Jeep Liberty Complaints

8,882 consumer complaints on file.

#11061567January 10, 2018
VISIBILITY/WIPER
THE CLAMPS HAVE BROKEN ON THE DRIVER'S SIDE WINDOW TRACT. THIS IS PREVENTING THE WINDOW TO RAISE OR LOWER. I HAVE TO EITHER RAISE OR LOWER THE WINDOW BY PLACING MY HANDS ON THE GLASS.I HAVE HAD THIS PROBLEM BEFORE IN MY 2010 JEEP LIBERTY. I WAS STATIONARY WHEN THIS HAPPENED AFTER TRYING TO ROLL MY WINDOW DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061600January 10, 2018
SEAT BELTS
DRIVERS SEAT BELT RELEASE WILL NOT LOCK SEAT BELT. BELT RELEASES WITH MOVEMENT OF DRIVER. VEHICLE HAS APPROX 77,000+ MILES AND NORMAL WEAR/TEAR SHOULD NOT HAVE CAUSED SEAT BELT TO MALFUNCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061454January 9, 2018
SERVICE BRAKES
NOTICED HEAT AND SMELL COMING FROM REAR LEFT WHEEL. THE FIRST TIME IT HAPPENED THE BRAKE CALIPER FROZE, I HAD IT CHANGED IN 2014. ALSO ON THE SAME WHEEL I HAD TO CHANGED 2 TIMES THE ABS SENSOR, ONE TIME IN 2015 AND AGAIN 2017. MY MECHANIC OBSERVED THE BRAKE HOSE (REAR LEFT WHEEL) MALFUNCTIONNED WHICH IN TURN IS MELTING THE BRAKE PAD WHICH IS SMUDGING ONTO THE ROTOR. HE EXPLAINED THAT THE BRAKE FLUID IS BOILING DUE TO THE BRAKE HOSE. JEEP IS 43,000 AND THIS WILL BE MY SECOND BRAKE JOB. I NEED TO CHANGE BRAKE HOSE, PAD, CALIPER AND ROTOR ON BOTH SIDE TO MAKE IT SAFE TO DRIVE. PLEASE HELP ME FIND IF THERE IS A PROBLEM WITH THE BRAKE HOSE THAT HAS BEEN REPORTED BY OTHERS OWNERS OF JEEP LIBERTY 2011. THANK YOU VERY MUCH. THE BRAKE HOSE IS BACK ORDERED AND WE WERE TOLD IT WILL TAKE ABOUT 2 TO 3 WEEKS FOR THE PART. IT IS SCARY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061272January 8, 2018
AIR BAGS
WEDNESDAY DECEMBER 20 2017, MY WIFE AND I WERE DRIVING EAST ON HWY 10 DURING SNOWY CONDITIONS, WHEN WE HIT BLACK ICE AT 50 MPH. THE VEHICLE SPUN 360 AND HIT A GUARD RAIL AT 40-45 MPH. THE AIRBAGS IN THE VEHICLE DID NOT DEPLOY RESULTING MAJOR INJURIES TO MY WIFE (PASSENGER) BROKEN STERNUM AND RIGHT BROKEN TIBIA, WHICH WAS CORRECTED WITH MAJOR SURGERY AND REHABILITATION. THE ROADS WERE SNOWY, TRAFFIC WAS AT 45-50MPH IN A 60 MPH SPEED LIMIT ZONE. THE ACCIDENT HAPPENED ON HWY10 E AND FERRY ST IN ANOKA MINNESOTA. THE JEEP LIBERTY IS TOTALED AND MY WIFE IS SUFFERING FROM INJURIES WOULD HAVE BEEN SEVERE, WOULD THE SAFETY AIRBAGS HAD DEPLOYED AND KEPT MY WIFE FROM MOVING FORWARD INTO THE DASH. *BF *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11060869January 6, 2018
SEAT BELTS
THE SEAT BELT DOES NOT CONSISTENTLY LATCH. ALSO, THE SEAT BELT COMES UNLATCHED WHILE DRIVING WITH THE BUTTON UNTOUCHED. AS AN EXAMPLE, THE SEAT BELT UNLATCHES WITHOUT TOUCHING THE RED BUTTON ON THE EXPRESSWAY AT 70 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058194January 3, 2018
AIR BAGS, SEAT BELTS
I TOOK MY VEHICLE TO THE DEALERSHIP TO HAVE THE ORC MODULE REPLACED AS PART OF RECALL CAMPAING R06. THE SERVICE WRITER INFORMED ME THAT AFTER R/R OF ORC, THEY HAD TO REPLACE THE FRONT IMPACT SENSORS, WHICH WAS NOT PART OF THE RECALL, AND AFTERWARDS THEY COULD NOT COMMUNICATE WITH THE ORC AND IT WOULD COST ME $100.00 OR SO TO HAVE ISSUE DIAGNOSED. I COULDN'T AFFORD IT AND NOW HAVE NO AIR BAGS. ALSO AFTER LEAVING THE DEALERSHIP I NOTICED THE PASS. SEATBELT IS IN A CONSTANT LOCKED POSITION WHILE THE DRIVERS SIDE SEAT BELT NEVER LOCKS EVEN WHEN BRAKES ARE APPLIED. FCA SAID I WLD NEED TO PAY FOR THE DIAGNOSIS & IF FOUND TO BE RELATED TO THE ORC RECALL FCA WOULD REIMBURSE ME BUT I CAN'T AFFORD THE DIAGNOSIS FEE. SO NOW I HAVE TO DRIVE A VEHICLE WITH NO AIR BAGS AND NO SEAT BELTS. HOW CAN THIS BE CONSIDERED A REMEDY TO A RECALL SITUATION? FCA STATED THAT IT DID SOUND LIKE IT WOULD BE RELATED TO THE ORC RECALL. IF THAT IS THE CASE WHY SHOULD I HAVE TO PAY FOR THE DIAGNOSIS? IT DOESN'T SOUND LIKE TO ME THAT FCA TRULY CARES ABOUT THE SAFETY OF THEIR CUSTOMERS. IS THERE ANYTHING THAT CAN BE DONE TO GET THIS RECTIFIED WITHOUT COST TO THE CUSTOMER? THIS HAPPENED IN MAY OF 2016 & I DIDN'T KNOW I COULD REPORT THE INCIDENT TO ANYONE OR SHOULD EVEN QUESTION IT UNTIL I SPOKE WITH A NEIGHBOR WHO USED TO WORK FOR A DEALERSHIP WHO ADVISED ME TO LOOK INTO THE ISSUE FURTHER AS HE SAID IT DIDN'T SOUND RIGHT TO HIM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058209January 3, 2018
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
MY 2010 JEEP LIBERTY SPORT WENT ON FIRE. I WAS STOPPING AT A STOP SIGN AND ALL OF A SUDDEN THE CAR STARTED TO COMPLETELY MALFUNCTION. THE CARE SHUT OFF AT THE STOP SIGN, THE HORN WENT OFF FOR ABOUT 5 MINUTES, THE WINDSHEILD WIPPERS WENT OFF, ALL OF THE DOORS LOCKED AND I SAW SMOKE FROM THE HOOD. I DIDNT KNOW WHAT TO DO AND MAYBE AFTER ABOUT 3 MINUTES OF TRYING TO GET DOORS TO UNLOCK THEY FINALLY DID I GOT OUT AND OPENED THE HOOD AND THE WHOLE HOOD WAS UP IN FLAMES. NOW ITS A TOTAL LOSS THEY ARE ONLY PAYING OFF MY LOAN AND I AM STUCK WITH TRYING TO COME UP WITH MY OWN MONEY TO BUY A NEW CAR NOW I THINK I SHOULD BE ENTILTED TO A LAWSUIT I COULD OF DIED IF THOSE DOORS DID NOT END UP UNLOCKING. EVERY JEEP SHOULD BE RECALLED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11057991January 2, 2018
AIR BAGS, ELECTRICAL SYSTEM, SEATS, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE HEATER BOX DID NOT PRODUCE HEAT. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN REPLACED THE HEATER BOX. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ASSISTANCE. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V282000 (ELECTRICAL SYSTEM, AIR BAGS) AND 17V640000 (SEATS, AIR BAGS). THE FAILURE MILEAGE WAS 85,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058113January 2, 2018
ELECTRICAL SYSTEM
MY TIPM WENT OUT ON MY 2008 LIBERTY, A FEW WEEKS AGO, WINDSHIELD WIPERS TURNED ON BY THEMSELVES, HORN BLOWING BY ITS SELF, THE JEEP DOESN'T TURN OFF EVEN WHEN THE KEY ISN'T IN THE IGNITION, ALSO THE HAZARD LIGHTS TURN ON BY THEMSELVES. IT GOTTEN TO THE POINT THAT THE JEEP STOPPED IN THE MIDDLE OF THE ROAD WHILE I WAS DRIVING. THIS IS A VERY DANGEROUS MALFUNCTION THAT COST A LOT TO FIX AND IT ISN'T COVERED UNDER MY EXTENDED WARRANTY. CHRYSLER SHOULD HAVE RECALLED 2008 -2012 JEEP LIBERTIES ALSO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057433December 29, 2017
STRUCTURE:BODY
SKYSLIDER FLEW BACK WHILE DRIVING ON THE FREEWAY, ALMOST CAUSED AN ACCIDENT. DEALERSHIP SAID IT WOULD COST 4,000$ TO FIX, BUT THEY CAN'T FIX IT REGARDLESS. I BOUGHT THIS JEEP BRAND NEW FOR 35,000$ 40,000$ AFTER INTEREST. ILL NEVER IN MY LIFE BUY A JEEP AGAIN THE HASSLE THIS HAS PUT ME THROUGH. ESPECIALLY THE DANGER ITS CAUSED. ALMOST KILLING MY CHILDREN & ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057170December 28, 2017
AIR BAGS, ELECTRICAL SYSTEM, STEERING
TAKATA RECALL: MANUFACTURER NUMBERT56 NHTSA RECALL NUMBER17V-640; TOOK VEHICLE TO HALL JEEP AUTOGROUP: NOT TOLD PARTS UNAVAILABLE FOR REPAIR - FOUND OUT ONLY BY READING THE RECEIPT AFTER 3 HOURS AT DEALER. VEHICLE ONLY HAS 69,285 MILES AND SUFFERING FAILURES: STEERING RACK ASSEMBLY: NOT TOLD MY STEERING FAILED AN INSPECTION - POWER STEERING LEAK NOTED ON RECEIPT; REPAIR ESTIMATE $1,600. I HAD BEEN DRIVING UNDER NORMAL CONDITIONS AND FOUND OUT INADVERTENTLY WHEN I BROUGHT MY VEHICLE TO DEALER FOR AIRBAG RECALL. HEAT BLOWER ABRUPTLY STOPPED WORKING: POWER MODULE DETERMINED TO HAVE SHORTED; REPAIR ESTIMATE $235; NORMAL DRIVING CONDITIONS, SUDDENLY STOPPED BLOWING HEAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056743December 27, 2017
SUSPENSION, UNKNOWN OR OTHER
HEAT IS NOT WORKING IT THROWS OUT COOL/COLD AIR. I HAVE NOTICED THAT THERE HAVE BEEN MANY LIBERTY OWNERS WITH THE SAME COMPLAINT. IT IS A PAIN SINCE I HAVE TWO YOUNG CHILDREN AND THE CAR IS SO COLD YOU CAN SEE EVERYONE'S BREATH. I'VE HAD THE RADIATOR FLUSHED AND HAD A FEW THINGS CHECKED AND STILL NO HEAT. OVER THE SUMMER I HAD THE A/C FIXED BECAUSE IT STARTED THROWING OUT HOT AIR. THIS SEEMS TO BE A COMMON PROBLEM WITH THIS CAR AND I'M SURPRISED IT HAS NOT BEEN RECALLED. THE CAR IS DRIVEN ON A DAILY BASIS IN NEW JERSEY. CAR IS MOSTLY DRIVEN ON CITY STREETS AND OCASIONAL HIGHWAY. MY JEEP WAS TAKEN TO THE DEALER FOR RECALLS, BUT LOOKING FOR RECALLS TO SEE IF THERE WAS ANYTHING FOR THE HEAT I NOTICED THERE WAS A RECALL FOR THE CONTROL ATMS/BUSHINGS. I WAS NEVER TOLD ABOUT THIS RECALL AND NOTHING WAS DONE AT THE DEALER. LAST MONTH DRIVING ONE OF MY BUSHINGS BROKE WHILE I WAS DRIVING AND I LOST A WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056050December 22, 2017
VISIBILITY/WIPER
WHILE DRIVING ON X WAY AT 70 MPH HEARD NOISE AND SAW SECTION OF ROOF SLIDER LIFTING UP AND AIR GUSHING. SLOWED TO PULL OFF AND WHOLE PANEL LIFTED UP AND ALMOST BLEW OFF. STOPPED AND PANEL CRASHED DOWN WITH FRONT CORNER COMING INTO PASSENGER SIDE SEAT. FORTUNATELY NO ONE WAS IN THE SEAT! WE TAPED THE PANEL DOWN TO NURSE IT HOME ON SIDE STREET AT UNDER 40 MPH. DEALER SAID WOULD COST MORE THAN $1000 TO FIX, PROBABLY MORE AND REPAIR WOULD NOT BE GUARANTEED. WE CANNOT AFFORD TO FIX. WE NEVER USED THE SLIDER IN THE PAST. INQUIRIES ON INTERNET REVEAL MANY SIMILAR INCIDENTS BY OTHER OWNERS AND THEIR ATTEMPTS TO REPAIR WITH ESTIMATES OVER $3000. DEFINITELY A SERIOUS ISSUE. COULD HAVE LOST CONTROL OF CAR IF NOT ALREADY STOPPING, PANEL COULD HAVE SEPARATED AND HIT OTHER CARS, PANEL COMING INTO CAR COULD HAVE INJURED DRIVER OR PASSENGER!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056130December 22, 2017
SERVICE BRAKES
ANTIOCH BRAKE SYSTEM CONTROL MODULE SOFTWARE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055425December 19, 2017
STEERING, SUSPENSION, WHEELS
CONSTANT GRINDING, SQUEAKING WITH MOVEMENT OF STEERING WHEEL, WAS TOLD IT WAS BALL JOINT AND ARM, ALSO THERE WAS A RECALL ABOUT THIS...HAPPENS WHEN DRIVING.....WAS THERE A RECALL REGARDING THIS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055589December 19, 2017
ELECTRICAL SYSTEM, SEATS, UNKNOWN OR OTHER
ON 11/22/2017 I PARKED 5 SPACES FROM THE FRONT DOOR OF MEIJER ON E.MICHIGAN AVE IN JACKSON, MI. AS MY ESA ANIMAL REMAINED IN THE VEHICLE I LEFT THE CAR RUNNING AND HEAT ON LOW. I WAS IN THE STORE ABOUT 3 MINUTES. BY THE TIME I RETURNED TO THE VEHICLE I WAS INFORMED BY A BYSTANDER MY VEHICLE WAS ON FIRE AND HELP WAS ON THE WAY. I ASKED ABOUT MY DOG AND WAS TOLD NO ONE HAD SEEN HIM. I FRANTICALLY SEARCHED THE CAR FOR (NAGINI) MY DOG CAUSING 3RD DEGREE BURNS ON MY HANDS.I WAS ABLE TO RETRIEVE HIM FROM THE JEEP. HE WAS UNCONSCIOUS AND UNRESPONSIVE. I BEGAN CPR AND HE WAS RESUSCITATED. BUT SADLY NAGINI DIED FROM HIS INJURIES 2 DAYS LATER.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11055269December 18, 2017
AIR BAGS, SEATS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V640000 (SEATS, AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (WHITTEN BROTHERS OF RICHMOND, 10701 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23235) WAS CONTACTED AND CONFIRMED THAT THE PARTS WOULD NOT BE AVAILABLE FOR THE RECALL REMEDY UNTIL APRIL OF 2018. THE MANUFACTURER WAS CONTACTED AT 877-426-5337 AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. A CASE NUMBER WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055335December 18, 2017
AIR BAGS
NEED ORC MODULE REPLACED DUE TO A RECALL T56. RAN MY VIN NUMBER AND IT STATES THERE IS A RECALL AND PARTS ARE AVAILABLE. WENT TO DEALERSHIP AND THEY STATE THERE IS NO PARTS AVAILABLE FOR MY JEEP AND WILL NOT BE AVAILABLE UNTIL APRIL 2018. WHY IS NHTSA STATING THERE IS A PART AVAILABLE? I WAS TOLD WITH THIS RECALL THERE IS 14 DIFFERENT PARTS AND MY PART CSKDT562AA WAS NOT AVAILABLE.SO AM I GOING TO HAVE TO RISK DRIVING MY JEEP AND PRAY I DO NOT HAVE A WRECK? I HAVE HAD A CERVICAL FUSION AND VERY AFRAID TO DRIVE MY ONLY VEHICLE. SOMEONE NEEDS TO STEP UP AND DO SOMETHING EVEN IF IT TAKES LOANING ME ANOTHER VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055396December 18, 2017
SUSPENSION
MY MECHANIC GOT STUMPED ON SOME SUSPENSION PROBLEMS, AND LOOKED ONLINE FOR SIMILAR ISSUES. WHAT HE CAME ACROSS WAS ARTICLES BY CONSUMER REPORTS AND AUTO TRADER ABOUT RECALLS WITH JEEP LIBERTYS FROM 2003 TO 2005 THAT WILL HAVE REAR SUSPENSION, SPECIFICALLY REAR LOWER CONTROL ARMS PROBLEMS, RESULTING IN THE TIRES LOOSENING OR EVEN BREAK AWAY FROM THE VEHICLE. I AM NOT A MECHANIC, BUT WHAT I HAVE READ FITS THE DESCRIPTION OF WHAT MY JEEP IS DOING, AND THE AREA OF CONCERN EXPRESSED BY MY MECHANIC. EVEN WHEN THE JEEP HAS NOT BEEN RECALLED FOR THIS, "OFFICIALLY" I WOULD LIKE IT LOOKED INTO AS THE PROBLEM FITS THE RECALL DESCRIPTION AND MODEL YEARS. WHEN I AM DRIVING IT, IT INTERMITTENTLY SHAKES FROM THE BACKEND, LITTLE FISH TAIL MOTIONS. IT HAPPENS AT MOST SPEEDS, BUT MORE NOTICEABLE WHEN ABOVE MAYBE 25MPH. (ALTHOUGH IT DOES IT AT SLOWER SPEEDS AS WELL) IT IS NERVE RACKING, AND NOTICEABLE FROM PASSENGERS AS WELL, AS TWICE I'VE BEEN ASKED BY PASSENGERS, "WHATS WRONG WITH YOUR JEEP?" BELOW ON THIS PAGE IT IS ASKING ME FOR A DATE OF "WHEN DID THIS HAPPEN?". THAT I DON'T KNOW, ITS NOT SOMETHING THAT HAPPENED OVERNIGHT, ITS BEEN STEADILY CREEPING UP, GETTING WORSE. MY MECHANIC MADE MENTION OF IT A FEW MONTHS AGO. I HAVE HAD NO LUCK HAVING THIS LISTED AS A RECALL, DESPITE WHAT I MENTIONED PREVIOUSLY THAT THE PROBLEM FITS THE DESCRIPTION AND WHATS HAPPENING. I DECIDED TO FILL THIS OUT TO SEE IF ANYTHING ELSE COULD BE FOUND OR DONE WITH THE RECALL. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054870December 15, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING 10 MPH AND MAKING A TURN, A GRINDING NOISE WAS HEARD COMING FROM THE REAR OF THE VEHICLE. THE CONTACT WAS ABLE TO PULL OVER AND STOP THE VEHICLE. UPON INSPECTION, THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE WHEEL WAS RUBBING AGAINST THE WHEEL WELL. THE CONTACT LOOKED UNDERNEATH THE VEHICLE AND NOTICED THAT THE REAR LOWER CONTROL ARM HAD EXCESSIVE CORROSION AND WAS BENT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V085000 (SUSPENSION) BECAUSE IT WAS NOT REGISTERED IN A SALT BELT STATE. THE FAILURE MILEAGE WAS 104,479.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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