Kia Telluride Complaints

2,086 consumer complaints on file.

#11641237February 6, 2025
STRUCTURE:BODY
Window trim flew off on expressway. This is a known issue with Kia.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641007February 5, 2025
POWER TRAIN, ENGINE
Issue: Engine stall & loud tapping/grinding noise Vehicle only has 1,100 miles and has stalled about 5 times when slowing down to about 10mph & then accelerating again. Issue has also happened when going about 3mph & then accelerating. About 10sec stall & then vehicle takes off. Several of the stalls happened even though the Auto/Start switch was engaged to disable feature since I thought maybe a bad switch was the issue causing the stalls, but stalling happens with it on & off. Another issue engine makes a tapping noise when in gear & accelerating up to about 1200rpm. Issue has been getting louder since purchase. At 1100 miles started car & pulled into garage after vehicle set for about 2hours (75F outside), upon doing this the engine sounded terrible like there were a handful of marbles in the engine, super loud sound, at this point made appointment with dealer, but they are so backed up vehicle can't go in for service for about 2 weeks per no loaner car available until then, since it can take up to 1 week to get looked at. Will update with their findings but looking at form pages & You-tube videos it seems like the ongoing engine tapping complaint resulting in an engine replacement & maybe part of the 2024 recall Valve Spring breaking resulting in the loud marble sound I am hearing. Car stalling is a major safety concern since a few of the stalls happened when pulling in front of traffic going 60mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640414February 3, 2025
POWER TRAIN
CV axel vibration issues. Seems to be a common complaint on 2020 Telluride but no recall. Car is unsafe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639835January 31, 2025
ENGINE, POWER TRAIN
Our vehicle is 4 years old and has been experiencing excessive oil consumption (a quart every ~600 miles) and extreme shaking at speeds between 20-50mph. After months of trying to diagnose the issue we have been quoted a total engine and transmission replacement. After calling dealerships across the East coast for second opinions, this is a common diagnosis for our vehicle year and model and even within our small local dealership they are seeing other 2019 and 2020 Kia models experiencing failed piston rings. Kia declined our request for corporate intervention to address the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639991January 31, 2025
ENGINE
My vehicle is using excessive amounts of oil. Every time I drive it, I can smell burnt oil. I took the vehicle to the dealership on 1/24/25 where they found a leak in the oil filter housing. This was repaired (same day) and the oil was topped off per the service report. After smelling the oil smell again, I checked my oil on 1/31/25 and found that the oil was marked between the min and max line on the dipstick. I have reported this to KIA and waiting to hear back. I am reading hundreds of 2020+ Telluride owners complaining of the same issue. I have had no indicator lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639745January 30, 2025
UNKNOWN OR OTHER
As I was driving to work my sunroof exploded. I was miles away from an overpass and nothing flew out of any vehicle around me. It just randomly exploded. I could hear glass shuffling around on my sunshade. Thankfully the sunshade wasn't open or else I would have been covered in glass. Took it to a dealership and they told me it wasn't covered under any warranty and to tell my insurance it was "due to weather and wind causing the sunroof to bend and flex".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639596January 30, 2025
UNKNOWN OR OTHER, POWER TRAIN
I’ve taken my vehicle to Kia a few times about my transmission sputtering and the first time they told me I needed a transmission flush, I paid $250.00 to have it done just to have it continue to happen and every time I bring it there they say they aren’t seeing or feeling anything. It’s still doing it. Also I opened my sunroof and it hasn’t been used much since I bought it in 2022 and now it’s stuck open. Took to the dealer just for them to tell me I have to pay $140 diagnosis fee and my warranty most likely won’t cover to fix it. I purchased the platinum bumper to bumper warranty!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639566January 30, 2025
UNKNOWN OR OTHER
Heads up Display
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639037January 28, 2025
POWER TRAIN
The contact owns a 2022 Kia Telluride. The contact stated that after his wife had parked the vehicle and left the front driver's side door opened while there were two passengers in the rear seats. The contact stated that his wife unloaded the vehicle and walked towards the front door. The contact's mother-in-law and daughter who were in the residence noticed that the vehicle was rolling back and alerted the contact's wife, who turned around and ran after the vehicle. The vehicle crashed into the rear passenger's side of another parked unoccupied vehicle. The vehicle continued to roll back until it crashed into a palm tree. The contact stated that none of the passengers occupying the rear seats sustained injuries. The vehicle was driven back to the driveway. The contact stated that the front driver's side door which was opened at the time of the incident, became bent and damaged. Additionally, the rear of the vehicle was damaged. The contact stated that the incident was recorded by his front door camera. No police report was filed. The vehicle was then towed to an autobody repair shop to be repaired. The contact stated that the recall of NHTSA Campaign Number: 24V214000(Power Train) was previously completed on the vehicle; however, the recall remedy failed to fix the failure. The dealer was notified of the failure, but no assistance was provided. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was filed. The contact sent a recording of the incident to the manufacturer, but the manufacturer denied assistance. The failure mileage was approximately 36,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11638994January 28, 2025
SUSPENSION
Rear shocks failure at less than 20K miles. Dealership replaced both rear shocks, but will happen again in another 20K miles?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638805January 27, 2025
STRUCTURE:BODY
The sunroof deflector assembly spring broke and caused the sunroof to hang up on the passenger side. I have opened the sunroof less than ten times. With the sunroof hung up on the passenger side it attempted to open and caused damage to the whole assembly. Now the dealership is wanting $5,000 to fix due to a faulty part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638665January 26, 2025
ENGINE
Telluride is burning a quart of oil a week… very dangerous
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638662January 26, 2025
POWER TRAIN
When you are stuck in the snow and start to spin, the AWD kicks out and you cannot move. Very big issue for anyone that lives in an area that snow accumulates.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637967January 23, 2025
SUSPENSION, POWER TRAIN
#1 Rear shocks have been replaced 5 times (beginning November 2021-September 2024) after bringing the vehicle in 7 times due to clunking. After dealing with Kia directly they agreed to cover costs. Clunking was resolved shortly but started again a couple months later. #2 Recently the car began locking up while in operation, while accelerating, but no code was detected. Transmission was flushed (December 2024) and one month later same type of lock up began happening again, this time the check engine light came on (January 2025). Code indicates Torque converter clutch is off. Dealer will now try to fix the issue. Car is available for inspection. Problem #1has been reproduced by Kia service at the dealership.Problem #2, since code was detected dealer will inspect and hopefully be able to fix. This car is just over 5 years old with less than 70,000 miles. Between these 2 issues I have been in to the service department going on 8 times!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637456January 21, 2025
EXTERIOR LIGHTING
I brought veh to Covina Kia on 1-6-25 for recall (SC299B) of headlight high beams failure. George Arroyo refused to take my veh in telling me my warranty had expired. I told him the safety recall had to be addressed. I insisted mileage doesn’t not void a safety recall. He finally took veh in. My veh has been at dealership for 16 days and has not been touched. It is obvious dealership doesn’t want to perform recall because there is no money to be made for the technician and service advisor. I am getting automated texts but no person calls back to inform me about the exaggerated delays. I have filed a complaint with Kia Motors and situation has not changed, my vehicle is still parked at the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637236January 21, 2025
STRUCTURE:BODY
The window trim on all four of my windows has come or is coming apart. There is a hazard to having these items fly off my car. I went into Kia reported the issue and they stated the parts are in back order. The existing trim has been taped down as this can impact other vehicles on the road. I am supposed to get a call with the parts like many others on this forum and have heard nothing back. FYI it’s not just the plastic of the trim that has come loose but the whole trim panel under the windows.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637084January 20, 2025
UNKNOWN OR OTHER, STRUCTURE:BODY
Went to the carwash and the sunroof exploded
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636919January 19, 2025
STRUCTURE:BODY
The Snow White Pearl paint on my 2020 Kia Telluride is rapidly peeling directly above my front windshield. It started as a small 2 inch area first and quickly turned into multiple large areas where the paint is pealing. The largest portion is now roughly 5-6 inches in width. I believe the ENTIRE care needs to be repainted as fixing one spot is not the solution. I have not contacted the Kia dealership or any local repair shops but I could get a quote as needed. Please let me know how to proceed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636792January 18, 2025
ENGINE
The truck was purchased in 2021, with no known issues. In early 2024, it was observed that the truck would struggle to accelerate and started making weird noises like it was about to stop working. The truck received its normal oil changes and no issues were identified by the dealership. In mid-2024, around June, the truck continued to act up after having the oil change completed. The truck was taken to a second mechanic who noticed that the truck was missing a lot of oil after completion of a recent oil change. I paid for another oil change and by September 2024, the truck was now leaking oil. My family's safety was jeopardized because there were no warning lights for me to check the oil or anything else. It was taken to a kia dealership who replaced the timing cannister in October 2024. By December 2024, same issues again. An oil consumption test was conducted in January 2025, and result is the need for a new engine, $10,000. I am unable to receive assistance from any other repair shop because of the known issues with kia engines. I need my truck to be fixed by Kia because this is a known issue from other owners as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636511January 17, 2025
POWER TRAIN, VEHICLE SPEED CONTROL, ENGINE
While traveling at highway speeds between 65-75MPH the vehicle with violently shake while shifting and then lunge forward. However, during the shaking the vehicle is hard to control and feels like it is going to just shut off. This scenario primarily happens on flat roads at the above mentioned speed. However, we have noticed an issue with the vehicle while turning corners and accelerating, as well as, when going up hills or steep highway sections. The vehicle has a V6 but seems to struggle shifting when trying to accelerate even to 40-50MPH. In some instances the vehicle has labored up a hill and seemingly doesn't want to downshift and pick go faster. It seems that this issue has triggered a TSB from Kia, but the issue has potential for elevated risks for other drivers on the road. If the vehicle is unable to maintain freeway speeds or climbing speed, then it poses a risk to traffic on either side of the road and the potential need to pull over. It seems that the vehicle loses power or momentum and would make it very dangerous to get off the road or onto the shoulder. The violent shaking could cause a driver to panic and lose control of the vehicle while at highway speeds and needs to be investigated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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