Jeep Liberty Complaints

8,882 consumer complaints on file.

#10296752December 22, 2009
SUSPENSION:FRONT:CONTROL ARM
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. SHE STATED THAT WHILE DRIVING IN REVERSE, THE LOWER FRONT CONTROL ARM BALL JOINT BROKE AND THE VEHICLE COLLAPSED. THE VEHICLE WAS TOWED TO A JEEP DEALER. THE DEALER STATED THAT THERE WAS A RECALL 09V119000 FOR THE SUSPENSION, FRONT CONTROL ARM; HOWEVER, HER VIN WAS NOT INCLUDED. THE FAILURE WAS IDENTICAL TO THE RECALL. THE VEHICLE WAS REPAIRED AT THE OWNERS EXPENSE FOR $2,148.87. THE FAILURE MILEAGE WAS 80000 AND THE CURRENT MILEAGE WAS 85000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296571December 21, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
REAR PASSENGER SIDE WINDOW FELL DOWN INTO DOOR WHILE DRIVING. THIS OCCURRED WHEN I USED THE POWER WINDOW SWITCH TO LOWER WINDOW SLIGHTLY. 5 YEAR OLD NEPHEW IN REAR SEAT SATURATED BY RAIN. UNABLE TO PULL OVER RIGHT AWAY DUE SINCE I WAS DRIVING ON INTERSTATE 80. THIS IS THE 5TH TIME A WINDOW REGULATOR IS THIS VEHICLE, 2006 JEEP LIBERTY, HAS FAILED IN THE PAST 3 YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296473December 20, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THIS ISSUE IS REGARDING MY JEEP LIBERTY '07 WINDOW REGULATOR. DRIVING FROM WORK AND I DECIDED TO OPEN MY REAR PASSENGER WINDOW AND IT MADE A CRACKING NOISE. I IMMEDIATELY STOPPED THE BUTTON FROM OPENING THE WINDOW FURTHER. I TRIED TO CLOSE IT AGAIN BUT IT IS JUST STUCK THERE. THIS IS THE 3RD TIME THAT I HAD THIS PROBLEM AND ALWAYS THAT SAME WINDOW. THE PRIOR EVENT WAS WHEN IT JUST STOPPED MOVING AND A FEW SECONDS AFTER THAT THE GLASS WINDOW JUST DROPPED INSIDE THE DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296045December 16, 2009
FUEL SYSTEM, GASOLINE
FUEL TANK OVERFLOWING EVERYTIME FILL UP. IT OCCURS EVERYTIME THEY FILL UP THE LIBERTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295847December 15, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE TWO REGULATORS ARE BROKEN IN THE TWO BACK WINDOWS OF MY 2007 JEEP LIBERTY. I HAD THE CAR ABOUT 4 MONTHS WHEN THE FIRST ONE BROKE. THE LAST ONE BROKE ABOUT 6 MONTHS LATER. ALSO, THE DRIVER'S SIDE WINDOW COMES OFF TRACK AND WHEN THE DEALERSHIP I BOUGHT IT FROM WAS OPEN THEY TOLD ME THAT THE NEW ONES THEY PUT IN DOES THE SAME THING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295856December 15, 2009
SEAT BELTS
THE SEAT BELT ON THE PASSENGER'S SIDE IN THE BACK SEAT DOES NOT BUCKLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295902December 15, 2009
AIR BAGS:SIDE/WINDOW
2010 JEEP LIBERTY WITH ONLY 1,939 MILES ON THE VEHICLE THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED WHILE UNDER NORMAL DRIVING CONDITIONS. THE DRIVER WAS STRUCK IN THE HEAD WITH THE AIR BAG. THE IMPACT CAUSED THE DRIVER TO BECOME DISORIENTED AND DRIVE 200 MILES WITH NO MEMORY OF THE DRIVE AND EVENTS THAT OCCURRED IN A 4 HOUR TIME PERIOD. THE DRIVER REGAINED AWARENESS AFTER THE LOW FUEL WARNING CHIME STARTED TO RING. AT SOME POINT DURING THAT 4 HOUR DRIVE THE DRIVER SIDE FRONT AND REAR TIRES WENT OFF OF THE ROAD CAUSING A PIECE PLASTIC IN THE REAR DRIVER SIDE WHEEL WELL TO BREAK OFF. OTHER THAN THE BROKEN PIECE PLASTIC THE WAS NO PHYSICAL DAMAGE TO THE VEHICLE BODY OR SUSPENSION OF THE VEHICLE. THERE WAS SUBSTANTIAL DAMAGE TO THE INTERIOR OF THE VEHICLE DUE TO THE SIDE AIR BAG DEPLOYMENT. CHRYSLER HAS REFUSED TO INVESTIGATE THE CAUSE OF THE AIR BAG DEPLOYMENT BASED ON THE PIECE OF BROKEN PLASTIC IN THE LEFT REAR WHEEL WELL. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10295622December 14, 2009
VISIBILITY
MY DRIVERS SIDE WINDOW BEGAN TO STICK AND MOVE UP AND DOWN VERY SLOWLY ALL OF A SUDDEN ONE DAY. I DROVE MY JEEP TO THE STORE, AT WHICH TIME MY WINDOW WAS CORRECTLY IN PLACE. WHEN I CAME OUT APPROXIMATELY 15 MINUTES LATER MY WINDOW HAD SUNK ALL THE WAY INTO THE DOOR. I WAS TOLD BY MY MECHANIC THAT THE ERROR WAS WITH THE WINDOW REGULATOR. THIS IS AN EXTREMELY COMMON PROBLEM WITH JEEP LIBERTY OWNERS AND IT IS NOT ONLY VERY EXPENSIVE TO FIX, BUT IT IS A BIG SAFETY HAZARD WHEN WINDOWS DO NOT WORK PROPERLY. ESPECIALLY WHEN IT IS DECEMBER AND VERY COLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294928December 8, 2009
VISIBILITY
THE WINDOW REGULATOR ON THE FRONT DRIVER'S SIDE WINDOW SUDDENLY BROKE WHILE DRIVING AS I WAS ROLLING UP THE WINDOW, CAUSING THE WINDOW TO CRACK WHILE HALFWAY DOWN. THIS IS THE SECOND TIME THIS HAS HAPPENED. LAST TIME IT WAS ON A LEFT, REAR WINDOW. I BROUGHT IT TO TYSON'S JEEP IN VIRGINIA AND THEY SAID IT IS A KNOWN PROBLEM BUT NOT PART OF A RECALL. THEY REPLACED THE REGULATOR AND THE GLASS, COSTING ME APPROXIMATELY $500. THE PARTS WERE AVAILABLE, BUT ARE OF THE SAME DESIGN, SO THE PROBLEM COULD REOCCUR AT ANY TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294576December 5, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
AT APPROXIMATELY 25,000 MILES MY 2003 JEEP LIBERTY RENEGADE'S TRANSMISSION WENT. I TOOK IT TOO A DEALER AND THEY REBUILT IT INSTEAD OF REPLACING IT, I HAVE HAD NOTHING BUT PROBLEMS AND TOOK IT BACK CONTINUOUS TIMES FOR THEM TOO TAKE CARE OF THE PROBLEM AND THEY SAID TOO JUST KEEP DOING FIGURE 8'S WITH IT TOO GET THE FLUIDS TO RUN THROUGH PROPERLY!! SO THIS OBVIOUSLY DIDN'T WORK, DAH!! AND THEY KEPT PUTTING ME OFF UNTIL THEY FINALLY SAID, OH IT'S BEEN TOO LONG NOW AND WE CAN'T DO ANYTHING ABOUT IT! THIS COMPANY IS NOW OUT OF BUSINESS AND THE TRANNY HAS NOT GOTTEN BETTER IN FACT GOTTEN WORSE!! IT WAS A DEFAULT TRANSMISSION OBVIOUSLY AND I'M STILL HAVING SERIOUS ISSUES WITH IT. IS THERE ANYTHING THAT CAN BE JUSTIFIED FOR ME???? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294606December 5, 2009
EXTERIOR LIGHTING
1. WHEN THE HEADLIGHTS ARE TURNED ON, SOMETIMES THEY BLINK AT RANDOM TIMES. 2. IT OCCURS AT RANDOM TIMES WHEN THE HEADLIGHTS ARE TURNED ON, COULD CAUSE PROBLEMS AS SOMETIMES THEY ARE TURNED OFF COMPLETELY FOR SECONDS AND THEN TURN ON. 3. NOTHING HAS BEEN DONE TO CORRECT THE PROBLEM AS THE CAR IS OUT OF WARRANTY AND THE DEALER WILL CHARGE ME FOR A DIAGNOSTIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294485December 4, 2009
EXTERIOR LIGHTING, EQUIPMENT:OTHER:LABELS
I HAD ISSUES WITH MY HEADLIGHTS FLICKING ON AND OFF, REMAINING OFF UPON USING MY TURN SIGNAL. I OWN A JEEP LIBERTY 2003. I WAS TOLD THE CAR WAS NOT REGISTERING ANY ISSUE ON THE COMPUTER ANALYSIS RUN, ON OCT 6TH UPON TAKING IT IN HOWEVER IT SEEMED LIKE A MULTI-FUNCTIONAL SWITCH TO THE MECHANICS. THE LIGHTS LITERALLY WOULD GO OFF ON THEIR OWN ACCORD DRIVING ON A STRAIGHT AWAY AT TIMES AS WELL. THERE WAS ALSO A TIME THEY WOULD CLICK HIGH BEAM, PARK LIGHT, THEN LOW BEAMS AND OUT THEN COME BACK ON ALL BY THEM SELVES WHILE YOU ARE DRIVING. VERY UNSAFE AND DANGEROUS. I WENT TO TOM O'BRIEN JEEP, 4630 E. 96TH STREET, INDPLS, IN 46240. AND HAD THIS REPLACED ON NOVEMBER 4TH. HOWEVER THE MULTI-FUNCTIONAL SWITCH AND LABOR COST ME 165.00 AND THE NEW SWITCH INSTALLED WAS NOT OPERATING CORRECTLY, SO I PAID THAT FOR A BAD SWITCH. NOW WHEN I TURN ON MY SWITCH THE HEADLIGHTS, THE FOG LIGHTS AND MY PARK LIGHTS ARE ALL ON AT THE SAME TIME. NO OTHER WAY OF USING MY LIGHTS. DEALERSHIP AND ADVISOR GREG NESTER, TOLD ME THEY WOULD REORDER AND THAT THEY WERE NOT AT FAULT FOR BAD SWITCH BUT MADE ME PAY FOR LABOR ON A BAD SWITCH THAT IS STILL NOT WORKING PROPERLY. IT'S NOW BEEN A MONTH SINCE INSTALLING BAD SWITCH AND I STILL DO NOT HAVE A CORRECTLY LIGHT SYSTEM AND MULTI-FUNCTION SWITCH HAS NOT COME IN. THIS IS A SAFETY ISSUE JEEP SHOULD COVER. APPARENTLY ALLOT OF JEEPS ARE HAVING THESE REPLACED AND DEALERSHIPS NOT EQUIPPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294219December 2, 2009
POWER TRAIN:DRIVELINE
THE IGNITION KEY WAS STUCK IN THE IGNITION AND THE BRAKE PARK INTERLOCK MECHANISM WAS NOT WORKING. I WAS ABLE TO MOVE THE SHIFTER THROUGH IT'S ENTIRE RANGE WITHOUT PRESSING THE LOCK BUTTON ON THE SHIFTER KNOB. THIS IS A SAFETY HAZARD SINCE WITHOUT THESE SAFETY MECHANISMS OPERATING CORRECTLY THE SHIFTER CAN BE ACCIDENTALLY KNOCKED ONTO DRIVE. THE WEAK LINK IS A PLASTIC PUSH ROD IN THE SHIFTER MECHANISM THAT IS NOT STRONG ENOUGH FOR THE JOB. MANY CHRYSLER SHIFTERS WILL FAIL IN THIS MANNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294106December 1, 2009
SUSPENSION:FRONT:CONTROL ARM
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE VEHICLE FAILED STATE INSPECTION BECAUSE THE FRONT SUSPENSION UPPER CONTROL ARM BALL JOINT EXPERIENCED A LOSS OF LUBRICATION. HIS VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM RECALL NHTSA CAMPAIGN ID NUMBER 09V119000 (SUSPENSION:FRONT:CONTROL ARM). ALL REPAIRS WOULD HAVE TO BE MADE AT THE OWNER'S EXPENSE. NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 105,000. THE CURRENT WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294055November 30, 2009
ENGINE AND ENGINE COOLING
I WAS PARKING MY JEEP LIBERTY AT THE JEEP DEALER. I HAD AN APPOINTMENT TO HAVE THE ENGINE CHECKED BECAUSE OF A MALFUNCTION LIGHT THAT WOULD NOT GO OUT AFTER STARTING THE CAR. I HAD PULLED INTO A PARKING SPACE AND THEN BACKED UP TO STRAIGHTEN THE VEHICLE OUT IN THE SPACE. WHEN I STARTED TO PULL INTO THE PARKING SPACE AGAIN THE VEHICLE SURGED FORWARD STRIKING THE DEALERSHIP BUILDING DAMAGING THE CONCRETE BLOCK STRUCTURE, DAMAGE TO THE FRONT BUMPER LIGHTS, AND FRONT FENDERS. THE DRIVER SIDE AIRBAG DEPLOYED. THIS IS THE FIRST TIME ANYTHING LIKE THIS HAS EVER HAPPENED TO ME. THE VEHICLE IS CURRENTLY BEING REPAIRED AND I WILL ATTEMPT TO HAVE ALL SENSORS AND PARTS AVAILABLE RETURNED TO ME. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10293773November 28, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, TIRES:TREAD/BELT, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, TIRES
I OWN A 2007 JEEP LIBERTY LIMITED AT ANY GIVEN TIME WHILE DRIVING THE GEARS SEEM TO SLIP WHICH CAUSES THE SLIPPAGE LIGHT TO TURN ON . I'VE TAKEN TO SEVERAL JEEP GARAGES AND I'M TOLD IT'S NOT THE JEEP IT'S THE WAY I DRIVE THE JEEP THAT IS CAUSING THIS SLIPPAGE OF THE TIRES OR THE TRANSMISSION. CAN YOU HELP ME WITH THIS PROBLEM? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293552November 25, 2009
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. INTERMITTENTLY THE HEAD-LIGHTS FLICKER OFF AND THEN BACK ON. HE ATTEMPTED TO DETERMINE THE CAUSE OF THE FAILURE, BUT WAS UNSUCCESSFUL. HE DID NOT CONTACT THE DEALER OR THE MANUFACTURER. THE CURRENT MILEAGE WAS APPROXIMATELY 82,000. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293582November 25, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2007 JEEP LIBERTY - THE MANUFACTURER REDESIGNED THE WINDOW REGULATOR, KNOWING FULL WELL IT WAS FAULTY. I AM NOW BEING TOLD BY LIBERTY OWNERS & LOCAL AUTO MECHANICS THAT THIS IS A COMMON DEFECT WITH THIS JEEP. WHEN I WENT TO REORDER THE ROTARY I WAS TOLD THAT I HAD NO OTHER OPTION BUT TO ORDER THE NEWLY REDESIGNED VERSION AND THAT VERSION REQUIRED A WINDOW REPLACEMENT & A LABEL THAT INDICATED THE WINDOW & REGULATOR HAD BEEN REPLACED. THE TOTAL COST IS $423.00. I AM A SINGLE GIRL ON A TIGHT BUDGET AND I BOUGHT THIS JEEP 3 MONTHS AGO, NOT REALIZING THAT ALL OF MY REGULATORS WOULD BREAK. TO DATE, MY DRIVER REGULATOR AND MY LEFT PASSENGER SIDE REGULATOR HAVE BROKE. I'M LOOKING AT $846.00 TO FIX THIS AND I BELIEVE THIS MANUFACTURER SHOULD HAVE RECALLED THIS PART. I AM GOING TO FILE A LAW SUIT AS WELL. I DO NOT HAVE THE MONEY TO REPLACE THESE WINDOWS; SO I'VE BEEN DUCT TAPING THEM SHUT. THE DUCT TAPE ONLY LASTS FOR A WEEK, SO IN BETWEEN, I FIND MYSELF TRYING TO HOLD THE WINDOW UP WHILE I'M DRIVING, SO IT DOESN'T FALL AND SMASH INSIDE THE PANEL, UNTIL I CAN GET TO MY HOME AND PUT NEW TAPE ON IT. THIS IS ABSOLUTELY RIDICULOUS THAT THE MANUFACTURER KNOWS THE GLASS WILL SHATTER, THAT'S WHY YOU HAVE TO REPLACE THE WINDOW AND YET NO RECALL? PLEASE GOVERNMENT OFFICIALS GET INVOLVED WITH THIS ONE AND HOLD THIS MANUFACTURE RESPONSIBLE!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293067November 20, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I OWN A 2006 JEEP LIBERTY. PROBLEM WITH THE REGULATORS ON THE WINDOWS. THEY ARE DEFECTIVE AND CHRYSLER JEEP NEEDS TO CORRECT THE PROBLEM. WINDOWS FALL DOWN AND THEN THE REGULATOR NEEDS TO BE REPLACED. THE FIRST TWO (ONE HAPPENED IN MARCH 2009, THE OTHER WINDOW IN MAY 2009) WERE COVERED BY WARRANTY. THE THIRD CAME DOWN NOVEMBER 09 AND IS NOT COVERED UNDER WARRANTY. CHRYSLER IS INDICATING I'M GOING TO HAVE TO PAY A "CO-PAY" IF THEY'RE GOING TO COVER ANY COST OF THE REPAIR. CHRYSLER KNOWS THIS IS A DEFECT, I HAVE RESEARCHED ONLINE AND FOUND SEVERAL INSTANCES OF THE SAME TYPES OF PROBLEMS OCCURRING. CHRYSLER INDICATED TO ME SINCE A "MANUFACTURE PRODUCT RECALL" HAS NOT OCCURRED, THEY ARE NOT RESPONSIBLE FOR THE PROBLEM. WHAT A LOAD OF XX!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293055November 20, 2009
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE FRONT PASSENGER SEAT BELT WOULD NOT UN-LATCH FROM THE SEAT BELT BUCKLE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND THE LOWER LATCH ASSEMBLY WAS REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 44500. UPDATE 12/14/09 *CN THE CONSUMER STATED HE HAD TO DESTROY THE LATCH ASSEMBLY SO HIS DAUGHTER COULD EXIT THE VEHICLE. THE DEALER REPLACED THE SEAT BELT BUCKLE. UPDATED 12/16/09*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Liberty