Jeep Liberty Complaints

8,882 consumer complaints on file.

#10462947June 25, 2012
AIR BAGS, ENGINE
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG FAILED TO DEPLOY. THE CONTACT WAS INVOLVED IN THREE CRASHES AND THE FRONT DRIVER'S AIR BAG FAILED TO DEPLOY. THE CONTACT SUFFERED INJURIES TO THE HEAD, MOUTH, AND CLAVICLE. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO START AND THE CHECK ENGINE LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC TEST PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 20,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10463021June 25, 2012
FUEL/PROPULSION SYSTEM
WHEN I FILL UP THE TANK, GAS OVERFLOWS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463039June 25, 2012
VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
I WANTED TO INCLUDE MY VEHICLE INCIDENT IN REGARDS TO THE COMPLAINTS ON THE JEEP SUV FIRES. I THOUGHT IT WAS NECESSARY TO INCLUDE MY ENTRY, BECAUSE UNLIKE OTHER INCIDENTS MENTIONED IN THE INVESTIGATION, MY VEHICLE SPONTANEOUSLY CAUGHT FIRE WHILE I WAS DRIVING IT AND WAS NOT THE RESULT OF IMPACT FROM A CRASH. IT WAS A FRIDAY EVENING AND I WAS TRAVELING HOME ON THE HIGHWAY DURING RUSH HOUR TRAVELING WITH THE FLOW OF TRAFFIC AT ABOUT 65 MPH. ALL OF THE SUDDEN, AND WITHOUT WARNING, MY VEHICLE STARTED LOSING SPEED AT A RAPID PACE. THANKFULLY, I WAS IN THE FIRST LANE AND WAS ABLE TO PULL IMMEDIATELY INTO THE BREAKDOWN LANE. ALL OF MY DASHBOARD LIGHTS CAME ON AND WHILE I WAS LEANING OVER TO INSPECT WHAT COULD POSSIBLY BE THE PROBLEM, THE HOOD OF THE VEHICLE SUDDENLY BURST INTO FLAMES. I EXITED THE VEHICLE SWIFTLY AND LUCKILY A TOW TRUCK DRIVER WHO HAD SAW THE SMOKE IMMEDIATELY CALLED 911. THE CAR WAS ENGULFED IN FLAMES IN LESS THEN 5 MINUTES. HAD I NOT BEEN ABLE TO EXIT THE VEHICLE OR HAD CHILDREN RESTRAINED IN THE BACK SEAT, THERE COULD HAVE BEEN SERIOUS INJURIES OR POSSIBLY A FATALITY. I REPORTED THE INCIDENT TO CHRYSLER AFTER GOING THROUGH MY INSURANCE. THERE RESPONSE WAS A POLITE LETTER TELLING ME THEY WERE SORRY FOR THE INCIDENT, BUT WERE NOT RESPONSIBLE. THE VEHICLE WAS LESS THAN 2 YEARS OLD AT THE TIME AND SERVICED REGULARLY. THE FINDING OF THE FIRE DEPT.'S INSPECTION WAS INCONCLUSIVE, BUT I WAS TOLD IN CONFIDENCE THAT IT SEEMED MORE THAN LIKELY IT WAS A FAULTY ISSUE WITH THE VEHICLE. AFTER THE INCIDENT, I TOOK MULTIPLE PHOTOS OF THE INTERIOR AND EXTERIOR OF THE JEEP, WHICH INCLUDED UNDER THE HOOD SINCE WE SUSPECTED THE ENGINE WAS AT FAULT. IF THEY ARE USEFUL TO YOUR ONGOING INVESTIGATION, PLEASE FEEL FREE TO CONTACT ME SO THAT I CAN EMAIL THEM ALONG. THANK YOU. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10463082June 25, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, LATCHES/LOCKS/LINKAGES, EQUIPMENT:MECHANICAL
2004 JEEP LIBERTY, WINDOWS REPEATATLY FALL OFF TRACK WHEN DRIVING, DOOR AND REAR LATCH DO NOT LOCK. THE WINDOWS HAVE BROKEN 6 TIMES. THE CAR WILL NOT LOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462892June 24, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE REVIEWED THAT THERE ARE HAVE BEEN MULTIPLE COMPLAINTS REGARDING FAULTY WINDOW REGULATORS ON THESE PARTICULAR CHRYSLER VEHICLES. THESE PLATES IN THE WINDOW REGULATORS GIVE OUT CAUSING THE AUTO GLASS TO SLIDE DOWN INSIDE THE DOOR. I HAVE HAD TO HAVE BOTH REAR REGULATORS REPLACED TWICE AND RECENTLY MY FRONT PASSENGER REGULATOR GAVE OUT. I HAVE HAD 3 REGULATORS REPLACED PRIOR TO MY VEHICLE REACHING 30,000 MILES. MY RECENT ISSUE: MY FRONT WINDOW BEGAN TO LOWER ON ITS ON WHILE I WAS DRIVING WHEN I ATTEMPTED TO RAISE THE WINDOW WITH THE SWITCH IT THEN IMMEDIATELY FELL DOWN INSIDE THE DOOR CAUSING RAIN/HAIL TO ENTER MY VEHICLE WHILE I WAS DRIVING. I CONTACTED CHRYSLER AND THEY HAVE OFFERED NO SOLUTION STATING THERE IS NO RECALL FOR THIS PART EVEN THOUGH THERE ARE NUMEROUS CONSUMER COMPLAINTS ABOUT THE FAULTY REGULATORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462819June 23, 2012
VISIBILITY:GLASS, SIDE/REAR, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, UNKNOWN OR OTHER
REAR DRIVER'S SIDE WINDOW FELL INTO DOOR. COULD NOT GET IT BACK UP. WINDOW IS NOW HELD IN BY ZIP TIES. 6/23/2012 FRONT PASSENGER POWER DOOR LOCK STOPPED WORKING. PURCHASED VEHICLE USED IN JUNE 2007, REAR PASSENGER POWER DOOR LOCK NOT WORKING AT THAT TIME. OCCAISIONALLY VEHICLE WILL STALL AND RESTART WHILE DRIVING. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462550June 21, 2012
SUSPENSION
IN 2006 THE DEALER CLAIMED TO REPLACE THE LOWER BALL JOINTS PER THE SAFTY RECALL. WE HAD BEEN EXPERIENCING A LOOSNESS AND RATTLE IN THE SUSPENSION LATELY. UPON INSPECTION IT WAS NOTED THAT THE LOWER BALL JOINTS WERE VERY LOOSE AND THIS JEEP HAS ONLY 18400 MILES ON IT. I SUSPECT THAT THE DEALER JUST SIGNED OFF ON THIS SAFTY RECALL INSTEAD OF DOING THE REQUIRED WORK. WE HAVE KEPT THE SUSPECTED BALL JOINTS FOR INSPECTION AND FURTHER INVESTIGATION IN THIS SAFETY RELATED MATER. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462461June 20, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT WHENEVER REFUELING TO FULL CAPACITY, THE FUEL WOULD CONTINUOUSLY OVERFLOW FROM THE FILLER NECK VALVE AND ONTO THE GROUND. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE CONTACT WAS UNCERTAIN OF THE PART WHICH NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462233June 19, 2012
FUEL/PROPULSION SYSTEM
WHEN FILLING UP MY JEEP FOR THE FIRST TIME (I HAD JUST BOUGHT IT THE PREVIOUS DAY), THE PUMP KICKED OFF, AND BEFORE I HAD TIME TO PUT MY HAND ON THE PUMP HANDLE, GAS CAME SPEWING BACK OUT AT ME. ABOUT 1 - 2 GALLONS CAME OUT. I ENDED UP GETTING GAS ALL OVER MY SHOES AND THE BOTTOM OF MY PANTS, AND ALL OVER THE SIDE OF MY VEHICLE AND THE TIRE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462278June 19, 2012
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
**URGENT** I AM REQUESTING THAT THE RECALL OF JEEPS DUE TO GAS-TANK FIRES BE ACCELERATED. I BECAME AWARE OF THE GAS-TANK FIRES INVOLVING JEEPS ON 6/17/2012. MY ONLY MODE OF TRANSPORTATION IS A 2003 JEEP LIBERTY AND I AM FEARFUL OF DRIVING THE VEHICLE NOW. IF SOMEONE REAR ENDS ME, THE JEEP MAY BURST INTO FLAMES. I AM FILING THIS COMPLAINT AGAINST JEEP/CHRYSLER FOR ALLOWING MYSELF AND A MILLION OTHER DRIVERS TO CONTINUE DRIVING A VEHICLE WITH A DANGEROUS CONDITION WHEN THEY HAVE KNOWN OF THE ISSUE FOR THE LAST TWO (2) YEARS!! I HAVE NOT PERSONALLY HAD AN INCIDENT BUT I WOULD LIKE THE PROBLEM CORRECTED BEFORE I AM ADDED TO THE FATALITY STATISTICS. A RECALL NEEDS TO BE DONE IMMEDIATELY WITH EITHER CORRECTION TO THE VEHICLE OR VEHICLE REPLACEMENT. JEEP/CHRYSLER OWE A RESPONSIBILITY TO ITS CONSUMERS TO REPORT UNSAFE/DANGEROUS CONDITIONS. THANK YOU *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462304June 19, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT THE UPPER PASSENGER AND DRIVER SIDE CONTROL ARMS FAILED. WHILE DRIVING 30 MPH THERE WAS A LOUD NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE NOISE AND DISCOVERED THAT THE UPPER PASSENGER AND DRIVER SIDE CONTROL ARMS NEEDED TO BE REPLACED. THE DEALER INFORMED HER OF A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 06V288000 (SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT) BUT HER VIN WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE MANUFACTURER WAS NOTIFIED WHO STATED THEY ONLY ISSUED THE RECALLS TO SALT STATES AND OFFERED NO OTHER ASSISTANCE. THE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462315June 19, 2012
FUEL/PROPULSION SYSTEM
AFTER JUST PURCHASING VEHICLE FROM USED DEALERSHIP (2ND OWNER), FIRST TIME FILLING UP RESULTED IN OVERFLOW OF GAS. TRIED MULTIPLE GAS STATIONS, SPEEDS, AMOUNTS AND RESULTED IN SAME OVERFLOW. CALLED DEALERSHIP AND THEY REFUSED TO CHECK OUT THE CAR UNLESS I PAID NON-REFUNDABLE 200 INSPECTION FEE BEFORE DIAGNOSIS (KEEP IN MIND I HAD JUST PURCHASED THE VEHICLE)! CALLED MANUFACTURER AND THEY CLAIMED NOT A KNOWN ISSUE ALTHOUGH CURRENT RECALL STATES OTHERWISE. 2008 JEEP LIBERTY SHOULD BE ADDED TO THAT RECALL EFFORT! *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462194June 18, 2012
AIR BAGS, ELECTRICAL SYSTEM
ABS LIGHT COMES ON & OFF INTERMITTENTLY. NO DEPLOYMENT & CAR HAS NEVER BEEN IN A CRASH. THIS HAS BEEN GOING ON FOR ABOUT TWO YEARS. TIME FOR A RECALL BASED ON ALL OF THE COMPLAINTS LISTED HERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462009June 17, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM
WINDOW REGULATOR ON REAR DRIVER'S SIDE DOOR FAILED. REGULATOR FAILURE PREVENTED THE REAR DRIVER'S SIDE DOOR FROM OPENING AND MADE THE DOOR INOPERABLE AS AN EXIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461954June 16, 2012
AIR BAGS
AIR BAG LIGHT ILLUMINATED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461857June 15, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE BEGAN TO WOBBLE ABNORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS. THE MECHANIC ADVISED THAT THE FRONT CONTROL ARM WAS FRACTURED DUE TO CORROSION. THE MECHANIC STATED THAT THE FRONT CONTROL ARM, TIE ROD, WHEEL AND SPINDLE WOULD HAVE TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461712June 14, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING 25 MPH THERE WAS A LOUD NOISE COMING FROM THE REAR SUSPENSION BAR. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THERE WAS RUST AND CORROSION ON THE REAR STABILIZATION BAR THAT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED WHO ADVISED THE CONTACT THAT THERE WERE NO RECALLS FOR THE VEHICLE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 90,045.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461720June 14, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THERE WAS A RECALL NHTSA CAMPAIGN ID NUMBER: 12V085000 (SUSPENSION:REAR). THE CONTACT HAD NOT EXPERIENCED ANY FAILURE ON THE VEHICLE OR IN RELATION TO THE RECALL BUT STATED THAT THE RECALL WAS ISSUED FOR VEHICLES IN THE SALT BELT STATES. THE CONTACT STATED THAT THE VEHICLE WAS MOVED TO A LOCATION IN A SALT BELT STATE FROM GEORGIA TO CHICAGO, ILLINOIS AND WAS CONCERNED THAT THE VEHICLE COULD BE AFFECTED BY THE RECALL. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THEY WERE NOT RESPONSIBLE SINCE THE VEHICLE WAS PURCHASED AND REGISTERED IN GEORGIA, WHICH IS NOT PART OF THE STATES LISTED ON RECALL. THE VIN WAS UNAVAILABLE. THE APPROXIMATE CURRENT AND FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461808June 14, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE ABS WARNING LIGHT ILLUMINATED AS THE VEHICLE WAS STARTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURE WAS CONTACTED AND THEY STATED THERE WERE NOT ANY RECALLS FOR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE AND THE CURRENT MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461820June 14, 2012
VISIBILITY:SUN/MOON ROOF ASSEMBLY
WHILE DRIVING WITH MY DAUGHTER, I PUSHED THE BUTTON TO CLOSE THE OPEN SUNROOF AND HEARD A LOUD POPPING NOISE. A PART FLEW OFF OF THE VEHICLE AND THE SUNROOF WOULD NO LONGER CLOSE. AFTER TAKING IT TO THE DEALERSHIP, IT WAS DETERMINED THAT THE ENTIRE MODULE FAILED AND NEEDED REPLACING. I ONLY HAD 37,500 MILES ON THE VEHICLE. THIS REPAIR COST OVER $1000 AND HAD TO BE DONE AS A SECURITY ISSUE WOULD EXIST WITH AN OPEN SUNROOF THAT IS NOT ABLE TO BE CLOSED. CONTACTED CHRYSLER JEEP AND THEY REFUSED TO COVER ANY OF THE COST FOR THIS DEFECTIVE PART. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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