Jeep Liberty Complaints

8,882 consumer complaints on file.

#10290917November 4, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, EQUIPMENT:ELECTRICAL
MY DAUGHTER JUST HAD ANOTHER JEEP LIBERTY WINDOW REGULATOR FAILURE ON A PASSENGER REAR DOOR CAUSING THE DOOR GLASS TO FALL INTO THE DOOR. THIS IS THE 5TH REGULATOR FAILURE ON THE REAR DOORS SINCE SHE HAS OWNED THE VEHICLE. THE FIRST ONE WAS UNDER WARRANTY (NO CHARGE), BUT SHE PAID FULL COST ($300-$350) ON TWO AND A $25 DEDUCTIBLE (CO-PAY AS CHRYSLER CALLS IT) ON THE LAST ONE AND A PROJECTED $100 CO-PAY ON THIS ONE----AS I TALKED TO CHRYSLER YESTERDAY ON THIS LATEST ONE. IT APPEARS THAT NO TWO SITUATIONS ARE HANDLED THE SAME WAY BASED ON THE JEEP FORUMS I'VE VIEWED AND BASED ON MY EXPERIENCES. IT SEEMS TO ME THAT THEY SHOULD AT LEAST BE CONSISTENT, BUT I BELIEVE IT DEPENDS ON WHICH CSR YOU TALK WITH. YESTERDAY'S CSR TOLD ME THAT SHE SHOULD HAVE TO PAY THE SAME AS A CUSTOMER WHO PURCHASED AN EXTENDED WARRANTY WITH ITS STANDARD $100 DEDUCTIBLE. THE CSR EARLIER THIS YEAR ON THE $25 CO-PAY TOLD ME THAT CHARGE WAS SO THEY COULD WARRANT THE PART FOR 12 MONTHS OR 12,000 MILES AND FIX IT FREE OF CHARGE SHOULD THE PART GO BAD AGAIN. OBVIOUSLY, CHRYSLER KNOWS THERE IS A BIG PROBLEM HERE--IT'S MY UNDERSTANDING THAT THERE IS A TSB ON THIS ISSUE. I UNDERSTAND THEY NOW REPLACE THE WINDOW ALONG WITH THE REGULATOR BECAUSE THERE HAS BEEN A DESIGN CHANGE IN HOW THE REGULATOR ATTACHES TO THE WINDOW--SO THEY ACKNOWLEDGE THE PROBLEM (BUT NO RECALL). THOSE WHO ARE PAYING FULL PRICE FOR REPAIR ARE BUYING A NEW WINDOW, TOO--AS IF THE COST TO REPLACE THE REGULATOR ISN'T EXPENSIVE ENOUGH. AND, WHETHER THE VEHICLE IS UNDER WARRANTY OR NOT SHOULD HAVE NO BEARING ON THIS TYPE OF ISSUE. CHRYSLER JUST DOESN'T GET IT ON THIS PROBLEM! WHY THERE HASN'T BEEN A RECALL OR A CLASS ACTION LAWSUIT ON THIS IS BAFFLING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290964November 4, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
RIGHT REAR PASSENGER WINDOW REGULATOR BROKE ON ITS OWN AND HAD TO BE TAPED UP FOR 6 WEEKS WHILE A REPLACEMENT PART, THAT WAS ON BACK ORDER, FINALLY ARRIVED. FOUR MONTHS LATER THE RIGHT FRONT WINDOW REGULATOR BROKE ON ITS OWN. NO ONE WAS IN THE SUV WHEN IT LET THE WINDOW DROP OPEN. THE PART FOR THIS WINDOW TOOK ONLY FIVE DAYS TO REACH THE DEALERSHIP AND THE VERY DAY THAT IT WAS REPLACED THE DRIVERS SIDE REAR WINDOW REGULATOR LET THE WINDOW DROP AND I COULD NOT GET IT TO COME BACK UP. FINALLY USED A PAIR OF NEEDLENOSE PLIERS TO GET HOLD OF IT AND THEN TAPE IT UP. OF COURSE, THE DEALERSHIP DOES NOT HAVE THIS PART IN STOCK. THIS IS SIMPLY A JOKE AND THE FACT THAT JEEP HAS NOT HAD A RECALL ON THESE WINDOW REGULATORS SHOULD BE A CRIME. THE VEHICLE IS A 2007 JEEP LIBERTY LIMITED THAT HAD A STICKER PRICE OF $25,000. SO MUCH FOR AMERICAN MADE QUALITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290775November 3, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
IN 2007 JEEP LIBERTY, THE POWER WINDOW REGULATOR BREAKS CAUSING THE WINDOW TO DROP OPEN. THIS HAS HAPPENED 4 TIMES ON MY VEHICLE WITHIN THE LAST YEAR. THIS COULD BE HAZARDOUS IF IT HAPPENED DURING A STORM OR IN OTHER SITUATIONS WHERE SAFETY DEMANDS THE WINDOW REMAIN CLOSED. THE LAST TIME IT HAPPENED, WE WERE JUST DRIVING DOWN THE HIGHWAY. NO ONE WAS TOUCHING THE WINDOW CONTROLS AND SUDDENLY THE WINDOW BEGAN TO DROP SLOWLY. THE TIME BEFORE, THE WINDOW DROPPED SUDDENLY AND QUICKLY. AGAIN, NO ONE WAS OPERATING THE CONTROLS AT THAT TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290871November 3, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2002 - 2003 JEEP LIBERTY'S - COUNTLESS COMPLAINTS ARE ONLINE ABOUT THE POWER WINDOW REGULATORS FAILING. I HAVE HAD TO REPLACE THREE ON MY 2003 - AND AS OF TODAY TWO ON MY 2003. THESE FAIL WITHOUT WARNING AND IF IT IS RAINING IT STARTLES THE DRIVER AND CAUSE AN ACCIDENT. THIS SHOULD BE A RECALL AND VENDOR PAID PART - IT IS DEFECTIVE. WHEN IT DROPPED THIS TIME MY WIFE FREAKED OUT AND STEERED AGAINST A GUARDRAIL TRYING TO CLOSE THE WINDOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290717November 2, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE RIGHT REAR WINDOW REGULATOR FAILED ON MY 2005 JEEP LIBERTY. IT CANNOT BE ROLLED UP OR DOWN. IT WILL NOT STAY ROLLED UP AND IS A SAFETY HAZARD AS WELL AS A THEFT ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290214October 29, 2009
SERVICE BRAKES, HYDRAULIC
2005 JEEP LIBERTY LTD , WAS HAVING BRAKE PROBLEMS. IT WAS SHIMMYING ETC, WHEN I PUT ON BRAKES AND AT TIMES THE PEDAL WENT TO THE FLOOR. I WAS INVOLVED IN AN ACCIDENT WHEN MY JEEP WOULD NOT STOP WHEN I PUT ON BRAKES. I REARENDED SOMEONE. I HAD A MECHANIC CHECK THIS OUT BEFORE ACCIDENT AND COULD NOT FIND ANYTHING WRONG. I HAVE OWNED 3 JEEPS IN MY LIFE TIME AND NEVER HAD PROBLEMS. I HAVE A $3000 REPAIR TO MY CAR BECAUSE OF BRAKE FAILURE, PLUS THE AIRBAGS DID NOT COME OUT. I EXPECT SOMEONE TO CONTACT ME IMMEDIATELY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10290110October 28, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WINDOW REGULATORS BREAK CAUSING THE WINDOW TO DROP DOWN WITH NO WAY OF RAISING IT BACK UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290148October 28, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
REAR WINDOW REGULATOR FAILURE AT 52,000 MILES DEAD BOLTING DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290174October 28, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
RECURRING WINDOW REGULATORS BREAKING IN JEEP LIBERTY'S. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289659October 24, 2009
TIRES
BOUGHT BRAND NEW CAR LAST YEAR JEEP LIBERTY WITH GOOD YEAR TIRES. WITHIN 15,000 THE TIRE IS DEFECTED. GOOD YEAR COULD NOT TELL ME WHAT WAS WRONG WITH THE TIRE AND NEITHER COULD FIRESTONE FOR ANOTHER OPINION SAID THAT IT WAS NOT ABLE TO BE FIXED AND HAD TO SPEND $180 TO GET A NEW TIRE. GOODYEAR WOULD NOT REPLACE THE TIRE OR DO ANYTHING BECAUSE OF THEIR WARRANTY POLICY. 15,000 MILES ON A TIRE IS NOT WARRANTED ENOUGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289696October 24, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE WINDOWS ON MY 2006 JEEP LIBERTY SPORT CONSTANTLY BREAK AND THUS THE WINDOW IS FORCED ALL THE WAY DOWN AND I THEN HAVE TO DRIVE WITH IT OPEN OR TAPE A PLASTIC BAG TO KEEP THE RAIN OUT UNTIL I CAN GET TO THE DEALERSHIP. IN THE PAST 3 YEARS SINCE I HAVE OWNED THE CAR, I HAVE HAD TO BRING IN MY CAR ON 8 SEPARATE OCCASIONS FOR THE SAME EXACT PROBLEM. EACH DOOR WINDOW HAS BROKEN TWICE. I FEEL AS THOUGH THE SAFETY OF MY CAR IN IS JEOPARDY WHEN THE WINDOW IS FULLY DOWN AND DO NOT FEEL SAFE NOT BEING ABLE TO PUT IT UP WHEN DRIVING, ESPECIALLY AT NIGHT. THIS MODEL'S WINDOWS AND REGULATORS SHOULD BE RECALLED. HAVING TO PAY FOR THE WINDOWS AND MISSING WORK TO HAVE THEM REPLACED IS UNACCEPTABLE. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289699October 24, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE HAD PROBLEMS WITH EVERY WINDOW ON MY CAR NOT ROLLING UP. I HAVE BEEN TO THE DEALERSHIP SEVERAL TIMES TO HAVE THEM FIX THEM. NOW I AM OUT OF THE ORIGINAL WARRANTY, BUT AM ON THE "PLATINUM" WARRANTY AND THE DEALERSHIP TOLD ME YESTERDAY THAT IT WOULD BE $200.00 TO FIX THE REAR WINDOW. THIS IS A TOTAL RIPOFF. IS THERE A CLASS ACTION LAWSUIT I CAN JOIN TO MAKE THEM FIX MY CAR? IT'S RIDICULOUS TO PAY $400.00/MONTH AND HAVE A PIECE OF CRAP CAR THAT I CAN NOT ROLL MY WINDOWS UP OR DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289442October 23, 2009
VISIBILITY
I HAVE HAD THREE REAR POWER WINDOW REGULATORS BREAK ON MY 2002 JEEP LIBERTY. ONE REPLACEMENT ONLY LASTED EIGHT MONTHS WITH VERY LITTLE USE. THE FAILURE HAS CAUSED THE DOOR TO JAM SO IT CANNOT BE OPENED. THIS CREATES A VERY HAZARDOUS CONDITION THAT IN CASE OF AN ACCIDENT A REAR PASSENGER CANNOT GET OUT OF THE VEHICLE THROUGH THAT DOOR. I HAVE READ OTHER COMPLAINTS ON THE INTERNET ABOUT THIS PROBLEM. IT SEEMS THAT THIS DEFECT IS QUITE COMMON WITH JEEP LIBERTY'S. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289515October 23, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE HAD TWO WINDOW REGULATORS IN MY 2006 JEEP LIBERTY UNLIMITED 4X4 GO OUT IN LESS THAN 4 MONTHS. I KNOW BY READING OTHER PEOPLES COMPLAINTS IN FORUMS THAT CHRYSLER KNOWS THAT THEIR PARTS WERE DEFECTIVE AND IN ORDER TO GET THIS FIXED YOU HAVE TO REPLACE THE REGULATOR AS WELL AS THE WINDOW. THIS IS SOMETHING THAT CHRYSLER SHOULD BE TAKING CARE OF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289441October 23, 2009
VISIBILITY
I'M AWARE THAT THIS IS A COMMON DEFECT, BUT PERHAPS THERE'S STRENGTH IN NUMBERS. I'VE HAD NO PROBLEMS WITH MY JEEP UP UNTIL A FEW WEEKS AGO, IT HAD BEEN PARKED FOR ABOUT A MONTH WHEN ONE DAY I NOTICED THAT THE REAR DRIVERS SIDE WINDOW WAS DOWN ABOUT 3-4". I TURNED ON THE VEHICLE TO DISCOVER THAT THE REGULATOR APPEARED TO HAVE GONE OUT. THIS IS ESPECIALLY ODD CONSIDERING THE WINDOW'S BEEN USED MAYBE 3 TIMES SINCE THE VEHICLE WAS NEW. NOW, SINCE I REFUSE TO PAY $300 TO FIX SOMETHING THAT THE MANUFACTURER HAS ADMITTED TO BEING DEFECTIVE (I.E. THEIR FAULT), I'M STUCK DEALING WITH A VISUAL IMPAIRMENT AND SECURITY ISSUE THAT COULD LEAD TO ETHER AN ACCIDENT OR THE THEFT OF THE VEHICLE ITSELF. WHEN DRIVING, AS I OFTEN DO IN MY VEHICLE, ESPECIALLY ON THE INTERSTATE, I NEED TO BE ABLE TO LOOK OVER MY SHOULDER AND QUICKLY DETERMINE AT TIMES WHETHER OR NOT IT IS SAFE FOR ME TO MOVE OVER. THE FACT THAT THE WINDOW FALLS AT THE SLIGHTEST BUMP, NOT ALL THE WAY DOWN, BUT JUST ENOUGH SO THAT THE TOP OF THE GLASS PRESENTS A VISUAL IMPAIRMENT THAT CAUSES ME TO HAVE TO UNNECESSARILY MANEUVER TO TRY AND SEE. THERE IS ALSO THE MATTER OF OCCUPANT EXPOSURE TO THE ELEMENTS AND THE FACT THAT SINCE THE WINDOW WILL FALL FOR NO APPARENT REASON ANY TIME, DAY OR NIGHT, IN USE OR NOT, THIS PRESENTS A WONDERFUL TARGET FOR WOULD-BE THIEVES AND BURGLARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289353October 22, 2009
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE THE CONTACT WAS MAKING A LEFT HAND TURN AT A LOW SPEED SHE NOTICED THAT THE FRONT DRIVER SIDE TIRE SUDDENLY BROKE AWAY FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE CONTROL ARM BALL JOINT NEEDED TO BE REPLACED. PRIOR TO THE FAILURE, THE CONTACT HEARD A KNOCKING NOISE IN THE FRONT END OF THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 100324.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289050October 20, 2009
VISIBILITY
WHILE DRIVING THE LEFT REAR WINDOW FELL DOWN INTO THE DOOR. I TOOK IT TO A MECHANIC AND I WAS TOLD THAT THE REGULATOR WHEEL WAS BROKE. I HAVE NO IDEA HOW IT GOT BROKEN. I HAVE NOT TAKEN IT BACK TO THE DEALER BECAUSE MY WARRANTY HAS EXPIRED AND THE COST WOULD BE HIGH FOR THE PARTS AND LABOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289078October 20, 2009
VISIBILITY
I OWN A 2007 JEEP LIBERTY. IN FEB 2008 MY LEFT REAR WINDOW COLLAPSED INTO THE PANEL. AS IT WAS UNDER WARRANTY IT WAS REPAIRED, OR I THOUGHT IT WAS. IN AUG 2009 MY RIGHT REAR WINDOW COLLAPSED INTO THE PANEL, ONCE AGAIN IT WAS UNDER WARRANTY AND WAS REPAIRED. IN OCT 2009 MY LEFT REAR WINDOW COLLAPSED AGAIN. NOW THIS IS AN ONGOING PROBLEM WITH LIBERTY'S AND BECAUSE IT IS OUT OF WARRANTY NOW I WAS TOLD I HAVE TO PAY FOR THE REPAIRS. IT IS DOCUMENTED ON SEVERAL CONSUMER ADVOCATES REPORTS ABOUT THIS PROBLEMS. I FEEL THIS IS A SAFETY ISSUE AS IF THERE WERE CHILDREN IN THESE VEHICLES I AM AFRAID OF POSSIBLE INJURIES. I DO NOT FEEL IT IS FAIR THAT WE THE PUBLIC SHOULD HAVE TO PAY FOR JEEP'S RECURRING PROBLEMS. I FEEL A TOTAL RECALL AND PROPER REPLACEMENT OF THE REGULATORS AND WINDOW ITSELF AS PRESCRIBED BY THE CHRYSLER ENGINEERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289106October 20, 2009
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 25 MPH THE VEHICLE BEGAN TO SHIMMY. AFTER DRIVING THE VEHICLE TO THE SIDE OF THE ROAD THE FRONT PASSENGER SIDE BALL JOINT HAD FRACTURED, AND THEN THE TIRE SEPARATED FROM THE VEHICLE. TWO YEARS PRIOR AN IDENTICAL FAILURE OCCURRED ON THE DRIVER-SIDE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP. THE CURRENT AND FAILURE MILEAGES WERE 106000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10288925October 19, 2009
ELECTRICAL SYSTEM
SPEEDOMETER STOPS WORKING MID-TRIP, ALL WARNING LIGHTS COME ON (ENGINE, ABS ETC) -- SOMETIMES ENGINE DIES WHILE ON THE ROAD. "SPEED SENSOR" OR SOME OTHER COMPUTER-RELATED ISSUE HAS BEEN TALKED ABOUT, BUT 3 DIFFERENT MECHANICS INCLUDING THE DEALER HAVE BEEN UNABLE TO REPAIR. SPEED SENSOR WAS REPLACED BUT PROBLEM REMAINS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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