Jeep Liberty Complaints

8,882 consumer complaints on file.

#10385058February 24, 2011
FUEL SYSTEM, GASOLINE
AT AROUND THE 74,000 MILE MARKER, MY GAS TANK BEGAN SPEWING OUT GASOLINE UPON FILLING UP AT THE GAS STATION. THE TANK HOLDS ROUGHLY 17.5 GALLONS, AND THE NOZZLE (UP TO THIS POINT) WOULD ALWAYS AUTOMATICALLY SHUT OFF UPON A FULL TANK WHEN AT THE PUMP. NOW, WHEN THE TANK IS NEARING FULL, THE FUEL SPILLS OUT OF THE GAS TANK, LEAKING GASOLINE ALL OVER THE SIDE OF THE VEHICLE, ON MY HANDS, SHOES, CLOTHES AND GROUND. THE ONLY WAY TO TRY AND AVOID THIS ISSUE IS TO ESTIMATE A CUT-OFF POINT IN WHICH TO STOP PUMPING FUEL AT AROUND THE 17.0 GALLON MARK, WHICH IS STILL VERY HARD TO DO WITHOUT THE SPILLAGE OCCURRING AND OFTEN LEAVES ME WITH A PARTIAL FILLUP TO AVOID GETTING SOAKED IN GASOLINE. AS OF 4 DAYS AGO, MY GASCAP AND CHECK ENGINE INDICATOR LIGHTS CAME ON. I'VE FULLY REFUELED 3 TIMES SINCE THEN AND TIGHTENED THE GAS CAP AND THE LIGHTS HAVE NOT DISAPPEARED. I OFTEN SUFFER HEADACHES FROM THE GASOLINE FUMES THAT I CARRY BACK INTO THE VEHICLE ON MY HANDS, CLOTHES AND FEET FROM THE GAS SPILLAGE THAT OCCURS WHEN I FILL UP. THIS PROBLEM SEEMS TO BE VERY COMMON AMONGST JEEP OWNERS BASED ON THE AMOUNT OF FORUMS I'VE FOUND ONLINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384397February 24, 2011
FUEL SYSTEM, GASOLINE
SEVERAL MONTHS AGO, GAS STARTED VIOLENTLY SPLASHING BACK OUT OF THE GAS TANK AT THE END OF EVERY FILL-UP. I INVESTIGATED AND FOUND THIS IS A WELL-KNOWN AND WELL-DOCUMENTED WITH A FAULTY INLET TUBE CHECK VALVE. I DON'T TRY TO OVERLY TOP OFF THE TANK OR ANYTHING LIKE THAT. THIS IS NOT A USER ISSUE. SEE HTTP://WWW.AUTOOBSERVER.COM/2011/02/CHRYSLER-FUEL-SPIT-BACK-COMPLAINTS-RISE.HTML. THEY CALL IT FUEL SPIT-BACK. THE PROBLEM IS MY MAKE/MODEL ISN'T ONE OF THE ONES CHRYSLER HAS AGREED TO START HELPING WITH, EVEN THOUGH IT'S OBVIOUSLY THE SAME ISSUE. IT'S VERY DANGEROUS. GAS IS SPILLING AND SOMETIMES SPRAYING OUTSIDE THE CAR AT THE END OF EVERY SINGLE FILL-UP NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384999February 23, 2011
FUEL SYSTEM, GASOLINE
WHEN FILLING THE FUEL TANK WITH GAS, AT THE FULL POINT THE TANK SHOOT BACK ABOUT A QUARTER GALLON OF GAS ONTO THE GROUND AND ON THE SIDE OF THE CAR. THIS IS WITHOUT TOPPING THE TANK OFF, AS IT HAPPENS AT THE POINT THAT THE GAS PUMP AUTOMATICALLY SHUTS OFF. THERE IS AN EXTREME DANGER OF THIS WITH GASOLINE BEING ALL OVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384234February 23, 2011
ELECTRICAL SYSTEM
2006 JEEP LIBERTY. ESP/BAS LIGHTS . PROBLEM DOES NOT REGISTER ON COMPUTER. HUNDREDS OF OTHER PEOPLE WITH SAME PROBLEM. BAS MODULE IS THE PROBLEM. WHY IS THERE NOT A RECALL ON THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383956February 22, 2011
SUSPENSION:FRONT, STEERING
I STOPPED TO PICK UP MY DAUGHTER'S SNOW PANTS ON THE WAY FROM SCHOOL. BACKING OUT OF THE DRIVEWAY I HEARD AND FELT MY TIRE DO SOMETHING. I DIDN'T KNOW WHAT IT WAS, BUT THE CAR WAS OBVIOUSLY UNABLE TO BE DRIVEN. WHEN I GOT OUT, MY PASSENGER SIDE FRONT TIRE WAS AT ANGLES TO THE CAR. THE UPPER AND LOWER BALL JOINTS GAVE OUT AND ACCORDING TO THE MECHANIC, THE BRAKE LINE WAS BASICALLY THE ONLY THING HOLDING THE TIRE ON. I DIDN'T KNOW THERE WAS ANYTHING UNUSUAL GOING ON UP TO THIS POINT, AS ANY SMALL STEERING ISSUES I HAD WERE MOSTLY WHEN THE CAR HAD JUST BEEN STARTED, SO WERE ATTRIBUTED TO COLD AND ICE. THE CAR IS CURRENTLY AT THE DEALER WAITING TO BE FIXED, SO THE OLD PARTS SHOULD BE AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383444February 21, 2011
FUEL SYSTEM, GASOLINE
MY VEHICLE A 2007 JEEP LIBERTY SPILLS FUEL "SPIT-BACK" DURING FILL-UPS, JUST PRIOR TO THE CLICK OF A FULL TANK GAS SPITS OUT AND SPRAY OUT OF THE GAS TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383308February 19, 2011
FUEL SYSTEM, GASOLINE
2006 JEEP LIBERTY SPORT (3.7L GAS), SPILLS FUEL AT EVERY FILL UP. THE PUMP WILL CLICK OFF, AND ABOUT TWO SECONDS LATER, ABOUT A CUP OF FUEL WILL SPILL OUT OF THE FILLER TUBE ALL OVER MY HANDS, CLOTHES, AND VEHICLE. JEEP DEALER SAID THEY'VE NOT HEARD OF THE PROBLEM, EVEN THOUGH WITH 5 MINUTES OF RESEARCH ONLINE, IT'S VERY COMMON. THIS HAS BEEN A PROBLEM SINCE I PURCHASED IT AS A CERTIFIED JEEP VEHICLE WITH 32,XXX MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383086February 17, 2011
STEERING
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHEN SHE INSERTED THE KEY INTO THE IGNITION, IT WOULD NOT TURN. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO STATED THAT A PIECE OF THE STEERING COLUMN BROKE AND WAS PREVENTING THE KEY FROM TURNING. THE MECHANIC STATED THAT THE UNLESS SOMETHING LONG WAS STUCK INTO THE IGNITION LIKE A SCREWDRIVER, THE IGNITION COULD NOT BE TURNED OVER. THE MECHANIC CALLED THE MANUFACTURER WHO STATED THAT THEY WERE NO LONGER MAKING THE PART NEEDED FOR REPAIR AND THE ENTIRE STEERING COLUMN NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 80,400. UPDATED 03/22/11*LJ UPDATED 05/05/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383802February 16, 2011
FUEL SYSTEM, GASOLINE
THE JEEP LIBERTY HAS REGULARLY "SPIT" OUT QUANTITIES OF GASOLINE WHILE FILLING UP AT GAS STATIONS. THE QUANTITIES RANGE FROM 1 TO 8 OUNCES, WITH THE QUANTITY THAT POURED OUT TODAY THE LARGEST AMOUNT YET. THE QUANTITIES VARY BY HOW FAST THE PUMP IS PUMPING AND WHETHER THE PUMP IS HAND OPERATED OR ON AUTOMATIC BUT SOME QUANTITY OF GAS COMES OUT ALMOST EVERY TIME. THE SPILL TODAY LEFT AT LEAST 4 TO 6 OUNCES OF GASOLINE ON THE GROUND WHICH IS BOTH AN ENVIRONMENTAL AND SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382695February 15, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
IN JULY 2009 THE LEFT, REAR PASSENGER WINDOW IN MY JEEP LIBERTY FELL DOWN BY ITSELF. IN DEC. 2010 THE RIGHT REAR PASSENGER WINDOW IN THE SAME VEHICLE FELL DOWN BY ITSELF DURING A SNOW STORM CAUSING APPROXIMATELY 6 INCHES OF SNOW TO ACCUMULATE IN MY VEHICLE. THESE ARE WINDOWS THAT ARE RARELY USED. BOTH THE SERVICE MANAGER AND CUSTOMER SERVICE REPS AT CHRYSLER ADVISED ME THAT THERE IS A FAULTY WINDOW REGULATOR IN THE JEEP VEHICLES WHICH CAUSES THIS PROBLEM, BUT NO RECALLS HAVE BEEN MADE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383608February 15, 2011
UNKNOWN OR OTHER
THE FIRST TIME THIS HAPPENED, I WAS DRIVING HOME FROM WORK, AND THE PASSENGER SIDE, FRONT WINDOW FELL INTO THE DOOR. AT FIRST, I DID NOT KNOW WHAT HAD HAPPENED, I JUST HEARD A LOUD "BANG" FROM THE SIDE OF MY CAR - I THOUGHT THAT SOMETHING MAY HAVE HIT THE CAR. FORTUNATELY, I WAS ONLY GOING ABOUT 35 MPH WHEN THIS OCCURRED, AND I WAS LEVEL HEADED ENOUGH TO KEEP DRIVING THE CAR IN MY LANE. THIS WAS ON ROUTE 35 IN EATONTOWN, NJ, WHICH IS A BUSY HIGHWAY DURING RUSH HOUR WHEN THIS INCIDENT OCCURRED. THE 2ND TIME THIS HAPPENED, THE REAR PASSENGER SIDE WINDOW FELL INTO THE DOOR. THIS WAS IN JUNE 2010, 47,000 MILES. THE THIRD TIME THIS HAPPENED, THE DRIVER SIDE FRONT WINDOW FELL INTO THE DOOR. THIS WAS FEBRUARY 14, 2011, 50,000 MILES. THANK GOD I WAS NOT DRIVING ON THE GARDEN STATE PARKWAY WHEN THESE INCIDENTS OCCURRED. I HAVE RECEIPTS FOR THE REPAIRS. I JUST GOT OFF THE PHONE WITH CHRYSLER, AND THEY ISSUED AN EXTENDED WARRANTY FOR THE 2006 AND 2007 MODELS, BUT NOT FOR THE 2004 JEEP LIBERTY MODELS. THE REAR WINDOW PASSENGER SIDE HAS NOT FALLEN INTO THE DOOR YET. MY GRANDSON'S CAR SEAT IS NEXT TO THAT WINDOW. I KNOW THAT IT IS UNSAFE, BUT I AM LOSING MY JOB THIS YEAR BECAUSE OF FORT MONMOUTH CLOSING. I AM NOW SERIOUSLY THINKING ABOUT GETTING A NEW CAR WHEN I FIND A NEW JOB. THE COMPONENT THAT FAILS IS THE WINDOW REGULATOR. IT HOLDS THE WINDOW IN PLACE, AND WHEN IT FAILS, THE WINDOW FALLS INTO THE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382795February 15, 2011
FUEL SYSTEM, GASOLINE
WHEN FUELING THE TANK THE GASOLINE PUMP WILL NOT TURN OFF WHEN THE TANK GETS FULL CAUSING A SIGNIFICANT AMOUNT OF GASOLINE TO SPILL DOWN THE SIDE OF THE VEHICLE AND ONTO THE GROUND AS WELL AS SPLASHING ALL OVER THE HANDLE AND THE PERSON HOLDING THE HANDLE. THIS HAPPENS EVERY TIME THE TANK IS FILLED REGARDLESS OF WEATHER OR LOCATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382618February 14, 2011
FUEL SYSTEM, GASOLINE
2007 JEEP LIBERTY - FUEL OVERFLOW ISSUE. WHEN FUELING VEHICLE AND GAS PUMP KICKS OFF, FUEL SPEWS OUT OF FILLER TUBE ONTO SIDE OF VEHICLE AND THE GROUND. THIS IS CLEARLY A SAFETY AND ENVIRONMENTAL ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383520February 12, 2011
FUEL SYSTEM, GASOLINE
WHEN EVER JEEP IS FUELED UP , FUEL GUSHES OUT OF FILLER NECK WHEN NOZZLE SHUTS OFF ,SLOW OR FAST, IT MAKES A MESS ON JEEP AND ON THE GROUND. BIG FIRE HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381671February 12, 2011
FUEL SYSTEM, GASOLINE
FOR THE LAST 2 MONTHS EVERY TIME I FILL UP MY JEEP LIBERTY 2006 GAS SPILLS OUT. THIS IS FRUSTRATING ESPECIALLY WITH THE PRICE OF GAS. I ESTIMATE THAT I LOSE AT LEAST A GALLON EACH TIME. WHEN I FIRST GOT THE JEEP I NOTICED THAT YOU COULD NOT "TOP OFF" THE GAS WHICH EACH FILL. BUT NOW IT JUST SPILLS OUT ALL OVER. HELP!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381596February 11, 2011
FUEL SYSTEM, GASOLINE
EVERY TIME I FUEL MY 2008 JEEP LIBERTY THE FUEL NOZZLE DOES NOT SHUT OFF PROPERLY WHEN FULL, CAUSING FUEL TO SPEW OUT ONTO THE CAR, MY HANDS, MY CLOTHING AND THE CONCRETE BENEATH THE CAR AT THE GAS STATION. I COMPLAINED TO THE DEALER WHILE THE VEHICLE WAS UNDER WARRANTY ON 3/9/2010 AND THEY REPLACED THE FILLER TUBE. THE REPAIR DID NOT FIX THE PROBLEM. I HAVE BEEN LIVING WITH THIS ISSUE FOR A YEAR NOW. TODAY, WHILE AT THE GAS STATION, THE PERSON IN THE ISLE NEXT TO ME, DRIVING A 2008, 4-DOOR JEEP WRANGLER, HAD THE SAME ISSUE. I ASKED HER ABOUT IT AND SHE SAID THE PROBLEM HAD JUST BEGUN FOR HER IN THE PAST MONTH, BUT IT NOW HAPPENS TO HER EVERY FUEL UP. I DECIDED I WOULD LOOK INTO IT FURTHER. AFTER SEEING THE MULTIPLE ONLINE POSTS, I DECIDED TO MAKE A COMPLAINT, AS THIS IS OBVIOIUSLY A DEFECT WITH JEEP VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381608February 11, 2011
SUSPENSION
WHEN MAKING A TURN ONTO AN UNLEVEL PAVED ROAD (SUCH AS TURNING ONTO A ROAD WHEN TRAVELING UP OR DOWN A SMALL HILL, OR A ROAD WITH AN UNEVEN SURFACE), MY CAR CONSISTENTLY LOSES TRACTION AND DECELERATES. WHEN THIS HAPPENS, THE ELECTRONIC STABILITY PROGRAM/TRACTION CONTROL SYSTEM INDICATOR LIGHT FLASHES. I HAVE ALSO NOTICED THE SAME PROBLEM WHEN DRIVING ON WET ROADS, AND WHEN DRIVING ON LIGHTLY SANDY SURFACES (SUCH AS THE ROADS ALONG OUR BEACH NEARBY). WHEN THIS HAPPENS, THE CAR OFTEN SLOWS TO AN UNSAFE SPEED AND IS DANGEROUS, ESPECIALLY WHEN MAKING A TURN TO CROSS A ROAD WITH ONCOMING TRAFFIC. I PURCHASED THIS CAR 2 YEARS AGO FOR MYSELF, WITH THE INTENTION OF GIVING IT TO MY DAUGHTER WHEN SHE REACHED DRIVING AGE THIS YEAR. WITH THIS DEFECT, I DO NOT TRUST THIS VEHICLE AS SAFE FOR HER TO DRIVE UNLESS THIS PROBLEM GETS RESOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381619February 11, 2011
FUEL SYSTEM, GASOLINE
EVERY TIME I PUMP FUEL, WHEN IT REACHES CAPACITY IT SPRAYS OUT ALL OVER THE PLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382394February 11, 2011
FUEL SYSTEM, GASOLINE
WHILE REFUELING, GASOLINE WILL SPLASH FROM THE FILLER NECK AT THE TIME THE PUMP SHUTS OFF. THIS HAPPENS EACH TIME WE REFUEL, AND WE REFUEL AT MANY DIFFERENT LOCATIONS. I HAVE ATTEMPTED TO SLOW DOWN THE PUMP AS THE LAST GALLON GOES IN, AND EVEN THIS HAS NOT CONSISTENTLY BEEN SUCCESSFUL. I WOULD ESTIMATE THE AMOUNT SPILLED TO BE AN OUNCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381414February 10, 2011
FUEL SYSTEM, GASOLINE
EVERY TIME I FILL UP MY VEHICLE AT A GAS STATION GAS COMES POURING OUT AFTER THE TANK IS FULL. THE GAS NOZZLE CLICKS OFF AND GAS BEGINS TO POUR OUT ALL OVER THE SIDE OF THE VEHICLE AND THE GROUND. I HAVE TRIED MANUALLY PUMPING AS WELL AS AUTOMATICALLY PUMPING WITH THE SAME RESULTS. I HAVE ATTEMPTED FILLING AT MULTIPLE GAS STATIONS WITH THE SAME OUTCOME. THIS DID NOT OCCUR THE FIRST YEAR THAT I OWNED MY CAR, AND ONLY BEGAN IN THE PAST COUPLE MONTHS. THIS IS A HAZARD TO THE ENVIRONMENT AND A POTENTIAL DANGER FOR A FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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