Lincoln MKZ Complaints

1,851 consumer complaints on file.

#11455668March 8, 2022
SERVICE BRAKES, HYDRAULIC
The contact's wife owns a 2015 Lincoln MKZ Hybrid. The contact received a notification for NHTSA Campaign Number: 22V011000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. VIN tool showed no open recall on the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455543March 7, 2022
SERVICE BRAKES, HYDRAULIC, AIR BAGS
The contact owns a 2009 Lincoln MKZ. The contact received notifications of NHTSA Campaign Numbers: 19V904000 (Service Brakes, Hydraulic) and 21V158000 (Air Bags) however, the parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455589March 7, 2022
STRUCTURE:BODY
I took my Lincoln to a Ford dealership regarding water in my trunk. The technician said it was the factory wields off the assembly line that have failed. Lincoln said they would not cover the repair due to not enough complaints on model and car was over any warranties. I returned the vehicle to the same dealership to get the repair. I was told it was not the wields, but the trunk lid. I paid for a new trunk lid and new gaskets. The car continues to leak. I took it to an ASE certified mechanic, and it was indeed the factory wields. The car has mold and mildew growing. The other dangers are the wields between the body and back pillars are failing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455002March 3, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
FCIM failure causes AC unit to activate randomly. Windows can fog without warning causing an unsafe driving condition. Also, from YouTube videos - this defect can also cause rear windows to lock/unlock unexpectedly (I have not yet experienced this).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453809February 24, 2022
UNKNOWN OR OTHER
Driving on the highway with the cruise control on and the vehicle will slam the brakes on for no reason. Usually coming up on an overpass or a shadow in the road. Have to hit the gas pedal to disengage/override the system. Have taken the vehicle to the dealership to has checked out. Nothing was found wrong.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453923February 24, 2022
AIR BAGS
I had a accident almost a year ago if not longer. I hit a deer on the freeway they couldn’t understand why my airbags didn’t deploy. They say the bar was cracked in two different spots that makes the airbag deploy. Luckily my car wasn’t total for that reason. But I always wondered why my airbags didn’t deploy ? I thought I should let you know that .
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11453125February 20, 2022
ENGINE
Lincoln MK/Z Vehicle 3.7 liter engine has repeatedly stopped running while driving at speeds between forty and seventy miles per hour. On one occasion this occurred on Florida rte 84 in heavy traffic requiring an emergency response to avoid a life threatening collision. While there are numerous reports of similar problems with Ford 3.7 liter V6 engines Ford dealers, including mine, have repeatedly stated they are unaware of any such problems. I guess Ford and the NHTSA are waiting for the death toll to reach some pre-determined level before taking action. How about a class action law suit ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452287February 16, 2022
UNKNOWN OR OTHER
Car stopped without warning, then "check engine" came on. After waiting several minutes, it started again. We were in a very heavy traffic area and turned right to get to where we staying when the car stopped without warning. Fortunately, no car turned behind us or we could have been killed or injured. We were staying at a timeshare in Weston.Fl. and tried to find a Lincoln dealer but to no avail. We decided to leave for our home in Fort Myers on February 16, 2022 (staying off I75) taking back roads and the car stopped again without warning , then, "check engine" , we proceeded as did previously and made it to Gallaway Ford/Lincoln in Fort Myers,Fl. where it is now being inspected. We own a 2012 and a 2015 Lincoln and have never had a problem. We purchased this 2013 MKZ last February 2021 from Gallaway Lincoln.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452290February 16, 2022
ENGINE
I own a Lincoln mkz reserve it started running rough and i was informed it had a misfire code and the recommendation was to change the coils and spark plugs, after that was done it still wasn't fixed after multiple items on vehicle changed it stopped running altogether and i was told the engine lost compression and that this is common flaw on 2017-2019 Lincoln engines and that ford even has a service bulletin and my sole remedy was to buy a new engine this isn't right someone could be inured if vehicle dies in traffic on top of the fraud by ford they are selling vehicle that intentionally blow there engine after the warranty period, i have send hundred of other poor soul that this has happened to online . the us government needs to take action to stop this fraud
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11452150February 15, 2022
UNKNOWN OR OTHER, WHEELS
Lugnuts are stripped and swollen at only 60k miles. An improperly seated lug nut could result in the tire coming off at high rate of speeds posing a safety hazard. The dealer found and confirmed the swollen and stripped lug nuts. Lincoln dealer is the only entity who has serviced the vehicle while in my possession. After speaking with advisor, they said this is a common problem - indicating Lincoln is aware of the issue. After researching, MANY Ford and Lincoln owners are filing complaints, and lawsuits over this issue and Ford is denying them. This indicates Ford and Lincoln are aware of the problem. Part was inspected by the manufacturer, Lincoln. No warning lamp, message, or symptom indicating the problem. Last service appointment (approx 5100) miles ago did not indicate any issue with the lug nuts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451750February 13, 2022
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, WHEELS
After a year with the purchasing dealer we are still having on-going electrical issues with the vehicle. Apple Sync, voice control. Still have issues with rims pitting after only less than 10,000 miles on the vehicle. Bolt rusting on under carriage. Film on back window. Lincoln Corporate has been following this case for a year now and my rep is Mr. Dehane Davis. This file is still open at Lincoln Corporate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450289February 3, 2022
SUSPENSION
Right rear shock assembly failed. Car has less than 45,000 miles. Ford claims they are not shipping this part.poor build quality. Afraid to drive the car very far. Poor response from Ford
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448753January 25, 2022
SERVICE BRAKES, UNKNOWN OR OTHER
BRAKE PEDAL FAILURE 7 MONTHS AFTER BRAKE FLUID RECALL WAS DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448610January 24, 2022
FUEL/PROPULSION SYSTEM
Car has always performed a good cold start. But, after running a while, the following has happened, and is happening more frequently: run the car, park, and then restarting after several minutes, I have put it in gear and the engine sputters and stalls. Then has to turn over several times to restart. This has also happened after running for a while and then stopping at a long red-light, engine sputtered and stalled. Also happens when engine is warmed up and sitting still, just idling. Sputtered and stalls. With always the same result on restart, has to turn over, and over, several times. These incidences are identical to the problems described in Safety Recall Notice 16S31, which includes various other ford's and lincolns(mks, mkt) of years 2013-2015, but leaves out the mkz.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448628January 24, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2007 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The contact stated that the dealer refused to flush the braking system with DOT 4 fluid as per the recall remedy since there was no failure with the braking system. The dealer would only install a new brake fluid reservoir cap. The manufacturer was made aware of the issue and confirmed that since there was no failure with the braking system, the dealer would only install a new brake fluid reservoir cap. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448056January 19, 2022
AIR BAGS
My vehicle has a safety recall for a possible exploding driver airbag, recall number 21V158. This recall was issued 3/25/21, about 10 months ago, and the manufacturer still does not have a fix for it. This is unacceptable given the severity of the recall. The NHTSA website states that if the manufacturer has not remedied a recall in a reasonable amount of time, then a vehicle complaint should be submitted. In my mind, 10 months is an unreasonable amount of time. I hope that the NHTSA can put additional pressure on Ford/Lincoln to remedy this recall ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448102January 19, 2022
WHEELS
Lincoln dealer advised during an unrelated servicing of my 2015 MKZ that the lug nuts were swollen and presented a danger and major problem with the definite hazard of not bring able to remove a flat tire on the roadside with the standard tire wrench. I see that my situation is not unique and repeated many times over based on reported cases. I believe that a Ford/Lincoln recall is the proper outcome to reimburse yhose already impacted and s replacement for those owners unknowing of the dangers involved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447900January 18, 2022
STEERING
CAR WAS SOLD WITH A UN REPAIRED RECALL FROM CAR MAX HOUSTON LOCATION -CAR MAX BUSINESS SERVICE .I WAS TOLD TO GET INTOUCH WITH YOU ALL TO TAKE CARE OF RECALL. PLEASE email me on what shop i can take my vehicle to.. [XXX] are call me at [XXX] [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447792January 17, 2022
WHEELS:LUGS/NUTS/BOLTS/STUDS
I went to the dealer for a tire rotation and could not do it because they said I had swollen lug nuts , they are not covered on my extended warranty
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445416December 29, 2021
UNKNOWN OR OTHER
2017 Lincoln MKZ had the "Auto Hold" on and the car came to a complete stop at an intersection with a red traffic light. One other vehicle was in front of me and we had been stopped for at least 30 seconds. Without notice the Lincoln MKZ quickly lunged forward and struck the vehicle in front of me. I kept applying the brake but the car would not stop, it kept hitting the car in front 3 times before it stopped. Auto Hold button was still illuminated. The car was then turned off. The person in the car in front of me stated that they thought I was hit from behind and pushed into their car. I also thought that I was hit from behind and pushed into the car in front. There were no injuries. If I would have been the first car at the light, chances are my car would have been T-boned. I have not driven the car since the incident. No warning signals were given prior to the incident. I would like to have the EDR , black box, evaluated to determine why the Auto Hold malfunctioned. Air bags did NOT deploy. The car is scheduled for service on January 10, 2022.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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