Jeep Liberty Complaints

8,882 consumer complaints on file.

#10288985October 19, 2009
LATCHES/LOCKS/LINKAGES
2007 JEEP LIBERTY INTERLOCKING STEERING CABLE ON AUTOMATIC TRANSMISSION BREAKS VERY EASILY CAUSING KEY TO REMAIN IN ON POSITION AND CAR TO GET STUCK IN GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10288852October 18, 2009
VISIBILITY
DRIVER'S SIDE DOOR WINDOWS (FRONT AND BACK SEAT) FALL DOWN AND FAIL TO STAY UP WITHOUT TAPE. THEY HAVE BEEN TAPED UP FOR OVER A YEAR B/C WE REFUSE TO PAY TO HAVE THEM FIXED. HAVE RESEARCHED ONLINE AND FOUND COUNTLESS COMPLAINTS ABOUT THIS. DEALERSHIP CLAIMS WE WOULD HAVE TO PAY TO GET IT FIXED ALTHOUGH IT IS OBVIOUSLY A DEFECT. THE MAIN COMPONENT OF THE REGULATOR IS PLASTIC AND RUNS ON A METAL TRACK, CAUSING THE PLASTIC TO WEAR DOWN AND NO LONGER BE ABLE TO GRIP ON THE RAIL AND SUPPORT THE WINDOW. NEWER MODEL JEEPS DO NOT HAVE THIS PART, SO OBVIOUSLY THEY WERE AWARE OF THE PROBLEM AND UPGRADED THE PART TO ELIMINATE THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10288554October 15, 2009
SUSPENSION:FRONT
I BROUGHT MY 2006 JEEP LIBERTY IN FOR AN OIL CHANGE. I WAS TOLD I NEEDED NEW BALL JOINTS. I HAD THEM REPLACED IN 2007 THROUGH A CHRYSLER/JEEP RECALL. NOW, LESS THAN 2 YEARS LATER, I HAVE TO HAVE THEM REPLACED AGAIN AT MY EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10287220October 13, 2009
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. WHEN HE ATTEMPTED TO EXIT HIS DRIVEWAY, THE RIGHT FRONT BALL JOINT FAILED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY AND THE AXLE WAS REPLACED AT AN EXPENSE OF $280.00. THE MANUFACTURER WAS NOTIFIED; HOWEVER, A REPRESENTATIVE STATED THAT THE LOWER BALL JOINT WAS REPAIRED IN 2007 UNDER RECALL 06V288000 (SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT). THE FAILURE MILEAGE WAS 49,800. THE CURRENT MILEAGE WAS 50,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10287148October 12, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
JEEP LIBERTY RENEGADE 2006 - BROKEN WINDOW REGULATOR 3X IN 3 YEAR. I BOUGHT THIS JEEP BRAND NEW AND EACH YEAR, THE WINDOW COMES OFF THE TRACK--IN 3/07, 8/08, AND NOW 10/09. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10287149October 12, 2009
UNKNOWN OR OTHER
JEEP LIBERTY RENEGADE 2006 - BROKEN WINDOW REGULATOR 3X IN 3 YEAR. I BOUGHT THIS JEEP BRAND NEW AND EACH YEAR, THE WINDOW COMES OFF THE TRACK--IN 3/07, 8/08, AND NOW 10/09. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10287043October 11, 2009
SERVICE BRAKES, HYDRAULIC, STEERING, ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
2002 JEEP LIBERTY SPEED SENSOR FAILURE CAUSES SPEEDOMETER TO STOP WORKING, ENGINE TO DIE WHILE DRIVING, LOSS OF POWERSTEERING, LOSS OF BRAKES, STEERING WHEEL LOCKS UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10287045October 11, 2009
SEATS
HEATED SEAT BURNED SEAT AND WAS SMOKING BADLY. THIS IS ON A 2002 JEEP LIBERTY. HEATED SEAT WAS ON AND OVERHEATED TO THE POINT OF BURNING THE SEAT AND PERSONAL PROPERTY TOUCHING THAT AREA OF THE SEAT. THE SEAT WAS SMOKING AND EVEN MELTED THE STITCHING IN THE SEAT. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10286323October 5, 2009
SUSPENSION:FRONT
DROVE INTO A DRIVEWAY WITH A BUMP UP OF ABOUT 6 INCHES, AND SUFFERED A CATASTROPHIC FAILURE OF THE RIGHT HAND UPPER BALL JOINT CAUSING LOSS OF STEERING CONTROL, IN MY 2003 JEEP LIBERTY LIMITED. RECALL WORK FOR LOWER BALL JOINTS WAS COMPLETED JUNE 28, 2007. UPON INSPECTION, UPPER BALL JOINT HAD LOST ALL LUBRICATION (SEALS/BUSHINGS ROTTED) AND JOINT WAS SEVERELY PITTED AND RUSTED. I PULLED THE BALL JOINT AND AM ATTEMPTING TO REPLACE IT. HOWEVER, LOCAL CHRYSLER DEALER ONLY SELLS THE ENTIRE UPPER CONTROL ARM (INCL. BUSHINGS AND BALL JOINT) AT $215 PER SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286133October 2, 2009
SUSPENSION:FRONT
MY 2005 JEEP LIBERTY RENEGADE 2WD HAS BOTH FRONT UPPER BALL JOINTS WITH SIGNS OF EXCESSIVE WEAR. MY CAR HAS NEVER BEEN OFF ROAD AND I HAVE NEVER HIT ANYTHING THAT COULD CAUSE SUCH OF ABNORMAL WEAR. MY CAR HAS 56000 MILES AND ACCORDING TO THE MECHANIC IT HAS BEEN LIKE THIS FOR A WHILE. NOTE THAT THIS CAR HAD THE LOWER BALL JOINT REPLACED DO TO A PREVIOUS RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285806September 30, 2009
STEERING
STEERING PART ON LEFT SIDE BROKE OFF (STILL IN RUBBER BOOT) AND VEHICLE VEERED TO THE RIGHT AND ROLLED OVER @ 30 MPH. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10285856September 30, 2009
ELECTRICAL SYSTEM:IGNITION
JEEP LIBERTY 2004 IGNITION SWITCH FAILED VEHICLE TOWED TO DEALERSHIP - PART ON BACK-ORDER STILL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285868September 30, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THREE WINDOW REGULATOR FAILURES OVER A 1 YEAR SPAN. DEFECTIVE OEM PARTS. MANUFACTURE AWARE OF DEFECTIVE PARTS AND NEW UPGRADED PARTS AVAILABLE BUT AT THE EXPENSE OF VEHICLE OWNERS. REPAIR EXPENSE FOR EACH WINDOW IS $250.00. I HAVE RESEARCHED THIS ISSUE AND 2002-2006 MODELS ALL HAVE THESE PROBLEMS WITH ALL 4 WINDOW REGULATORS HAVING TO BE REPLACED. THIS SHOULD BE AT THE COST OF THE MANUFACTURER NOT THE OWNER. A RECALL ON THESE WINDOW REGULATORS SHOULD BE ISSUED. I DO NOT UNDERSTAND WHY IT HAS NOT ALREADY BEEN DONE!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285602September 29, 2009
SUSPENSION:FRONT
2005 JEEP LIBERTY POP NOISE WHEN MAKE A TURN. THE CAR WAS FIXED MARCH 10,2007. I HAD OTHER PEOPLE LOOK AT IT SAID BALL JOINT REPLACEMENT. I BELIEVE IT WAS FIXED WITH A DEFECTIVE PART. DODGE SAID 67.00 JUST TO LOOK AT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285612September 29, 2009
VISIBILITY
MY DRIVERS SIDE FRONT WINDOW FELL INTO DOOR AND I WAS TOLD BY DEALERSHIP IT WOULD COST ME $375 FOR THE REGULATOR AND $250 IN LABOR. THE DEALERSHIP HAS NOT EVEN SEEN THE WINDOW BUT KNEW WHAT IT WAS BECAUSE OF HOW OFTEN THEY SEE THIS IN JEEP LIBERTY. WHY ISN'T THIS A RECALL? WILL I HAVE TO WORRY ABOUT THE REMAINDER OF MY WINDOWS AS WELL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286431September 29, 2009
VEHICLE SPEED CONTROL
2004 JEEP LIBERTY UNINTENDED ACCELERATION. *NJ THE CONSUMERS HUSBAND IS A MECHANIC. HER HUSBAND AND HIS EMPLOYER WERE TRYING TO MANEUVER THE VEHICLE INTO THE WORK BAY, DUE TO A BROKEN BALL JOINT THE VEHICLE COULD NOT BE STEERED. THE CONSUMERS HUSBAND WAS GUIDING THE VEHICLE WITH A FLOOR JACK, WHILE THE OTHER MECHANIC WAS GENTLY GIVING IT GAS TO SLOWLY MOVE FORWARD, WHEN ALL OF A SUDDEN, THE VEHICLE SHOT FORWARD AT FULL SPEED ON ITS OWN. THE CONSUMERS HUSBAND WAS DRAGGED 15 FEET THEN CRUSHED AGAINST IN AN UPRIGHT POSITION. THE CONSUMERS HUSBAND WAS SERIOUSLY. INJURED. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10285575September 28, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2006 JEEP LIBERTY, THE MOTOR FOR MY WINDOWS ARE ALWAYS BREAKING I HAVE HAD TO GET THEM FIXED 6 TIMES NOW SINCE I BOUGHT IT IN 2007 THE FACT THAT I HAVE TO DRIVE AN HOUR TO THE DEALERSHIP EVERY TIME AND SPEND $106 TO GET THEM REPAIRED NOT INCLUDING THE GAS I HAVE TO SPEND ON GETTING TO THIS PLACE IS JUST PATHETIC. I HAVE COME ACROSS MANY PEOPLE WITH THE SAME COMPLAINT AND IM ABSOLUTELY TIRED OF GOING THROUGH THE SAME THING NOT EVERYONE HAS THE TIME OR MONEY TO BE GOING THROUGH THIS AND FROM WHAT IM GETTING JEEP IS NOT TAKE RESPONSIBILITY IN THIS ! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285588September 28, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER WINDOW REGULATOR FAILURE. WINDOW WILL NOT GO UP OR DOWN. HAVE SEEN MANY, MANY COMPLAINTS OF THE EXACT SAME PROBLEM. MAKES DRIVING IN RAIN IMPOSSIBLE, AND CAUSED AN ACCIDENT WHEN THE WINDOW WOULD NOT GO UP ON THE INTERSTATE. *TR
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10285142September 24, 2009
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2006 JEEP LIBERTY. HE STATED THAT HE EXPERIENCED UNWANTED ABS ACTIVATION, WHEN THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. WITH THE INCREASED STOPPING DISTANCES THE RISK OF A CRASH COULD OCCUR IF THE ABS ACTIVATED WITHOUT WARNING. AN AUTHORIZED TECHNICIAN REWIRED THE ABS SINCE THE AIR BAG SENSORS FAILED. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED, AND HE IS WAITING FOR A RESPONSE. THE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284815September 21, 2009
AIR BAGS
2005 JEEP LIBERTY DEFECTIVE AIRBAG: 3/28/08: AIRBAG LIGHT ON. DEALER DIAGNOSED AND REPLACED MODULE ("ABS SQUIB 2 CIRCUIT OPEN"). DEALER REFUSED TO COVER AS A SAFETY DEFECT. I CONTACTED CHRYSLER AND THEY AGREED TO REIMBURSE ME. (REF CHRYSLER FILE #17357511) 6/16/09: AIRBAG LIGHT ON AGAIN. DEALER FOUND "BROKEN WIRE BEHIND DASH AREA." THEY REFUSED TO COVER THIS AS A SAFETY ISSUE." I CALLED AND THEN WROTE TO CHRSYLER AGAIN AS WIRES UNDER THE DASH DON'T JUST BREAK ALL BY THEMSELVES AND THIS WAS THE SECOND DEFECT WITH THIS AIRBAG. THEIR RESPONSE WAS "THINGS LIKE THIS JUST SOMETIMES HAPPEN" AND THEY REFUSED TO REIMBURSE ME FOR $276 (PLUS NYS TAX) FOR THIS REPAIR. THEIR VERBAL AND WRITTEN RESPONSES WERE THE SAME. (REF THEIR FILE #18718373) [THE DEALER ALSO LEFT THE WIRES HANGING OUT AT THE BACK OF THE CENTER CONSOLE WHEN WE PICKED THE VEHICLE UP FROM THE JUNE 2009 REPAIR; FURTHER EVIDENCE OF SHODDY WORKMANSHIP. WE HAD TO TAKE IT BACK AGAIN FOR THEM TO FIX THAT (NO CHARGE)]. I HAVE ALL THE CORRESPONDENCE FROM THE 2008 AND 2009 REPAIRS. I FEEL CHRYSLER IS NEGLIGENT IN ACCEPTING THEIR RESPONSIBILITY FOR THE CONTINUED DEFECTIVE AIRBAG SYSTEM IN THIS VEHICLE. I FEEL THEY SHOULD REIMBURSE ME FOR THE JUNE 2009 REPAIR. THERE HAD BEEN NO ACCIDENTS OR REPAIRS TO CAUSE THESE PROBLEMS. THE VEHICLE IS WELL CARED FOR AND WELL MAINTAINED. ALL CORRESPONDENCE IS AVAILABLE FOR MAILING OR FAXING TO YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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