Jeep Liberty Complaints

8,882 consumer complaints on file.

#10103223February 16, 2005
POWER TRAIN:AXLE ASSEMBLY
THE REAR CONTROL ARM COMPLETELY SEPARATED FROM WELD SITE WITH THE REAR AXLE. CONSUMER HAD THE VEHICLE TOWED. THIS IS WHAT SHE WAS TOLD BY THE MECHANIC. *AK REAR AXLE HOUSING BROKE AWAY FROM CONTROL ARM BRACKET AND FACTORY WELD SITE. CONTROL ARM AND REAR AXLE HOUSING WAS REPLACED. MANUFACTURER DENIED CLAIM. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110445February 13, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
HARD DOWNSHIFTING OF TRANSMISSION, SHIFTS TO HARD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110448February 13, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TRANSMISSION DOWN SHIFTS(CLANKS) WE HAVE A JEEP LIBERTY SPORT 2 WHEEL DRIVE. DOWNSHIFTS HARD WHEN APPLYING BRAKE.(WARM OR COLD) WE HAVE HAD IT AT THE DEALERS SHOP ABOUT 10 OR 15 TIMES IN ABOUT 2 1/2 YEARS. SHOP FOREMAN TOLD US TO WAIT UNTIL 30,000. MILE CHECK UP FOR TRANS. SO I GUESS I'LL HAVE TO PAY FOR SERVICE ON IT TO GET IT FIXED. THEY HAVE KNOW IDEA WHAT'S WRONG WITH IT. SO WHY DO I HAVE WAIT?? I GUESS SOME ONE HAS TO DIE TO GET THE PROBLEM FIXED? OR GET BADLY HURT!!! SO IF SOME ONE HAS THE SAME PROBLEM REPORT IT BEFORE SOME ONE'S FAMILY GETS HURT. STILL NOTHING AS OF YET HAS BEEN DONE!!!!*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110986February 7, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DOOR LOCK MOTOR BEARING SEIZED. AS A RESULT, ALL THE DOORS BECAME INOPERABLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109958February 6, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS
1.) UPON BRAKING, REAR BRAKES LOCKED UP (EXCESSIVELY ENGAGE.) ON LIGHT APPLICATION. CAUSED REAR OF VEHICLE TO WANT TO SLIDE WHEN BRAKING ON WET ROADS OR SNOW. VEHICLE HAD 49,000 MILES. 2.) INSPECTED, FOUND BRAKE SHOE RETURN SPRINGS ON BOTH REAR WHEELS BROKE. 3.) REPLACING BRAKE SHOE RETURN SPRINGS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109814February 4, 2005
SEAT BELTS:FRONT:RETRACTOR
DRIVER SIDE SEAT BELT WILL NOT LATCH; WOULD NOT 'CLICK.'
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109780February 3, 2005
AIR BAGS:FRONTAL
WHILE DRIVING 35 MPH THE VEHICLE COLLIDED INTO A TELEPHONE POLE. THE AIRBAGS DID NOT DEPLOY IMPACT. THE DRIVER SUSTAINED HEAD INJURIES AND BRUISED RIBS. THE CAUSE HAD NOT BEEN DETERMINED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10109499February 1, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE APPLYING THE BRAKES PEDAL WENT TO THE FLOOR. THIS CAUSED A LOSS OF BRAKING POWER. VEHICLE STOPPED ON ITS OWN. DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE TO THE DEALER FOR INSPECTION. MECHANIC INFORMED THE DRIVER THAT THE PROBLEM COULD NOT BE DUPLICATED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108028January 27, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKES LOCKING UP IN SLIGHTEST WET CONDITION, CAR JERKING BADLY WHEN TURNING AND ALMOST IMPOSSIBLE TO TURN (ESPECIALLY WHEN REVERSING) WHEN 4W DRIVE ENGAGED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108091January 27, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, EQUIPMENT:MECHANICAL
AT 54,000 MILES THE VEHICLE SUFFERED A COMPLETE FAILURE OF THE PASSENGER SIDE REAR BRAKE ADJUSTER, CAUSING ADDITIONAL DAMAGE TO THE BRAKE HARDWARE FOR THAT WHEEL INCLUDING THE TOTAL LOSS OF THE EMERGENCY SHOE. BECAUSE OF THE EXTENT OF THE DAMAGE AND, THE UNUSUAL AMOUNT OF CORROSION FOUND BY THE DEALER, THEY INSIST ON REPLACING MUCH OF THE REAR BRAKE HARDWARE ON BOTH SIDES AT A PERSONAL EXPENCE OF AROUND $800 (BRAKES ARE ONLY WARRANTED FOR 1 YEAR OR 12,000 MILES BY JEEP). ABOUT 10,000 MILES AND 6 MONTHS PRIOR TO THIS INCIDENT, NEW EMERGENCY SHOES HAD BEEN INSTALLED AND WORKED WELL FOR 4 MONTHS WHEN BANGING NOISES, DRAGGING, LURCHING AND, PULLING BEGAN WITH INCREASING FREQUENCY UP TO THE TIME I TOOK IT BACK TO THE DEALER FOR THE SECOND TIME ON THE DATE I LIST HERE; THE DEALER HAD FOUND NOTHING THE PRIOR TIME I COMPLAINED. THERE APPEARS TO BE AN ISSUE WITH CRITICAL BRAKE PARTS CORRODING EXTENSIVELY AND FAILING IN A SHORT PERIOD OF TIME UNDER WHAT ARE CONSIDERED NORMAL DRIVING CONDITIONS FOR THE NE PART OF THE COUNTRY. THERE MAY ALSO BE AN ISSUE WITH THE TOLERANCE OF REPLACEMENT BRAKE PARTS THAT ARE SUPPOSED TO BE FACTORY AUTHORIZED COMPONENTS. AT ANY RATE, I AM NOT THE FIRST TO COMPLAIN ABOUT BRAKE HARDWARE PROBLEMS ASSOCIATED WITH THE 2003 JEEP LIBERTY. I HAVE READ REFERENCES TO CORROSION RELATED BRAKE FAILURES HERE AND AT OTHER SITES. GIVEN THE WAY THE VEHICLE BEHAVED INTERMITTENTLY AND THE FAILURE OF THE DEALER TO FIND IT EARLY, A POTENTIALLY DANGEROUS AND NEEDLESSLY EXPENSIVE SITUATION EXISTS IN AT LEAST THE EARLY PRODUCTION 2003 LIBERTYS (I BOUGHT ONE OF THE FIRST AVAILABLE ONES THAT YEAR AND NOTICED A RASH OF COMPLAINTS ON THIS SUBJECT BEGINNING LAST SUMMER). *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108899January 26, 2005
AIR BAGS:FRONTAL, SEAT BELTS:FRONT
COMPLAINT RECEIVED VIA E-MAIL. MY WIFE, SON, AND I WERE INVOLVED IN AN ACCIDENT. WE HIT AN ICE PATCH ON I-80 EAST MILE MARKER 128. WE WENT DOWN A BANK AND HIT A TREE HEAD ON AT APROXIMATLY 50 MPH, AND SEAT BELTS/AIR BAGS DID NOT WORK. I CONTACTED JEEP, AND WAS TOLD THAT AN INVESTIGATOR WOULD GO AND LOOK AT THE JEEP, AND THEY WOULD GET BACK TO ME. I THEN CONTACTED THE GARAGE WHERE MY VEHICLE WAS BEING REPAIRED, AND ASKED THE OWNER IF THE INSPECTOR HAD BEEN THERE. I WAS INFORMED THAT HE WAS, AND THAT HE DID NOT EVEN KNOW WHERE THE AIR BAG SENSORS WERE LOCATED. A FEW DAYS LATER, I RECIEVED A LETTER INFORMING ME THAT THE AIR BAG DID FAIL, AND THAT IT SHOULD NOT HAVE GONE OFF, MY VEHICLE HAD $9000 DAMAGE AT THE FRONT END. I AM CONCERNED THAT THE VEHICLE WAS NOT SAFE FOR MYSELF AND FAMILY. I DID SOME RESEARCH ON WWW.NHTSA.DOT.GOV AND FOUND THAT 9 OTHER 2003, JEEP LIBERTYS HAD THE SAME PROBLEM. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10108794January 25, 2005
AIR BAGS:FRONTAL
THE CONSUMER LOST CONTROL OF VEHICLE WHILE DRIVING 35 MPH AND HIT A METAL POLE. THE CONSUMER REFUSED MEDICAL TREATMENT, BUT SUSTAINED A HEAD INJURY. THE DEALER AND THE MANUFACTURER WERE NOT NOTIFIED. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10107784January 24, 2005
STEERING
I JUST PURCHASED A 2002 JEEP LIBERTY WITH 30,200 MILES STILL UNDER MANUFACTURER WARRANTY ON JANUARY 14, 2005. ON JANUARY 22, 2005 I WAS PULLING IN A PARKING LOT AND MY CONTROL ARM BROKE. I FOUND A OPEN CAMPAIGN ON THE VEHICLE ID 03V460000. I BELIEVE THAT BEFORE A DEALERSHIP CAN PUT A VEHICLE ON THEIR LOT TO SELL THEY ARE SUPPOSE TO CHECK FOR OPEN CAMPAIGNS. COULD SOMEONE PLEASE ADVISE ME ON WHAT SHOULD BE DONE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107789January 24, 2005
SERVICE BRAKES, HYDRAULIC
LOTS OF SNOW ON GROUND, FREEZING WEATHER. PULLED VEHICLE OUT OF DRIVEWAY TO CLEAR SNOW FROM DRIVE. PARKED THE VEHICLE ON THE EDGE OF THE ROAD AT THE END OF MY DRIVEWAY. AFTER I HAD CLEARED A SPOT FOR THE JEEP LIBERTY, MY WIFE MOVED IT BACK IN THE DRIVE. SHE DIDN'T STOP UNTIL THE VEHICLE COLLIDED WITH THE GARAGE. I SAW THE BRAKE LIGHTS ON, BUT IT DIDN'T STOP. I QUESTIONED HER TO WHAT HAPPENED, SHE SAID THE BRAKES DIDN'T WORK. I TESTED IT MYSELF BY BACKING AWAY FROM THE GARAGE AND FOUND OUT THAT SHE WAS CORRECT. THE BRAKES DIDN'T WORK. IT HAD A FIRM PEDAL, BUT THE BRAKES DID NOT APPLY. LIKE ALMOST IF THEY WERE FROZEN. BEING A MECHANIC FOR ALMOST 40 YEARS, I NEVER EXPERIENCED ANYTHING LIKE IT. I TALKED TO THE SALESPERSON WHOM I PURCHASED IT FROM, HE INFORMED ME THAT HE NO LONGER WORKS FOR THE DEALER AND JUST PARK IT IN A WARM GARAGE THAT WOULD TAKE CARE OF IT. I TALKED TO THE SERVICE DEPARTMENT OF THE DEALER AND THEY SAID THAT THEY NEVER HEARD OF IT AND FOR ME TO DRIVE IT TO THEM TO CHECK IT OUT. IF IT DON'T STOP IN A 30 FOOT DRIVEWAY, I CERTAINLY WONT DRIVE IT DOWN A BUSY ROAD TO THE DEALER. THEY SAID THAT I HAVE TO BRING IT IN. WHAT A CROCK. ITS UNSAFE. I AM AS OF NOW TRYING TO CONTACT THE SALES MANAGER OF THE DEALERSHIP TO SEE IF HE WILL GIVE ME SOME HELP. MY WIFE REFUSES TO RIDE IN THIS VEHICLE UNTIL WE ARE CERTAIN THAT THE BRAKE PROBLEM WILL BE TAKEN CARE OF PROPERLY. THE VEHICLE HAS ONLY 3,350 MILES ON IT AND IS ONLY 3 1/2 MONTHS OLD. THERE WAS NO ICE ON THE DRIVEWAY I HAD CLEARED THE SNOW OFF ONTO THE BARE CEMENT. SO THAT WAS NOT AN ISSUE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10107667January 21, 2005
SUSPENSION:FRONT:CONTROL ARM
LEFT HAND TURN AT LOW SPEED RESULTS IN JEEP LIBERTY 2004 TURNING 180 DEGREES AND ROLLING OVER. PRIMARY CAUSE OF CLAIM APPEARS TO BE BROKEN LEFT FRONT SUSPENSION CONTROL ARM. APPEARS TO BE METAL FAILURE. TOTAL VEHICLE DAMAGE APPROXIMATELY $7,000.00. VEHICLE PHOTOGRAPHED EXTENSIVELY AT CRASH SITE. ALL CRITICAL DAMAGED PARTS SALVAGED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10127999January 19, 2005
AIR BAGS:FRONTAL
2002 JEEP LIBERTY PASSENGER AIR BAG DEPLOYED DURING THE ACCIDENT BUT THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY.***NO ANSWER REQUIRED***. *MR THE MANUFACTURER DENIED THE CONSUMERS CLAIM STATING THERE WAS NOT ENOUGH FORCE WITH THE MAIN STRUCTURE OF THE VEHICLE. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10127990January 18, 2005
ENGINE AND ENGINE COOLING:ENGINE
2003 JEEP LIBERTY DEVELOPED ENGINE PROBLEMS.***NO ANSWER REQUIRED***.*MR THE CONSUMER HAD TO REPLACE A SENSOR TWICE. IN THE FIRST TWO WEEKS OF OWNING THE VEHICLE IT STALLED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109633January 18, 2005
TIRES
SAFETY CONCERN RS-A GOODYEAR EAGLE TIRE BLOWOUT WITH LESS THAN 4,000 MILES ON THE TIRE. *BF THERE WAS A 4 INCH IRREGULAR CUT ON THE TIRE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106440January 16, 2005
AIR BAGS, EQUIPMENT
MY WIFE JESSICA AND SON ANDREW WERE TRAVELING ON INTERSTATE 80 EAST BOUND THE DAY AFTER CHRISTMAS 2004 WHEN WE HIT A PATCH OF ICE AND WERE THROWN OFF THE ROAD, DOWN A BANK AND STRUCK A TREE HEAD ON AT A SPEED OF 40-50 MPH. OUR AIR BAGS DID NOT DEPLOY AND OUR SEAT BELTS DID NOT LOCK UP. I WAS IN THE PASSENGER SEAT AND WAS THROWN FORWARD TOWARDS THE WINDOW AND MY WIFE FLEW UP AND HIT THE GRAB BAR ON THE DRIVERS SIDE. I CONTACTED JEEP AND WAS TOLD THAT AN AIR BAG SHOULD NOT HAVE DEPLOYED. MY MECHANIC HAD TOLD ME THAT THERE WAS ENOUGH FORCE TO DEPLOY THE AIR BAGS. I DO NOT FEEL SAFE IN THIS VEHICLE ANY LONGER. *NM
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10106200January 12, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
I WAS DRIVING DOWN THE FREEWAY AT 75 WHEN I STARTED HEARING A LOUD GRINDING NOISE. I GOT OFF THE FREEWAY AND MADE IT HOME . AS SOON AS I TURNED THE LAST CORNER THE STEERING LOCKED TO THE LEFT AND MADE A HUGE GRINDING NOISE THIS TIME. I STOPPED IN FRONT OF THE HOUSE, AND WHEN I GOT OUT THERE WAS STEERING FLUID EVERYWHERE! I PULLED THE BELT OFF, AND THE PULLEY WAS EXTREMELY EASY TO MOVE ALL AROUND. I HAVE FOUND THAT MANY MORE PEOPLE THAN JUST ME HAVE ALSO HAD THIS PROBLEM AND IF IT WERE TO HAVE HAPPENED ON THE FREEWAY I COULD HAVE EASILY CRASHED AT 75! I CALLED CHRYSLER AND THEY TOLD ME "THEY WON'T DO ANYTHING BECUASE ITS NOT A SAFTEY PROBLEM, AND I AM THE 3RD OWNER OF THE VEHICLE" HOW THAT HAS ANYTHING TO DO WITH IT I DONT KNOW. I HAVE TO SPECIAL ORDER THE PART FROM JEEP BECAUSE NOBODY CARRYS IT. I WILL FIX IT MYSELF ONCE THE PART COMES IN AND REFUSE TO PAY $400 FOR SOMETHING THEY(JEEP) SHOULD REPLACE FOR FREE. THEY WILL NOT RECIEVE AND BUSINESS FROM ME. THEY ARE EXTREMLY LUCKY NO ONE WAS INJURED AND THERE ISNT A LAWSUIT AGAINST THEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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