Kia Telluride Complaints

2,086 consumer complaints on file.

#11633062December 30, 2024
POWER TRAIN
Oil filter, housing leaks where it bolts to the motor this could become a fire hazard but the exhaust close to it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633204December 30, 2024
ELECTRICAL SYSTEM, ENGINE
My engine started jerking when stopped. Then the electrical started acting up, like the windows wouldn't roll back up. Then the engine just shut off while I was driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633021December 30, 2024
BACK OVER PREVENTION: WARNINGS, ELECTRICAL SYSTEM
Anytime going through the car wash the front and back parking sensors don’t work and gives an error. It is now permanently stuck with this error.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632874December 28, 2024
VISIBILITY/WIPER
Description of the Problem: I noticed a crack suddenly appearing on my car’s windshield without any external impact, such as a rock or debris. The crack seems to have formed spontaneously, starting from the bottom edge and growing through the center of the glass, and there are no visible signs of external damage or impact points. This raises concerns about the quality or structural integrity of the windshield. It started early in the morning at about 6 inches but now has more than 12 inches and two ramifications. The car was parked in front of our garage and there were no extreme temperature changes. Concerns: I am worried that the windshield may have a manufacturing defect or material issue that could compromise the safety of the vehicle. This could pose a risk if the crack spreads or the windshield fails under stress.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632666December 27, 2024
VISIBILITY
The contact owns a 2022 Kia Telluride. The contact stated that while driving at an undisclosed speed, the rear windshield inadvertently shattered. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who was unable to diagnose the failure. The contact was informed that the manufacturer was aware of the issue. The vehicle was repaired. The manufacturer was notified of the failure but did not assist. The failure mileage was 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632075December 23, 2024
POWER TRAIN, VEHICLE SPEED CONTROL
The contact owns a 2024 Kia Telluride. The contact stated that while driving with the vehicle in Snow Mode and depressing the accelerator pedal while making a left turn, the vehicle stopped. The contact stated that after taking the vehicle out of Snow Mode, the vehicle worked as designed. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer. The failure mileage was approximately 3,898.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631924December 21, 2024
STRUCTURE:BODY
Paint is peeling above the windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631249December 17, 2024
UNKNOWN OR OTHER
Opened the sunroof today for the first time in over a year. The sunroof opened with no problem. Tried to close sunroof, and it will not close all the way. Tried multiple times to open and close without success.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631234December 17, 2024
STRUCTURE:BODY
Sunroof has got jammed in open position. You have issued a statement on this now Kia will not manufacture the parts to the roof (backorder really) and wants to charge you $5000 to put a whole new roof on -
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630916December 16, 2024
ELECTRICAL SYSTEM, SEATS
Our vehicle was flagged for a service campaign recall for the power seat control switch and seat slide knobs. According to the service campaign, the power seat switch back cover can be dislodged resulting in an internal misalignment of the seat motor control switch in certain conditions. When taken to the certified KIA dealership for repair on this recall, we were told the service campaign recall ONLY applied to the passenger side front power seat. The dealership therefore only made the repair to the passenger side seat. Less than 6 weeks after this repair (in Nov 2024), we discovered the driver side power seat stopped functioning in the reverse position. We could move the left driver power seat forward, but the seat would not move backward. This became a significant safety issue as once a shorter person drove the vehicle, a taller person had no means to move the seat aft to safely allow sufficient space for legs/feet on the gas/brake pedals. All other seat position functions worked normal, except for sliding the seat aft on the driver side. It simply would not move aft. The car became unsafe to drive for taller individuals and we had to take it back to our dealership to repair at our cost. The KIA dealership verified the seat failed to move in the aft position and they replaced the driver side switch assembly. The recall campaign details seemed to match the symptoms we had on the driver seat; however, our vehicle VIN only correlated the campaign to the passenger side, NOT both seats. The KIA service manager informed us to contact KIA Customer Care as he felt both seats should have been part of the recall given our issues. KIA Customer Care took note of our issue, but said there is nothing they can do since the recall was only specific to the passenger side of our vehicle. We hope this issue can be resolved for future Telluride owners who may have similar problems given KIA would only repair (as part of the recall) the passenger side & not both seats.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631053December 16, 2024
ENGINE
Engine oil pan gasket and oil filter housing have failed shy of couple hundred miles of manufacturer warranty
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630902December 16, 2024
UNKNOWN OR OTHER
Sunroof spontaneously exploded while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630727December 14, 2024
ELECTRICAL SYSTEM, LANE DEPARTURE: ASSIST, UNKNOWN OR OTHER
OCTOBER 2024 Before the main incident Oct 2024, I started noticing slight changes in the way my KIA was operating: - Delayed response to accelerate when at a light - Tire sensors/ crash collision sensors - Lane assist pulling my off the road or into on coming traffic (random) - Intermittent Power loss while driving. - Lights not working properly. - High beams failed to operate in Sept and was told by Burlington WA KIA there was not a fix for the recall, while there for service/oil change. - Car going into parking brake when not activated. - When stopped in car is in drive, when starting to accelerate the car went in reverse causing me to hit a stump and partially tearing front bumper off. About a week after that incident I was driving home from store and car started randomly pulling car into oncoming lane. Thankfully there was not a vehicle at that time. Car then started having weird fluctuations with speedometer and dash info. Went from 24.7 miles to gal to 38 and kept jumping, experienced more instances of power loss while in drive. Then all of sudden dashboard went haywire. Whole dash lit up and was switching from different drive modes. I started noticing an electrical burning smell and smoke coming from hood. I pulled over not even a mile from home and started to pull everything important from vehicle. Think the car was on fire under the hood. After several minutes of accessing the situation and smoke dissipated, I decided to try and get car home. As I put car in drive it again went in reverse. I put car in park again and then drive and was able to proceed and limp car home. I parked car and took video of the dash light party and video of putting car in drive and it changing randomly. There still was an electrical burn smell on outside and in cab of vehicle. When my husband arrived home I tried to start vehicle to show him and it wouldn't start. So, he thought maybe the battery fried and took bat in to Napa and bought a new battery.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11630584December 13, 2024
STRUCTURE
The contact owns a 2024 Kia Telluride. The contact stated that while driving at approximately 40 MPH, he observed a metal trim on the driver's window detached partially. The contact inspected the vehicle and observed a big jagged metal sticking out from the bottom of the driver's window. The vehicle was taken to a dealer twice where the dealer taped the trim, but the failure re-occurred within hours each time. On one occasion while parked, a friend's child ran near the vehicle, was caught by the protruding metal trim, and seriously scratched. Medical attention was not needed. The manufacturer was notified of the failure. The failure mileage was approximately 13,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11630349December 12, 2024
ENGINE
The contact owns a 2023 Kia Telluride. The contact stated while driving at an undisclosed speed, she was flagged down by another driver who informed her that there was a fire near the rear exterior of the vehicle. The contact merged to the shoulder of the road and discovered that the fire had extinguished on its own. No warning lights were illuminated. A fire and police report was not filed. No injuries were reported. The vehicle was towed to the dealer, where the inspection was being performed. The was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 20,000. The VIN was not available.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11630131December 11, 2024
EXTERIOR LIGHTING
The contact owns a 2020 Kia Telluride. The contact received notification of NHTSA Campaign Number: 24V148000 (Exterior Lighting); however, the part to do the recall repair was unavailable. The contact stated when the vehicle was taken to the dealer, the contact was informed that the parts to perform the recall repair were on back order. The contact stated that the parts had not been made available even after waiting for a month. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629902December 10, 2024
VISIBILITY/WIPER
I parked in a covered parking garage for about two hours. When I came out there was a crack about a foot long on my passenger side windshield. The crack quickly spread over the next couple of hours while driving almost double the size. There was not a rock that hit my car and it looks like tiny hold in my windshield very strange looking and then spread quickly. I believe my windshield is defective.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629753December 9, 2024
POWER TRAIN
Vehicle surges when at a stop. Normally RPM run about 500, when the vehicle surges the RPM's jump without notice to 1000 or more and the car acts like a race horse wanting to get out of the gate. Heavy pressure on the brake is needed at all times when stopped at a light, for a turn, at a stop sign. This started around 82K miles and was reported to the dealership. Dealership could duplicate issue and no codes were thrown. Again reported at 89.5K, 91.6K, 99.6K, 103.5K with same response from dealership. Contacted KIA and received a case number in case the issue is a warranted situation and is uncovered after 100K mile warranty expires.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629649December 9, 2024
SERVICE BRAKES
The Brakes on this car had a failure. As the car was approaching a stop, the pedal went to the floor without any notable slowing of the vehicle. Fortunately, there was not a car immediately in front my Telluride or approaching from the side, so there was no impact. The car was then towed to the Robert Brogden Olathe, Kia and inspected. They reported that the ABS light was on and that their was air in the brake line. Using a manual bleeding procedure, the air was removed, but they have not found how their air got into the line during the last mile. Obviously, Root Cause for the air getting into the sealed system must be identified for this car to be considered safe to drive. We took delivery of this vehicle on [XXX] with fewer than 50 miles on the odometer and it was inspected and tested for 100% of all systems fully operational. During the first 700+ miles, the brakes worked perfectly. Kia Service ticket it [XXX]. Kia Customer Service Case Number [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629516December 8, 2024
UNKNOWN OR OTHER
-Sunroof Wind deflector arm spring broke and when opening sunroof it got stuck and de-railed the entire passenger side arm making it loose and possible having the sunroof detached on high speeds. Sunroof would no longer close with switch -I was going on a trip and driving on highway, had to make a sudden stop to try close it as it was loose on one side of the arms. -Have an appointmnet with dealer, but I am guessing they will not repair as it is out of warranty -no warning lights or messages
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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