Jeep Liberty Complaints

8,882 consumer complaints on file.

#10483876November 9, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT WHENEVER REFUELING THE VEHICLE, THE FUEL SHUT OFF VALVE FAILED TO OPERATE AND FUEL WOULD CONTINUOUSLY OVERFLOW FROM THE FUEL TANK. THE FUEL WOULD SPILL ONTO THE CONTACT'S CLOTHING AND THEN ONTO THE GROUND. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO ADVISED THAT THE FUEL TANK WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT AND INFORMED THE OWNER THAT THEY WOULD BE RESPONSIBLE FOR $400.00 OF THE REPAIR EXPENSE AND THE REMAINING COSTS WOULD BE THE MANUFACTURER'S RESPONSIBILITY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483893November 9, 2012
EXTERIOR LIGHTING
LIGHT TURN OFF & ON RANDOM, FOR A SECOND. NOT SAFE TO BE DRIVEN AT NIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483727November 8, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, A DEER CRASHED INTO THE VEHICLE CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE SPUN AROUND AND CRASHED INTO A DITCH. AS THE DRIVER'S SIDE AIR BAG DEPLOYED, IT LIT THE CONTACT'S RIGHT ARM ON FIRE. THE CONTACT'S ARM WAS SEVERELY BURNED AND HE WAS TRANSPORTED TO THE HOSPITAL BY EMERGENCY MEDICAL TECHNICIANS. THE POLICE WERE NOTIFIED AND A REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED WHO ADVISED THE CONTACT THAT THE LEGAL DEPARTMENT WOULD CONTACT HIM WITHIN TWO DAYS. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 180,000.
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#10483665November 7, 2012
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
WHILE DRIVING HEADLIGHTS MOMENTARILY SHUT OFF . THERE IS A CLICK UNDER THE DASH, AND THEY GO OFF WHEN ON LOW BEAM, IF ON HIGH BEAM THEY SWITCH TO LOW BEAM. HAD THIS PROBLEM OCCUR SEVERAL TIMES. MY MECHANIC IS UN ABLE TO FIND THE PROBLEM, AND FROM CHECKING WITH OTHER LIBERTY OWNERS THIS IS A RECURRING ISSUE.IT IS NOT ONLY ANNOYING BUT EXTREMELY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483672November 7, 2012
AIR BAGS
THE AIR BAG LIGHT HAS COME ON AND WILL NOT TURN OFF UPON HAVING IT CHECKED IT COMES UP AS AN UNKNOWN GHOST LIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483467November 6, 2012
WHEELS, TIRES:VALVE
LOW PSI INDICATOR ON SPARE WAS ON SO I LOWERED THE SPARE TIRE TO PUT AIR IN IT AND I NOTICED THE VALVE STEM WAS BROKE OFF AT THE TOP. AFTER LOOKING ON THE INTERNET I FOUND THIS IS A COMMON PROBLEM WITH CHRYSLER ON THEIR VALVE STEMS. IT HAPPENS ALL THE TIME ON ALL WHEELS NOT JUST THE SPARE. THE COST TO FIX IS AROUND $100 A TIRE!!! IN TILL CHRYSLER FIXES THEIR CHEAP VALVE STEM SENSOR SYSTEM I WILL PUT IN THE OLD FASHION RUBBER VALVE STEMS AND JUST PUT UP WITH THE DASH LIGHTS!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483464November 6, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT WHILE PULLING OUT OF THE DRIVEWAY THE REAR DRIVER SIDE CONTROL ARM BROKE. THE CONTACT STATED THAT THE FAILURE WAS DUE TO THE CONTROL ARM BEING COMPLETELY CORRODED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA RECALL CAMPAIGN ID NUMBER: 12V085000 (SUSPENSION REAR. THE CONTACT WAS TOLD TO TAKE THE VEHICLE TO THE DEALER TO SEE IF THE FAILURE WAS IN FACT CONSISITENT WITH THE RECALL AND THE DEALER STATED IT WAS, BUT THE MANUFACTURER REFUSED TO PAY FOR THE REPAIR. THE FAILURE AND CURRENT MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483465November 6, 2012
FUEL/PROPULSION SYSTEM
WAS PUTTING GAS INTO JEEP AS I HAVE ALWAYS DONE, AND THIS TIME AFTER THE PUMP SHUT OFF, GAS CAME PUKING OUT OF THE TANK DOWN THE SIDE OF THE JEEP. THIS IS THE FIRST TIME THIS HAS HAPPENED TO ME, BUT LOOKING ON THE INTERNET THIS IS A VERY COMMON PROBLEM. YOU WOULD THINK JEEP WOULD RECALL THIS!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483405November 5, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, VISIBILITY/WIPER
LEFT REAR POWER WINDOW REGULATOR ASSEMBLY FAILED WHEN TRYING TO RAISE THE WINDOW. I HEARD A LOUD POP, FOLLOWED THE SOUND OF THE MOTOR WORKING, BUT THE WINDOW WOULDN'T RAISE. SCARY, AS MY SMALL CHILD WAS IN THE SEAT NEXT TO THE WINDOW. I HAVE BEEN GIVEN AN ESTIMATE OF $428 TO FIX THE PROBLEM. I AM ADDING MY COMPLAINT TO THE LONG LIST IN THE HOPES THAT CHRYSLER & JEEP WOULD FINALLY FIX THIS SYSTEMIC ISSUE. SINCE THIS IS BOTH A SAFETY AND SECURITY ISSUE, MAYBE THE NHTSA CAN HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483283November 4, 2012
VISIBILITY/WIPER, ELECTRICAL SYSTEM
THE REAR DRIVERSIDE WINDOW FALLING PROBLEMS WITH BOTH FRONT WINDOWS MAKING A SCREECHING SOUND WHEN PUTTING THEM UP. THE REAR WINDOW WIPER STOPPED WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483298November 4, 2012
ENGINE
THIS HAS HAPPENED MULTIPLE TIMES SINCE I BOUGHT THE CAR. I HAVE TAKEN TO DEALER MULTIPLE TIME ADVISED COMPUTER SAYS OK AND THEY CANT FIND A PROBLEM. FIRST, TIME HAPPENED AS PULLING OUT INTO TRAFFIC CROSSING 6 LANES AND ENGINE POWER DIED..FOOT STILL ON ACCELERATOR AND ENGINE AND POWER ON BUT RPM DROP TO 0 AND CAR WONT MOVE..LARGE 18 WHEEL SEMI SLAMMED ON BRAKES AS I SAT HELPLESS IN THE MIDDLE OF LANES UNABLE TO MOVE AND CAME TO A STOP 2 INCHES FROM MY DOOR. AFTER REAPPLYING FOOT TO ACCELERATOR CAR MOVED AND I DROVE STRAIGHT TO DEALER ADVISED EVERYTHING FINE AND NOTHING THEY COULD DO.....INCIDENTS SOMETIMES ONLY HAPPEN ONCE EVERY 3-6 WEEKS.AFTER A FEW MORE INCIDENTS OF SAME PROBLEM TOOK TO DEALER ADVISED SAME UNABLE TO FIND PROBLEM..LAST TIME THEY SAID THEY CHANGED A FEW COMPUTER CHIPS...FOR ABOUT 6 WEEKS THOUGHT AND PRAYED PROBLEM FIXED...HOWEVER, THIS PAST WEEK ON WAY TO WORK SITTING AT IDLE IN DOUBLE TURN LANE IN ONE OF BUSIEST/LARGEST INTERSECTIONS THE ARROW LIGHT TURNED GREEN I STARTED TO ACCELERATE AND RPM DROPPED AND CAR WOULDN'T MOVE..I PUSHED FOOT ALL THE WAY TO GROUND MULTIPLE TIMES AND CAR WOULD NOT RESPOND. HOWEVER, POWER AND ENGINE ON. THIS TIME I WAS DESPERATE AS CARS WERE HONKING AT ME AND RACING AROUND ME ALMOST HITTING ME. I EVEN TRIED TO PUT CAR IN PARK AND HIT ACCELERATOR AND NO RPM ENGINE RESPONSE...TRYING NOT TO PANIC, I DECIDED TO RISK SHUTTING CAR OFF. I TURNED KEY AND SHUT OFF ENGINE AND TURNED KEY AND RESTARTED ENGINE PUT IN DRIVE AND CAR WENT BACK TO NORMAL..WITH WORK I CANNOT AFFORD TO KEEP SITTING AT A DEALER WITH A CAR ONLY 1 YEAR OLD. TRY DEALER AGAIN. 1 OTHER EPISODE WHEN SOMEONE IN CAR WITH ME AS I ACCELERATED CAR SPUTTERED AND CLUNKED AND I HAD TO RELEASE AND APPLY TO ACCELERATOR AND THEN WENT TO NORMAL..I AM ONLY BLESSED WITH AN ANGEL THAT THIS CAR HAS NOT YET KILLED ME OR SOMEONE ELSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483302November 4, 2012
VEHICLE SPEED CONTROL
WHILE DRIVING I ACTIVATED THE CRUISE CONTROL AT 57 MPH. THE JEEP KEPT ACCELERATING. THE SPEEDOMETER READ 50 MPH. I TAPPED THE BRAKE TO DISENGAGE THE CRUISE CONTROL AND THE SPEEDOMETER JUMPED UP TO 70 MPH. I DID THIS A SECOND TIME WITH THE SAME RESULTS. I'VE HAD THIS VEHICLE A YEAR AND MAY HAVE HAD THIS HAPPEN ONE OTHER TIME. I GOT A TICKET FOR GOING 68 MPH WHEN I THOUGHT I WAS GOING 50 MPH. I GOT A $110.00 FINE. I CANNOT RECALL IF THE CRUISE CONTROL WAS ACTIVATED AT THAT TIME. I OWNED THE VEHICLE FOR A FEW WEEKS THEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483240November 3, 2012
WHEELS, STEERING, SUSPENSION
LEFT DRIVER SIDE, UPPER BALL JOINT SEPARATED FROM CONTROL ARM. WHEEL COLLAPSED OUTWARD. FORTUNATELY, IT HAPPENED AFTER LEAVING THE INTERSTATE DRIVING 70 MILES PER HOUR. ENTERING SERVICE STATION WHEEL COLLAPSED. HAPPENED TO TALK TO AN INDIVIDUAL WHO WAS AWARE OF THE PROBLEM. INDIVIDUAL SAID THAT THIS IS A CURRENT AND ON GOING PROBLEM WITH TODAY'S VEHICLES. THE FRONT COMPONENTS ARE BEING DESIGNED SO THEY CANNOT BE MAINTAINED PROPERLY. LACK OF GREASE FITTINGS, PRESSED IN JOINT DESIGN ON BALL JOINTS TO CONTROL ARM , INSTEAD OF RE ENFORCED WITH BOLTS OR OTHER SAFE MEASURES. INDIVIDUAL STATED THAT IT IS OCCURRING ON MOST ALL MAKES AND MODELS. INSTEAD OF JUST REPLACING THE DEFECTED BALL JOINT, THE CONTROL ARM, WITH NO OTHER DEFECT, BUT THIS, HAS TO BE REPLACED, COSTING EVEN MORE MONEY. HAS BEEN REPORTED, THAT DEATHS HAVE OCCURRED. THE MENTAL IMPACT AND FEELING INSECURE AFTER A FIX IS ONGOING. I SEE MORE DEATHS AND ACCIDENTS OCCURRING BECAUSE OF THIS PROBLEM. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483135November 2, 2012
AIR BAGS
ON OCTOBER 31, 2012 AT APPROXIMATELY 5:00 PM (LOCAL EASTERN TIME), THE 2002 JEEP LIBERTY, SUPPLEMENTARY RESTRAINT SYSTEM AIRBAG ON THE PASSENGER'S SIDE UNEXPECTEDLY DEPLOYED WHILE WAITING ON A TRAFFIC LIGHT INTERSECTION. THE VEHICLE WAS NOT IN MOVEMENT, AND WAS NOT INVOLVED IN ANY TYPE OF COLLISION AT THE TIME OF THE INCIDENT. THERE WERE NO BODILY INJURIES REPORTED DURING THE TIME OF THE INCIDENT. THE SUPPLEMENTARY RESTRAINT SYSTEM AIRBAG ON THE DRIVER'S SIDE DID NOT DEPLOY DURING THE TIME OF THE INCIDENT. AIRBAG WARNING LIGHT HAD BEEN INTERMITTENTLY ILLUMINATED PRIOR TO THE AIRBAG DEPLOYMENT. AIRBAG WARNING LIGHT REMAINS ILLUMINATED AFTER THE 2002 JEEP LIBERTY, SUPPLEMENTARY RESTRAINT SYSTEM AIRBAG ON THE PASSENGER'S SIDE UNEXPECTEDLY DEPLOYED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482875November 1, 2012
AIR BAGS
LEAVING A PARKING PLACE, TURNING RIGHT AND THE AIR BAG LIGHT CAME ON AND WILL NOT GO OFF. NO REASON FOR THE LIGHT TO COME ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482616October 30, 2012
SUSPENSION
A LOUD "BANG" WAS HEARD. FRONT DRIVER END TILTED AND DOWN ON TIRE. LOWER BALL JOINT FAILED AND DETACHED AND CUT TIRE. THERE IS A RECALL FOR THIS YEAR BUT CHRYSLER SAID NOT THIS VIN # BUT IT IS THE EXACT THING THAT HAPPENED THAT IS DESCRIBED IN THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482658October 30, 2012
POWER TRAIN, STEERING
CAR SUDDENLY TURNED LEFT ON 6-LANE BUSY STREET, ACCELERATED, CROSSED 2 LANES ON LEFT, IMMEDIATELY ACCELERATED & HIT 6-LANE HIGHWAY DIVIDER AT 45 DEGREE ANGLE.. BOUNCED UP. PERCHED THERE FOR A AWFUL SECOND THEN TIPPED DOWN ON OPPOSITE ROAD. ENGINE STILL MAXED & UNCONTROLLABLE.. CAR TURNED GENTLY OVER ON ROOF BECAUSE ENGINE STILL AT MAX. TURNED IT OFF FEARING FIRE. WIFE AND I SAT THERE UPSIDE DOWN IN OUR BELTS TILL THE EMTS CAME. RESEARCHED ON INTERNET & FOUND ARTICLES BY AT LEAST 3 JEEP DEALERS STERNLY TELLING DRIVERS TO GET THEIR REAR DIFFERENTIAL PINION GEARS ADJUSTED IF THEY MOUNTED OVERSIZE TIRES. OUR CAR HAD OVERSIZED TIRES WHEN WE BOUGHT IT USED. NO JEEP COMPANY WARNINGS. WERE ISSUED JEEP OR BY DEALER. FOUND 1 TERRIFYING ARTICLE OF A DRIVER WHO SLID TO THE LEFT WITHOUT STEERING CONTROL AND WAS STRUCK BY AN ONCOMING TRUCK. I'VE DRIVEN ABOUT 2 MILLION MILES WITHOUT EVER BEING CHG'D W/CONTRIBUTING TO AN ACCIDENT.. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10482670October 30, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE RIGHT REAR PASSENGER WINDOW WHILE DRIVING 65 MPH THE RIGHT REAR WINDOW WITHOUT WARNING DROPPED ALL THE WAY DOWN INTO THE DOOR. THIS STARTLED MY 7 YEAR OLD SON WHO WAS SITTING THERE AND IT ALMOST CAUSED ME TO LOSE CONTROL OF THE VEHICLE BECAUSE MY SONS REACTION STARTLED ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482578October 29, 2012
FUEL/PROPULSION SYSTEM
WHEN FUELING, GASOLINE SPITS BACK JUST AFTER PUMP AUTOMATICALLY TURNS OFF. EACH TIME APPROXIMATION ONE CUP OF GAS IS SPILLED ON THE SIDE OF THE CAR AND GROUND. IN ADDITION TO WASTING MONEY, THIS IS BOTH A FIRE AND ENVIRONMENTAL HAZARD. THIS OCCURS ALMOST EVERYTIME THE TANK IS FILLED UP WHEN THE TEMPERATURE IS BELOW 65F. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482458October 27, 2012
WHEELS, SUSPENSION
THE BALL JOINT ON THE FRONT LEFT SIDE BROKE, CAUSING MULTIPLE DAMAGE. IT OCCURRED AGAIN FEBRUARY 2011 ON THE LEFT SIDE. LUCKILY, WE WERE NOT DRIVING AT THE TIME IT OCCURRED. MOST RECENTLY, THE FRONT BALL JOINT BROKE AGAIN CAUSING $900 IN DAMAGES. THE CHRYSLER GROUP HAS REFUSED TO TAKE OWNERSHIP OF THE RECURRING DEFAULT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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