Kia Sorento Complaints

10,397 consumer complaints on file.

#11306438February 1, 2020
AIR BAGS
AT 97K MILES, THE AIRBAG SENSOR LIGHT CAME ON. AFTER A $134 KIA SERVICE VISIT, THEY DETERMINED WE NEEDED TO REPLACE OUR PASSENGER SIDE SEAT FOR AN OCS SENSOR, AT A COST OF $2,550. THE AIRBAGS HAVE NEVER BEEN DEPLOYED IN THE VEHICLE. AFTER REVIEWING MANY WEBSITES (AND NHTSA), I SEE THAT THIS APPEARS TO BE A COMMON PROBLEM WITH THIS VEHICLE. THERE WAS A RECALL ON THE DRIVERS SIDE AIRBAG CLOCK SPRING, BUT IT DOES NOT APPEAR TO BE DIRECTLY RELATED TO THIS ISSUE WITH THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306457February 1, 2020
ENGINE
THE ENGINE LIGHT CAME ON AND MY CAR STARTED SHAKING, KNOCKING, AND DECELERATING AS I TRIED TO PASS ANOTHER VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306473February 1, 2020
ENGINE
THE VEHICLE DIED WHILE DRIVING AND WOULD NOT START. VEHICLE TOWED TO A LOCAL MECHANIC WHERE IT WAS DISCOVERED THE ENGINE HAD SEIZED. VEHICLE MAINTENANCE WAS UP TO DATE AND THE LAST OIL CHANGE IN THE VEHICLE TOOK PLACE JUST 15 DAYS BEFORE THE ENGINE SEIZED. THERE WERE NO WARNINGS, NO SOUNDS, NO DASH BOARD WARNING LIGHTS BEFORE THE BREAKDOWN. CAR SIMPLY DIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306480February 1, 2020
ELECTRICAL SYSTEM
MY WIFE AND I HAD JUST BEEN HOME FOR AN HOUR AFTER A 20 MIN IN TOWN DRIVE. SOMETHING HAD MADE ME LOOK OUT SIDE OF OUR SECOND STORY APARTMENT AND I ASKED MY WIFE IS YOUR CAR RUNNING? THE ENTIRE REAR END WAS ENGULFED IN BLUE SMOKE. SHE SAID NO! SO THEN BEGAN PANIC MODE! I RAN DOWNSTAIRS TO THE SMELL OF ELECTRIC FIRE. SO I INSTANTLY WHEN TO MY PICKUP TRUCK GRABBED A PAIR OF PLIERS RAN BACK TO MY WIFE'S KIA AND UNPLUGGED BOTH POSITIVE AND NEGATIVE BATTERY CONNECTIONS FROM THE TERMINALS WHICH INSTANTLY STOPPED THE SMOKE. I GRABBED MY FLASHLIGHT (IT WAS DUSK) AND CRAWLED UNDERNEATH THE REAR BUMPER TO SEE WHAT WAS HAPPENING. A LITTLE BLACK BOX TUCKED BEHIND THE BUMPER BETWEEN THE SPARE AND THE BUMPER. LOOKED LIKE A JUNCTION BOX OF WIRE HAD MELTED AND ALMOST CAUGHT ON FIRE. WHAT IF WE WHERE NOT AROUND? THE CAR WOULD BE A TOTAL LOSS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11306260January 31, 2020
ELECTRICAL SYSTEM
THE HEAD LIGHT KEEP BURNING OUT THE RADIO AND THE CLOCK LIGHT KEEP FLICKING AND DRAING THE BATTERY WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11303001January 30, 2020
EXTERIOR LIGHTING
AUTO HEADLIGHTS GO OUT RANDOMLY WHILE DRIVING AT NIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302700January 29, 2020
ENGINE
DESPITE MAINTAINING OIL LEVELS (WELL-DOCUMENTED), ENGINE SLUDGE OCCURS. ENGINE SHAKES WHEN GOING UPHILL. ON JANUARY 2, 2020 4 QTS OF OIL WAS GIVEN. ON JANUARY 20, 2020...THE ENGINE HAD USED UP 3 QUARTS OF OIL. THE PREVIOUS OIL CHANGE OCCURRED ON NOVEMBER 9, 2019 AND THE ONE BEFORE THAT WAS DURING THE FIRST WEEK OF OCTOBER 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302704January 29, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
RECENTLY PURCHASED 2006 KIA SORENTO..RECALL #SC077 THE BRAKE LIGHTS INTEROIR LIGHTS ARE NOT WORKING I REPLACED ALL BULBS AND FUSES..PLEASE HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302776January 29, 2020
EXTERIOR LIGHTING
LOW BEAM HEADLIGHTS ARE DANGEROUSLY DIM. ON MOUNTAIN ROADS IN VERMONT I NEEDED HIGH BEAMS CONSTANTLY TO HAVE REASONABLE SIGHT DISTANCE. ON INTERSTATE ROADS THE LOW BEAMS BARELY LIGHT 2-3 CAR LENGTHS AHEAD OF ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302812January 29, 2020
AIR BAGS, POWER TRAIN, EXTERIOR LIGHTING
THERE WAS A REPLACEMENT OF THE PASSENGER CV AXLE. IT WAS AFTERMARKET AND NOT OEM. I HAD TO REPLACE THE FRONT LOW BEAM WIRING HARNESS AND BULBS AT MY OWN COST TWICE. ONCE IN FLORIDA AND ANOTHER IN MY HOME STATE. ALSO THE PASSENGER SIDE AIRBAG LIGHT ISN'T WORKING PROPERLY. THEY SENT ME THE RECALLS ON BOTH. THEN PROCEEDED TO SAY THAT THE RECALL FOR THE AIRBAG LIGHT IS UNDER RECALL. ALSO IF I COULD NOT GET OR FIND MY RECEIPTS FROM THE MECHANIC SHOP. I WOULD NOT GET REIMBURSED. KIA HAS BEEN KNOWING ABOUT THIS PROBLEM FOR YEARS! ON TOP OF THE CV AXLE THIS IS TOO MUCH. IT IS DAMAGING MY TRANSMISSION AS WE SPEAK. MY BRAKES ARE VERY SPONGEY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302852January 29, 2020
ENGINE
I WAS DRIVING ON THE INTERSTATE AT ABOUT 70 MPH. THE ENGINE LIGHT STARTED FLASHING AND THE CAR LOST POWER. I WAS ABLE TO GET TO THE SHOULDER. I TRIED GETTING TO THE NEXT EXIT BUT EVEN DOING 15MPH I COULD HEAR A NOISE IN THE ENGINE. I SHUT THE CAR OFF AND CALLED FOR A TOW. THE CAR WAS TOWED TO MY MECHANIC WHO LOOKED AT THE CAR. HE CALLED TO TELL ME I HAD ENGINE FAILURE. HE CALLED KIA AND GAVE THEM MY VIN. HE SAID THEY CONFIRMED MY CAR WAS INCLUDED IN THE ENGINE FAILURE GROUP. I THEN HAD THE CAR TOWED TO THE LOCAL KIA DEALERSHIP. A DAY LATER THEY CONFIRMED THAT MY CAR NEEDED A NEW ENGINE. THEY SUBMITTED THINGS TO KIA. TOLD ME IT WOULD TAKE 3 BUSINESS DAYS FOR AN ANSWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302547January 28, 2020
ENGINE
THE ISSUE IS THE ENGINE IT'S BURNING THE OIL AND ONE OF THE RECALL THAT THIS VEHICLE HAS BEEN A KNOCKING SOUND IN THE ENGINE AND THATS THE PROBLEM THAT I'M HAVING. THE PROBLEM OCCURRED IN THE ROAD WHEN I SMELLED THE BURNING OIL. NOW MY MECHANICS SAYS THAT I HAVE TO REPLACE A ENGINE THAT ONLY IS 6 YRS OLD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302556January 28, 2020
STEERING, UNKNOWN OR OTHER
THE STEERING COLUMN RATTLES AS THE VEHICLE IS IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302678January 28, 2020
ENGINE
MY KIA SORENTO HAS 70,000 AND EVERY 1,500 MILES I HAVE TO ADD 3 QUARTS OF OIL. I HAVE NO OIL ON MY DRIVEWAY OR UNDERNEATH THE CAR SO I HAVE NO IDEA WHERE IT'S GOING. AND I DO MOSTLY HIGHWAY DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302323January 27, 2020
STEERING
AROUND 32,000 MILES THE CAR BEGAN TO DEVELOP A STICKY, NOTCHED FEELING IN THE STEERING PARTICULARLY WHILE ON THE HIGHWAY. IT SEEMS TO HAPPEN MOST OFTEN AFTER THE CAR HAS REMAINED GOING STRAIGHT FOR A PERIOD OF TIME, WITH NO NEED FOR STEERING ADJUSTMENT. THEN SUDDENLY ADJUSTMENT BECOMES JERKY. SOMETIMES THE WHEEL FEELS STICKY AT THE ONSET OF MOVING IT, REQUIRING MORE FORCE, WHICH LEADS TO TOO MUCH LANE SHIFT, OTHER TIMES IT MOVES FREELY JUST A LITTLE, BUT THE CAR DOESN'T MOVE UNTIL THE WHEEL AGAIN BECOMES STICKY AND MOVING IT RESULTS IN OVERCOMPENSATION. IT'S DIFFICULT TO DESCRIBE, IT FEELS ALMOST LIKE YOU ARE DRIVING IN A RUT AND CAN'T AT FIRST GET OUT OF IT WITH JUST THE NORMAL AMOUNT OF STEERING USUALLY REQUIRED TO MOVE THE VEHICLE AND SO HAVE TO TURN THE WHEEL HARDER, EXCEPT YOU ARE NOT IN A RUT. THE OVERCOMPENSATION IS PARTICULAR WORRISOME ON SNOWY AND ICY HIGHWAYS WHERE A SUDDEN SHIFT CAN LEAD TO A SLIDE. IT'S POSSIBLE THE PROBLEM IS HAPPENING AROUND TOWN AS WELL, BUT BECAUSE THE ROADS ARE CURVY AND I'M MAKING TURNS, I'M ALREADY MAKING LARGE STEERING WHEEL ADJUSTMENTS SO IT'S LESS NOTICEABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302145January 27, 2020
POWER TRAIN
WE WERE DRIVING ON A ROAD AT ABOUT 35 MILES AN HOUR WHEN THERE WAS A LOUD BANG FROM THE REAR END ALMOST SOUNDED AS IF A TIRE HEAD BLOWN UPON BRINGING IT BACK AND DOING TESTS AND CHECKS WE FOUND AT THE REAR TRANSFER CASE OR DIFFERENTIAL WAS TO BLAME. UPON FURTHER RESEARCH ON THE INTERNET WE FOUND THAT THERE HAS BEEN MANY COMPLAINTS ABOUT THE REAR DIFFERENTIAL OR TRANSFER CASE OCCURRING ON MANY OF THE SAME VEHICLES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302151January 27, 2020
AIR BAGS
AIRBAG WARNING LIGHT IS ON & THEY MAY NOT DEPLOY ACCORDING TO THE MANUFACTURER. I FIND MANY KIA MODELS/OWNERS REPORT THIS SAME PROBLEM. SHOULD BE COVERED W/A RECALL!, REFUND, ETC. OWNERS ARE NOT AT FAULT & AGE OR "NORMAL WEAR & TEAR" OF THE VEHICLE IS NOT TO BLAME! NHTSA SHOULD HAVE REQUIRED THE KIA/HYUNDAI CORP. TO ORDER A RECALL OR NOTIFY OWNERS THEY'D FIX THIS IF IT HAPPENED. REPAIR IS BETWEEN $800-$2100+!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302167January 27, 2020
ELECTRICAL SYSTEM, ENGINE, STEERING
DAYS PREVIOUS TO EVENT WAS GETTING WARNING ALERTS ON DIFFERENT PROBLEMS. CALLED DEALERSHIP WHEN WARNING ALERTS CONTINUED HAPPENING. ON DAY OF EVENT WAS DRIVING ON MAJOR ROUTE, WHEN POWER STEERING BECAME DIFFICULT AS I PULLED OVER THE ENTIRE CAR SHUT DOWN. NO LIGHTS, NO BRAKING, NO HAZARD LIGHTS TO ENGAGE ALL SYSTEMS DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301902January 26, 2020
UNKNOWN OR OTHER
DRIVER DOOR WILL NOT UNLOCK OR OPEN FROM THE OUTSIDE. YOU CAN ONLY O PO ON THE DOOR FROM THE INSIDE THEN WHEN HITTING THE LOCK OR UNLOCK ON KEY FOB YOU HEAR A CLICK, CLICK, CLICK NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302119January 26, 2020
ELECTRICAL SYSTEM, ENGINE
TODAY I WAS DRIVING TO MY PARENTS HOUSE ON A LONG STRAIGHT AWAY HIGHWAY (55MPH SPEED LIMIT). I BEGAN PASSING ANOTHER VEHICLE AND AS SOON AS I GOT AROUND HIM MY CHECK ENGINE LIGHT, OIL LIGHT, AND BATTERY LIGHT CAME ON. I PROMPTLY PULLED OVER ON THE SIDE OF THE ROAD AND SHUT THE CAR OFF. I CHECKED OIL LEVEL, WHICH WAS FINE. NO OBVIOUS OVER HEATING, SMOKE, OR LEAKS. I DECIDED TO TURN THE CAR BACK ON TO SEE IF THE LIGHTS WERE STILL THERE BUT THE CAR WOULDN'T START. IT WAS COMPLETELY DEAD ASIDE FROM ONE TINY CRANK NOISE THEN NOTHING. LUCKILY SOMEONE STOPPED AND WE GOT THE CAR STARTED BY JUMPING IT. WENT TO THE LOCAL PARTS STORE AND MY BATTERY, STARTER, AND ALTERNATOR ALL CHECKED OUT OK. NO FURTHER LIGHTS OR ISSUES THE REST OF THE DAY. NOT SURE WHAT HAPPENED BUT I'M SCARED TO DRIVE IT LONG DISTANCE NOW. NEVER HAD AN ISSUE WITH THIS CAR BEFORE THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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