Jeep Liberty Complaints

8,882 consumer complaints on file.

#10464075July 3, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT THE REAR DRIVER SIDE WINDOW REGULATOR FAILED. THE LIFT PLATE FOR THE REGULATOR WAS POORLY DESIGNED AND THE PLASTIC PARTS FRACTURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE FAILURE AND THE CURRENT MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464080July 3, 2012
AIR BAGS
AIR BAG WARNING INDICATOR LIGHT CAME ON FOR NO REASON. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464093July 3, 2012
VISIBILITY:SUN/MOON ROOF ASSEMBLY
UPON OPENING SKYSLIDER PASSANGER SIDE OF TOP DID NOT OPEN, WHEN FINALLY STARTING TO OPEN GOT STUCK AT FIRST FRAME. WOULD NOT CLOSE PROPERLY. THIS NEEDS TO BE RECALLED. CONSUMER SHOULD NOT HAVE THIS MANY PROBLEMS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464089July 3, 2012
VISIBILITY:SUN/MOON ROOF ASSEMBLY
THE SKYSLIDER MALFUNCTIONED, DOES NOT OPEN EVENLY, WILL NOT CLOSE CORRECTLY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464120July 3, 2012
VISIBILITY/WIPER, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2008 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT MODERATE SPEEDS, THE WINDSHIELD WIPERS, HORN AND DOOR LOCKS WOULD ACTIVATE INDEPENDENTLY. THE CONTACT STATED THAT WHEN THE DOORS LOCKED, NO ONE COULD EXIT THE VEHICLE. THE VEHICLE MANUALLY HAD TO BE UNLOCKED FROM THE OUTSIDE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED NO FAILURES. THE VEHICLE WAS THEN TAKEN TO AN AUTO MECHANIC WHO WAS ALSO UNABLE TO DIAGNOSE ANY FAILURES. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 88,000 AND THE CURRENT MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463917July 2, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
REAR DRIVER SIDE WINDOW SLIPPED DOWN INSIDE THE DOOR. UNABLE TO SECURE THE VEHICLE. ON 07/01/2012 FRONT DRIVER SIDE WINDOW SLIPPED DOWN INSIDE THE DOOR. AGAIN, VEHICLE WAS PARKED AND UNSECURED. THESE PARTS ARE EXPENSIVE IN ADDITION TO THE LABOR COST TO HAVE THE REPAIRS MADE. INABILITY TO SECURE THE VEHICLE IS A SAFETY ISSUE AND WEATHER CONDITIONS COULD CAUSE ADDITIONAL DAMAGE TO THE VEHICLE. NOTE - DURING THE FIRST FEW MONTHS I OWNED THE VEHICLE IN 2004, THE DRIVER SIDE WINDOW REGULATOR MOTOR FAILED AND WAS REPLACED BY THE DEALERSHIP. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463521June 29, 2012
ELECTRICAL SYSTEM
KEY WOULD NOT TURN IN STEERING COLUMN. LEFT ME STRANDED WITH NO WAY TO CALL FOR HELP OR GET THE VEHICLE TO MOVE. I'VE READ MANY POSTS IN ONLINE FORUMS OF PEOPLE HAVING THIS SAME PROBLEM. THERE HAS BEEN NO FACTORY RECALL FROM JEEP, DESPITE THIS IDENTICAL PROBLEM PERSISTING FOR YEARS. HERE IS JUST ONE EXAMPLE: HTTP://WWW.TOPIX.COM/FORUM/AUTOS/JEEP-LIBERTY/T4EDN8HGLD2H8123L PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463765June 29, 2012
SUSPENSION:REAR
2005 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO SAFETY RECALL L27/ NHTSA 12V-085 *TGW THE CONSUMER STATED WHEN SHE CALLED THE DEALER TO MAKE AN APPOINTMENT, SHE WAS INFORMED THERE WAS A PARTS SHORTAGE AND THEY WERE TAKING NAMES, VEHICLE IDENTIFICATION NUMBERS, AND PHONE NUMBERS AND SHE WOULD BE CONTACTED WHEN THE PARTS ARRIVED. THE CONSUMER STATED IT HAS BEEN TWO MONTHS AND THE PARTS WERE STILL NOT AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463376June 28, 2012
STEERING
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT WHEN DRIVING OVER 45 MPH, THE VEHICLE WOULD START TO WOBBLE UNCONTROLLABLY. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE WHO OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 107,989. UPDATED 08-03-12 *BF UPDATED 8/31/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463405June 28, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING 45 MPH SHE NOTICE THAT THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE AIR BAG THEN DEPLOYED ERRONEOUSLY. SHE WAS ABLE TO PULL OVER ON THE SIDE OF THE ROAD AND CALLED THE POLICE. THE CONTACT SUSTAINED SOME INJURY AS A RESULT OF BEING STRUCK BY THE AIR BAG. SHE WAS ABLE TO DRIVE THE VEHICLE HOME AND CONTACTED THE DEALER TO HAVE THE AIR BAG REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 111,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10463406June 28, 2012
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT CONFIRMED THE DRIVER WAS TRAVELING 5 MPH WHEN THE DRIVER'S FRONT WHEEL DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 76,803 UPDATED 08-07-12 *BF CHRYLSER INFORMED THE CONSUMER THE BALL JOINTS WERE REPLACED IN 2007. HOWEVER, TWO MECHANICS VERIFIED THE BALL JOINTS AND STATED THEY WERE THE ORIGINAL BALL JOINTS. THE LOWER BALL JOINTS WERE REPLACED ND THE UPPER BALL JOINTS WERE IN NEED OF REPLACEMENT. THE CONSUMER STATED THE ORIGINAL BALL JOINTS WERE NOT LUBRICATED AND WHEN THE BOOTS BECAME TORN/CRACKED IT ALLOWED DIRT AND WATER TO GET INTO THE JOINT, WHICH CAUSED EXCESSIVE WEAR. UPDATED 08/09/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463410June 28, 2012
ENGINE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT NOTICED SMOKE COMING FROM UNDER THE HOOD. THE CONTACT STOPPED THE VEHICLE AND UPON OPENING THE HOOD NOTICED FLAMES. THE FIRE DEPARTMENT REPORTED TO THE SCENE. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SENT AN INVESTIGATOR TO INSPECT THE VEHICLE. THE INSPECTOR DETERMINED THERE WAS NOT A MANUFACTURING DEFECT. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 04V337000 (ENGINE AND ENGINE COOLING) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT OF THE OUTSTANDING RECALLS WHICH DID NOT INCLUDE THE ENGINE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10463256June 27, 2012
STRUCTURE:BODY, SUSPENSION
AT ONLY 66,000 MILES ORIGINAL OWNER DIRECTLY FROM A 4-YEAR CORPORATE LEASE, A LARGE CORROSION/RUST HOLE THROUGH BOTTOM OF PASSENGER SIDE BODY FRAME RAIL HAS BEEN DISCOVERED, WHERE LOWER CONTROL ARM MEETS THE FRAME RAIL. BREAKAGE OF THE REAR FRAME RAIL IS PENDING DUE TO RUST HOLE, WOULD LIKELY CAUSE A SPONTANEOUS LOSS OF STEERING, INJURY OR DEATH. JEEP IS TOO DANGEROUS TO DRIVE. MUST SPEND $2,000 TO TRY TO REPLACE FRAME RAIL. CONTACTED CHRYSLER BUT THEY WOULD NOT FIX DUE TO YEAR OF VEHICLE, CORROSION RECALLS ARE 2004-2007. THE ENTIRE UNDERSIDE OF VEHICLE IS RUSTED AND ONLY A MATTER OF TIME BEFORE ALL OTHER COMPONENTS RUST THROUGH INCLUDING SUSPENSION AND BRAKE LINES AS WELL AS LESSER PARTS ALREADY GOING LIKE REAR WINDOW CURRENTLY RUSTED SHUT AND ENGINE PARTS WITH CORROSION BEGINNING. I LIVE IN NJ WHICH IS INCLUDED IN THE "SALT BELT" -STATES THAT USE SALTS TO DE-ICE ROADWAYS IN WINTER, SO THE RECALL ON MY WOULD NOT AFFECT MY VEHICLE REGARDLESS OF IT'S YEAR. IT IS MY OPINION THAT THERE IS A MAJOR CORROSION/RUST ISSUE IN THE EARLIER JEEP LIBERTY MODELS WHICH MAKES THESE VEHICLES VERY DANGEROUS TO DRIVE. BUYERS BEWARE ESPECIALLY IN THE NORTHEAST. HAVE A THOROUGH INSPECTION FOR RUST BEFORE BUYING ANY USED JEEP LIBERTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463095June 26, 2012
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHEN GOING TO THE GAS PUMP TO GET FUEL AND PLACING IT ON AUTOMATIC, WHEN FULL THE PUMP SHUTS OFF AND THEN IT "BURPS" BACK AT ME. SPILLING GASOLINE ON ME AND EVERYTHING AROUND ME. IT IS ALSO RUINING THE PAINT ON MY VEHICLE, SPILLING ALL OVER IT EVERY TIME THIS HAPPENS. I HAVE OWNED THE JEEP SINCE 2006 AND IT JUST STARTED DOING IT ABOUT FOUR MONTHS AGO. MY TECH SAID IT MUST BE A FAULTY FUEL TANK FILLER NECK. IT WAS REPLACED AT THE COST OF $443.50. AND THAT DID NOT SOLVE THE PROBLEM. HE THOUGHT SOMEONE HAD TRIED TO STEAL MY GAS AND DAMAGED IT. IT STILL BURPS EVERY TIME I FILL IT UP. I CONSIDER THIS VERY DANGEROUS, BESIDES BEING A NUISANCE AND DAMAGING OTHER THINGS. I HAVE CHECKED THIS OUT ON THE INTERNET AND FIND THAT THIS IS HAPPENING TO SEVERAL OTHERS WHO ARE OWNERS OF JEEP LIBERTY'S. THERE IS A DEMO ON YOU TUBE . *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463130June 26, 2012
AIR BAGS
DRIVING LATE AFTERNOON APPROX 35 MPH. RUNNING WITH MAX AC ON, RADIO ON, LIGHTS OFF AND VEHICLE IN 4X2 MODE. AIRBAG LIGHT ILLUMINATED. STOPPED AT STOP SIGN AND LIGHT TURNED OFF. ILLUMINATED AGAIN AFTER CONTINUING TO DRIVE. LIGHT STAYED ON ALL THE WAY HOME (APPROX ADDITIONAL 5 MILES). LIGHT DID NOT ILLUMINATE THIS MORNING. I'VE JUST TAKEN TO DEALERSHIP FOR REVIEW AFTER READING THE RECENT ISSUES OF AIRBAG DEPLOYMENT AFTER AIR BAG LIGHT ILLUMINATION WITH NO IMPACT (YIKES). VEHICLE HAS APPROX 30,000 MILES ON IT. I WILL REVISE OR RE-INPUT IF DEALER DOESN'T FIND ISSUE OR IT DEPLOYS WITH NO WARNING.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463185June 26, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR UNRELATED REPAIRS AND THEY DETECTED THAT THE FRONT UPPER CONTROL ARM, LOWER AND UPPER BALL JOINTS WOULD NEED TO BE REPLACED. THE FAILURE RESULTED IN THE INNER TREAD BELTS ON BOTH FRONT TIRES WEARING PREMATURELY. THE VEHICLE WAS REPAIRED WITH THE REPLACEMENT OF FOUR TIRES. SIX MONTHS LATER, THE TIRES EXHIBITED THE IDENTICAL TREAD WEAR FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 06V288000 (SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT); HOWEVER THE PART WAS ON NATIONAL BACK ORDER AND THE DEALER WAS UNABLE TO PROVIDE AN ESTIMATION ON WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463188June 26, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE FUEL TANK DETACHED FROM THE VEHICLE AND SPILLED FUEL ONTO THE HIGHWAY. THE VEHICLE WAS TOWED TO A USED CAR LOT. THE MANUFACTURER WAS NOTIFIED AND INSTRUCTED THE DRIVER TO LEAVE THE VEHICLE WHERE IT WAS UNTIL THEY COULD SEND SOMEONE TO INSPECT THE VEHICLE. SEVERAL DAYS LATER, THE MANUFACTURER NOTIFIED THE CONTACT THAT THEY WOULD NOT SEND ANYONE TO INSPECT THE VEHICLE AND IF SHE WANTED TO HAVE THE VEHICLE TOWED TO A DEALER SHE COULD DO SO AT HER OWN COST. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463189June 26, 2012
VEHICLE SPEED CONTROL, POWER TRAIN, SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE ACCELERATED UP TO 75 MPH ON ITS OWN. THE CONTACT WAS ABLE TO DECELERATE. THE FAILURE RECURRED, AND WHILE DEPRESSING THE BRAKE, THE VEHICLE ACCELERATED INSTEAD OF BRAKING. THERE WAS A WARNING LIGHT ILLUMINATED WITH A SYMBOL OF A CAR AND THE CONTACT WAS UNSURE OF WHAT THAT MEANT. THE VEHICLE WAS TAKEN TO DEALER; HOWEVER AN INSPECTION OR REPAIR DID NOT TAKE PLACE. THE MANUFACTURER WAS NOTIFIED AND NO ASSISTANCE WAS PROVIDED. THE FAILURE AND CURRENT MILEAGES WERE 72,000. UPDATED 08-07-12 *BF UPDATED 08/08/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463191June 26, 2012
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THIS WAS THE FIRST TIME THAT WE HAD FILLED THE TANK UP ON OUR 2006 JEEP LIBERTY SINCE WE PURCHASED IT ON MAY 29,2012. WHILE STANDING AT THE PUMP WAITING FOR THE TANK TO FILL UP, THE TANK STARTED OVERFLOWING WITH GAS. I HAD GAS ALL OVER ME, THE CAR, AND THE GROUND. I WROTE IT OFF AS BEING A PROBLEM WITH THE PUMP. TWO WEEKS LATER I GO TO A DIFFERENT PUMP TO FILL IT UP, AND IT HAPPENS AGAIN. SO I CALLED THE DEALERSHIP THAT WE BOUGHT THE VEHICLE FROM AND EXPLAINED THE PROBLEM AND WE TOOK IT IN FOR THEM TO LOOK AT. THEY REPLACED A CANISTER AND LEAK PROTECTION GUARD, WHICH DID NOT FIX THE PROBLEM. I STARTED LOOKING ON JEEP FORUMS AND HAVE FOUND QUITE A FEW INSTANCES OF THIS SAME PROBLEM ON THE JEEP LIBERTY AND THESE PEOPLE HAVE ALSO FILED CLAIMS TO THE NHSTA. THE ONLY WAY FOR THE PROBLEM TO BE FIXED IS FOR THE TANK TO BE REPLACED BECAUSE THERE IS A CHECK VALVE IN THE TANK THAT IS CAUSING THIS. THIS IS A VERY COSTLY REPAIR AS I HAVE CALLED A COUPLE OF DEALERSHIPS AROUND IN THE ARE WITH THE TANK ALONE COSTING OVER $1,400 DOLLARS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462936June 25, 2012
POWER TRAIN, ENGINE
NO MATTER WHAT SPEED (40-75MPH), WHEN VEHICLE IS IN 4TH GEAR, THE POWER TRAIN SHUTTERS. DEALER ACKNOWLEDGES SOMETHING IS WRONG BUT DOESN'T KNOW WHAT TO CHANGE...THEY ARE NOW TALKING TO ME LIKE ITS ROAD NOISE...WHICH IS COMPLETELY WRONG. IF DRIVING IT AND IT IS SHUTTERS YOU CAN SHIFT INTO NEUTRAL AND IT GOES AWAY....ITS A DEFINITE PROBLEM WITH THE TRANSMISSION/DRIVE TRAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Liberty