Lincoln MKZ Complaints

1,851 consumer complaints on file.

#11143385October 27, 2018
AIR BAGS
NO RECALLS NOTICED ON THIS AUTO. NO AIRBAG ISSUES AS YET AM I ELIGIBLE TO JOIN THE CLASS ACTION SETTLEMENT. IS THERE A FORM I MUST FILL OUT? 2016 LINCOLN MKZ VIN # [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143396October 27, 2018
AIR BAGS
TAKATA AIRBAGS NOT REPLACED AS OF TODAY (10/27/2018)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142796October 26, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS), WHICH INDICATED THAT THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142872October 26, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ HYBRID. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN 2015. THE DEALER (POMPANO FORD, INC., 2741 N FEDERAL HWY, POMPANO BEACH, FL 33064) STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142647October 25, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GWINNETT PLACE LINCOLN (3230 SATELLITE BOULEVARD, DULUTH, GA 30096, 678-823-7999) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 13580567 N4L1Z. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142660October 25, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) AND STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART WITHIN A REASONABLE TIME FRAME. THE DEALER (MALOUF FORD OF NORTH BRUNSWICK, 732-951-0400, LOCATED AT 2210 US HWY 1 N BRUNSWICK, NJ 08920) STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142701October 25, 2018
AIR BAGS
TAKATA RECALL : IT HAS BEEN WELL OVER A YEAR SINCE THE INITIAL NOTIFICATION AND STILL NO END IN SIGHT FOR THE REPLACEMENT. MY CAR HAS NO VALUE, CONTINUES TO AGE AND I CANNOT SELL/TRADE IT IN FOR SOMETHING ELSE DUE TO THE AIRBAG RECALL. WHAT AM I TO DO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142196October 23, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (SCHUMACHER LINCOLN OF DELRAY, 2102 S FEDERAL HWY, DELRAY BEACH, FL 33483, (561)-454-1800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 12/20/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141224October 18, 2018
AIR BAGS, VEHICLE SPEED CONTROL
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. WHILE DRIVING ON A ROCKY DRIVEWAY, THE VEHICLE SKIDDED TO THE LEFT AND ACCELERATED AT A HIGH RATE OF SPEED. THE VEHICLE CRASHED INTO A DITCH. THE DRIVER SUSTAINED A HEAD INJURY. THE FRONT PASSENGER SUSTAINED BACK AND SPINAL PAIN. A FOUR YEAR OLD CHILD OCCUPANT, WHO WAS WEARING A SEAT BELT, EXPERIENCED WHIPLASH. ALL OCCUPANTS RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW YARD. NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS), BUT THE CONTACT WAS NOT NOTIFIED OF THE RECALL CAMPAIGN. THE MANUFACTURER WAS NOTIFIED OF THE CRASH. THE APPROXIMATE FAILURE MILEAGE WAS 198,000. *TT UPDATED 12/12/18*JB
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11141231October 18, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RICHMOND FORD LINCOLN (4600 WEST BROAD STREET, RICHMOND, VA 23230, (804) 358-5521) WAS MADE AWARE OF THE RECALL IN JULY OF 2018 AND WAS INFORMED THAT THE PARTS WERE SCHEDULED TO BECOME AVAILABLE IN AUGUST OF 2018. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED THE CONTACT WITH CASE NUMBER: CAS-15930981. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141316October 18, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GERMAIN LINCOLN (133303 TAMIAMI TRAIL NORTH, NAPLES, FLORIDA, (888) 649-3826) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED NO PARTS AVAILABLE. UPDATED 12/13/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139592October 11, 2018
AIR BAGS
I WAS NOTIFIED OF THIS RECALL FOR AIRBAGS AND TOLD TO GET A RENTAL CAR AS MY CAR IS NOT SAFE. MY CAR HAS BEEN SITTING SINCE 6/04/18 (130 DAYS) I AM STUCK DRIVING A FORD FUSION WITH LITTLE TO NO OPTION WHILE I MAKE A PAYMENT ON A CAR THAT I DO NOT GET TO ENJOY. MY CAR IS IN MY DRIVEWAY AND IN THE WAY IT IS SITTING AND NOW WON'T START. I HAVE ASKED THE DEALERSHIP FOR ANY UPDATES AND THEY DO NOT RESPOND, I SENT EMAILS AND THEY ARE IGNORED. WINTER IS COMING AND I WANT MY HEATED SEATS AND AWD. ENOUGH IS ENOUGH,.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11138866October 7, 2018
AIR BAGS
TAKATA RECALL- IT HAS BEEN ALMOST 2-1/2 YEARS SINCE I RECEIVED THE RECALL NOTICE..I CONTINUE TO DRIVE MY CAR AS IT IS MY ONLY MEANS OF TRANSPORTATION...WHEN WILL LINCOLN BE FORCED TO MAKE REPAIRS? I AM VERY CONCERNED ABOUT THE SAFETY OF MY VEHICLE...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11138803October 6, 2018
UNKNOWN OR OTHER
EARLY THIS SUMMER THE FRONT PASSENGER DOOR OPEN/LOCK MECHANISM BROKE. THE DOOR CAN NOT BE LOCKED. IT CAN BE OPENED FROM INSIDE BUT WITH MORE FORCE THAN USUAL. A FEW MONTHS LATER THE VERY SAME PROBLEM OCCURRED WTH THE DRIVER SIDE, FRONT, MECHANISM. THIS SEEMS TO BE A DESIGN FLAW AND NOT A COINCIDENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133245October 4, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE RECALL NOTICE INDICATED THAT THE PART WAS UNAVAILABLE AND A LOANER VEHICLE WAS AN OPTION; HOWEVER, THE DEALER (SCHUMACHER LINCOLN OF DELRAY, 561-454-1800, LOCATED AT 2102 SOUTH FEDERAL HIGHWAY, SUITE B, DELRAY BEACH, FL 33483) STATED THAT A LOANER VEHICLE WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133105October 3, 2018
AIR BAGS
TAKATA RECALL - RECEIVED INITIAL RECALL NOTICE JUNE 2016. (SAFETY RECALL NOTICE 16S26/NHTSA RECALL 16V-384) CALLED DEALER AND WAS TOLD WHEN PART IS AVAILABLE WE WOULD BE NOTIFIED. RECEIVED SECOND NOTICE DECEMBER 2017. CALLED DEALER AND WAS AGAIN TOLD WHEN PART IS AVAILABLE WE WOULD BE NOTIFIED. MAY 2018 RECEIVED THIRD NOTICE WHICH INCLUDED INFORMATION ABOUT CAR RENTAL OPPORTUNITY. WE RESEARCHED OFFER AND DECIDED TO BEGIN PROCESS. FOURTH NOTICE RECEIVED JULY 2018. DEALER MADE APPOINTMENT FOR A RENTAL CAR AND WE BEGAN RENTAL ON AUGUST 7, 2018. OUR LINCOLN IS STORED IN OUR GARAGE SINCE AUGUST 7. MILEAGE AT TIME OF STORAGE 104,480. WE ARE NOW DRIVING OUR FOURTH RENTAL CAR (FIRST THREE WERE NOT ACCEPTABLE) AND HEADING TO OUR SECOND INSPECTION BY THE RENTAL COMPANY OCTOBER 6, 2018. WE CALL THE DEALER ONCE EACH WEEK TO ASCERTAIN WHEN THE PART IS EXPECTED AND ARE TOLD THAT THE PART IS UNIQUE TO OUR CAR AND WE MUST WAIT UNTIL THE MANUFACTURER GETS TO OUR MAKE AND MODEL. FIFTH RECALL NOTICE RECEIVED SEPTEMBER 2018. DEALER: HANSEL FORD LINCOLN, 3075 CORBY AVENUE, SANTA ROSA CA 95407 707.543.7460 CAR RENTAL: ENTERPRISE, 2979 CORBY AVENUE, SANTA ROSA CA 95407 707.579.5664
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133202October 3, 2018
SERVICE BRAKES
BRAKES SPONTANEOUSLY WENT SOFT, DURING TRAVEL (30 MPH?). CHANGED MASTER CYLINDER WHICH SEEMED TO RESOLVE ISSUE. COUPLE OF WEEKS LATER, HAPPENED AGAIN UWHILE IN MOTION. MASTER CYLINDER CHANGED 2ND TIME UNDER WARRANTY. HAPPENED THIRD TIME WITHIN WEEKS TRAVELING ABOUT 50 MPH. THE THIRD TIME, IT HAPPENED UPON APPLICATION OF BRAKES (NOT AGGRESSIVE) WHICH CAUSED ABS ACTIVATION. PULSE WAS FELT IN BRAKE PEDAL AND IMMEDIATELY BRAKES PEDAL WENT SOFT (ALMOST TO FLOOR). PUMPING BRAKE PEDAL FIRMED THE BRAKES. COUPLE OF DAYS LATER, TESTED ABS ON GRAVEL ROAD BY AGGRESSIVE BRAKING, ABS ACTIVATION AND BRAKES WENT SOFT IMMEDIATELY DURING THE ACTION. PUMPING UP BRAKES RESULTED IN FIRMING, AT TOP OF BRAKE PEDAL TRAVEL WITHOUT SLOWING VEHICLE THEN INTO SOFT TRAVEL THROUGH 3/4 TRAVEL UNTIL FIRMED AGAIN AT BOTTOM OF TRAVEL. CONCERN IS THAT IN THE EVENT OF EMERGENCY BRAKING WHICH ACTIVATES ABS, TYPICAL BRAKING CHANGES TO 'SOFT PEDAL' (BELIEF OF FAILED BRAKES) AND POTENTIAL FOR PANIC AND RESULTING COLLISION. DEALER TESTED SYSTEM TODAY (10/03/2018) AND COULD NOT DIAGNOSE ANY PROBLEM. NO DASH LIGHT WAS EVER ACTIVATED IN ANY OF THE EVENTS DESCRIBED. NO BRAKE FLUID LEAK DETECTED, NO LOSS OF BRAKE FLUID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132828October 2, 2018
AIR BAGS
TAKATA RECALL... I HAVE BEEN TRYING TO GET MY AIR BAGS FIXED AND THEY KEEP SAYING THEY DON'T HAVE THE PARTS SO I'M DRIVING MY CAR BECAUSE THEY HAVEN'T FIXED IT YET NOR HAVE ME A RENTAL FOR THE TIME BEING. I CALLED OVER 4 MONTHS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131209October 2, 2018
AIR BAGS
2008 LINCOLN MKX. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131294September 28, 2018
AIR BAGS
2012 LINCOLN MKZ. CONSUMER WRITES IN REGARDS TO VEHICLE WITHOUT AIRBAGS AND AIRBAG REPLACEMENT. *AS THE CONSUEMR STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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