Lincoln MKZ Complaints

1,851 consumer complaints on file.

#11445422December 29, 2021
ELECTRICAL SYSTEM
An electrical overload occurs below the passengers seat, burning out the electrical connector, requiring a costly repair and can be a fire hazard. This is the second time this vehicle had this electrical problem and has required repair. The dealer has confirmed this problem, but has no solution, only to replace the same parts. There is not notification this issue is occurring, the only evidence of the problem is the heated/cooled seats stop working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444584December 21, 2021
ENGINE
Wrench light came on a few times when I checked it the codes were p2135 and p0122 and p1576 car didnt accelerate It happen again one time and then it was letting me accelerate but it was very limited
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444492December 20, 2021
AIR BAGS
Takata recall. The contact owns a 2012 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443082December 8, 2021
STEERING
Owner of 2016 MKZ Hybrid 65870 miles Loss of electronic power steering and Advance Trac Soon after replacement of Bolt under recall 19R02 I heard friction/grinding when turning steering wheel. Oct 1, 2021 I contacted Parks Lincoln of Tampa for a diagnostic and they told me the steering rack assembly would need to be replaced. On November 6,2021 I lost physical steering ability. I had my car towed to dealership, needed to replace the steering gear box assembly, 2 tie rods, and an alignment for $4156. I researched the NHTSA website and noted in July 2015 that 393,623 were impacted by recall 15V340, Ford No 15S18. No recalls have existed for same issue for MKZ vehicles built after 2012. This is a safety recall issue for driver and all vehicles in its path.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442007November 29, 2021
UNKNOWN OR OTHER
While traveling at approximately 22 mph I entered a roundabout when the steering wheel pulled out of my hand and the car was no longer turning, but going straight towards another car that was waiting to enter the roundabout. The car no longer had power steering but I was able to steer past the waiting vehicle and into a curb where I stopped the vehicle off the road. There was no warning prior to the incident, with the traction control warning light coming on at the same time the power steering stopped working. The vehicle has been diagnosed by a reputable independent shop with a faulty steering gear at a cost of approximately $2,200 to repair. This is the same problem that has been addressed by recall 15S18 for the 2012 Lincoln MKZ Hybrid, but Ford/Lincoln has refused responsibility for this repair based on date of manufacture of this specific VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441895November 28, 2021
SERVICE BRAKES
During a braking event that caused my ABS to activate, my brake pedal traveled almost all the way to the floor. I was able to stop the car without accident but feel unsafe driving it. After much research I located Ford safety recall 19S54 which describes my issue exactly, unfortunately Ford has decided to only issue the recall for model years 2006 to 2010.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440916November 18, 2021
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
The contact owns a 2008 Lincoln MKZ. The contact stated that while driving at various speeds, the brake pedal would only respond when depressed all the way to the floorboard. The ABS warning light was illuminated. The vehicle was taken to an independent mechanic who diagnosed that the vehicle speed sensor needed to be replaced. The contact stated that the speed sensor was replaced; however, the failure persisted. The contact received a recall notification for NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic), and the vehicle was taken to the dealer who informed the contact that the vehicle had passed the hydraulic control unit test. The dealer replaced the brake fluid; however, the failure reoccurred while driving. The vehicle was taken back to the dealer who diagnosed that the hydraulic control unit had failed and needed to be replaced. The dealer submitted a report to the manufacturer for assistance with the repair of the vehicle; however, the manufacturer informed the dealer that they would not assist as the request was beyond a reasonable amount of time for the subsequent failure. The vehicle was not repaired. The approximate failure mileage was 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440648November 16, 2021
ELECTRICAL SYSTEM
Navigation fails to locate correct GPS location rendering all navigation functions useless. APIM module replaced once under warranty, now 1 year later the issue has returned.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437693October 21, 2021
UNKNOWN OR OTHER
Vehicle has turned of twice while driving. Had to coast to the side of the road. Very dangerous situation. No warning lights illuminated. Vehicle has an appt on Nov 1, 2021 for further inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437067October 17, 2021
WHEELS
The Lincoln Mercury factory chrome plated rims leak air all the time making the tires low on air or flat very often! This is a very dangerous safety hazard that can cause loss of control and having an accident resulting in serious bodily injury or death! There are many numerous other Lincoln car owners that report the same symptoms and problems. The manufacturer never plated the rims properly with nickle prior to chrome plating, thus the chrome coating constantly peels off and corrodes; thus air leaks past the tire bead and the rim surface. This sounds like a giant class action lawsuit!! I am are both very upset and scared to drive under these horrific conditions, but I have no choice as news factory rims are very expensive and I cannot afford them since I am disabled and on a fixed income.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436641October 13, 2021
STEERING
The contact owns a 2012 Lincoln MKZ. The contact stated that upon starting the vehicle, the power steering assist fault message intermittently appeared on the instrument panel. The contact restarted the vehicle and the vehicle resume normal operation. Recently, the contact stated that the traction control and the power steering warning lights would illuminate at start-up and remained illuminated despite the engine restart. The contact also mentioned that excessive force was needed to steer the vehicle while driving at various speeds. The contact had taken the vehicle to the dealer and he was informed that the vehicle was out of warranty and the VIN was not included in NHTSA Campaign Number: 15V340000 (Steering). The manufacturer was also notified of the failure and referred the contact to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436683October 13, 2021
STEERING
Intermittent power steering failures at low speeds - appears to be random. No warning lights or indicators of problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436307October 11, 2021
STEERING
The steering wheel locked up while I was driving. A message on the screen said power steering assist fault. I could not turn left or right and the brake was very difficult to press
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435578October 5, 2021
ENGINE
I took car in to get oil change found coolant leaking. Car has 32000 miles. I went to ford store and they said coolant is leaking out side of engine and cylinders no 3 and 4 have coolant inside Ford replaced engine. 2.0 Eco bost Engine
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435339October 4, 2021
SERVICE BRAKES, HYDRAULIC
The contact owns a 2007 Lincoln MKZ. The contact had initially received a recall notice for NHTSA CAMPAIGN NUMBER: 19V904000 (Service Brakes, Hydraulic) however, the part was unavailable. The contact also stated that while driving at various speeds, the brakes would intermittently fail to operate as needed and would depress to the floorboard without warning. The contact then received a second recall notice which stated that parts were now available. The contact called the dealer and despite receiving the letter, he was informed that the parts were still unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 155,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433843September 21, 2021
SERVICE BRAKES, AIR BAGS:FRONTAL
Acutely while driving, the brake petal went all the way to the floor. The brakes slowly slowed the car but didn’t stop it. Car was towed to the dealership May 21st. I was refused a loaner. Despite receiving two separate notices (one of which was after they had my car) telling me to go get the free fix, they have failed to provide the part. Leaving me without a car for four months. This has to be past a customary fix time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433686September 20, 2021
SEATS, ELECTRICAL SYSTEM
[XXX] came out to his vehicle and rear seats and seat belts were melted from interior part of the seats. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433699September 20, 2021
UNKNOWN OR OTHER
DRIVER'S SIDE DOOR LOCK WILL NOT UNLOCK FROM INSIDE OF CAR. THIS IS A SAFETY FACTOR IN THE EVENT OF AN ACCIDENT. NOT ABLE TO OPEN DOOR FROM INSIDE - HAD TO ROLL WINDOW DOWN AND OPEN FROM HANDLE ON OUTSIDE OF CAR. VEHICLE WAS STATIONARY. Note There is at least one other report of this happening on your web site and YouTube has several videos of others having this problem and how to replace the handle when this happens
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433094September 15, 2021
STEERING:ELECTRIC POWER ASSIST SYSTEM
Our power steering went out while driving into town. I'm lucky my husband was driving because it was so hard to turn the car to get to a safe location. Honolulu Ford stated we have a faulty steering rack and there is a recall for this issue 19V632000 but our car is not on the recall because the state we purchased is not listed. We purchased the car in Alaska and we currently live in Hawaii. We now have to pay $3600 dollars to have the car fixed. Since there is a recall in the system for the same exact problem that happened why are we paying to fix our car? The dealership is not providing a car of us and now we have to rent a car until ours is repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432487September 10, 2021
SERVICE BRAKES, HYDRAULIC
The contact owns a 2010 Lincoln MKZ. The contact stated while her husband was driving 45 MPH and approaching a traffic light, he had to depress the brake pedal to the floor to stop the vehicle. The driver stated that the advance trac and ABS warning lights were illuminated but turned off shortly after. The driver stated after a week, he experienced the failure again and same the warning lights were illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the ABS module and HCU unit to be replaced. The vehicle was not repaired but was pending repairs. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was approximately 161,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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