LOCATED AT 22077 US-167, DRY PRONG, LA 71423) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131571September 25, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE VEHICLE WAS TAKEN TO BEACH FORD (2717 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452, (757) 486-2717) FOR A REPLACEMENT APPOINTMENT; HOWEVER, WHEN THE CONTACT ARRIVED, SHE WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT WAS PROMISED THAT THEY WOULD RESERVE A REPLACEMENT PART FOR HER, BUT WITH NO TIMEFRAME. THE FIRST TIME THE MANUFACTURER RESERVED A REPLACEMENT PART FOR THE CONTACT AND SENT HER A CONFIRMATION EMAIL. AFTERWARDS, THE CONTACT MADE THE INITIAL APPOINTMENT WITH THE DEALER. THE SECOND TIME THE MANUFACTURER APOLOGIZED REPEATEDLY, BUT OFFERED NO FURTHER ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131580September 25, 2018
AIR BAGS
JANUARY 2017 RECALL ON AIRBAGS, STILL LISTING "NO RESOLUTION" IN SEPTEMBER 2018, ALMOST 2 YEARS LATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130828September 23, 2018
SERVICE BRAKES
CAR WAS MOVING HIT BUMP IN ROAD AND BRAKE PEDAL WENT TO FLOOR.THINKING PROBLEM WAS BRAKE PADS AND CALIPERS HAD FRONT AND READ PADS AND CALIPERS INSTALLED STILL LOW BRAKE PEDAL.WENT TO LINCOLN DEALER HAD BRAKE FLUSH PREFORMED BY LINCOLN DEALER,REPORT CAME BACK IT WAS MY HYDRAULIC CONTROL MODULE COSTING $1,306 PLUS TAX LABOR IS SEPARATE COST. HAD CAR APPRAISED AT LINCOLN DEALER I BROUGHT CAR FROM APPRASIL CAME BACK $ 3,300 DOLLARS. PART IS HALF CURRENT VALUE OF CAR.STILL PAYING FOR CAR . CAR WAS PRICED AT APPROXIMATELY $7800.IN THE FIRST YEAR ALMOST STARTING SECOND YEAR OF 4 YEAR LOAN.FEELING VERY HELPLESS ALSO DEALER WHO PREFORMED BRAKE FLUSH AND DIAGNOSIS SAYS CAR IS UNSAFE TO DRIVE HAVE THE RESULTS FROM DEALER IN WRITING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130538September 21, 2018
WHEELS
AT MY 55000 MILE SERVICE I WAS INFORMED THAT ALL MY WHEEL LUG NUTS NEEDED TO BE CHANGED BECAUSE OF SWELLING. PER THE MECHANIC, THIS IS A KNOW PROBLEM WITH THIS LUG NUTS ON THIS MODEL OF LINCOLN. I JUST HAD THEM REPLACED WITH THE TOTAL COST OF REPAIR INCLUDING THREE DAMAGED LUG STUDS FOR APPROX $440. THE REPLACEMENT LUG NUTS WERE THE SAME AS THE ORIGINAL ONES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130388September 20, 2018
ENGINE, AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. ALSO, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE LOCAL DEALER (PREMIER FORD LINCOLN, 5001 GLENWOOD RD, BROOKLYN, NY 11234, 888-381-4515) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 140,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130302September 20, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HEMPSTEAD FORD LINCOLN (301 N FRANKLIN ST, HEMPSTEAD, NY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE DEALER WOULD NOT TAKE THE CONTACT'S PERSONAL INFORMATION TO CALL HIM WHEN THE PARTS ARRIVED BECAUSE THE VEHICLE WAS NOT PURCHASED AT THEIR LOCATION. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130214September 18, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. WHILE THE VEHICLE WAS STATIONARY, THE AIR BAG INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. COOPER MOTORS, INC (985 YORK STREET, HANOVER, PENNSYLVANIA 17331, (717) 632-4225) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED THE CONTACT WITH CASE NUMBER: 14515639 IN APRIL OF 2018. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. PARTS DISTRIBUTION DISCONNECT. **TR *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129392September 13, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2014 LINCOLN MKZ. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO OPERATE CORRECTLY. THE CONTACT MENTIONED THAT THE BRAKE PEDAL NEEDED TO BE PUMPED IN ORDER TO GET THE VEHICLE TO COME TO A COMPLETE STOP. THE CONTACT NOTICED BRAKE FLUID LEAKING UNDER THE VEHICLE ON THE DRIVER'S SIDE. THE VEHICLE WAS TOWED TO FOX FORD LINCOLN (2501 N ELSTON AVE, CHICAGO, IL 60647, (773) 687-7800) WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SIDE BRAKE LINE WAS RUPTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128868September 12, 2018
AIR BAGS
"TAKATA RECALL" MY STEP FATHER IS 82 YEARS OLD AND OFTEN HAS SOMEONE WITH HIM IN THE CAR OR HAS SOMEONE DRIVE HIS CAR. THIS RECALL IS QUITE OLD AND WE ARE NOT BEING GIVEN ANY INFORMATION ON WHEN THIS AIR BAG WILL BE REPLACED. SINCE SOMEONES LIFE IS AT RISK I FAIL TO UNDERSTAND HOW THIS CAN CONTINUE TO BE DELAYED. (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128444September 10, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTIFICATION FROM THE NEW YORK DMV/MVA REGARDING NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED RC LACY FORD LINCOLN SUBARU (25 MAPLE AVE, CATSKILL, NY 12414, (518) 943-4300) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128042September 7, 2018
AIR BAGS
TAKATA RECALL - I'M STARTING MY 4TH MONTH IN A RENTAL CAR SINCE MY MKZ WAS DEEMED UNSAFE FOR FRONT PASSENGERS. ARE THERE ANY UPDATES ON WHEN THE PARTS WILL BE AVAILABLE? THOUGH THE RENTAL IS NICE ENOUGH, I WANT TO DRIVE MY CAR AND NOT STORE IT IN MY GARAGE. I LOVE MY MKZ!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124490September 5, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT CALLED JIM BASS FORD AT (325) 949-4621 (LOCATED AT 4032 W HOUSTON HARTE EXPY, SAN ANGELO, TX 76901) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124505September 5, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION FROM THE NEW YORK MVA/DMV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO CITY WORLD FORD (3305 BOSTON RD, BRONX, NY 10469, (718) 881-7900), BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123183August 29, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (ALLAN VIGIL FORD/LINCOLN, 6700 MOUNT ZION, MORROW, GA 30260) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123303August 29, 2018
AIR BAGS
WE ARE CONTINUALLY RECEIVING LETTERS ABOUT NOT HAVING THE RECALL TAKEN CARE OF. HOWEVER, WE HAVE BEEN TOLD THAT THERE IS NO LOANER AVAILABLE OR ARE UNDER A LONG LIST OF OTHER OWNERS WAITING, OR THE PARTS WILL TAKE A FEW DAYS. I TRIED CALLING THE NHTSA HOTLINE AND BOTH TIMES THE CALL WAS DISCONNECTED AFTER PICKUP. THIS IS ALL VERY FRUSTRATING AND SCARY TO HAVE TO DRIVE A CAR WITH A POTENTIAL FATAL DEFECT EVERYDAY AND AT LONG DISTANCES. THERE SHOULD BE AN ALTERNATIVE THROUGH RENTAL CAR BUSINESSES OR INDIVIDUAL INSURANCE TO ENSURE THE SAFETY OF THE DRIVERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123099August 28, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. WHILE THE CONTACT'S SON WAS DRIVING AT UNKNOWN SPEEDS, A LINCOLN TOWN CAR CRASHED INTO THE PASSENGER SIDE QUARTER PANEL OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT'S SON STRUCK THE STEERING WHEEL AND SUSTAINED INJURIES TO THE CHEST, HEAD, AND BRUISES. MEDICAL ATTENTION WAS RECEIVED AT THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. IT WAS UNDETERMINED IF THE VEHICLE WAS DESTROYED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 113,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11122409August 26, 2018
AIR BAGS
TAKATA RECALL: FORTUNATELY, MY AUTO HAS NOT YET BEEN IN A SITUATION THAT WOULD CAUSE THE FRONT AIRBAGS TO DEPLOY, HOWEVER, LACK OF ACTION ON THIS AIRBAG RECALL IS CAUSING ME ECONOMIC HARDSHIP. I DESIRE TO OBTAIN A NEW VEHICLE, BUT AM UNABLE TO TRADE IN THE 2010 LINCOLN AS THE DEALER SAID THEY CANNOT SELL A VEHICLE UNDER AN ACTIVE RECALL, AND NO PARTS ARE AVAILABLE TO RECTIFY THE SITUATION. I'VE REQUESTED AN UPDATE FROM THE FORD DEALER IN HUTCHINSON, MN MULTIPLE TIMES, AND HAVE VERY RUDELY BEEN TOLD THERE ARE NO REPLACEMENT PARTS AND TO STOP ASKING. SO, I CAN'T SAFELY DRIVE MY CAR, SELL MY CAR, OR REPAIR IT! THE TRADE IN VALUE HAS DRAMATICALLY DECREASED IN THE YEAR I'VE BEEN TRYING TO GET RID OF THE VEHICLE. THIS TAKES CORPORATE IRRESPONSIBILITY TO A WHOLE NEW LEVEL. WHAT IS TAKING SO LONG, AND WHY IS FORD AND ITS DEALERSHIPS BEING ALLOWED TO BE SO RUDE AND IRRESPONSIBLE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122271August 25, 2018
AIR BAGS
TAKATA RECALL PARTS STILL NOT AVAILABLE, AND NO COMMUNICATION FROM FORD REGARDING THE STATUS OF RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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