Jeep Wrangler Complaints

2,374 consumer complaints on file.

#11727748March 29, 2026
STEERING, UNKNOWN OR OTHER
There is a class action lawsuit for 2021-2023 Jeeps where the power steering catches fire. That happened to us.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11727628March 28, 2026
AIR BAGS, ELECTRICAL SYSTEM, STEERING
I am filing this complaint regarding serious safety and consumer protection concerns involving my 2022 Jeep Wrangler (VIN: [XXX] ), manufactured by Stellantis, as well as issues involving the towing company E&R Towing following my accident. Prior to my accident on November 8, 2025, my vehicle experienced multiple ongoing mechanical issues, including overheating, shaking while driving, and abnormal loud noises. These issues raised serious safety concerns and were not properly resolved. On November 8, 2025, I was involved in a rollover accident. Following the accident, Stellantis initiated an investigation and retained Bosch/Engineering Analysis Associates to extract Event Data Recorder (EDR) data from my vehicle. While presented as an independent inspection, this analysis was conducted by a vendor hired by Stellantis, raising concerns about the objectivity and scope of the findings. Stellantis ultimately denied responsibility, stating that the conditions of the crash did not meet the threshold for airbag deployment. However, this conclusion fails to address the ongoing mechanical and safety issues I experienced prior to the accident, including the possibility of system or sensor malfunction. Additionally, my claim for relief under Illinois Lemon Law was denied without fully considering the pattern of defects and safety concerns. I have also filed a complaint with the National Highway Traffic Safety Administration (NHTSA), Complaint #XXX, regarding safety concerns with this vehicle. Following the accident, my vehicle was handled by E&R Towing. I have concerns regarding how my vehicle was managed after the crash, including the handling process and lack of transparency regarding procedures and fees. I am requesting that this matter be reviewed for potential violations of Illinois consumer protection laws, including unfair or deceptive practices, failure to properly address known vehicle safety issues, and improper handling of my vehicle following acciden INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11727591March 27, 2026
SERVICE BRAKES, STEERING, UNKNOWN OR OTHER
In October, my son was driving our Jeep Wrangler 4xe when the vehicle suddenly lost power steering, acceleration, and braking while multiple warning lights were flashing on the dashboard. The vehicle became very difficult to control and created a serious safety concern. We have a video showing all of the warning lights flashing during this incident (it is not allowing me to upload a video below as the file is too large) The vehicle also currently has recalls and service campaigns, including Recall 78C related to a potential engine defect and HBMHCP related to the hybrid battery system. These issues make us feel the vehicle is unsafe and not reliable to drive. The recalls and issues have also affected our ability to use the vehicle as intended and have reduced the value of the vehicle. We are concerned that this vehicle may have a safety defect related to the engine or hybrid/electrical system that could cause loss of power, steering, braking, or vehicle control. We have been told there is currently no fix for these issues and that we should continue driving the vehicle, to park outside and not charge it. This makes us feel the vehicle may be unsafe and unreliable to drive. We are making monthly payments for a vehicle that does not behave as intended.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727505March 27, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
My 2024 Jeep Wrangler 4XE has been out of service for a total of 23 days across two separate dealer visits for battery-related safety recall repairs. The vehicle currently has two open recalls with no available remedy: Recall #78C (NHTSA #25V-766) - PHEV safety recall related to hybrid battery fire risk. Parts are unavailable. Recall #A7C (NHTSA #25V-710) - FOTA firmware update recall due to potential loss of power while driving. No fix available. During the most recent service visit (02/26/2026 through 03/11/2026, 13 days) at Town & Country Jeep in Levittown, NY, the hybrid battery was fully removed and replaced under Recall #68C. Despite the battery replacement, the vehicle sometimes stops charging when plugged in, requiring me to unplug and replug to resume charging. The two remaining open recalls have no available parts or fix. One of them (Recall #A7C) involves a potential complete loss of power while driving, which is a serious safety hazard. The 4XE model was discontinued in 2026. I am driving a vehicle with known unresolved safety defects and no timeline for a remedy. No crash or injury has occurred. No fire has occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727458March 27, 2026
ELECTRICAL SYSTEM
1. The Hybrid Battery , yes, Jeep is at dealer since 3/12/25. After daily calls to get updates, including voicemails and emails to service rep and Manager several times, Finally was advised on 3/25/26 (13 days) that it needs the part and will be at least 4-6 weeks more, no loaner, no info, nothing else was provided other then to call Jeep cares to file a complaint--you can imagine how that went---they referred me back to the dealer but did open a complaint/ 2. was advised car could go on fire at any time, thank God I was not driving it at the time. 3. seems its a known common problem and current recall. 4. Inspected by Rockland jeep dealer and still sitting there. 5. no warning signs prior to car not starting. car is a lease and the lease expires prior to getting the car back, I called chrysler leasing and they directed me to call the dealer, called Jeep cares and they advised still waiting on rental authorization so I can get a rental car (which I would have to pay for and trust they will reimburse me- after all this, I do not trust them) , also they said to call the dealer after opening up a case. Bottom line, I am 16 days in , with 4-6 weeks to go with no car, no options as of this claim. I pay 700 a month for this lease and I will be out 2 months---I just asked them to extend it for the 2 months on them or keep the Jeep, Chrysler advised again to call dealer as they cannot do any of that. The dealer not advising me for 2 weeks what ( per Jeep cares) takes 10 minutes to diagnose, not providing a loaner after a week calling for one. I do not know what to do other then start to call lemon law attys?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727304March 26, 2026
ENGINE
Manufacturer has not remedied two safety recalls in a timely manner, and instead provided me written guidance via email stating it is safe to drive the vehicle, despite two open safety recalls which both state the issues can cause a vehicle crash without prior warning. Vehicle has had Manufacturer Recall Number A7C (NHTSA Recall Number 25V-710) since Oct 17,2025, and Manufacturer Recall Number 78C (NHTSA Recall Number 25V-766) since Nov 06,2025.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727281March 26, 2026
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
A recall repair was completed in 2023 related to an overheating warning. Recently, the same issue has returned. The engine cooling fan runs at a very high speed for several minutes and then shuts off, even when the vehicle is cold or operating under normal conditions. An overheating warning message appeared briefly while driving, but the temperature gauge remained within the normal range. This suggests the engine may not actually be overheating and that the issue may be related to a faulty sensor, electrical system, or control module. The problem has not yet been fully diagnosed by a dealer due to diagnostic costs, but the symptoms are consistent with the original issue that led to the recall repair. This condition could pose a safety risk because the driver may receive inaccurate overheating warnings or may not be alerted if a real overheating condition occurs. The issue is intermittent and has occurred both while driving and when the vehicle is stationary. Attempts were made to contact the manufacturer to report this as a repeat issue after a recall repair, but no resolution was provided and a formal case was not successfully established.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727240March 26, 2026
ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
I am reporting a safety-related electrical failure involving the heated steering wheel system in a 2023 Jeep Wrangler. While driving, the heated steering wheel malfunctioned and produced smoke from the steering wheel area. This created an immediate safety concern due to the presence of smoke and the potential for electrical overheating or fire in a critical driver control component. This was not an isolated incident. The same system required a prior repair under warranty in late 2023. Despite that repair, the failure recurred in late 2025 with more severe symptoms, including overheating and damage to electrical components. The vehicle was taken out of service for repair, and the total time out of service related to this issue was approximately 115 days due to parts delays and repair time. The problem was confirmed and repaired by authorized dealerships, including replacement of the steering wheel and related electrical components. There were no meaningful warning indicators prior to the failure. The issue occurred during normal operations. The repeated failure of the same system, combined with smoke and electrical malfunction in the steering wheel, raises concern about a potential defect that could pose a safety risk to drivers and passengers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727232March 26, 2026
POWER TRAIN, ENGINE, VEHICLE SPEED CONTROL
What component or system failed or malfunctioned, and is it available for inspection upon request? -After the 68C recall update for the HV battery failures, the vehicle has not been able to consistently maintain or provide power due to the limitation of the battery introduced as part of the recall. This is most noticeable driving in Electric Mode below 60% charge. The throttle behavior is inconsistent and unpredictable due to the recent updated How was your safety or the safety of others put at risk? -I was merging onto a controlled access highway and unable to accelerate after pulling into the travel lane from the merging lane due to the limitations of the battery power. The engine did not respond in time to provide power to the vehicle. The occurrence of the loss of power is unpredictable. Some times the electric battery and motor can provide the necessary power, and in others it does not respond to the throttle demand at the same state of charge with no indication of the issue. Has the problem been reproduced or confirmed by a dealer or independent service center? -It has not yet Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? -It has not Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? -No warning lamps were provided
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727067March 25, 2026
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
The high-pressure fuel pump (HPFP) failed internally while I was driving at night, causing the vehicle to suddenly stall and shut off completely while my children were in the vehicle. This resulted in an immediate loss of power and created a dangerous situation in traffic. The failure caused metal debris to spread throughout the entire fuel system, and the dealership confirmed that the system requires full replacement. I was quoted approximately $15,000 for repairs. This vehicle previously had a manufacturer recall related to the fuel pump that was completed in 2022 and is now listed as closed. Despite the recall repair, the same failure occurred again. This demonstrates that the recall remedy did not correct the defect. The sudden engine shutdown without warning presents a serious safety hazard, especially at night and with passengers in the vehicle. Its been at the dealer ship for a month.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726798March 24, 2026
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, POWER TRAIN
The issues lies in the Hybrid systems electric only function. When climbing grades, the vehicle experiences severe power loss which can be felt by the driver and is displayed by the vehicle on the dashboard information cluster. Power output from the hybrid system drops to or below 50% output even when pressing the accelerator to maximum. This issue occurs almost every time climbing a steep grade regardless of exterior temps. After losing speed and power on a steep grade while working the accelerator to or near maximum application the engine is activated abruptly without warning and without the proper hybrid warm up sequence and causes startling shifting by the powertrain and jerks the vehicle. This behavior began after Recall 68C was performed and hybrid Battery replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726653March 24, 2026
STEERING
The contact owns a 2022 Jeep Wrangler. The contact while driving at 70 MPH, the vehicle experienced the death wobble. No warning light was illuminated. A dealer was contacted. The contact pulled over twice and drove 65 MPH on the way to the residence. The vehicle was taken to the dealer where it was diagnosed that the steering damper and tie rod needed to be replaced. The steering damper and tie rod were replaced, and the vehicle was repaired. However, the failure reoccurred several times. The manufacturer was not notified of the failure. The failure mileage was 28,998.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726552March 23, 2026
POWER TRAIN, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Component/System Failure: The hybrid/electric propulsion system intermittently loses power while driving. Electric output is progressively reduced to approximately 50%, then 25%, and then fully disabled, even when sufficient battery charge remains. The condition appears to involve the hybrid control/electric drive system. The vehicle is available for inspection upon request. What Happened / Safety Risk: The loss of electric propulsion occurs unpredictably during normal operation, including both highway and city driving. The reduction in available power and sudden loss of electric functionality creates a potential safety concern, particularly when driving in traffic or at higher speeds, where reduced or inconsistent propulsion may impact the ability to maintain speed or respond to driving conditions. Additionally, the vehicle is subject to a high-voltage battery recall involving fire risk, which raises concern regarding safe operation and storage of the vehicle. Reproduction / Dealer Confirmation: The issue has been reproduced and confirmed by the dealership (Johnson Auto Plaza, Brighton, CO). The dealership also confirmed that the same issue was reproduced on another Jeep Wrangler 4xe vehicle on their lot. Inspection by Manufacturer / Others: The vehicle has been inspected by the dealership and escalated to Jeep Engineering. The manufacturer has been unable to diagnose the issue due to the absence of diagnostic codes and has not identified a repair. Warning Lamps / Messages / Symptoms: No consistent warning lamps or diagnostic codes are present when the failure occurs. The loss of electric functionality happens without a predictable pattern and without clear diagnostic indicators. Additional Notes: The issue occurs unpredictably under all normal driving conditions, including: Highway driving at speed City driving at low speed Various battery charge levels (low and high) The dealership has suggested possible driver-related causes; UNsupported by car behavior
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726411March 23, 2026
ELECTRICAL SYSTEM
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was taken to a local dealer, where an engine oil replacement was performed, and the High-Voltage Battery was replaced. Upon further inspection, the local dealer diagnosed the High-Voltage Battery replacement as a failure. In addition, the contact stated that the vehicle remained at the local dealer for several months; however, the parts were not available for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726387March 23, 2026
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
I own a 2024 Jeep Wrangler 4xe that I purchased in September of 2024 from Charlie's Jeep in Augusta as a used car with just under 5,000 miles. Now it has about 11,888 miles and has been un-driveable since December 1 due to unresolved safety recalls. The car is a certified used Jeep and is under warranty and has two current major safety recalls, one of which does not have a solution and a fix. The first recall is for a faulty hybrid battery that can catch on fire, and the second recall is for residual sand left in the engine, which can cause a sudden loss of propulsion and/or fire. This sand can migrate to other parts of the car, so an engine replacement would not be a complete fix. Currently, the car has a "Do Not Drive" recommendation from Jeep and as a result, it has been sitting at the dealer since December 1, 2025. Because of the recalls, the value and safety of the car is very much depreciated. I have tried to work with Jeep and the dealer on a reasonable solution to no avail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726220March 22, 2026
ELECTRICAL SYSTEM
Jeep has failed to provide a solution or a refund for the recall 78c for the wrangler 4xe. I am unable to park in my garage or any garage, I’m unable to use the electric features of the hybrid, and I’m uncertain of the fire risk will impact my vehicle. I would like reimbursement for the lack of functionality for the past 4 months. And I would like to turn in the leased vehicle since they still have no solution. I want penalties waived.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726190March 22, 2026
STEERING
While driving on roads I would characterize as good, Our 2021 Jeep Wrangle has exhibited what is widely know as the "death wobble". 1st time was when vehicle has approximately 10,000 miles and it was noted as being severe, dangerous and very scary. 2nd and 3rd time time and with the same road conditions, it occurred. Mileage was 20,000 and 21,000. On March 13th, and with 23,702 miles, we serviced the vehicle to address a known issue with water pump coolant leak and I explained the front wheel steering "wobble issue". They reviewed, test drove and found no issues with it. 3 miles after picking up vehicle, and at approximate 50 MPH, the unit went into a major wobble condition. I immediately returned to the dealership. Technician recommended steering stabilizer and I was told 9/10 times this fixes the "shake". Service team also explained this is a fairly widespread concern with Jeep Wrangler. I consider this a major risk to me, my family and other drivers around me/vehicle. Only my wife and I have experienced the condition. Dealer was unable to duplicate. No other warning lights or fail conditions are available. On YouTUBE, search Jeep Death Wobble and you will be able to see and witness the condition. Its spot-on. Links below. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726099March 21, 2026
ELECTRICAL SYSTEM, POWER TRAIN, FUEL/PROPULSION SYSTEM
I am submitting this complaint regarding a new safety incident involving my 2024 Jeep Wrangler 4xe after completion of the repair associated with Recall 68C. The Recall 68C repair was completed on January 28, 2026. After that repair, the vehicle experienced new and serious operating failures. The vehicle repeatedly tripped my home charging circuit during charging attempts. In addition, the vehicle's electric mode malfunctioned despite the battery showing charge. The vehicle then experienced loss of propulsion and stalled while driving, creating a serious safety risk. Because of this incident, the vehicle was towed through Jeep Roadside Assistance and is now at Schumacher Jeep in [XXX] for diagnosis. The vehicle is currently not safely operable. Recall 78C also remains open with no available remedy. This complaint is being submitted as a new safety incident following completion of the Recall 68C repair, and it should be reviewed together with my prior ODI complaints, including ODI XXXand ODI XXX. I can provide supporting documentation, including recall records, repair records, tow documentation, and dealer information. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726003March 21, 2026
ENGINE, FUEL/PROPULSION SYSTEM
There are multiple recalls on my vehicle the 68c which was a overheating battery issue that a software update was performed but the underlying battery issue still exists and the 78c which is sand casting in the engine block which has no fix and the dealer has no remedy because Stellantis has no remedy they say it could cause catastrophic engine failure but it’s safe to drive they refuse to give me a loaner or reimburse me for a rental vehicle they also refuse to buy back my vehicle so I can get into a safe gas powered vehicle I find this unacceptable and would like you to take action against this company please help us Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725535March 19, 2026
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
after a recent recall (68C) for my 4xe the driving characteristics of my vehicle have totally changed. accelerationis delayed and jerky with the engine cutting in and out very unpredictavely now. electric range has also gone down in a real world scenario. Jeep has not clarified or explained that the recall did to the driving dynamics of the vehicle after the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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