Land Rover Range Rover Sport Complaints

645 consumer complaints on file.

#11499348December 29, 2022
AIR BAGS
The contact owns a 2014 Land Rover Range Rover Sport. The contact stated while driving at various speeds, the passenger’s side air bag warning light illuminated intermittently. The vehicle was taken to the dealer on two occasions and the dealer diagnosed that the air bag sensor had failed. The dealer lubricated electrical wires located under the front passenger’s side seat; however, the failure persisted. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 15V093000 (Air Bags). The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498871December 26, 2022
STRUCTURE:BODY
While driving down the interstate my rear spoiler flew off the vehicle and caused the car behind me to swerve almost resulting in an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498219December 20, 2022
AIR BAGS
The contact owned a 2020 Land Rover Range Rover Sport. The contact stated that while driving at approximately 30-35 MPH, another vehicle that was driving at high speeds in the opposite direction had lost control and crashed into her driver's side front and rear doors. The other vehicle then crashed into another vehicle. It resulted in a three-vehicle collision. The air bags deployed and the contact suffered a chemical burn on her left arm from the side air bag deployment. There was smoke that filled the cabin of the vehicle. The contact was unable to unlock the doors while the master door lock button was pushed. EMS and the fire department arrived on the scene and were able to rescue the contact after opening the passenger's side front door. A police report was filed. The contact was transported by ambulance to the hospital and sustained second-degree burns to her left arm and bruising on the right hip and the left shoulder. However, there were no bones fractured. She later suffered from nausea, pain from head to toe, and delayed memory. The vehicle was towed to a tow yard and deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11497839December 17, 2022
ENGINE
The motor has timing chain issues they all do I was quoted 8000 dollars to fix it 90k Miles on car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496174December 5, 2022
FUEL/PROPULSION SYSTEM
My mechanic observed the fuel tank shield (WFN500021) in the undercarriage was totally rusted-out. This fuel tank shield holds the fuel tank. The part was completely rusted and the concern is that the fuel tank will fall out while driving - and igniting. I have shopped around for parts - every dealer has the part on back order. I purchased an after market fuel tank shield on ebay - it does not fit properly. I also tried finding the same part at junk-yards but those are completely rusted out as well. It is difficult to accept that this critical part was so poorly designed or manufactured, in addition to it being unavailable for purchase. I have been without my card for almost one-month, currently sitting with my mechanic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494744November 23, 2022
SERVICE BRAKES, HYDRAULIC, STRUCTURE
The contact owns a 2014 Land Rover Range Rover Sport. The contact stated while driving approximately 45-50 MPH, the brake pedal was depressed but went to the floorboard and failed to respond. The contact engaged the parking brake and manually shifted into a lower gear, causing the vehicle to gradually stop. The contact veered to the side of the road. The contact stated upon inspecting the vehicle, he noticed that the driver's side subframe was wet. The contact was able to drive to his destination. The vehicle was taken to a Hyundai dealer where it was diagnosed that the brake line was severely corroded. The contact stated that the Hyundai dealer replaced the corroded portion of the brake line as temporary repair. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the failure was due to wear and tear. The failure mileage was approximately 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494643November 22, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST
Adaptive Cruise Control does not recognize (at times) stopped cars. SUV will accelerate into a stopped car. Similar problem on the NJ Turnpike traveling 65 mph with Adaptive Cruise Control. All lanes had a meaningful slow down and SUV continued to accelerate into slowdown. Almost had an accident and had to slam on the breaks. There was NO collision warning (should he alerted). The Lane Assist is buggy and pushes against my natural steering for no reason. It’s constantly trying to steer against my 2 handed steering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494150November 18, 2022
UNKNOWN OR OTHER
Land Rover/Range Rover does not have remote start on the key fob, but instead proudly boasts of their InControl App. "InControl Remote provides information on your vehicle and enables you to interact with it remotely. Compatible with most AndroidTM and Apple iOS® smartphones, this service allows you to lock/unlock the doors, remotely preheat/precool the vehicle using the climate control function and remote engine start, or find your Land Rover faster by using the Beep and Flash feature." A quick look at the App reviews or an online google search of this product indicates this simply is not the case. The App is unreliable at best and unsafe at worst. It absolutely does not operate as marketed. The App is defective and Land Rover is well aware and has done nothing to correct this. I have been locked outside of my own Range Rover multiple times in various locations. Today, there was a winter gale warning of Real Feel 17 degrees. I started my car about five minutes before exiting. The App showed that my car started. When I was about one minute from my car, I opened the App to unlock my vehicle. It said it was unlocked. I physically saw the side mirrors on my car close and heard the doors lock as I was approaching. The App continued to show that my car was running and unlocked. I stood outside the car in the freezing weather (note that I could SEE my key fob inside the car) waiting for the App to refresh so I could unlock. I took a screenshot of the App indicting my car was unlocked and a video of me trying the handle on my car at this time. After approximately 5 minutes, I started walking back to the restaurant. The continued to try to use the App. I emailed [email protected]. Finally, it showed that I could lock my already locked car, so I locked it and unlocked it. I walked back out. It was not unlocked. I called Roadside Assistance for help. She was in the process of filing for someone to come unlock my car, when I tried the App again 10 min later. It unloc
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492368November 5, 2022
ENGINE, LANE DEPARTURE: ASSIST, LANE DEPARTURE: WARNING
The vehicle has a Incorrect Diesel Exhaust Fluid Quality Detected Warning only have 249 miles before no engine starts. Vehicle currently has 83,000 miles on odometer. Dealer stated that I needed a Catalytic converter and NOX Sensor cost $2800 The land keep assist, lane departure warning and front facing camera are all inoperative.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490202October 20, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2010 Land Rover Range Rover Sport. The contact stated that upon standing next to the vehicle in the driveway, he smelled an abnormally strong gasoline odor. The contact stated that he could also smell the gasoline odor inside the vehicle. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) and the vehicle was towed to the dealer who informed the contact that they could not complete the recall repair as they did not have the fuel tank retainer plates. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to the dealer for assistance. The failure mileage was approximately 120,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489248October 14, 2022
UNKNOWN OR OTHER
Car started smoking from under front hood while driving, while pulling to a stop, smoke started flooded cabin with my son and grandchildren in the car. They all got out safely but then the front engine and car exploded in flames.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11485231September 19, 2022
STRUCTURE:BODY:DOOR
The contact owns a 2015 Land Rover Range Rover Sport. The contact stated that while the vehicle was parked and turned off, the rear liftgate inadvertently opened, causing the alarm system to be activated. The contact disconnected the battery to deactivate the alarm system. The dealer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 100,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483908September 11, 2022
AIR BAGS
The airbag warning lamp came on. We took it to LR and they said the replacement would cost $1038. The airbag needed to be replaced at our cost. However, I did see that there us a recall for airbags on my year and model car which my VIN is not included on. However, I believe this may be an error on LR that they did not include my vehicle. I should also note my vehicle is diesel and that might be a reason it was left out? I believe it to be part of recall Part 573 Safety Recall Report 17V-154 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Jaguar Land Rover North America, LLC Submission Date : MAR 13, 2017 NHTSA Recall No. : 17V-154 Manufacturer Recall No. : N026 Manufacturer Information : Manufacturer Name : Jaguar Land Rover North America, LLC Address : 555 MACARTHUR BOULEVARD MAHWAH NJ 07430 Company phone : [XXX] Population : Number of potentially involved : 205 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2016-2016 LAND ROVER RANGE ROVER SPORT Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : NR Descriptive Information : 2016 MY Land Rover Range Rover Sport Vehicles in select VIN range Production Dates : SEP 20, 2016 - OCT 24, 2016 VIN Range 1 : Begin : [XXX] End : [XXX]Not sequential VIN Range 2 : Begin : [XXX] End : [XXX] Not sequential Vehicle 2 : 2016-2016 LAND ROVER RANGE ROVER Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : NR Descriptive Information : 2016 MY Land Rover Range Rover Vehicles in select VIN range Production Dates : SEP 22, 2016 - OCT 25, 2016 VIN Range 1 : Begin : [XXX] End : [XXX] Not sequential INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483475September 8, 2022
ENGINE, FUEL/PROPULSION SYSTEM
1.) SAFETY RECELL N623: GASOLINE FUEL TANK FLANGE ASSEMBLY CRACKING- I HAVE CONTACTED THE LAND ROVER DEALERSHIP SEVERAL TIMES AND NO ONE WILL HELP ME SCHEDULE THE APPOINTMENT TO SERVICE MY VEHICLE. THE CUSTOMER SERVICE REPS ARE RUDE AND VERY UNHELPFUL. 2.) MY VEHICLE WAS ALSO INCLUDED IN A CLASS LAWSUIT REGARDING THE TIMING CHAINS AND TENSIONERS- THE LAW SUIT WAS APPROVED IN JUNE AND I SUBMITTED ALL OF MY DOCUMENTATION. NO ONE FROM THE CLAIMS ADMINISTRATION WILL CONTACT ME BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482947September 5, 2022
POWER TRAIN
While driving vehicle suddenly started to rub or grind. I proceeded to get off highway and was left stranded! Luckily this failure happened at a point of highway where I could exit! I believe a faulty transmission input shaft is the reason for the broken vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482662September 2, 2022
UNKNOWN OR OTHER
Passenger door would not open from inside or outside
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480706August 23, 2022
UNKNOWN OR OTHER
Our vehicle allows for the rear lift gate to be opened while the vehicle is in motion. Any person in the vehicle can press the rear lift gate button and it will open, even if driving down the road. Our loaner vehicles from Land rover also allow this to occur. This is a major safety issue as cargo or pets could be ejected or jump from a moving vehicle if the driver or a passenger inadvertently press the rear lift gate button. There should be a modification that would prevent the rear lift gate from being able to be activated via this button while the vehicle is not in the park mode.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476138July 27, 2022
AIR BAGS
The contact owned a 2013 Range Rover Sport. The contact stated while driving approximately 30 MPH, he crashed into the rear end of another vehicle, the contact stated that he was tired and did not see the other vehicle. The contact stated that his front end crashed into the rear end and dented the other vehicle's bumper and exterior-mounted spare tire. The contact's vehicle had extensive damage to his front end, the radiator was punctured, the hood was crumpled back toward the front tires. The contact said that the grill and lights were damaged and broken. The air bags did not deploy. The police arrived and filed a report. The contact did not seek immediate medical attention. The contact stated that he had contusions to his chest area and possible rib fractures on the right side. The contact had no cuts or lacerations. The driver of the other vehicle was not injured and drove away from the scene. The vehicle was towed to an impound lot. The vehicle was not taken to a dealer to be diagnosed or repaired. The contact said his insurance provider advised him that the vehicle was a total loss. The contact researched online and related the air bag failure to NHTSA Campaign Number: 13V607000 (Air Bags). The manufacturer had been informed of the failure. The failure mileage was approximately 115,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11475468July 23, 2022
ENGINE
Was driving in traffic 7 min into the journey with no warning light the car shut down, would not start. No light or indicator before engine overheaded and never gave a warning of anything. This cause the engine to need to be replaced. The Land Rover dealership here in Jacksonville said they see this 3 Times a week.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474787July 19, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2014 Land Rover Range Rover Sport. The contact stated while attempting to unlock the door with the key fob, the function inadvertently unlocked all the doors except the driver's side door. The contact was able to unlock the door manually. There were no warning lights illuminated. The vehicle was taken to the local dealer and diagnosed without a failure; however, the battery was replaced. The contact stated that the failure recurred. The manufacturer was notified of the failure and informed the contact that the key fob needed to be recalibrated. The approximate failure mileage was 168,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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