Jeep Liberty Complaints

8,882 consumer complaints on file.

#11074908February 26, 2018
SUSPENSION
GOOD MORNING, I AM TRYING TO FILE A COMPLAINT ABOUT AN ACCIDENT MY SON HAD IN HIS 2003 JEEP LIBERTY. WHILE DRIVING AROUND A CURVE AT A SLOW RATE OF SPEED THE CONTROL ARM ON THE FRONT PASSENGER BROKE CAUSING MY SON TO LOSE CONTROL OF HIS VEHICLE AND SMASH INTO A TREE.RESULTING IN MAJOR DAMAGE TO THE VEHICLE. AND NO BEING WITHOUT A CAR FOR WORK. PLEASE ADVISE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11074622February 24, 2018
STEERING
THIS HAS TO DO WITH RECALL F23 FRONT LOWER BALL JOINTS. BY JEEPS WEB SITE THE WORK WAS DONE, BUT ON FEB 6TH OF THIS YEAR THE FRONT END FAILED JUST AS I LEFT MY PARKING SPACE. A FEW MINUTES LATER I WOULD BEEN ON NJ 295 TRAVELING AT 65 MPH. I DID NOT KNOW THERE WAS AN OLDER RECALL ON THIS CAR, I HAD THE WORK DONE BY AN OUTSIDE SHOP, SEE ATTACHED BILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073766February 20, 2018
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
BOUGHT THE VEHICLE IN VA ON 2/19/18, DRIVING HOME TO ME AND AFTER 50 MILES IN RAIN THE HORN STARTED GOING OFF EVERY TIME THE WIPERS MOVED. PUSHED THE HORN BUTTON AND THE WASHER FLUID STARTED SQUIRTING OUT. WAS ABLE TO PULL OVER AND HAD TO SHUT THE JEEP OFF THEN WAS ABLE TO CONTINUE. STOPPED IN CT FOR GAS AND GOT BACK ON THE INTERSTATE AND THE ALL LIGHTS TURNED OFF ON THE OUTSIDE BUT ALL THE DASH WARNING LIGHTS TURNED ON, WIPERS TURNED ON, HORN TURNED ON, WASHER FLUID SPRAYER WENT CONTINUOUSLY AND THE MOTOR WOULD STOP AND START ON ITS OWN, WHILE MOVING! LUCKILY, MADE IT TO THE SIDE OF THE ROAD AND TURNED THE IGNITION OFF BUT ALL ELECTRICAL COMPONENTS CONTINUED TO GO OFF RANDOMLY THEN THE CAR WOULD NOT RESTART. AFTER TURNING THE KEY ON AND OFF MULTIPLE TIMES, MOVING THE SHIFTING LEVER, PULLING FUSES FROM THE PANEL UNDER THE HOOD AND PUTTING THEM BACK IN IT STARTED RUNNING AGAIN. THIS HAPPENED A SECOND TIME ABOUT 100 MILES LATER. WAS ABLE TO GET THE CAR BACK TO ME BUT AFTER I SHUT THE JEEP OFF AND STARTED IT BACK UP THE HORN AND WIPERS STARTED GOING OFF WITHOUT ANY SWITCHES BEING TOUCHED. LOOKED THIS ISSUE UP ONLINE AND FOUND THAT THIS IS A VERY COMMON PROBLEM FOR JEEP/DODGE/CHRYSLER VEHICLES MADE IN AND AROUND THIS TIME. HAD A RECALL BEEN DONE I WOULD HAVE KNOWN THIS WAS A POSSIBLE ISSUE AND BEEN ABLE TO MAKE A BETTER CHOICE OF A CAR TO BUY FOR MY DAUGHTER. THERE WAS A REAL DANGER OF GETTING INTO AN ACCIDENT WHEN ALL OF THE LIGHTS WENT OUT WHILE DRIVING IN THE RAIN ON A BUSY INTERSTATE AND THEN THE MOTOR TURNING OFF AND ON WHILE IN TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073603February 19, 2018
FUEL/PROPULSION SYSTEM
I OWNED MY 2011 JEEP LIBERTY SINCE NOVEMBER 2010. WHEN FILLING THE TANK WITH GAS, AS IT NEARS FULL, THE GASOLINE EXPELS OUT OF THE TANK. THIS HAPPENS NINE OUT OF 10 TIMES THAT I FILL THE TANK , AND HAS HAPPENED AS LONG AS I'VE OWNED THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073014February 15, 2018
EXTERIOR LIGHTING
RUST AROUND THIRD BRAKE LIGHT CAUSED LIGHT HOUSING TO FALL OUT OF REAR HATCHBACK THUS CAUSING A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073096February 15, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. WHILE PUMPING FUEL INTO THE TANK'S FILLER NECK, THE FUEL LEAKED OUT WITHOUT WARNING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073100February 15, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE PUMPING FUEL INTO THE TANK'S FILLER NECK, THE FUEL LEAKED OUT WITHOUT WARNING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073118February 15, 2018
ELECTRICAL SYSTEM
THE LIFT GATE SENSOR GETS DAMP WHEN IT RAINS DUE TO THE WAY THE WEATHER STRIPPING IS INSTALLED ON THE BACK WINDOW ON THE GATE. THIS CAUSES THE GATE AJAR SENSOR TO GO OFF THUS CAUSING THE ALARM TO GO OFF. THE ONLY WAY TO STOP IT IS TO NOT BE ABLE TO LOCK YOUR VEHICLE WHICH IS NOT SAFE EITHER. THIS HAS BEEN HAPPENING REPEATEDLY ALMOST DAILY FOR THE LAST 2 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073123February 15, 2018
UNKNOWN OR OTHER
IN A RAIN WHEN THERE WAS SOME WIND, THE DRIVER AND PASSENGER FLOORS COLLECTED 3+ INCHES OF WATER. IT WAS PARKED. THE DRAINS ARE NEAR WIRES, WHICH IS UNSAFE. THIS WAS THE LIMITED VERSION..... SO FAR I FOUND THAT CHRYLSER IS FIXING 07-08 WRANGLERS WITH THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072928February 14, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2010 JEEP LIBERTY. WHILE ATTEMPTING TO FUEL THE VEHICLE, THE CONTACT NOTICED FUEL LEAKING OUT UNDERNEATH THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT NOT FAILURES WERE FOUND. THE CONTACT FOUND A FAULTY CHECK VALVE AND PAID FOR THE REPAIR. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE RECALL DID NOT INCLUDE HIS VEHICLE ONLY THE 2007-2008 MODELS. THE CONTACT THEN TOOK THE VEHICLE BACK TO THE MECHANIC FOR THE SAME FAILURE A WEEK LATER AND WAS ADVISED THAT A NEW FUEL TANK WAS NEEDED. IT WAS UNKNOWN IF A DEALER WAS CONTACTED. THE FAILURE MILEAGE WAS 156,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072340February 12, 2018
AIR BAGS
I LOST CONTROL OF THE JEEP YESTERDAY HIT TWO TREES HEAD ON THE CURTAIN AIRBAGS ABOVE THE WINDOWS ALL THE WAY DOWN THE SIDES DEPLOYED BUT THE MAIN STEERING AIRBAG DID NOT DEPLOY NOR DID THE PASSENGER SIDE AIRBAG IN THE DASH I WAS ON A BACK ROAD
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11072135February 11, 2018
UNKNOWN OR OTHER
AN ISSUE WITH SENSOR FOR THE GATE. IT IS SAYING MY GATE IS OPEN AND MY ALARM KEEPS GOING OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071905February 9, 2018
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, SUSPENSION
JEEP LIBERTY SPORT 2010, EVERY TIME I DRIVE MY CAR UP HILL SLIPS OR LOOSES POWER IN THE WHEELS VERY EASILY WHEN IT ENCOUNTERS FEW GRAVEL OR CRUSHED STONES AND SMALL WET AREAS. IT IS A VERY SCARY EXPERIENCE, TO HELP MY CAR TO GO UP HILL MORE EASILY I DRIVE THE CAR EXTREMELY SLOW, IT DOES HELP BUT I WISH I COULD DRIVE IT UP HILL A LITTLE BIT FASTER, THE NORMAL WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071858February 8, 2018
UNKNOWN OR OTHER
THE CHECK OIL LIGHT NEVER CAME ON EVEN WHEN THERE WAS LESS THAN A QUART OF OIL. THE OIL WAS NOT LEAKING. THE JEEP WAS JUST USING IT UP. NOT KNOWING I NEEDED OIL CAUSED DAMAGE TO MY ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067368February 7, 2018
FUEL/PROPULSION SYSTEM
WHEN FUELING THE GAS SPITS BACK ONTO THE CAR AND ATTENDANT ON FILL-UPS SINCE I LIVE IN NJ WE DON'T PUMP ARE OWN GAS SO MY ATTENTION WAS ON THE ATTENDANT. THE ATTENDANT EXPLAINED TO ME THAT THIS HAPPENS TO A LOT OF THE JEEP PRODUCTS AND AFTER RESEARCHING IT DOES SEEM LIKE A CHRONIC PROBLEM THAT SOMEHOW DOESN'T MEET THE SAFETY LEVEL FOR THE NHTSB TO ISSUE THE PROPER RECALL? I'M DUMBFOUNDED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066969February 5, 2018
UNKNOWN OR OTHER, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
TL* THE CONTACT OWNS A 2009 JEEP LIBERTY. THE CONTACT EXPERIENCED A FAILURE WITH THE HEATER AND DEFROSTER IN THE VEHICLE. THE FAILURE OCCURRED INTERMITTENTLY WHEN THE DEFROSTER WAS ACTIVATED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE HEATER CORE NEEDED TO BE REPLACED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066785February 3, 2018
EXTERIOR LIGHTING
THE FRONT LIGHTS SHUT OFF DURING THE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066631February 2, 2018
STEERING, STEERING: STEERING WHEEL/HANDLE BAR
THE TILT FUNCTION OF THE STEERING WHEEL FREQUENTLY COMES UNLOCKED CAUSING THE STEERING WHEEL TO MOVE UP AND DOWN. THIS IS PARTICULARLY BAD WHEN DRIVING AT HIGHWAY SPEEDS OR WHEN REVERSING. THERE DOES NOT APPEAR TO BE AN EASY WAY TO TIGHTEN THE TENSION ON THE ADJUSTMENT LEVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066090January 31, 2018
AIR BAGS
I HAVE FILLED A REPORT ON MY VEHICLE NOT DEPLOYING AIR BAGS THREE WEEKS AGO. I WAS TO RECIEVE AN EMAIL ASKING FOR PICTURES FROM AN AGENT. HAVE NOT RECIEVED AN EMAIL FROM ANY OF YOUR AGENTS. I HAVE CHECKED ALL MY FOLDRES ON MY COMPUTER FOR AN EMAIL FROM YOU, WITHOUT ANY FINDINGS. PLEASE CONTACT ME WITH THE CASE NUMBER AND AGENT EMAIL, SO I CAN SEND THE PICTURES OF MY VEHICAL. THE ACCIDENT WAS 12/20/2017 AT ABOUT 1500 HRS, HEADING EAST ON HWY 10 AND ACCIDENT ON FERRY STREET. THE VEHICAL IS A 2003 JEEP LIBERTY. THE AIR BAGE DID NOT DEPLOY ON INPACT. YOUR SERVICE IS TRULY NEEDED WITH THIS INVESTIGATION. THANK YOU.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11065832January 30, 2018
STRUCTURE:BODY
I WAS TRAVELING ON THE HIGHWAY TO WORK (I'M IN THE MILITARY) AND DRIVING ABOUT 65 WHEN THE SKY SLIDER POPPED UP AND FLEW BACK. I SWERVED BECAUSE IT SCARED ME, I PULLED OFF THE HIGHWAY AS FAST AS I COULD, SCARED THE CAR BEHIND ME. I TOOK IT TO THE DEALERSHIP WHERE THEY TOLD ME THAT THEY COULD FIX IT BUT IT WOULD COST 4400. I CALLED MY INSURANCE COMPANY TO FILE A CLAIM AND THE ADJUSTER DENIED IT BECAUSE HE STATED THAT IS A MANUFACTURES DEFECT AND THEY DON'T COVER THAT. THIS VEHICLE SHOULD BE A RECALL, THIS COULD HAVE ENDED WORSE IF TRAVELING ON THE HIGHWAY WHEN THIS HAPPENED. IN ORDER FOR ME TO GET IT TO THE DEALER FOR THEM TO LOOK AT IT I HAD TO TAPE IT DOWN (DUE TO WEATHER) AND I HAD TO USE TOW STRAPS TO KEEP THE SKY LINER FROM POPPING UP WHILE DRIVING. THIS REALLY MAKES ME MAD, I USED MY DEPLOYMENT MONEY TO BUY THIS VEHICLE AND I FEEL LIKE I WASTED ALL MY HARD EARNED MONEY FOR THIS PIECE OF JUNK. I WILL NEVER BUY A JEEP PRODUCT IN MY LIFE AGAIN, MATTER OF FACT I HAVE TURNED TO SOCIAL MEDIA TO WORN EVERYONE ABOUT THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Liberty