Jeep Wrangler Complaints

2,374 consumer complaints on file.

#11733062April 22, 2026
ELECTRICAL SYSTEM
After having the 68C recall completed on December 30, 2025, my 2025 Jeep Wrangler Rubicon 4xe has experienced a significant and consistent reduction in power while operating in electric mode. Prior to the recall repair, the vehicle performed as expected. The issues began after the repair was completed. Problems post recall include: -Sluggish and weak acceleration in electric mode -No acceleration in electric mode when driving at highway speeds -Vehicle failing to maintain electric-only operation -Reduced power and speed when in electric mode These issues have created dangerous driving conditions, particularly on highways and during merging situations where adequate power and acceleration are critical to safety. This vehicle was purchased specifically for its hybrid/electric capabilities, which were a primary factor in the buying decision and are reflected in the vehicle's premium price point. It is deeply concerning and feels deceptive that a manufacturer issued recall has effectively degraded or disabled the core electric functionality that consumers paid for. Owners should not have their vehicles made worse by a recall intended to improve safety. I am aware that many other 4xe owners are reporting identical symptoms following the same 68C recall repair, suggesting this is a systemic issue introduced or caused by the recall software or hardwire modification, so this is not an isolated incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733019April 22, 2026
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Digital and physical speedometers show different values and increasing deviate from radar reported speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732687April 21, 2026
ENGINE, UNKNOWN OR OTHER
THIS IS THE THIRD RECALL ON MY VEHICLE. FIRST TWO WERE FIXED. THIS ONE HAS NO REPAIR AND NO ETA IN SIGHT. RIDICULOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732640April 21, 2026
ENGINE
Unknown. I was driving and my jeep started making g a very loud rattling sound it kept getting louder. Eventually it made a screeching sound and the dash board lit up and it stopped and the engine began to smoke really bad. The engine light came on but I tried my best to make it home. It was towed to the dealership and they said that the engine needed to be replaced because there was a hole in it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732614April 21, 2026
ENGINE
My vehicle was purchased brand new and currently has only about 13,000 miles. Despite this, it is already being recommended for a full engine replacement. The dealership has diagnosed coolant seeping into cylinder 4, indicating a failing head gasket. I do not understand how this could be attributed to me, as the car is still very new and has never overheated. I first noticed the issue in April 2025, when I had to begin regularly adding coolant. I have kept receipts documenting all coolant purchases since that time. However, the dealership is refusing to cover the repair, claiming that I am at fault because I replaced the coolant expansion tank. The timeline clearly shows otherwise. The coolant loss began in April 2025, while the expansion tank was not replaced until July 2025—months after the issue had already started. While the expansion tank is part of the cooling system, it would not cause a head gasket failure. This situation has also created a safety concern for my family, as my wife and child are now afraid to drive the vehicle due to the risk of being stranded where most hawaii roads do not have safe shoulder to pull over on. According to the traffic safety of Honolulu, there are numerous cases where people were killed for being on the side of the road. Given these facts, I am requesting that this matter be reevaluated and that the necessary repairs, including engine replacement if required, be covered under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732608April 21, 2026
ELECTRICAL SYSTEM, ENGINE
Driving on the highway smoke came from under the hood in the right hand side forcing my family out on the highway keep ingulfed in flames and burnt to a crisp
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11732504April 20, 2026
ENGINE
Vehicle started missing at around 2000 miles, also a check engine light came on. Took it to Rick Hendrick Jeep and they ended up replacing an oxygen sensor and telling me the Vehicle was not missing even though I have OBD reports showing the engine missing. At around 7000 miles I performed the second oil change on the vehicle, when inspecting the old oil filter I found larger particles of metal in it. I took the vehicle back to Rick Hendrick and the mechanic looked at the filter that was new (only 500 miles) and said he only found glitter. The mechanic said this is normal for break in. The pieces I see in the oil filter are larger and some look like lathe shavings. I have pictures of the metal particles. So I was given back the vehicle and told it's ok. I know it isn't ok with that amount of metal in the engine and am afraid it will leave me stranded on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732474April 20, 2026
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
On April 17th 2024 my vehicle received a recall update 68C regarding the plug-in hybrid electric vehicle battery. Two days later, I was driving on a major freeway in Southern California, noticed that the EV battery was not being depleted as it remained at 100%. Shortly thereafter, a check engine light came on, and the power was severely restricted. Within a few minutes, the vehicle completely lost power in the middle of the freeway and I was able to get over to the right shoulder. At this point, the vehicle had no power and I could not turn the vehicle off either regarding the electronics. I had the vehicle towed to the dealership in San Diego, and by the time it was at the dealership, the vehicle was in full lockout mode and had zero battery power left and could not even lock the doors. This caused a significant safety hazard as I was with my [XXX] child and the vehicle just completely lost power on the freeway. The vehicle is now at the dealership and they are giving me a very hard time saying that there is nothing wrong with it, but I have read that there have been many problems with this recall update. The dealership told me that the problem was a bad 12 V battery and that I needed to pay to replace that and I argued with them that that was not the problem and they are not addressing the major issue with a complete power loss on the freeway after a required software update that has known problems. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732400April 20, 2026
UNKNOWN OR OTHER, STRUCTURE:BODY
The car which is barely driven, suddenly caught on fire while parked in my home driveway after sitting there for close to 8 hours. so the car wasn't in use at the time. It's completely gone.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11732340April 20, 2026
ENGINE, ELECTRICAL SYSTEM
I was involved in a collision. The front driver's side hit another car, causing a lot of damage. The surprise was the fire. There is no reason for it to have caught for the way it did. The door was jammed, so resorted to unhooking the soft top, while I caught fire. I opened the top and jumped off the top, crawling away with burns and cuts before the entire engine exploded. I could have still been in that car, and I don't think I would have made it.
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#11732138April 18, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
While driving approximately 35 MPH on a 4 lane major roadway, the vehicle suddenly shut off in motion, resulting in a complete loss of power. This included loss of power steering and the ABS system. The vehicle effectively locked up, and a message appeared on the display instructing me to place the vehicle in park. As a result of the shutdown, the vehicle lost all propulsion and came to a complete stop in an active travel lane of a high-speed roadway. There was no ability to maneuver the vehicle out of traffic. I could not steer it to safety, restart it, or shift it into neutral. The vehicle was fully immobilized in the roadway. This left me and my family stopped in an active lane of traffic, exposed to oncoming vehicles traveling at highway speeds, creating an immediate and serious risk of collision. At the time of the incident, I had two children in the vehicle. We remained in this dangerous position until police arrived and an hour after. The vehicle ultimately had to be removed from the roadway with assistance, as it was not operable. During the event, there was a total loss of electrical power. The critical safety systems, including brake lights, were not functioning during the shutdown. After attempting to reset the battery, the vehicle continued to malfunction. It would not properly turn on or off, wouldn't shift into neutral and remained unable to be moved. This is the third occurrence of this; once was while driving at highway speeds. All warning lights, including the battery light, were illuminated. The vehicle is subject to an active recall; however, I have been informed that there is currently no available remedy . Despite this, the dealership and Stellantis advised that the vehicle was safe to operate. Given the repeated loss of power while driving, the inability to move the vehicle out of an active roadway, and the absence of an available repair, this vehicle presents a serious safety risk and I should be able to turn this vehicle in with refund.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732051April 18, 2026
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Vehicle shut off while driving. Luckily we were in right lane and we just drifted into breakdown lane with no power steering or power braking. These cars are unsafe 2500-4000 lb missiles going down the roadway and the government is continuing to allow them on the roadway with serious life jeopardizing known defects. The dealers point at Jeep, Jeep points to dealers, both point to Stelantis and it an endless run around. All we want is out of the lease and nobody will help. We can’t drive the car as it’s unsafe. Our dealer is trying to help and gave us a loaner car (of much less value) but we are paying a lease on a much higher cost car while driving a low value loaner, meanwhile Stelantis just ignores the request to be let out of the lease without paying the full lease value on turn in. That’s over $13,000 if we turn it in now. Stelantis says work with your dealer. The dealer says we can’t do anything until they come out with a fix. We just want out of the lease. These cars are unsafe, by their own admission, and should not be on the roadways.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732035April 18, 2026
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, POWER TRAIN
My Jeep Wrangler 4xe now has controlled/limited electric propulsion while driving in electric only mode after 68c recall was performed. With no warning while driving in electric only mode, my vehicle will not accelerate without accelerator press almost to the floor to activate the internal gas engine. This behavior on a cold run starts out fine, but as the vehicle(electrical system) warms, the limitations come on strong can catch the driver completely off guard if needing to accelerate quickly to merge into traffic or enter freeway on ramps. This erratic behavior is both dangerous to the driver along with other drivers on the road. My dealer has driven the vehicle on a short(in town) test drive and concluded the vehicle drives as intended by the manufacture. No warning are lamps visible, and as outside temps rise, this issue seems to be more apparent. This electrical behavior started the day I received my vehicle from the dealer after 68c recall was performed. The software that is now installed on these 4xe vehicles seem to be limiting/cutting the electrical output of the onboard high voltage battery to limit or eliminate heat stress on the internal battery known to catch fire and burn under heavy load. This creates a safety hazard to owners who drive these vehicles that basically stall out(no acceleration/dead pedal) without warning given to the operator prior to the software limiting the battery output to the vehicle drive train at will. When this occurs the electrical boost gauge on the 4xe dash will not rise above 25% no matter how far down you push the accelerator pedal, where normally(when not limited by software) the gauge can reach 100% during the electrical acceleration process.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731901April 17, 2026
ELECTRICAL SYSTEM
Subject Urgent Complaint – Recall Repair Delay for 2022 Jeep Wrangler I am writing to formally express my dissatisfaction with the handling of a recall repair for my 2022 Jeep Wrangler, specifically involving the electric battery system that powers the vehicle’s electric motor. While I understand the importance of safety recalls, the excessive delay in completing this repair has become unacceptable. My vehicle has been unavailable for an extended period, and I have not received a clear or reliable timeline for when the repair will be completed. This situation has caused significant disruption to my life. As a rideshare driver and professional traveling musician, dependable transportation is critical to my income. The delay has directly impacted my ability to work and earn a living. Furthermore, it has negatively affected my family life and overall quality of life due to limited mobility. I am requesting immediate action to address this matter, including: An expedited resolution and firm completion date for the recall repair A loaner vehicle or reimbursement for alternative transportation during the repair period, Consideration of financial compensation for lost income and inconvenience caused by this delay. I have made every effort to comply with recall procedures, and I expect the same level of responsibility and urgency from Stellantis/Chrysler. If this issue is not resolved promptly, I will continue to escalate the matter through appropriate consumer protection channels. I look forward to your immediate response and a satisfactory resolution. Sincerely, [XXX] [XXX] VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731523April 16, 2026
SERVICE BRAKES, ENGINE
While braking at low speed approaching a stoplight, the vehicle did not slow as expected when I removed my foot from the accelerator. As I applied increasing brake pressure, the engine revved and the vehicle continued to move forward into the intersection. The brakes appeared to be working but had to counter engine power, and the tires briefly chirped. I shifted into neutral to stop the vehicle and then backed out of the intersection. If another vehicle had been stopped in front of me, a collision would likely have occurred. The vehicle was in Fuel and Oil Refresh Mode (FORM) with Max Regenerative Braking enabled at the time of the incident. There were no warning lights or messages. I provided dashcam video to the dealer. The dealer was unable to duplicate the condition but reported that stored vehicle data showed ABS activation during the incident. The dealer has documented the event as a safety concern and reported it to the manufacturer. This appears to involve unintended forward movement or application of engine power while braking, creating a significant safety risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731459April 15, 2026
ENGINE, ELECTRICAL SYSTEM
After the 68c recall the power of the electric drive is limited. Frequent power loss occurs on highway driving during acceleration (merging onto highway or passing other cars). Despite the battery being charged up to 50% there is only 25% power available. The car is a plug in hybrid vehicle. The internal combustion engine states in these cases with several seconds delay. During that time the car does not accelerate sufficiently to safely merge onto a highway or pass other cars. The power loss happens without warning during critical drive situations like merging onto a highway or passing other cars. The driver expects a continuous level of power by the car, not a sudden power loss. This is reported by countless other drivers on all social media platform as a consequence of the 68C recall that affects 350 000 Jeep Wrangler 4xe and Grand Cherokee 4xe. Jeep does not respond to customer complaints or requests for clarification.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731035April 14, 2026
ENGINE
The engine is overheating at idle speed and there's a phamtom coolant leak. We just bought this in January and are already having major issues. Seems to be a problem with the plastic coolant reservoir being near a very hot engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730876April 13, 2026
SUSPENSION
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730752April 13, 2026
POWER TRAIN
Vehicle dropped off at the McGovern Chrysler Jeep dealership in Newton, MA on March 31, complete transmission failure, vehicle has active recall 25V-741 and resolved recalls including 25V-766 (engine sand contamination affecting propulsion).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730699April 12, 2026
UNKNOWN OR OTHER
The issue involves the engine/powertrain system as identified in Recall 78C for my 2024 Jeep Wrangler 4xe. The recall states there is a risk of catastrophic engine failure, vehicle fire, and unexpected loss of propulsion. At this time, the manufacturer has indicated that no repair remedy is available. This defect creates a safety concern because sudden loss of propulsion or engine failure could occur without warning while driving, increasing the risk of a crash, especially at highway speeds or in traffic. Prior to the recall, I experienced an incident where the vehicle began sputtering and would not respond properly to acceleration, significantly limiting vehicle movement. The issue was evaluated by a dealership, but the condition could not be replicated at that time. Based on the current recall involving engine contamination and propulsion failure, I am concerned that this prior incident may be related. The problem has not been resolved because there is currently no available repair. The manufacturer has acknowledged the defect through the recall but has not provided a timeline for a fix. I have contacted the manufacturer regarding this safety issue; however, my concerns about the risk associated with this defect have not been addressed, and no resolution has been provided. I am submitting this complaint to document the safety risk associated with this unresolved defect and the lack of an available remedy. Continued operation of the vehicle may pose a risk to occupants and others on the roadway due to the potential for sudden loss of propulsion or engine failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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