Jeep Liberty Complaints

8,882 consumer complaints on file.

#10119090May 23, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
THE VEHICLE FAILED TO START AFTER BEING DRIVEN AND PARKED FOR A FEW MINUTES. THE VEHICLE GOT A JUMP START. THE PANEL LIGHTS STARTED FLICKERING. THE VEHICLE WAS TOWED TO THE DEALERSHIP, WHO INDICATED THAT THE ALTERNATOR FAILED AND DRAINED BATTERY. THIS OCCURRED WITHOUT ANY WARNING. THE DEALERSHIP REPLACED THE ALTERNATOR WITH AN UPGRADED. THIS INDICATED THAT THERE WAS A DEFECT IN THE ORIGINAL ALTERNATOR. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119208May 23, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING AT APPROXIMATELY 20 MPH DRIVER LOST CONTROL OF THE VEHICLE AND THE DRIVER SIDE WHEEL LOCKED UP. OWNER HAD THE VEHICLE TOWED TO THE DEALER, WHERE IT WAS DISCOVERED THAT THE BALL JOINT COMPLETELY SEPARATED FROM THE HOUSING. *AK *BF *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121312May 18, 2005
VEHICLE SPEED CONTROL
THREE CAR CRASHES SINCE OCTOBER 2004. ALL BETWEEN 5-15 MPH. ALL WHERE REAR-END COLLISIONS BY MY VEHICLE. DID NOT MAKE ANY CONNECTION BETWEEN THE THREE ACCIDENTS UNTIL THE THIRD ACCIDENT YESTERDAY WHEN I REAR-ENDED A CAR. FROM A STOPPED POSITION I WAS APPROXIMATELY ONE AND A HALF CAR LENGTHS BEHIND A VEHICLE. THE CAR IN FRONT MOVED FORWARD BUT STOPPED, I DID THE SAME, BUT MY CAR CONTINUED TO ACCELERATE EVEN THOUGH I SLAMMED ON THE BRAKES. IN ALL THREE ACCIDENTS IT SEEMED MY CAR CONTINUED TO ACCCELERATE EVEN THOUGH I HAD ROOM FOR THE BRAKES TO PREVENT THESE ACCIDENTS. I CONSIDERED THE FIRST TWO ACCIDENTS UNAVOIDABLE UNTIL THE ACCIDENT YESTERDAY SO I DID NOT CONSIDER THERE WAS ANY TYPE OF VEHICLE FAILURE IN THE FIRST TWO INCIDENTS. I'VE BECOME VERY AWARE OF TAIL GATING AND LEFT ROOM BETWEEN THE CAR IN FRONT OF ME. BEFORE OCTOBER 2004 I HAVE NOT HAD AN ACCIDENT IN 15-20 YEARS. IN THE LAST 8 YEARS I'VE LIVED IN HOUSTON I'VE NOT HAD ANY ACCIDENTS.
Crash:
No
Fire:
No
Injuries:
3
Deaths:
0
#10121582May 18, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
PROBLEMS WITH BALL JOINT EQUIPMENT ON THE 2003 JEEP LIBERTY. ***NO ANSWER REQUIRED***. *MR THERE WERE NO INDICATIONS THAT ANYTHING WAS WRONG WITH THE VEHICLE PRIOR TO RECEIVING RECALL# 03V460000. ALL OF THE BALL JOINTS WERE REPLACED BUT THEN A FEW WEEKS LATER NOISES WAS HEARD WHEN MAKING TURNS. FOUR LOOSE BOLTS WERE FOUND LOOSE. THE BOLTS WERE TIGHTENED. IT WAS THEN DETERMINED THAT THE VIBRATION NOISE WAS TRACED TO A LOOSE CONTROL ARM BUSHING. THE LOWER CONTROL ARMS WERE REPLACED BUT SOME NOISE REMAINED. THE CONSUMER REQUESTED REIMBURSEMENT FOR THE REPAIRS. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120910May 14, 2005
STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
THE FRONT END OF MY 04 JEEP LIBERTY (39,527 MILES; VIN # [XXX]) BEGAN TO MAKE LOUD SQUEAKING NOISES. I TOOK IT INTO THE DEALER WHO DIAGNOSED THE NOISE AS FRONT UPPER BALL JOINT FAILURE! THE REPAIR COST $655.20 AND CAR RENTAL COST AN ADDITIONAL $89.99. PREVIOUSLY, THIS JEEP MODEL WAS FACTORY RECALLED FOR FRONT BOTTOM BALL JOINT REPLACEMENT, WHICH I HAD PERFORMED AT 26,887 MILES. I CONTACTED THE DAIMLERCHRYLER CUSTOMER ASSISTANCE CENTER WHO REFUSED TO PAY FOR THE REPAIRS. I WROTE A LETTER TO THE SAME CUSTOMER ASSISTANCE CENTER AND AGAIN I WAS REFUSED. I HAVE A HARD TIME BELIEVING THAT THE UPPER BALL JOINTS ARE NOT DEFECTIVE, ALSO. THIS IS A JEEP WHICH HAS NEVER BEEN DRIVEN OFF OF A PAVED ROAD! YOU WOULD THINK THAT THE SUSPENTION COMPONENTS ON A JEEP WOULD BE HEAVY DUTY AND WOULD LAST A VERY LONG TIME. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120203May 8, 2005
AIR BAGS:FRONTAL
I WAS ON MY WAY TO WORK, CAME UPON AN INTERSECTION THAT A TRUCK WAS COMING TO A STOP SIGN. HE STOPPED AND THAN PROCEDED TO PULL OUT IN FRONT OF ME. I HAD NO TIME TO REACT AND NOT HIT THE TRUCK. I BASICALLY T-BONED IT. IT WAS BARELY MOVING AND I WAS DOING ABOUT 45 MPH. AT IMPACT. MY AIRBAGS NEVER DEPLOYED. I ENDED UP HITTING MY HEAD INTO THE STEERING WHEEL AND 19 STITCHES INTO MY HEAD AND SLID DOWN INTO MY SEAT ENOUGH TO RAM BOTH OF MY KNEE'S INTO THE DASHBOARD. MY JEEP LIBERTY WAS A TOTAL LOSS, $8500 IN DAMAGES TO IT. I CONTACTED JEEP AND THEY RESPONDED WITH THERE WAS NOTHING WRONG WITH THE AIRBAG SYSTEM. I JUST DON'T BELIEVE THAT A CRASH WITH THIS MUCH IMPACT THAT WERE WASN'T A PROBLEM WITH THE SYSTEM.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10115122May 6, 2005
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
WHILE IN FOUR WHEEL DRIVE THE VEHICLE WENT OUT OF CONTROL WHEN THE BRAKES WERE APPLIED. MANUFACTURER WAS CONTACTED, BUT THE CAUSE WAS UNDETERMINED.*AK FOR APPROX 1 YEAR THERE WERE 16 SEPARATE INCIDENTS THAT OCCURRED WHILE VEHICLE WAS IN 4 WHEEL DRIVE. AT 25-45 MPH VEHICLE SPUN OUT OF CONTROL. DRIVING ONE DIRECTION VEHICLE SPUN TO THE OPPOSITE DIRECTION. *BF *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119865May 4, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
CALLER STATED SHE GOT A RECALL NOTICE TO GET THE BALL JOINTS REPLACED, WHICH SHE DID. AFTER ANOTHER 37000 MILES THE BALL JOINT SNAPPED, RESULTING IN THE TIRE FALLING OFF. VEHICLE WAS TOWED TO A DIFFERENT REPAIR SHOP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119534May 3, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ACCELERATOR HAS STAYED ON APPROX.3 TIMES AT 900+ RPM WHILE COMING TO A COMPLETE STOP. TOLD DEALER,ON RECORD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118823May 2, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CONSUMOR STATES: CHECK ENGINE LIGHT CAME ON DAY AFTER HE BOUGHT IT, AND THERE IS KNOW REVERSE CAN PUSH ON GAS PEDAL AND THE ENGINE JUST REVES UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118731April 30, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
SINCE PURCHASING THIS 2002 JEEP LIBERTY FOR MY 23 YEAR OLD DAUGHTER IT HAS PULLED TO THE LEFT WHEN THE STEERING WHEEL WAS RELEASED. IT WAS RETURNED TO THE JEEP DEALER SEVERAL TIMES FOR REPAIR. EACH TIME IT WAS REALIGNED AND WAS OK FOR A TIME THEN STARTED TO PULL TO THE LEFT AGAIN. WE ALSO REPLACED THE TIRES TRYING TO ELIMINATE PROBLEM, WHICH CONTINUED UNTIL THE 3/31/05 ACCIDENT. MY DAUGHTER WAS TRAVELING DOWN THE HIGHWAY ON 3/31/05 A SUNNY DRY DAY IN NEW BRITAIN CT WHEN SHE SUDDENLY LOST CONTROL OF HER JEEP AND SIDE SWIPED THE JERSEY BARRIER. ALTHOUGH THIS CAN'T BE PROVED WITHOUT MORE INVESTIGATION, I BELIEVE THE LOWER CONTROL ARM , WHICH IS CASTED NOT PRESSED STEEL, HAD A PARTIAL CRACK THAT TOTALLY FAILED AT THE TIME OF THE ACCIDENT. THE FAILURE CAUSED LOSS OF CONTROL OF THE JEEP LIBERTY AND IT SIDE-SWIPED THE JERKY BARRIER. THERE WAS ABOUT $6,000 DAMAGE TO THE DRIVER'S SIDE OF THE JEEP, NO OTHER VEHICLES WERE INVOLVED. THE POLICE OFFICER ATTRIBUTED THE ACCIDENT TO TIRE FAILURE, SINCE THE 2 DRIVER'S SIDE TIRES WERE FLAT. WHEN EXAMINING THE JEEP AT THE BODY SHOP, I NOTICED THE LOWER CONTROL ARM WAS BROKEN. I DIDN'T THINK THE CRASH WAS SEVERE ENOUGH TO CAUSE THIS TO HAPPEN. ON CLOSER EXAMINATION OF THE PART IT LOOKED TO ME LIKE THE BROKEN EDGE WAS ABOUT HALF RUSTED. TO ME THIS INDICATED A PREEXISTING CRACK IN THE CASTING. I AM REPORTING THIS INCIDENT BECAUSE I CAN'T PROOF THE JEEP'S PART FAILED. THE JEEP IS ADVERTISED AS AN "OFF ROAD" VEHICLE AND AS SUCH SHOULD BE HEAVY DUTY. IF THIS PART DID FAIL AFTER ONLY 46,000 MILES IT COULD BE A MANUFACTURING PROBLEM THAT SHOULD BE INVESTIGATED. I AM HAVING THE BODY SHOP SAVE THE PART FOR EXAMINATION. THE CAR HAS BEEN REPAIRED.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10118706April 29, 2005
EQUIPMENT:APPLIANCE:AIR CONDITIONER
HAD AIR CONDITION RECHARGED 5/04 BECAUSE IT STARTED BLOWING WARM AIR. STARTED BLOWING WARM AIR AGAIN IN 04/05. TOOK TO DEALERSHIP AND AFTER CHECKING EVERYTHING ELSE, THEY REPLACE THE COMPRESSOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117066April 25, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
CONSUMER RECEIVED RECALL CAMPAIGN 03V460000 FOR THE LOWER BALL JOINT ARM. AFTER TAKING THE VEHICLE TO THE DEALER FOR REPAIRS AND LEAVING IT ALL DAY CONSUMER WAS NOTIFIED UPON HER ARRIVAL TO PICK THE VEHICLE. ALSO, THAT THERE WAS A SPECIAL WRENCH NEEDED TO REMOVE THE BALL JOINTS, AND THAT CONTACT WOULD BE MADE AS SOON AS THEY RECEIVED THE WRENCH. CONSUMER CURRENTLY RECEIVED A SECOND NOTIFICATION THAT THE RECALL WAS NOT PERFORMED . NO CONTACT HAS BEEN MADE BY THE DEALERSHIP. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118988April 20, 2005
SEAT BELTS:FRONT
WHILE AT A STOP LIGHT CONSUMER'S VEHICLE WAS REAR ENDED, AND THE DRIVER SEAT BELT FAILED, CAUSING CONSUMER'S HEAD TO STRIKE THE STEERING WHEEL.*AK UPDATED 07/07/06. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10118041April 18, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
MY HUSBAND WAS SITTING AT A COMPLETE STOP AT A WALGREEN PHARMACY DRIVE-THROUGH HE STEPPED ON THE ACCELERATOR AS HE WAS LEAVING, AND QUICKLY LET OFF THE ACCELERATOR TO MAKE THE TURN TO GO AROUND THE BUILDING. HOWEVER, THE JEEP KEPT PICKING UP SPEED. HE STEPPED ON THE BRAKES, AND KEPT PRESSING ON THEM, BUT THE JEEP KEPT GOING FASTER, ONLY STOPPING WHEN IT JUMPED THE CURB AND HIT A BRICK WALL. HE HAD VERY LITTLE TIME TO REACT. THE DISTANCE FROM WHERE HE ACCELERATED TO THE BRICK WALL WAS APPROXIMATELY 50 FEET. THE SKID MARKS STARTED AFTER HE TRAVELED APPROXIMATELY 14 FEET, AND WERE APPROXIMATELY 34 FEET LONG BEFORE HE HIT THE CURB. THERE WAS ANOTHER 2 FEET BETWEEN THE CURB AND THE WALL. IT DAMAGED THE BUMPER, TORE OFF RIGHT FRONT FENDER, CRUMPLED THE RIGHT FRONT QUARTER PANEL, DAMAGED SOME OF THE LIGHTS, FLATTENED BOTH FRONT TIRES, AND BROKE THE RIGHT RIM. HE CONTACTED CHRYSLER, AND FILED A COMPLAINT. CHRYSLER SENT AN ENGINEER TO EXAMINE THE COLLISION , AND AFTERWARDS THEY SENT A LETTER DENYING OUR CLAIM. CAR WAS STILL SITTING AT DEALER WHERE IT WAS TOWED.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10117908April 15, 2005
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
HAVE 2005, LIBERTY SPORT, 4X4 W/AUTOMATIC TRANSMISION, DURING HIGHWAY DRIVING AT SPEED AROUND 65 MPH THE CAR WANDERED LEFT AND RIGHT AND WILL NOT STAY IN A STREIGHT LINE, THE STEERING WHEEL HAS 3/4 TO 1" PLAY, NEW JEEP WITH ONLY 13 MILES ON IT. IF PASSED BY A TRUCK VEHICLE ALMOST LOST CONTROL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116784April 12, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
2002 JEEP LIBERTY LIMITED 4WD AUTOMATIC TRANSMISSION, LOSS OF THIRD GEAR DUE TO BREAKAGE OF VALVE BODY BOLTS IN TRANSMISSION ACCESSIBLE BY REMOVAL OF TRANSMISSION PAN. SHOP FOREMAN AT HERTICH JEEP/NISSAN (DOVER, DE) STATED THAT THE BOLTS WERE NOT OF THE CORRECT STRENGTH, AND THAT THE NEW BOLTS SUPPLIED WITH THE NEW VALVE BODY (STILL UNDER WARRANTEE) WOULD BE OF THE CORRECT STRENGTH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117618April 7, 2005
AIR BAGS:FRONTAL
CONSUMER'S VEHICLE WAS INVOLVED IN AN ACCIDENT AND THE AIR BAGS DID NOT DEPLOY. VEHICLE WAS TOTALED.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10117565April 6, 2005
STEERING:HYDRAULIC POWER ASSIST:PUMP
WHILE SHIFTING GEARS DRIVER HEARD A LOUD KNOCKING NOISE COMING FROM THE FRONT. VEHICLE JERKED, AND IT WAS TAKEN TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE STEERING POWER ASSIST PUMP NEEDED TO BE REPLACED AND REPLACED IT. HOWEVER, THE PROBLEM RECURRED, AND THE MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113385April 6, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:WHEEL BEARING, POWER TRAIN:AXLE ASSEMBLY
NHTSA RECALL CAMPAIGN 03V460000, AFTER TAKING THE VEHICLE TO THE DEALER FOR A RECALL REPAIRS CONSUMER RECEIVED A CALL FROM THE DEALER STATING THAT THERE WOULD BE A COST OF $3,300, TO MAKE REPAIRS ON THE LOWER BALL JOINT. DEALER CONTACT: RICHARD GORDON. *AK VEHICLE WAS TAKEN TO DEALER FOR LOWER BALL JOINT RECALL REPAIRS, HOWEVER DEALER FOUND AXLE AND BEARINGS WERE FROZEN AND NEEDED TO BE REPLACED. DEALER DID NOT HONOR RECALL AND WANTED TO CHARGE CONSUMER $3,300.00 FOR REPAIRS. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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