Jeep Liberty Complaints

8,882 consumer complaints on file.

#10379175January 25, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE LIGHTS ON MY JEEP LIBERTY TURN COMPLETELY OFF WHILE DRIVING. THE DRIVER MUST TURN ON AND OFF THE LIGHTS TO GET THEM TO COME BACK ON. THERE IS A CLICKING SOUND WHEN THE PROBLEM OCCURS AS IF THE LIGHTS ARE TURNING OFF BASED ON A TIMER OR SOMETHING. HARD TO REPRODUCE THIS ISSUE, THEREFORE ITS BEEN HARD TO DIAGNOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378511January 24, 2011
LATCHES/LOCKS/LINKAGES, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ON MY 2003 JEEP LIBERTY RENEGADE WHILE DRIVING HOME ON I-15 THE DOOR LIGHT CAME ON THE DASH IT WAS OBVIOUS A WINDOW WAS ALSO OPEN AS THE ON RUSH OF WIND, I PULLED OVER TO FIND THE BACK DOOR WAS AJAR AND THE WINDOW WAS DOWN, I PULLED ON THE HANDLE TO CHECK IT OUT AND CLOSE THE DOOR, AND A RED LOOKING TYPE OF COIL APPROX 10 INCHES LONG WAS STICKING OUT AND LAYING ACROSS THE DOOR LOCK AND JAMMING THE DOOR LOCKING DEVICE INSIDE THE DOOR, I HAD TO SHOVE IT BACK INTO THE DOOR LOCK ASSEMBLY TO GET THE DOOR SHUT. THIS RED COIL IS THE MECHANISM THAT CONTROLS THE WINDOW AS MY LEFT REAR WINDOW REGULATOR HAS FAILED AND THE WINDOW STAYS ALL THE WAY DOWN. THIS IS AN ONGOING PROBLEM WITH ALL FOUR WINDOWS, THE LAST TIME IT WAS IN FOR REPAIR WAS 4 MONTHS AGO AND IT COST ME MONEY EACH TIME, THIS IS THE SECOND TIME IT HAS CAUSED THE DOOR TO POP OPEN WHILE THE VEHICLE WAS MOVING. I HAVE HAD IT IN FOR WINDOW REGULATOR PROBLEMS APPROX 12 TIMES. THANK YOU FOR LOOKING INTO THIS FOR ME AS THE DODGE REPS JUST SHRUG THEIR SHOULDERS LIKE THEY DON'T BELIEVE IT OR JUST DON'T CARE. SOMETHING HAS TO BE DONE ABOUT THIS HAZARD, LEMON LAW, NATIONAL NEWS, CLASS ACTION , SOMETHING. NEXT TIME I WILL TAKE A PHOTO , AND CALL WITNESSES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378530January 24, 2011
PARKING BRAKE
THE EMERGENCY BRAKES ON MY 2008 JEEP LIBERTY DOES NOT HOLD. I COMPLAINED TO 2 JEEP DEALERSHIP AND THEY SAID THAT THERE IS NO RECALL FOR MY JEEP AND THEY COULD REPLACE THE WHOLE EMERGENCY BRAKE SYSTEM AT MY EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378231January 22, 2011
TIRES
TREAD ON GOODYEAR WEATHERHANDLER FUEL MAX TIRES GONE AFTER 13,000 MILES. TIRES SQUEALED WHEN GOING AROUND CURVE, MAKINGS TURNS. TIRES WERE PURCHASED AT SEARS WITH A 65,000 WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378284January 22, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
NORMAL USE OF THE VEHICLE. NORMAL USE OF THE POWER WINDOWS. NO BUMPS, ACCIDENTS, ROUGH DRIVING, INCLEMENT CONDITIONS, ROUGH TERRAIN, UNUSUAL EXTERNAL FORCE APPLIED OR ANYTHING THAT WOULD CONSTITUTE REPLACING THE THIRD POWER WINDOW REGULATOR IN APPROXIMATELY 2.5 YEARS. I'VE FORTUNATELY ONLY HAD TO REPLACE THE RIGHT SIDE OF THE VEHICLE'S WINDOW REGULATORS. BOTH THE FRONT AND THE REAR HAVE GONE OUT, THE REAR TWICE IN THE PAST 2.5 YEARS. JEEP HAS APPARENTLY ONLY ACKNOWLEDGED THE ISSUE BECAUSE OF THE PART NUMBER REVISION OF THE PART 6 TIMES SINCE 2004. IT WOULD BE GREAT TO HAVE THIS PROBLEM FIXED ONCE AND FOR ALL AND TO HAVE ALL THE REGULATORS REPLACE BY AN AUTHORIZED DEALER WITH A PART THAT CAN BE GUARANTEED FOR THE LIFE OF THE VEHICLE. I DON'T WANT MONEY SINCE THIS HASN'T CAUSE AND PERSONAL OR PROPERTY DAMAGE BUT I WOULD NOT LIKE TO PAY HUNDREDS OF DOLLARS EVERY 6-9 MONTHS TO REPLACE A PART THAT TECHNICALLY SHOULD LAST 5 TIMES AS LONG AS IT DOES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377936January 19, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING 30 MPH THE TRANSMISSION FAILED WITHOUT WARNING. THE CONSUMER IS CONCERNED THAT "THE VEHICLE WILL BE REAR ENDED AS A RESULT TO THE FAILURE". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376623January 14, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY LIMITED. THE CONTACT WAS DRIVING APPROXIMATELY 40-70 MPH WHEN THE VEHICLE BEGAN TO HESITATE AND JERK WITHOUT WARNING. THE FAILURE BECAME A CONTINUOUS OCCURRENCE AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE DEALER INFORMED THE CONTACT THAT THE FAILURE WAS RELATED TO THE FAULTY SOFTWARE BUT THERE WAS NO REMEDY TO THE FAILURE. THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES BUT NEVER REPAIRED. THE CONTACT STATED THAT MOST RECENTLY, THE VEHICLE WAS LEFT IN THE DEALERS POSSESSION FOR APPROXIMATELY THIRTY DAYS FOR EXTENSIVE INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 606.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377474January 14, 2011
FUEL SYSTEM, GASOLINE
SUDDENLY STARTED OVER-FLOWING GAS OUT THE FILLER TUBE UPON FILLING. HAS HAPPENED WITH MULTIPLE FILLING STATIONS FOR ABOUT THE LAST 6 OR 8 FILLINGS. NEVER HAPPENED PRIOR TO THAT. THERE HAVE BEEN NO MODIFICATIONS, DAMAGE, OR CHANGES IN THE FUEL SYSTEM OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376531January 13, 2011
TRACTION CONTROL SYSTEM
TL*THE CONTACT OWNS A 2010 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT HEARD A LOUD NOISE WHEN SHE LOST CONTROL OF THE VEHICLE WITHOUT WARNING, MAKING IT DIFFICULT TO CONTROL THE STEERING WHEEL. THE VEHICLE WAS TOWED TO THE DEALER, WHERE THEY PERFORMED A DIAGNOSTIC TEST, WHICH CONCLUDED THAT THE TRACTION CONTROL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 11,081. UPDATED 3/14/11 *CN THE DEALER BELIEVED THE PROBLEM WAS MECHANICAL. HOWEVER, A DIAGNOSTIC REVEALED NO ERROR CODES. UPDATED 04/27/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376327January 12, 2011
VISIBILITY
I, LIKE MOST OTHERS OWNING A 2006 JEEP LIBERTY HAVE HAD SEVERAL PROBLEMS WITH THE WINDOW REGULATORS THAT JEEP CONTINUES TO USE. I HAVE REPLACED TWO REAR WINDOWS WITHIN A WEEK COSTING ABOUT $1000.00 ON MY VEHICLE WHICH HAS LOW MILEAGE. I CONSIDER THIS A SEVERE SAFETY ISSUE AS THERE IS NO WARNING TO WHEN THE WINDOWS FAIL AND OBJECTS ENTER THE VEHICLE AT A HIGH RATE OF SPEED WHICH COULD CAUSE A CRASH OR DEATH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375568January 11, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MY SPOUSE WAS DRIVING ON THE HIGHWAY WHEN THE LEFT WINDOW FELL INTO THE DOOR OF OUR 2004 JEEP LIBERTY. ON FURTHER RESEARCH I BECAME SURPRISED TO FIND HUNDREDS OF COMPLAINTS ABOUT THE SAME PROBLEM. THE COSTS FOR REPAIR ARE NUTS AND UNWARRANTED BECAUSE OF POOR DESIGN BY CHRYSLER. HOW IS IT THAT THE ONES TO PAY FOR ALL THE MISTAKES CREATED BY MANUFACTURES ENDS UP BEING THE CONSUMER. WE HAVE DONE ENOUGH FOR THE BIG CORPORATIONS IT IS TIME TO DO SOMETHING FOR THE PEOPLE. I'M GOING TO RECOMMEND TO ALL THAT I KNOW NOT TO PURCHASE CHRYSLER PRODUCTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375417January 10, 2011
SEATS
TL* THE CONTACT OWNS A 2008 JEEP LIBERTY. THE CONTACT STATED THAT THE SMART KEY THAT REGULATED THE DRIVER SEAT FAILED. THE KEY WAS USES TO MOVE THE DRIVER SEAT IN PLACE TO ACCOMMODATE THE DRIVER. THE VEHICLE WAS TAKEN TO THE DEALER ON NUMEROUS OCCASIONS BUT THE FAILURE PERSISTED. THE DEALER TESTED THE KEYS BY REMOVING THE CHIP AND REPLACING IT WITH A NEW CHIP BUT TO NO AVAIL. THE MANUFACTURER WAS CONTACTED WHO STATED THAT THEY HAD SPOKEN WITH THE DEALER AND THEY WERE UNABLE TO REPAIR THE FAILURE. THEY OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 36,135.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375471January 10, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE WINDOW REGULATOR HAS RECENTLY QUIT WORKING ON THREE OF THE FOUR WINDOWS ON MY 2005 JEEP LIBERTY. WITHOUT ANY WARNING, THE WINDOWS JUST FELL DOWN. BECAUSE THE REGULATOR IS NOT WORKING, IT IS IMPOSSIBLE TO ROLL THE WINDOWS BACK UP. UNTIL THE VEHICLE IS REPAIRED, THE ONLY WAY TO TRY AND KEEP THE WINDOWS CLOSED IS TO TAPE THEM IN PLACE. I AM EXTREMELY AFRAID SOMEONE WILL BE ABLE TO GAIN ACCESS TO THE VEHICLE WHILE IT IS PARKED AND/OR AT A STOP. THE VEHICLE IS TRULY NOT SAFE AND SECURE AS LONG AS I CANNOT ROLL THE WINDOWS UP 100%. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375256January 9, 2011
ELECTRICAL SYSTEM, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHILE DRIVING MY 2003 JEEP LIBERTY SPORT, I HEARD A LOUD AND DISTRACTING THUD, ONLY TO DISCOVER THAT THE BACK WINDOW ON THE DRIVERS SIDE HAD FALLEN INTO THE DOOR. THE DOOR ALSO BECAME JAMMED AND I WAS UNABLE TO OPEN IT FROM EITHER THE INSIDE OR OUTSIDE OF THE VEHICLE. THIS HAPPENED TO THE OTHER BACK WIDOW JUST 9 MONTHS PRIOR TO THIS INCIDENT. AT THAT TIME I TOOK MY VEHICLE TO AN AUTO REPAIR SHOP, AND PAID TO HAVE IT FIXED.I HAVE READ SEVERAL COMPLAINTS ABOUT THIS HAPPENING IN THE JEEP LIBERTY. THE ISSUE IS A CHEAP, PLASTIC PART USED IN THE WINDOW REGULATOR. THIS IS A DESIGN FLAW, AND CHRYSLER WILL ONLY REPLACE THIS PART WITH ANOTHER CHEAP PLASTIC PART, RATHER THAN USING A STURDIER METAL PART. THIS IS AN EXPENSE ISSUE AS WELL AS A SAFETY ISSUE. THE NOISE THE WINDOW MAKES WHEN IT FALLS IS VERY DISTRACTING. ALL THE DOORS AND WINDOWS SHOULD BE FUNCTIONING PROPERLY IN CASE OF EMERGENCIES, AND THE DRIVER SHOULD BE ABLE TO CONTROL THE WINDOWS, IN ORDER TO AVOID DANGEROUS DEBRIS FLYING INTO THE CAR, NOT TO MENTION HAVING SOME CONTROL OVER OUTSIDE ELEMENTS. (WEATHER) CHRYSLER REALLY SHOULD DO A RECALL, AND STOP CHARGING JEEP OWNERS TO FIX WHAT IS THEIR FAULT IN THE FIRST PLACE-IT IS A DESIGN FLAW IN THE JEEP LIBERTY. MANY REPORTS FROM JEEP OWNERS MENTION THIS HAPPENING TO THE SAME WINDOW, OR MULTIPLE WINDOWS OVER AND OVER. THERE OUGHT TO BE A CLASS ACTION LAWSUIT AGAINST CHRYSLER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374985January 6, 2011
SEAT BELTS
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE DRIVER SIDE SEATBELT LATCH BECAME STUCK AND HARD TO UNLOCK. THE FAILURE OCCURRED ON AN INTERMITTENT BASIS SINCE 2009. THE CONTACT STATED THAT THE SEATBELT NOW COMPLETELY FAILED AND WOULD LATCH AT ALL. THE VEHICLE HAD NOT BEEN INSPECTED BY A DEALER NOR HAD THE VEHICLE BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375741January 5, 2011
UNKNOWN OR OTHER
I WAS DRIVING UP TO KIDS SCHOOL TO PARK AND PARKED AND TRIED TO TAKE THE SEAT BELT OFF AND IT WAS STUCK. THE RED RELEASE BUTTON WAS STUCK DOWN. I WAS ABLE TO GET IT RELEASED, BUT THE RED RELEASE BUTTON WAS STILL STUCK DOWN. I TRIED TO RE-BUCKLE AND NOTHING WORKED. I WENT TO THE DEALERSHIP "NAPLETONS" AND THEY SAID THAT THE PART WAS ON NATIONAL BACK ORDER. I AM STILL WAITING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374698January 4, 2011
FUEL SYSTEM, GASOLINE
2006 JEEP LIBERTY SPORT FUEL OVERFLOWS OUT OF FUEL FILLER TUBE WHEN FILLING GAS TANK NO MATTER HOW SLOWLY THE TANK IS FILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373801January 2, 2011
FUEL SYSTEM, GASOLINE
EVERY TIME I FILL UP MY GAS TANK THE NOZZLE DOES NOT TRIGGER TO RELEASE THE SHUT OFF ON THE GAS COMING BACK OUT OF THE INPUT WHICH RESULTS IN A LOT OF GAS OVERFLOWING BACK ONTO MY VEHICLE, THE GROUND AND MY CLOTHES. THIS HAPPENS EVEN IF I WATCH THE AMOUNT OF GALLONS BEING PUT INTO THE TANK AND TRY AND SHUT IT OFF AHEAD OF TIME. I HAVE DISCUSSED THIS WITH OTHER JEEP LIBERTY OWNERS AND HAVE GONE ON LINE AND HAVE SEEN THIS TO BE A COMPLAINT OF MANY. I ALSO CALLED JEEP AND FILED A COMPLAINT WITH THEM DIRECTLY. THEY SAY THERE IS NO RECALL FOR THIS TYPE OF THING HAPPENING. THIS CAN'T BE VERY SAFE HAVING A QUARTER OF A GALLON OF GAS SHOOTING OUT EVERY TIME YOU FILL UP THE TANK. PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373423December 30, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 65 MPH THE REAR PASSENGER WINDOW ROLLED DOWN ON ITS OWN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE WINDOW REGULATOR UNIT NEEDED TO BE REPLACED ON ALL FOUR WINDOWS. THE FAILURE OCCURRED NINE TIMES ON ALL FOUR WINDOWS INTERMITTENTLY. THE REPAIRS WERE MADE TO THE WINDOW REGULATOR UNIT EIGHT TIMES. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD PAY FOR THE PARTS. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373453December 30, 2010
POWER TRAIN
2008 JEEP LIBERTY CHATTERS WHEN BACKING UP SLIGHT INCLINE. PROBLEM SINCE NEW. STILL UNDER WARRANTY. DEALER INSTALLED TORQUE CONVERTER AND NEW REAR DRIVE SHAFT ON TWO DIFFERENT VISITS. NEITHER SOLVED ISSUE. DEALER AND CHRYSLER TOLD ME THAT THIS IS "...THE NATURE OF THE BEAST." LOCAL SERVICE REP. TOLD ME THAT HE'S DRIVEN SEVERAL WITH SAME PROBLEM. CHRYSLER REFUSES TO GO ANY FURTHER WITH SOLVING THE ISSUE, BASICALLY, TELLING ME TO "...LIVE WITH IT." IF, INDEED, IT IS "...THE NATURE OF THE BEAST...," SHOULDN'T THERE BE A RECALL TO ADDRESS THIS? AT THIS POINT, I'M LOOKING INTO LITIGATION FOR BREACH OF CONTRACT, AS THEIR WARRANTY ASSURES ME A FLAWLESS PRODUCT. THE CONSUMER STATED THE VEHICLE WOULD SHUDDER OR JERK WHILE BACKING UP ON AN INCLINE. THE CONSUMER WAS ADVISED BY A CHRSYLER REP TO TAKE THE VEHICLE TO A LOCAL TRANSMISSION SHOP TO GET A DIAGNOSIS ONLY. THE REPAIR SHOP BELIEVED THE PROBLEM WAS THE FRONT U-JOINT ON THE REAR DRIVELINE WHICH WAS VERY STIFF IN ONE DIRECTION, THE SLIP YOKE WAS A LITTLE STIFF AND THE HILL BRAKE DID NOT RELEASE QUICK ENOUGH. THE DRIVELINE WAS INSTALLED. HOWEVER, THE PROBLEM CONTINUED. UPDATED 01/12/11. *JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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