Jeep Liberty Complaints

8,882 consumer complaints on file.

#10467756July 26, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAGS LIGHTS WOULD FLICKER ON AND OFF. THE MANUFACTURE WAS NOTIFIED WHO FILED A CASE ON THE CONTACT'S BEHALF (CASE NUMBER: 22462754) AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 151,000 AND CURRENT MILEAGE WAS 151,840.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467781July 26, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE DRIVER'S SIDE AIR BAG DEPLOYED ERRONEOUSLY WHILE SITTING AT A TRAFFIC STOP. THE CONTACT STATED THAT THE AIR BAG LIGHT WAS NOT ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT SUSTAINED INJURIES TO THE FACE, ARMS AND CHEST. THE CONTACT ALSO STATED THAT THE FAILURE DISABLED THE SEAT BELT, WHICH WOULD NOT LONGER RETRACT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 108,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10467806July 26, 2012
FUEL SYSTEM, GASOLINE
FUEL OVERFLOWS - EVERY TIME FUELING UP GAS SHUTS OFF AND FLOWS BACKUP AND OUT SPILLING OUT OVER WHOEVER IS FILLING IT. SHUT OFF (BAFFLE IS NOT CLOSING) TO KEEP THE FUEL FROM COMING BACK OUT. EXTREME SAFETY HAZARD. THIS NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS SERIOUSLY INJURED. PAST DUE FOR RECALL !!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467733July 25, 2012
EXTERIOR LIGHTING
THE HEADLIGHTS WILL CUT OFF RANDOMLY WHEN DRIVING AT NIGHT. IT HAPPENS AT ALL SPEEDS. THERE IS A "CLICKING" SOUND WHEN THEY CUT OFF AND THEN BACK ON. IT SEEMS TO STOP IT WHEN I MANUALLY CUT THE HEADLIGHTS OFF AND BACK ON. THIS IS VERY DANGEROUS AND HAS HAPPENED MANY TIMES WHEN I DRIVING ON A FREEWAY AND ALSO ON LOCAL STREETS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466984July 23, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 55 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL INTERMITTENTLY. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THERE WAS CURRENTLY AN OPEN INVESTIGATION UNDER NHTSA ACTION NUMBER EA12001 (AIR BAGS: FRONTAL: DRIVER SIDE INFLATOR MODULE) THE APPROXIMATE FAILURE MILEAGE WAS 67,919.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467031July 23, 2012
AIR BAGS
THIS VEHICLE HAS HAD ELECTRICAL ISSUES SINCE I FIRST BOUGHT IT USED 5 YEARS AGO. LAST WEEK I WAS DRIVING MY SON AND TWO OF HIS FRIENDS HOME FROM THE BEACH. I WAS ON THE INTERSTATE WHEN SUDDENLY THE AIR BAG LIGHT CAME ON, STAYED ON FOR A MINUTE OR SO, WENT OUT, THEN BLINKED A FEW TIMES. I GOT A CREEPY FEELING AND DECIDED TO DO A SEARCH. I AM GLAD I DID. I CAN'T BELIEVE CHRYSLER HAS NOT RECALLED THESE JEEPS, I THINK THEY ARE GOING TO BE PAYING A LOT MORE IN PI CLAIMS THAN IT WOULD COST TO DO THE RIGHT THING AND FIX THE PROBLEM. I AM AFRAID TO USE MY CAR!!! I CALLED HALL JEEP HERE IN VIRGINIA BEACH AND WAS TOLD TO BRING IT IN SO THEY COULD DO AN ELECTRICAL CHECK ON THE VEHICLE. [XXX], THE GIRL I SPOKE WITH IN THE SERVICE DEPARTMENT TOLD ME TO DRIVE IT UP THERE. I TOLD HER I WAS AFRAID TO AFTER READING ABOUT THE INJURIES THAT HAVE BEEN INCURRED WHEN THE DRIVER AND SOMETIMES PASSENGER SIDE AIR BAGS DEPLOY FOR NO REASON. I AM 5'2" TALL AND MUST SIT CLOSE TO THE STEERING WHEEL, INCREASING THE CHANCE OF INJURY OR EVEN DEATH. SHE TOLD ME THAT EVEN I SAID THAT THE RISK OF IT HAPPENING WAS SMALL, WHEN I ASKED HER HOW I SAID THAT HER RESPONSE WAS "YOU SAID THERE HAVE ONLY BEEN 87 INCIDENTS AND THERE ARE THOUSANDS OF THEM ON THE ROAD" !!!!! I TOLD HER IT SHOULD ONLY TAKE ONE FOR THEM TO BE ALARMED. SHE THEN SUGGESTED I HAVE IT TOWED - AT MY EXPENSE OF COURSE. THIS IS JUST UNSATISFACTORY AND I WILL NEVER BUY ANOTHER CHRYSLER PRODUCT! MY HUSBAND HAS BEEN LOOKING AT THE DODGE RAM TRUCK BUT NOW I AM READING ABOUT SOME LIFE THREATENING ISSUES WITH THEM, TOO! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466872July 21, 2012
FUEL/PROPULSION SYSTEM
FUEL ERUPTS OUT AT END OF FILL UP FOR QUITE SOME TIME BUT IN THIS INCIDENT THE FUEL ERUPTED OUT BEFORE 1 GALLON AND RIGHT AFTER 1 GALLON. A LARGE AMOUNT CAME OUT AND WOULD HAVE GOTTEN ON ME BUT I RECOGNIZED THE SOUND AND MOVED. I NOW HAVE TO SLOWLY TRICKLE THE FUEL IN OR IT ERUPTS OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466733July 20, 2012
STEERING
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL COULD NOT BE TURNED IN ANY DIRECTION. THE CONTACT SHUT OFF THE ENGINE AND THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE IT WAS DIAGNOSED BY A CERTIFIED MECHANIC WHO STATED THAT THE STEERING WHEEL WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466736July 20, 2012
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE EMITTED A RUBBER BURNING SMELL FROM THE TAIL LIGHTS. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE CAUSE OF THE FAILURE WAS ELECTRICAL WIRES FROM THE TAIL LIGHTS. THE VEHICLE WAS NOT REPAIRED. BOTH OF THE TAIL LIGHTS REMAINED BURNED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 54,000 AND THE CURRENT MILEAGE WAS 55,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10466764July 20, 2012
FUEL/PROPULSION SYSTEM
THE AUTOMATIC SHUT OFF FOR THE GAS TANK STOPPED WORKING AND HAS NOT WORKED FOR 6 MONTHS. WHEN I REFILL THE GAS TANK - NO MATTER WHICH SERVICE STATION I FILL IT UP AT - IT OVERFLOWS, SPILLING ONTO THE JEEP, MY CLOTHES, MY SHOES, ETC. I TRY TO GUESS WHEN TO STOP FILLING IT AND SOMETIME I GUESS CORRECTLY...SOMETIMES NOT. THIS IS A SERIOUS SAFETY ISSUE - GOOGLING IT REVEALS IT IS HAPPENING TO MANY, MANY JEEP LIBERTY 2005 AND 2006 OWNERS BUT CHRYSLER WON'T DO ANYTHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466816July 20, 2012
STEERING:RACK AND PINION
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE HER VEHICLE WAS PARKED IN A RESIDENTIAL DRIVEWAY, SHE NOTICED SOMETHING LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE DEALER STATED THAT THEY HAD TO REPLACE THE RACK AND PINION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT 52,000. UPDATED 8/23/12 *CN UPDATED 09/06/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466651July 19, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED THE RECALL NOTICE ASSOCIATED WITH NHSTA CAMPAIGN ID NUMBER: 12V085000 (SUSPENSION:REAR). THE CONTACT STATED THAT THE REPAIRS WERE NOT MADE BECAUSE THE PARTS WERE NOT AVAILABLE. THE CONTACT NOTIFIED THE DEALER, HOWEVER THEY DID NOT PROVIDE FURTHER INFORMATION. THE MANUFACTURER WAS NOT MADE AWARE OF THE SITUATION. THE FAILURE AND CURRENT MILEAGES WERE 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466341July 18, 2012
SUSPENSION
I GOT A NOTICE FOR A RECALL FOR THE REAR SUSPENSION TWO WEEKS A GO, LAST WEEK I MADE AN APPT WITH MY DEALERSHIP FOR MONDAY THE 16TH, BUT SUNDAY I WAS DRIVING TO WORK WHICH IS A MILE AWAYS GOING TEN MPH, I WAS GETTING READY TO PARK, BUT THEN MY FRONT END STARTED TO RATTLE, THEN MY STEERING WHEEL WAS SHAKEN, THEN I HEARD A SNAP LOST CONTROL OF MY VEHICLE, AND STRUCK A LIGHT POLE IN THE PARKING LOT OF MY WORK, I GOT OUT AND ME, THE COP, MY HUSBAND, MY BOSS, MY DAD, THE TOW TRUCK COMPANY WAS LOOKING UNDERNEATH MY VEHICLE AND THE SUSPENSION CONTROL ARM WAS SNAPPED IN HALF, A CLEAN STRAIGHT SNAP, AND MY LOWER BALL JOINT WAS BUSTED, IT ALSO CAUSED DAMAGED TO MY FRONT END, KNOCKED MY FRONT ALIGNMENT OUT, IT BENT MY RIM UP SMASHED MY LEFT LIGHTS, BUSTED MY STRUTS, AND THE KNUCKLE,MY AIR BAGGED DIDN'T DEPLOY TO LOW MILE CRASH, MY CHEST WHERE THE SEAT BELT WAS IS BRUISED, AND I HAVE A GAUGE MISSING ON TOP OF MY HAND WHERE MY HAND GOT WRAPPED A ROUND THE STEERING WHEEL, THERE WAS A RECALL BACK IN 2006 FOR THIS ISSUE OF THE SUSPENSION CONTROL ARM AND LOWER BALL JOINT WHICH CAUSED MY CRASHED AND THE PREVIOUS OWNER HAD IT TAKEN CARE OF BACK IN MARCH OF 2007, THEY THINK THAT IT WAS ANOTHER DEFECTED SUSPENSION CONTROL ARM AND BALL JOINT PUT ON, I ALSO WAS TELLING THE POLICE AND OTHERS I WAS PLANNING ON GOING ON THE HIGHWAY WHEN I GOT OF WORK, IF I DROVE ON THE HIGHWAY WHEN THIS HAPPEN I WOULD OF BEEN DEAD, OR WHAT HAPPENS IF MY KIDS WERE IN THE VEHICLE OR SOMEONE WAS CROSSING THE STREET, I TAKE THESE THINGS VERY SERIOUS, AND I'M NOT HAPPY I GOT HURT BECAUSE OF SOMEONE PUTTING ANOTHER DEFECT PART ON, AND I TOLD CHRYSLER, THE DEALERSHIP, AND MY INSURANCE COMPANY I'M NOT PAYING FOR ANY OF THE DAMAGED AND FOR SOMEONE'S NEGLECT,SOMEONE REALLY NEEDS TO GET ALL THESE RECALLS AND PARTS CHECK, IT SEEMS TO BE ALOT OF ISSUES WITH JEEP LIBERTY, I LOVE MY JEEP BUT NOT THE PROBLEMS IT'S HAVING. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10466425July 18, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE WINDOW REGULATORS IN MY 2006 JEEP LIBERTY HAVE BROKEN AND FALLEN DOWN 10 DIFFERENT TIMES IN THE PAST 4 YEARS THAT I HAVE OWNED THE VEHICLE. THE FIRST 9 TIMES WERE BOTHERSOME AND ABOUT 450.00 EACH TO GET FIXED BUT THIS LAST ONE IS A SAFETY HAZARD. I HAVE A 10 WEEK OLD BABY AND THE WINDOW DECIDED TO FALL DOWN IN THE MIDDLE OF A STORM AND I HAD TO PULL OVER ON THE INTERSTATE TO PULL THE WINDOW BACK UP TO STOP THE FLOOD OF RAIN THAT WAS FALLING ON MY (AT THE TIME) 8 WEEK OLD BABY. MY BABY WAS SCREAMING HIS HEAD OFF AS I AM SURE THAT MUCH RAIN COMING IN THE WIDE OPENED WINDOW AT 50-60 (WAS DRIVING SLOWER DUE TO LOW VISIBILITY IN STORM) MILES AN HOUR DID NOT FEEL GOOD. I HAD TO FIND THE RIGHT TIME TO PULL OFF THE ROAD THEN CLIMB IN BACK, UNDO CAR SEAT, SLIDE IT OVER AND DUCT TAPE THE WINDOW. I WAS ALONE AND THEN HAD TO REATTACH THE CAR SEAT TO THE BASE AND DRY OFF MY INFANT. I AM THANKFUL THAT NO ONE HIT US WHILE I WAS PARKED ON THE INTERSTATE IN A RAINSTORM WITH MY CHILD NOT BUCKLED IN TO THE CAR. I WAS IN A PANIC TRYING TO FIX THIS. NOW JEEP IS REFUSING TO FIX THIS FREE OF CHARGE DUE TO LACK OF RECALL. PLEASE MAKE THEM RECALL THIS DEFECTIVE PART SO THIS DOES NOT HAPPEN AGAIN. I LIVE IN MOBILE, AL AND IT IS SCORCHING HOT AND I CAN'T BE DRIVING HIM AROUND WITH THE WINDOW DOWN. ALSO, IT DOESN'T STAY UP FOR MORE THAN A DAY WITH THE DUCT TAPE BECAUSE OF THE HEAT MELTING THE GLUE ON THE TAPE. IT'S JUST DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466531July 18, 2012
AIR BAGS
THE AIRBAG WARNING LIGHT CAME ON WITH REGULARITY RIGHT AFTER THE 2002 JEEP LIBERTY SPORT 4WD WAS PURCHASED USED IN APRIL 2007. IT WAS TAKEN TO THE SHOP MULTIPLE TIMES FOR REPAIR ONLY TO COME BACK ON SOON THEREAFTER. IT IS NOW ON CONTINUALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466266July 17, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED EVERY TIME THE ENGINE WAS TURNED ON AND REMAINED ILLUMINATED AT ALL TIMES. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465795July 16, 2012
AIR BAGS
FAST TRAVELING TRUCK PASSED ME AND THE AIR BAG LIGHT WENT ON. NOW IT KEEPS ON GOING ON FOR 5 SECONDS AND THEN SHUTS OFF. IT DOES THIS AT LEAST ONCE A DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465823July 16, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE REAR DRIVER SIDE WINDOW FELL INTO THE DOOR PANEL HAPHAZARDLY. THE VEHICLE WAS TAKEN TO A PERSONAL MECHANIC WHO REPLACED THE WINDOW REGULATOR. THREE WEEKS LATER THE FAILURE RECURRED. THE VEHICLE HAD NOT BEEN FURTHER REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465861July 16, 2012
AIR BAGS
I WAS DRIVEN IN A SCHOOL ZONE STREET AND THE LIGHTS OF AIRBAG ON AND APROX. 2 MINUTES THE AIR BAGS EXPLODED IN MY FACE, THE DRIVE AND PASSENGERS SIDE, THEN I STOPPED THE JEEP, IT SMELL LIKE SOMETHING IS BURNING AND HOT, I DID NOT SEE FIRE. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10465867July 16, 2012
POWER TRAIN, POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE), ENGINE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHEN ATTEMPTING TO SHIFT INTO FOUR WHEEL DRIVE, THE SHIFTER LINKAGE CABLE SEPARATED FROM THE TRANSFER CASE. THE RUBBER THAT WAS CONNECTED TO THE PLASTIC HOUSING ALSO SEPARATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE FOUR WHEEL DRIVE TRANSFER SHIFTER ASSEMBLY AND LINKAGE CABLE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 60,603. AND THE CURRENT MILEAGE WAS 60,737....UPDATED 08-24-12 *BF THE CONSUMER STATED THE OLD PART IS AVAILABLE AND THE MANUFATURER WAS CONTACTED. UPDATED 09/04/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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