Kia Sorento Complaints

10,397 consumer complaints on file.

#11353139September 4, 2020
EXTERIOR LIGHTING
MY DRIVER'S SIDE HEADLIGHT KEEPS GOING OUT. AT FIRST I THOUGHT IT WAS THE BULB AND I CHANGED THE BULB BUT IT WAS STILL OUT. I WENT TO MY MECHANIC AND THEY FIXED IT. WHILE I WAS DRIVING DOWN THE HIGHWAY GOING ABOUT 55MPH THE LIGHT WENT OUT. I TOOK IT BACK AND THEY FIXED IT AGAIN. THE LIGHT STAYED ON FOR A DAY, THEN WENT OUT WHILE I WAS AGAIN DRIVING ABOUT 55MPH ON THE HIGHWAY. THE NEXT MORNING WHEN I TURNED THEM ON AGAIN IT CAME BACK ON SO I THOUGHT IT WAS FIXED, THEN WHILE I WAS ON THAT SAME HIGHWAY IT WENT OUT AGAIN AND IT HASN'T COME BACK ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353162September 4, 2020
ENGINE
WHILE DRIVING MY 2013 KIA SORENTO SX, THE OIL SWITCH FAILED AND LEAKED OUT ALL THE OIL IN ONE DAY (LESS THAN 15 MILES) CAUSING ENGINE ISSUES. THE ISSUE HAPPENED WHILE IN MOTION AND THE OIL LIGHT FLICKERED ON AND OFF. THIS SEEMS TO BE A KNOWN ISSUE WITH THESE ENGINES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353181September 4, 2020
ENGINE, POWER TRAIN
DRIVING HOME END OF WORK DAY EVERY THING WAS NORMAL DRIVING DOWN 66 AND CHECK ENGINE LIGHT CAME ON THEN .5 MILES LATER LOST POWER TOWER HOME HAS BEEN MAKING POPCORN LIKE SOUNDS FROM ENGINE BEING TOLD IT'S THE PISTONS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353218September 4, 2020
AIR BAGS
TL* THE CONTACT OWNED A 2008 KIA SORENTO. THE CONTACT STATED THAT HE FELL ASLEEP WHILE DRIVING ABOUT 54 MPH. UPON REALIZING WHAT HAPPENED, THE VEHICLE WAS STEERED OFF THE ROAD, INTO A GRASSY DITCH, TO AVOID OTHER VEHICLES. AS THE DRIVER TRIED TO RE-ENTER THE ROAD, THE VEHICLE ROLLED OVER A COUPLE OF TIMES FROM EAST TO WEST ON OPPOSITE SIDES OF THE ROAD AND DAMAGED THE FRONT DRIVER'S SIDE OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED SKIN LOSS FROM LACERATIONS ON HIS LEG AND NECK. THE NECK INJURY WAS CAUSED BY THE SEAT BELT'S SHOULDER STRAP. THE CONTACT WAS TREATED BY THE EMERGENCY VEHICLE TEAM AT THE ROADSIDE. THE VEHICLE WAS TOTALED AND WAS TOWED TO A TOW YARD. THE DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 145,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11352914September 3, 2020
STRUCTURE:BODY
SNOW WHITE PEARL PAINT IS FALLING OFF THE CAR. THE MOST NOTICEABLE AREAS ARE BEHIND THE SUNROOF AND OVER THE DRIVER'S DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352936September 3, 2020
EXTERIOR LIGHTING
POOR VISIBILITY FROM THE HEADLIGHTS AT NIGHT, PASSENGERS CONSTANTLY ASKING ID HEADLIGHTS ARE ON. IN ADDITION HAVE TO REGULARLY REPLACE HEADLIGHT BULBS EVERY SIX MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352970September 3, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
WHEEL SPEED SENSOR, ABS SENSOR, AND TPMS SENSOR GAVE OUT AT 56K. GOT IN ONE DAY AND IT SAID I WAS DOING 140 WHILE PARKED. BEFORE I GOT TO MY DESTINATION, THE ABS, TCS, AND TPMS LIGHTS WERE ON. CAR WAS USED AND WELL TAKEN CARE OF. IF EVERYTHING WASN'T BUILT INTO THE WHEEL HUB, IT WOULD BE A RELATIVELY EASY FIX. INSTEAD I NOW HAVE TO DRIVE MY SORENTO WITH NO TCS, ABS, OR KNOW IF A TIRE IS LOW/FLAT BECAUSE A QUOTED COST OF REPAIR WAS CLOSE TO 1200 DOLLARS. NOBODY HAS 1200 TO GET IT FIXED. AFTER LOOKING AT ONLINE FORUMS, IT SEEMS TO BE COMMON WITH 2013-2015 SORENTO TO HAVE ANYTHING ABS/TCS RELATED GO SOUTH. CAR DRIVES LIKE A DREAM, ONLY WISH IT DIDN'T TAKE 2 MONTHS RENT TO FEEL SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352967September 3, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED WHILE DRIVING 45 MPH, THE AIR BAGS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO TWO INDEPENDENT MECHANICS TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FRONT DRIVER'S SIDE AIR BAGS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT CALLED THE LOCAL DEALER NAPLETON'S KIA OF ELMHURST LOCATED AT 727 W. GRAND AVE, ELMHURST, IL 60126, (630) 530-6866 AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS DIAGNOSED NOR REPAIRED BY THE DEALER. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 127,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352996September 3, 2020
STRUCTURE:BODY
THE PAINT ON THE RIGHT SIDE OF WINDSHIELD STARTED PEELING OFF. I WAS ABLE TO STOP ONE SMALL SPOT FROM SPREADING BY USING THE KIA PAINT PEN, BUT ANOTHER AREA OPENED UP. WIND FROM HIGHWAY DRIVING HAS STARTED TAKING OFF MUCH LARGER AREAS OF PAINT. MY CAR IS KEPT IN A GARAGE SO WEATHER DAMAGE IS NOT THE CAUSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353028September 3, 2020
STRUCTURE:BODY
KIA SORENTO PEARL WHITE PAINT PEELING CHIPPING AND DELAMINATION. PAINT ON ROOF OF CAR HAS BEEN RAPIDLY CHIPPING PEELING AWAY AND IS NOW RUSTING. THE STREAK HAS GROWN ABOUT 2 INCHES IN THE PAST WEEK AND A HALF. CONCERNED THAT IT WILL NOT STOP AND IS DEFECTIVE AND HAVE SEEN SEVERAL COMPLAINTS FOR KIA SORENTO PEARL WHITE PAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353086September 3, 2020
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
A JERKS WHEN YOU TRYING TO PARK WHEN YOU GOING SLOW ON THE PARKING LOT IT HAS A KOOL 2098 FUEL TRIM IT KEEPS IDLING HIGH AND I'M STALLING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352803September 2, 2020
AIR BAGS, ENGINE
WHEN ME AND MY HUSBAND PURCHASED THE SUV USED IN 2016 FROM A HUYNDAI DEALER THAT IS LOCAL, THERE HAS ALWAYS BEEN A SENSOR LIT THAT WE HAD NO CLUE WHAT IT WAS. WE WERE NEVER TOLD ANYTHING ABOUT IT, THEY TOLD US THE VEHICLE WAS IN GOOD CONDITION THAT IT WAS INSPECTED AND EVERYTHING. WE TOOK THE SUV TO KIA IN 2019 TO HAVE THE OIL CHANGED, AND HAD THEM CHECK THE MOTOR TO SEE IF THEY COULD EXPLAIN WHY WE WERE GOING THRU OIL WEEKLY. WHILE WE WERE THERE THE SERVICE PERSON TOLD US THAT THE OCS MAT DOES NOT FUNCTION THAT IT NEEDS REPLACED AND THAT IS WHAT THAT SENSOR IS FOR WHICH WE WOULD HAVE NOT KNOWN AND THE DEALER THAT SOLD IT TO US NEVER TOLD US ANYTHING. I FIGURED IT WAS A WEIGHT SENSOR FOR A CHILD AS I AM NOT AN EXPERT ON THE SAFETY OF VEHICLES.... ALSO, WE WERE TOLD THAT WHEN THE DEALER SOLD US THE VEHICLE AS IS THAT THEY NEVER HAD A SAFETY INSPECTION DONE PRIOR TO PUT IT ON THE LOT. THE LAST DOCUMENTED SAFETY INSPECTION ON THE VEHICLE WAS DONE WHEN IT WAS SOLD BRAND NEW WHEN THE FIRST ORIGINAL OWNER BOUGHT IT FROM THE KIA LOT I BELIEVE IN ANOTHER STATE. KIA TOLD ME THAT THEY HAVE TO DO THE SAFETY INSPECTION BEFORE SELLING IT ON THE LOT BECAUSE A NON KIA DEALER SOLD US THE VEHICLE. I DID CONTACT CALIFORNIA STATE ABOUT MY COMPLAINTS AND WAS TOLD THERE WAS NOTHING THAT I CAN DO TO PROVE I DIDN'T CAUSE IT BUT I HAVE NEVER BEEN IN ANY ACCIDENT IN THE SUV THAT WOULD CAUSE THE AIRBAGS TO GO OFF..... I AM DRIVING DAILY WITH MY CHILDREN IN THE CAR WITHOUT WORKING AIRBAGS. I CANNOT AFFORD TO REPLACE THE OCS MAT AND I BELIEVE I SHOULDN'T HAVE TO. ALSO, WE HAVE HAD ISSUES WITH OUR GASKET THAT WE HAD TO GET FIXED, WE ARE CONSTANTLY GOING THRU OIL AND WE ONLY DRIVE IT AROUND TOWN. WE ARE HAVING TO ADD OIL IN IT EVERY WEEK SO THE ENGINE DOES NOT BLOW. WE NOW HAVE A VACUUM LEAK IN THE GASKET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352808September 2, 2020
AIR BAGS, ELECTRICAL SYSTEM, SEATS
B1764 OCS MAT DEFECT. IT'S BEEN REPORTED TO US BY CENTURY KIA (TAMPA, FL) THAT THEY CANNOT FIX MY AIR BAG SENSOR FORCING US TO PAY A TOTAL $2,400.00. WE DON'T FEEL WE SHOULD BE HELD LIABLE FOR A PART THAT REQUIRES ZERO MAINTENANCE. I'D LIKE FOR KIA TO RESOLVE THIS OR FURTHER ACTION WILL BE TAKEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352843September 2, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
LEFT BLINKER IS FAST AFTER REPLACEMENT AND DIM. RIGHT HEADLIGHT REPLACED AND WORKS TEMPORARILY IF YOU UNPLUG IT ABS PLUG IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352681September 2, 2020
SERVICE BRAKES, STEERING, SUSPENSION
THE SUSPENSION IN THE SLIGHTEST BUMP THAT FALLS, IT DOES NOT PROTECT IT HITS DRY IT HAS NO SUPPORT, THE STEERING WHEEL FROM ZERO MILES IS A RATTLE EVEN THOUGH WE TAKE IT TO ITS GUARANTEE THEY NEVER FIXED IT, IN THE SAME WAY THE BRAKE DISCS TO THE EMERGENCY BRAKING AS THEY SKID, SWEEP; YOU HAVE TO STEP ON THE PEDAL SEVERAL TIMES FOR IT TO RESPOND ...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352438September 1, 2020
AIR BAGS
AIRBAG SYMBOL LIGHT STAYS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352530September 1, 2020
ENGINE
MY SIGNIFICANT OTHER WAS DRIVING MY CAR AND FELT IT NEEDED OIL DUE TO HOW IT WAS SOUNDING WHILE DRIVING IT. HE CHECKED MY OIL AND MY CAR WAS COMPLETELY OUT OF OIL. NO OIL WARNING LIGHT WENT ON. HE ADDED OIL AND SHORTLY AFTER THE ENGINE BEGAN MAKING A TICKING NOISE WHEN HE EXCELERATED. HE WAS DRIVING HOME, APPROXIMATELY 10 MILES, AND THE ENGINE LIGHT CAME ON WHILE DRIVING IT, LOST HORSE POWER WHILE DRIVING. I HAVE 100160+ MILES ON MY CAR, JUST HAD AN OIL CHANGE AT LOCAL KIA DEALERSHIP 3000 MILES AGO. ALWAYS KEPT UP ON MAINTENANCE OIL CHANGES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352678September 1, 2020
ELECTRICAL SYSTEM, POWER TRAIN, STEERING
MY STEERING COLUMN IS OFF CENTER WHICH MAKES MY CAR OR TIRES SHAKE UNLESS I GO A CERTAIN SPEED. MY REAR VIEW CAMERA NEVER WORKS, SCREEN GOES BLACK, BUT OUTLINE SHOWS. THE ELECTRICAL ISSUES WITH MY HEADLIGHTS, REAR, BRAKE AND REVERSE LIGHTS ARE ALWAYS GOING OUT. I HAVE TO REPLACE THEM CONSTANTLY. I HATE GOING TO THE CARWASH BECAUSE I FEAR THAT MY LIGHTS WILL GO OUT AND I WILL HAVE TO REPLACE THE BULBS AGAIN & AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352237August 31, 2020
UNKNOWN OR OTHER
DOOR HANDLES FROM THE INSIDE STOPPED WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352245August 31, 2020
ENGINE
I PURCHASED MY VEHICLE 2 YEARS AGO AND NOW IT NEEDS AN ENGINE. IT IS ONLY 4CYRARS OLD. IT WAS STALLING EVERY ONCE AND WHILE, THEN ONE DAY I TRIED TO ACCELERATE ON THE FREEWAY AND IT WOULD. IT STARTED SMOKING AND THEN DIED OUT. LUCKILY I WAS ABLE TO GET IT UP TO THE NEXT EXIT RAMP. I TOOK TO RECENTLY TO A REPAIR SHOP AND TRY SAID IT NEEDED AN ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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