Jeep Liberty Complaints

8,882 consumer complaints on file.

#10482340October 26, 2012
AIR BAGS
WHILE TRAVELING EASTBOUND THE CAR IN FRONT OF ME STOPPED ALL OF SUDDEN DUE TO CAR IN FRONT OF THEM CHANGING DIRECTION FROM TURNING TO GOING STRAIGHT. I CRASHED INTO THE REAR OF THE CAR IN FRONT OF ME. MY JEEP HAS EXTENSIVE DAMAGE. THE AIRBAGS DID NOT DEPLOY. MY PASSENGER AND MYSELF HAD HEAD INJURIES AND KNEE INJURIES HAD THE AIRBAGS DEPLOYED THERE WOULDN'T HAVE BEEN NO INJURIES. SOMETHING NEEDS TO BE RECALLED ABOUT THIS PROBLEM. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10482366October 26, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL*THE CONTACT OWNS A 2006 JEEP LIBERTY 4X4. THE CONTACT STATED THAT AS SHE ATTEMPTED TO OPEN THE REAR DRIVER'S SIDE WINDOW, THE WINDOW EXHIBITED A LOUD, ABNORMAL SCREECHING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE REGULATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT UNDER WARRANTY OR RECALL. THE FAILURE MILEAGE WAS 17,110. ..UPDATED 12/06/12 *BF THE CONSUMER STATED THE SECOND WINDOW FAILEDON THE REAR DRIVER SIDE IN OCTOBER 2012 REPAIRED 11/19/2012. UPDATED 12/07/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482224October 25, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482275October 25, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FIRST THE DRIVERS REAR REGULATOR FAILED, CAUSING THE WINDOW TO FALL AND BREAK INSIDE THE DOOR. I REPLACED BOTH THE WINDOW AND THE REGULATOR. SIX MONTHS LATER THE PASSENGER REAR REGULATOR FAILED AND THE WINDOW DROPPED IN THE DOOR. THIS TIME IT DID NOT BREAK THE GLASS. JUST A MONTH AFTER THE WARRANTY ON THE DRIVER REAR EXPIRED, IT FAILED AGAIN. NOW I HAVE NO WORKING BACK WINDOWS. THE SERVICE MANAGER AT THE LOCAL DEALERSHIP ACKNOWLEDGED THIS AS AN ISSUE BUT STATED THERE IS NO RECALL. HE RECOMMENDED THAT I TAKE IT UP WITH CHRYSLER. THEY CLAIM IT THE PROBLEM EXISTS BUT NOT WITH THIS YEAR. THEY TOLD ME BECAUSE I DID NOT BUY IT NEW NOR USE THE DEALERSHIP FOR MY SERVICE THEY WOULD NOT HELP. WITH THE GLASS BREAKING THIS IS MORE THAN AN INCONVENIENCE, IT IS DANGEROUS. CHRYSLER KNOWS THIS IS AN ISSUE AND IS RIPPING PEOPLE OFF BY CHARGING THEM OVER $400.00 TO REPLACE THESE WITH PARTS THAT WILL FAIL AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482286October 25, 2012
VISIBILITY/WIPER
REAR PASSENGER WINDOW FELL PARTIALLY DOWN & WON'T GO BACK UP. MOTOR MAKES NOISE BUT WINDOW DOESN'T GO UP. RESEARCH ON INTERNET INDICATES WINDOW REGULATOR/MOTOR SMALL PLASTIC PIECE PROBLEM WELL DOCUMENTED. JEEP NEEDS TO RECALL & FIX ALL WINDOWS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482085October 24, 2012
EXTERIOR LIGHTING
HEADLIGHTS BEGIN TO FLICKER OFF AND ON THEN THEY GO OUT FOR SEVERAL SECONDS WHILE DRIVING IN THE DARK NEEDLESS TO SAY. THEN COME BACK, THEN CONTINUE TO FLICKER OFF AND ON NUMEROUS TIMES BEFORE STAYING ON FOR A PERIOD OF TIME. THIS CAN CAUSE A SERIOUS ACCIDENT AND IS NOT SAFE FOR NO ONE. A RECALL SHOULD BE MADE FOR JEEP LIBERTY. AFTER LOOKING UP THE PROBLEM ON HEADLIGHTS FLICKERING I NOTICED THAT THERE ARE MANY COMPLAINTS ABOUT THIS ISSUE. PLEASE CHECK INTO THE MATTER AS SOON AS POSSIBLE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482080October 24, 2012
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE REAR WINDOW MALFUNCTIONED AND COULD NOT BE OPENED OR CLOSED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY ADVISED THAT THE REGULATOR TUBE WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT HER MODEL YEAR VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 08V455000 (VISIBILITY:WINDSHIELD). THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. THE CURRENT MILEAGE WAS APPROXIMATELY 91,424.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481520October 23, 2012
STEERING, SUSPENSION, SERVICE BRAKES
3RD TIME WORK ON A BALL JOINTS RECALL JOB THAT CAUSE DAMAGE TO BRAKES, TIE RODS ,RACK N PINION,ROTORS AND MOST OF THE SUSPENSION SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481340October 22, 2012
AIR BAGS
AIR BAG WARNING INDICATOR LAMP LIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481305October 21, 2012
FUEL/PROPULSION SYSTEM
GASOLINE SPILLS OUT OF JEEP WHEN BEING FILLED. THE GAS HANDLE STOPS AUTOMATICALLY AND THEN GAS POURS OUT. I HAVE TO HAVE THE ATTENDANT POUR THE LITTER ON THE SPILL. OFTEN TIMES IT GETS ON ME. THIS HAPPENS OVERTIME I FILL UP REGARDLESS OF WHAT STATION! I AM UPSET TO SEE THAT THIS IS A PROBLEM FOR MANY OTHER OWNERS. THIS SHOULD'VE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481073October 19, 2012
ENGINE
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT HE WENT OUT TO START HIS VEHICLE. AFTER 50 SECONDS OF TRYING, HE NOTICED THAT THERE WAS BLACK SMOKE COMING FROM UNDER THE HOOD. A POLICE OFFICER DROVE PASS AND EXTINGUISHED THE FLAMES FOR THE CONTACT. THE VEHICLE WAS LATER TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT IT MIGHT NOT BE POSSIBLE TO DETERMINE THE CAUSE OF THE FAILURE. THE DEALER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 65,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10481104October 19, 2012
EXTERIOR LIGHTING
HEADLIGHTS TURN OFF FOR A FEW SECONDS THEN BACK ON WHILE SPEEDING UP AND BRAKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481147October 19, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V085000 (SUSPENSION:REAR) IN APRIL 2012. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS HOWEVER, THE DEALER CONSTANTLY STATED THAT THEY DID NOT HAVE THE NECESSARY PARTS TO COMPLETE THE RECALL REPAIRS. AFTER SIX MONTHS, THE CONTACT STILL HAD NOT BEEN ABLE TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT NO DEALER IN THE AREA HAD THE PARTS AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481150October 19, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE REVERSING FROM A RESIDENTIAL DRIVEWAY, THE DRIVER'S SIDE FRONT AIR BAG ERRONEOUSLY DEPLOYED. THE CONTACT SUSTAINED MAJOR LACERATIONS TO THE FACE AND RIGHT HAND. THE VEHICLE REMAINED PARKED AT THE CONTACT'S RESIDENCE AND WAS NOT TAKEN TO A MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE FAILURE AND CURRENT MILEAGES WERE 55,061.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10480798October 17, 2012
AIR BAGS, SUSPENSION
WAS DRIVING AND ALL OF SUDDEN VEHICLE WENT OUT OF CONTROL ,ROLLING OVER NUMEROUS TIMES AND ENDING UP IN THE OPPOSITE LANE. VEHICLE WAS HIT BY ANOTHER VEHICLE AND AIR BAGS NEVER DEPLOYED. CAR WAS COMPLETELY DEMOLISHED . *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10480779October 16, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM
I OWN A 2007 JEEP LIBERTY SPORT, WITH NO WARRANTY. A FEW MONTHS AGO, THE REAR, DRIVER SIDE WINDOW REGULATOR AND MOTOR WENT BAD AND I HAD TO REPLACE THIS OUT OF POCKET. WHAT IS MORE FRUSTRATING IS THAT THIS HAS HAPPENED TO MY DRIVER FRONT WIDOW NOW. SINCE MY LAST REPAIR, LARRY H. MILLER JEEP IN SANDY UTAH HAS INFLATED THE PRICE OF THE PART. THEY ARE VERY AWARE OF THE NEED OF THIS FAULTY PART AND ARE TAKING ADVANTAGE OF CUSTOMERS. I NOW HAVE NO WINDOW (IT IS CRACKED INSIDE MY DOOR AND I AM NOT IN FINANCIAL POSITION TO REPLACE IT). IT IS APPROXIMATELY 30 DEGREES IN MY STATE RIGHT NOW, THIS IS ALMOST UNBEARABLE. I HAVE ALSO OWNED A 2006 JEEP LIBERTY PRIOR TO THIS AND THE REAR DRIVER WINDOW REGULATOR AND MOTOR ALSO WENT OUT. I ALSO HAD TO REPLACE THIS AT MY COST. THIS MAKES THREE TIMES FOR THE SAME PART! I AM ASKING FOR A RECALL AND FOR THE DEALERSHIP TO REPLACE THIS AT NO ADDITIONAL COST TO ME. I FEEL IT IS ALREADY UNFAIR THAT THEY PROVIDE A BAD PART, BUT EVEN WORSE THAT THEY INFLATED THE PRICE PART RECENTLY AND ARE TAKING ADVANTAGE OF CONSUMERS. THIS IS ALSO UNSAFE, I HAVE TO DRIVE WITH A GARBAGE BAG TO MY WINDOW WHICH BLOCKS MY LINE OF SIGHT, BUT IS THE ONLY WAY TO KEEP DRY IN THIS FALL/WINTER WEATHER. PLEASE HELP ME, I AM AT A LOSS RIGHT NOW AND THIS IS MY ONLY MEANS OF TRANSPORTATION. THE DEALERSHIP'S NUMBER FOR WHERE I PURCHASED THE VEHICLE IS: (866) 653 3505. THANK YOU AGAIN. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480072October 14, 2012
ENGINE
AFTER PROCEEDING THROUGH A STOP LIGHT I HEARD A TICKING NOISE THAT GOT LOUDER, THEN A BANGING, AND THEN THE ENGINE SEIZED WITHIN 1 BLOCK OF DRIVING. THROUGH A ROD. HAD JUST CHECKED OIL UNDER HOOD THAT AM. MAINTAINED VEHICLE WELL IN THE 9 YRS. OF OWNERSHIP. THERE WAS NO WARNING PRIOR TO EVENT OR ALERT ON GAUGES. BOUGHT A REBUILT ENGINE & HAD IT INSTALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479882October 12, 2012
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH THE CONTACT NOTICED THE REAR PASSENGER SIDE WINDOW DROPPED INTO THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE REAR PASSENGER SIDE WINDOW REGULATOR HAD FRACTURED AND AS A RESULT IT NEEDED TO BE REPLACED. THE FAILURE OCCURRED THREE DIFFERENT TIMES. THE WINDOW REGULATOR WAS REPLACED IN THE REAR PASSENGER SIDE TWICE AND ONCE IN THE REAR DRIVER SIDE DOOR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479735October 11, 2012
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE COMING TO A STOP THE DRIVER SIDE WINDOW FELL INTO THE DOOR. THE FAILURE HAD RECURRED PREVIOUSLY AND THE LIFT PLATE HAD BEEN REPLACED. THE VEHICLE HAD NOT BEEN DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479811October 11, 2012
EQUIPMENT ADAPTIVE/MOBILITY, STRUCTURE
SKY SLIDER ROOF WHICH IS AN OPTION FOR THIS VEHICLE HAS BROKEN LOOSE FROM THE VEHICLE. THIS IS THE THIRD FAILURE OF THIS CONVERTIBLE TOP FEATURE. THE TOP SLIDES BACKWARD ELECTRICALLY ON METAL TRACKS AND IS PULLED BACKWARDS USING CABLES. THE FIRST FAILURE OF THE ROOF WAS IN 2010. AT THAT TIME THE ROOF WOULD NOT CLOSE LEAVING IT OPEN AND DANGEROUS WHILE DRIVING. THE VEHICLE WAS UNDER MFG WARRANTY AND THE ENTIRE CABLE AND TRACK WAS REPLACED. THE SECOND IDENTICAL PROBLEM OCCURRED IN FEBRUARY 2011 RESULTING IN REPAIR AND REPLACEMENT OF CABLES AND TRACK. MOST RECENTLY, THE CABLES HAVE AGAIN BROKEN LEAVING THE TOP UNABLE TO CLOSE, ONLY THIS TIME, THE COMPONENTS HAVE BROKEN AND WHILE DRIVING THE TOP CAME LOOSE AND FLEW OPEN CAUSING MORE DAMAGE TO THE VEHICLE. THE DEALERSHIP WHERE THIS VEHICLE HAS BEEN REPAIRED FOR THIS IDENTICAL ISSUE IS AWARE OF THE ONGOING PROBLEMS WITH THE SKY SLIDER. CHRYSLER/JEEP HAS BEEN NOTIFIED AND A CASE HAS BEEN OPENED, HOWEVER, DESPITE THE PROBLEM BEING WELL-KNOWN THEY ARE NOT PROVIDING REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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