Land Rover Range Rover Sport Complaints

645 consumer complaints on file.

#11574224February 27, 2024
STRUCTURE:BODY
See attached document for complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570978February 9, 2024
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
The car had a warning light in December “stop safely electrical fault detected” Land Rover dealership told me nothing was wrong, except I don’t drive enough & the battery was low. Eventually, the warning went away. This week, the warning light was back, along with additional warnings. The car literally shut down & quit working while it was running. I was sitting in a drive-through. I could not put it in park or drive. Extremely dangerous!!! I had to tow it to the dealership. Again we were told that I don’t drive the car enough. i’ve had it for 5 months and it only has 3000 miles. We refused to accept that as an answer. Eventually, they said there was an update needed. I still do not feel this car is safe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570559February 7, 2024
SERVICE BRAKES, UNKNOWN OR OTHER, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
turning the corner door coming open. good thing my child had his seat belt on. brakes. has been making noise since i purchase the vehicle. but stated brake are ok but don't trust brakes making loud noise
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570433February 6, 2024
FUEL/PROPULSION SYSTEM
Unsure what first came on but the check engine light came on there would be no issues when driving nor lack of power, then filled up my tank and first try the engine would stall second try engine would take a longer time to roll over and revs would slightly fluctuate almost sounding like it would stall out again but didn’t after and when ever starting up the vehicle nothing else happened after with that issue only when fueling up. but brought my vehicle to a Land Rover dealerships, they next tried diagnosing my vehicle found a small P0442 small evap leak didn’t find anything then did a smoke test and still didn’t find anything wanted to do a much bigger pricey diagnostic, I declined had the check engine light taking off but gas cap warning would appear later down the line then the check engine light would come on again. I changed the gas cap had past codes erased and things lasted a little longer then before but still came back on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568393January 29, 2024
STRUCTURE:BODY, ELECTRICAL SYSTEM
There are KNOWN areas around the A pillar, windshield, and sunroof that leak and allow water to enter the vehicle and pool up in the wiring channels next to the doors, the water causes shorts and corrosion in the wiring which causes faults (Check engine, etc) that the owner is forced to attempt to correct on their own. There are numerous videos made by Land Rover owners over the last 15 years showing the common areas where water enters the vehicle. The average owner is not mechanical inclined and will not pull apart their vehicle to search for places where water is entering. Land Rover knows about this issue and does nothing but charge their customers many hours of labor at the dealership to investigate. The water damage to the wiring has and will cause issues with the vehicle that the average person will or must go to the dealership to attempt a repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567409January 24, 2024
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
The headlight and tail light assemblies get water and moisture inside the lenses whenever it rains. This has cause one of my headlights to short out. As a result, the DRL/Turn signal on the left side headlight has stopped working. As for the rear tail light, whenever there is water inside, the tail light will flicker on/off while driving. There is always condensation inside all of the lights long after the rain has stopped and water has dried. Also in addition to the lights, the rear view camera system does not function properly when it rains or after a car wash. It will intermittently display a distorted image and sometimes no image at all, just a screen of green lines.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566626January 20, 2024
ENGINE
Available for inspection. While driving on the highway within traffic at approximately 70mph, the vehicle abruptly began to vibrate and a rumbling/knocking noise emanated from the engine compartment. The vehicle lost acceleration and I was forced to pull over. Yes safety of myself and others was at risk - Not only was I in traffic, but my family was in the vehicle. No warnings, indicators, or messages appeared. In 2016, Land Rover issued a Special Service Message, SSM 72578 - Crankshaft/Crankshaft Bearing Concerns - 3.0 TDV6 Diesel Engine. This message depicts the symptoms I experienced. The Land Rover service technicians stated the engine no longer turns and is seized.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565621January 15, 2024
FUEL/PROPULSION SYSTEM
I have tried making multiple appointments at the dealership in mobile alabama to get this recall taken care of after 2 attempts I took it to the Nashville dealership. The first attempt in mobile I called before driving over an hour away to the appointment and they didn't have the appointment on there schedule when I had scheduled over a month in advance and the second time I called and they did not having parts in stock even though I made an appointment. I took it to Nashville dropped it off for 5 days while visiting when I came back the recall for the fuel tank still had not been done nor was I notified as to why. They did another recall and it was supposed to be finished by 8am the day I picked it up I wasn't able to leave the dealership until around 3pm due to their negligence and miscommunication still without the recall I brought it in for completed. Now there is a fuel smell and I now have tried making an appointment again with the mobile alabama dealership and they want me to leave it there for days to be completed and suggested I rent a car because they cannot loan a vehicle when this recall is only supposed to take a day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563556January 4, 2024
STRUCTURE:BODY
While driving the RRS the rear spoiler separated from the vehicle and flew off. Fortunately the road was quiet and the spoiler landed in the grass next to the road. This is a known issue and when I contacted Land Rover they stated mine didn't have the recall. If this had happened on a busy street or near pedestrians the outcome could have been worse or fatal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560930December 19, 2023
SERVICE BRAKES
The contact owns a 2023 Land Rover Range Rover Sport. The contact stated that while driving at unknown speeds, the brake warning light illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the brake pads needed to be replaced. The vehicle was not repaired due to the parts being backordered. The manufacturer was contacted, who informed him not to drive the vehicle. but no further assistance was provided. The approximate failure mileage was 13,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557908December 1, 2023
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
See attached document for complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556774November 25, 2023
STRUCTURE:BODY
Rear spoiler detached at highway speed. 4 of 5 bolt/screws failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555412November 16, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2014 Land Rover Range Rover Sport. The contact stated that the fuel tank cradle was excessively corroded. The vehicle was taken to an independent mechanic, who diagnosed that the fuel tank cradle needed to be replaced. The vehicle was then taken to the dealer for part replacement; however, the vehicle was not yet repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555420November 16, 2023
ENGINE
The engine overheating light came on followed by coolant level low. There was a rattling sound coming from underneath, the car slowed down, and smoke came into the air vents in the car and was smoking under the hood when pulled over. I took my vehicle to the closest dealership, Honda, to assess and determine if it needed to be towed to Land Rover or if they could fix it. The day prior the coolant level low light came on, my husband filled the coolant and the light went off. When I was driving my car the next day the light came on along with the engine overheating, something was dripping from underneath when the vehicle was turned off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554628November 11, 2023
ELECTRICAL SYSTEM
When ever playing music through loud or soft volumes I can hear a static sound coming from all speakers. The static like noise can be heard more your phone is connected through usb through apple/android car play on both usb connector ports. when using just bluetooth its not as noticeable but can sometimes still hear it. When using just the radio am/fm setting its not as present but you will get a little static noise. Note my RRS has the 825 watt meridian sound system so when adjusting the bass, treble or sub the static can still be present even at different volumes. Note the cables to the usb have been changed and are new when trying to see if its the phone cable or not but still the noise is present. I am just wondering if it may entail to a software update that is needed on the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553279November 2, 2023
FUEL/PROPULSION SYSTEM
Fuel Tank Cover /Flange campaign does not include L320 2008 model..... I saw the rusted hole on the Fuel Tank Shield when I got the Oil changed, looked up the part WFN500021 and checked the recalls pending ...I wanted to find out if the same type of Flange was used in earlier models and why they were not included in recall?? Approved one is on August 12, 2021 NHTSA CAMPAIGN NUMBER: 21V635000 -Fuel Outlet Flange May Crack And Leak Fuel including 2010 onward L320.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547358September 29, 2023
ELECTRICAL SYSTEM
Sadly, I have to report that I have not had my truck for more than 2 weeks and I had to already bring it to the dealerships for diagnostic evaluation for an Electrical fault detection message. As per the service department the vehicle needs a new Alternator. Hence, needing an alternator replacement when the vehicle has less than 200 miles is of great concern for the safety of my family and myself because this may have resulted from a manufacturer's safety-related defect? Or problem. I am hoping nothing major goes wrong with the vehicle after this initial repair other than regular maintenance and regular usage repairs. Needless to say, I am very disappointed and rethinking my automotive purchase. In addition, this is a great inconvenience to me. The vehicle currently at dealership for Alternator part replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546877September 27, 2023
UNKNOWN OR OTHER
The Gesture Liftgate feature that is equipped will both open and close eratically while vehicle is in park and there is movement around the side and rear of the vehicle and there is no way to disable. This has resulted in: the liftgate opening when my daughter has walked behind the vehicle, almost striking her head; the liftgate closing numerous times on me, my wife, my daughter doing things like removing groceries from the vehicle or sitting in the back putting shoes on - several head strikes have resulted from the unintended closing; and the liftgate opening when parked in the garage while the garage is closed resulting in the liftgate being pinned into the garage causing damage to the garage and the liftgate.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11546989September 27, 2023
POWER TRAIN, SERVICE BRAKES, ENGINE
While driving home on the evening of June 27, 2023, a distance of about 15 miles, the low coolant light suddenly came on, and as we tried pulling over on the next freeway exit, the engine appeared to seize and cut out. It was difficult to brake and steer the car and we were nervous to get in an accident. We came to a rest off the freeway and then officers helped us push our car into a nearby Auto Zone. We left it there overnight to rest and when we came back the next day, the engine would not start. Had it towed to a nearby independent service center where they determined both engine heads had blown. The car is available for inspection. I have called the manufacturer to see if there were any recalls related to this and found a P055 recall for this model. The description in this recall is very similar to what we experienced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537690August 10, 2023
STRUCTURE:BODY
The contact owns a 2010 Land Rover Range Rover Sport. The contact stated while driving approximately 65 MPH, she heard an abnormal sound coming from the rear windshield wiper. The contact became aware that the wiper arm was hitting a part of the spoiler that had started to detach. The contact stated that she pulled off the road and observed that the upper cover of the rear spoiler had detached and was hanging down over the rear windshield. The contact stated that the panel located in the center of the spoiler where the reflector was mounted was missing. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been repaired. The manufacturer had not been notified of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 20V623000 (Structure). The failure mileage was approximately 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Land Rover Range Rover Sport