Kia Telluride Complaints

2,086 consumer complaints on file.

#11646005March 3, 2025
UNKNOWN OR OTHER
I have a well-maintained 2021 Kia Telluride, however the paint on the roof of the car is peeling off. In my research, I have found that many owners are experiencing the same issue especially in SNOW PEARL WHITE color. I have contacted my local dealership but they are refusing to address the issue and have quoted me $2,470.74 to repaint the roof. I've had vehicles for decades and never had paint issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645677February 28, 2025
UNKNOWN OR OTHER
Sunroof window comes off track due to guide anrms breaking and will not close . Dealer says only solution is to replace the whole frame
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645636February 28, 2025
UNKNOWN OR OTHER
The window trim on all four doors has come off. The rear ones were replaced under warranty repair and the front doors are not being repaired as the warranty has expired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645564February 28, 2025
ENGINE
While driving under normal conditions the engine started making a weird sound. Shortly after the power steering wend out and the dash, lights and infotainment system went dark. The engine shut off completely and will not go back on. This is after bringing the car in for continuous issues and always being told they are resolved and the car is fine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645457February 27, 2025
POWER TRAIN, ENGINE, UNKNOWN OR OTHER
Transmission constantly slipping after driving and transmission gets warmed up. Vehicle continues to rev up and enter high RPMS before changing gears and then jolts the vehicle as changing gears. Also steadily leaking coolant fluids, have taken vehicle to the dealership as of now THREE times to have the coolant issue serviced. Repairs are still not complete to date.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645316February 27, 2025
ELECTRICAL SYSTEM, SEAT BELTS, SEATS
The manufactured seat belt and alarm system failed. My seat belt alarm for the 3rd row rear seat fires intermittently while driving when the seat is empty (no one or no items are in the seat) since I purchased the vehicle. I had this issue evaluated at a Kia Dealership, but they ran diagnostics and "no codes" came up so they did not fix anything. The issue persists. Recently, I had my rear passenger side window broken by a thief and they entered my vehicle when it was locked. The manufacturers alarm did not fire at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644983February 26, 2025
UNKNOWN OR OTHER
I have owned the vehicle for less than a month, 750 miles to date and the windshield is cracked down the center possing a safety risk while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644931February 25, 2025
STRUCTURE:BODY
My vehicle has 300 miles on it and I owned it for 5 days. I was driving when the front sunroof glass exploded and blew glass up and out of the vehicle. It scratched my roof, panoramic glass and multiple other panels. Kia of Chattanooga was very unprofessional when I brought this to their attention. The sales manager, Kevin Williams, told me my claim with Kia was denied before I had even reported a claim to Kia. When I asked him about this, he would not provide me with any information of who he spoke to within Kia and told me to report a fraudulent claim to my insurance stating an object hit my sunroof. Luckily, the car behind me that was peppered with glass and pulled over behind me had a GoPro video running and captured the entire incident. The video clearly shows the glass exploding up and out from inside my vehicle and then covers the entire front of his vehicle. Kia would not admit liability and said it’s impossible for the sunroof to break without anything hitting it. When I spoke to the general manager, he told me the same thing until I showed him the class action suit against Kia for this issue. At that point, he told me Kia is choosing to deny the claims and not admit any product defect and he seemed to know a lot of information for a topic he just previously said he had never heard of. Kia corporate has not made a decision but it is clear they are setting themselves up for denial. If denied, my next step is to file suit as I have over $6k in damages on a 5 day old vehicle with 300 miles on it. If anybody would like to see the video for their own claim, let me know.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644790February 25, 2025
SERVICE BRAKES
22May2023: 2022 Kia Telluride had a complete brake failure while exiting an elementary school garage, leading to a collision with the closed gate. ABS warning lights came on and witnesses heard ABS sounds despite dry pavement and slow speed. Driver stopped car by throwing into park. CCTV captured the incident. Can send higher res but your site won't allow large files. Inspections (22-24 May 2023): Multiple ABS and electronic stability control (ESC) errors were detected by local repair shops and a Kia dealer. Other Reports: Owner found other Facebook with similar ABS-related brake failure. They claimed they had contact with about 7 others with same issue - allegedly signed secrecy agreements with Kia to receive compensation/buy back. Dealer Inspection Blocked (30Nov2023): Kia scheduled another brake inspection at dealer, but a regional Kia executive intervened and canceled it last minute. No explanation given. Kia's Refusal (8Apr2024): Kia denied ABS issues could cause brake failure, despite evidence. 20May2024 Recall: Kia recalled a wheel sensor linked to ABS malfunctions but claimed it does not affect braking ability. Settlement Offer: Kia offered compensation but required a secrecy agreement and other terms not acceptable to owner. I have documentation for all.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11644615February 24, 2025
STEERING
Steering column makes a clicking sound when steering wheel is turned right or left.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644578February 24, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
After driving through snow and letting my Telluride sit in the garage for a few days before driving it again, when I put the vehicle in drive and attempted to leave my garage there was a loud clunking noise and the vehicle didn't move for several seconds. I have also noticed that the automatic emergency brake will engage if the vehicle is in neutral and the driver's side door is open. How would you be able to load the vehicle on a flatbed truck if it was in an accident? A
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644542February 24, 2025
UNKNOWN OR OTHER
The sunroof, which is hardly used, opened and will not close. It has gone off of the track.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644366February 23, 2025
UNKNOWN OR OTHER
Sunroof will not close. This is a know issues that Kia is aware of, and they have created performance step for technicians and also created replacement. Consumers are having to pay out of pocket to have issues corrected. Wind deflector has broken and railling system as well. No open recall in the 2020 Kia telluride for this issue. Please view attached youtube video link of this issue. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644430February 23, 2025
ENGINE
I cranked my vehicle and it sounded very loud. Almost a knocking sound. After I turned it off I checked the oil. There was no oil showing on the dip stick. I had no oil in my driveway or had no signs of oil burning at any time. I added 3 qts of oil and took it to a local Firestone auto and had the oil change. The mechanic said he saw no leaks. He mentioned to me that several people have had an issue similar to mine with this make and year model. He said he thought Kia would have issued a recall for this by now. I was basically told by a mechanic that this will keep happening unless Kia fixes the problem and replaces the engine. It's not a problem they can fix, it is a defect with the model of car itself
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643836February 20, 2025
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
The car is a 2020 Kia Telluride. It was purchased in August 2023 at the time it was leaking oil took it back to the dealer and they replaced the housing put in a new filter and said all was good .For a year. it constantly needed oil took it back to the dealer, said that everything was fine. I would be driving and the car would stop. The oil lamp would come on and I would have to drive and put more oil in it every week. I was putting a quart of oil into the vehicle just about weekly because it seemed to be leaking oil and just a dying out. just a few days ago after putting a quart of oil in I’m driving my vehicle and all of a sudden Smoke comes out of the back a little bit out of the hood. It just stopped all the lights went on the car went dead. Had to call the police get the vehicle towed to the dealer at that point was told the engine had died. They want to put a new engine in the car Which it’s a five year-old car. It should not need a new engine what is causing it to need a newengine. Ever since I purchased the car, it had oil problems so did the oil lead to engine failure. I know I’m not the only one that this has happened to every time I would take it back to the Kia dealer. I was told everything‘s fine everything was not fine never got any warning lights or signals, except for when I was driving the car would literally sputter and stop at a light. I would have to restart it and then go get oil.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643138February 17, 2025
ELECTRICAL SYSTEM
Battery Drain. No lights left on, nothing plugged in. I suspect IBU Module or some other wiring tobe causing a parasitic draw. This has been a common issue and KIA needs to address it with a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642054February 11, 2025
ENGINE
On [XXX] , my wife heard a rattling noise while driving. I verified the rattling noise on [XXX]. On [XXX], I researched online and there are a lot of 2020 Telluride owners that experienced the same issue. They mentioned they had no oil in their cars. I checked the oil that morning and confirmed my wife's car had no oil. I reviewed the manual and checked the oil again according to the instructions in the manual. The car still registered no oil in the dip stick. The car did not report any warning lights. There was no engine light or oil pressure light that came on at any point in time to indicate there was no oil in the engine. Per the instructions in the manual, I drove the vehicle carefully to the auto part store. I purchased and added 6 quarts of synthetic blend 5W 30 oil. After that, the rattling in the engine seized. I sent a text message to Kia in Alpharetta, GA. I spoke with Izzy and explained the situation and requested an appointment to have an oil consumption test performed. She advised that the oil consumption test had a $440 cost and consisted of performing a series of oil changes over the course of a specified time to determine how much oil the vehicle was burning/consuming. She said I could call consumer affairs and I asked her if she was referring to Kia consumer affairs or the national/federal consumer affairs. She verified it was the national/federal consumer affairs and provided me with this number to call 1-888-327-4236 which actually belongs to Kia's consumer affairs hotline. Izzy advised that I had pending recalls in my car and asked why I have not brought the car in. I mentioned that I live in Ball Ground, GA and the nearest Kia dealership to me is the one in Woodstock, GA. However, I stopped taking my car there because I previously took the car there to get the oil changes done and each time I did the car would have a nail in one of the tires a couple days after the service. I lost confidence in the dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641967February 11, 2025
ELECTRICAL SYSTEM
2 Electrical Related Issues: 1. The car's ON/OFF button will not engage with key fob inside the vehicle. Can only start the car with remote start (this first occurred on 2/3/25; Peak Kia Service was called on 2/4/2025 and service scheduled for 2/12/2025) 2. Car battery died unexpectedly and within 3 months of ownership (2/11/2025) - Put my own safety at risk as I was in a dark parking lot and my car, while it would unlock, would not turn on - Car battery dying unexpectedly puts my and my children's safety at risk particularly when confronted with cold temperatures and the inability to use the vehicle unexpectedly AAA was called on 2/11/25 and they found the battery had an unusual drain registering 340/800. The car was jumped and left running for 30 minutes. Peak Kia was made aware of the issue with the non-start issue on 2/4/2025, they gave me verbal confirmation they have had no known issues with this, specific to the Kia Telluride. No warning signs prior to either issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641572February 9, 2025
UNKNOWN OR OTHER
2020 Kia Telluride paint issues. SWP is a known issue. Kia will not take responsibility for a defect in their lamination process. Will come off in sheets almost exposing the primer below. Horrible ownership for their defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641121February 6, 2025
UNKNOWN OR OTHER, POWER TRAIN
My vehicle has been repaired multiple times for leaking oil in different areas.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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