Jeep Liberty Complaints

8,882 consumer complaints on file.

#10545641September 27, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 12V085000 (SUSPENSION) HOWEVER, THE PART NEEDED TO REMEDY THE DEFECT WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545661September 27, 2013
UNKNOWN OR OTHER
I BOUGHT A USED 2003 JEEP LIBERTY SPORT AND AFTER 1 MONTH I HAD IT AT THE SHOP WHERE MY MECHANIC DISCOVERED THE PROBLEM AS A SAFETY RECALL FROM THE FACTORY, I WAS THEN REFERRED TO THE LOCAL DODGE /JEEP DEALERSHIP WHERE MY CAR WAS STATED AS "UNSAFE" TO DRIVE. I DROPPED THE CAR OFF THINKING I WOULD HAVE IT BACK WITHIN 2 DAYS MAXIMUM, AFTER ALMOST 1 WEEK I CALLED AND REQUESTED A RENTAL OR LOANER VEHICLE AND WAS INFORMED BY THE SERVICE TECHNICIANS THAT THEY DO NOT OFFER SUCH SERVICE, AS WELL AS THEY HAVE NO IDEA WHEN THEY WILL GET THE PARTS TO FIX MY VEHICLE SO THEY HAVE MY CAR AND I HAVE NOTHING TO DRIVE. I THEN CONTACTED CHRYSLER LLC MYSELF AND REQUESTED THEY PROVIDE A RENTAL SINCE MINE WAS IN FOR SAFETY RECALLS. THEY AT FIRST REFUSED STATING THAT IT IS BECAUSE I AM THE 3RD OWNER OF THE VEHICLE, ONCE I ARGUE THE FACT THAT IT SHOULDN'T MATTER SINCE IT IS A SAFETY ISSUE NOT SOMETHING I DID, THEY SHOULD STILL BE RESPONSIBLE THEY FINALLY DECIDE TO SUPPLY A RENTAL BY END OF THE DAY (9/25/13). I WENT UP TO ENTERPRISE TO WAIT FOR A CAR AND WHILE I WAS THERE WAITING I GET INFORMED THAT CHRYSLER HAS CHANGED THEIR MIND AND THIS TIME DUE TO THE VEHICLE NOT BEING UNDER WARRANTY, AGAIN SOMETHING THAT SHOULDN'T MATTER AS IT IS A SAFETY RECALL. SO AT THIS POINT I AM A SINGLE MOM WITH 4 CHILDREN AND I HAVE NO VEHICLE TO CARE FOR THEM AND NO TIME FRAME AS TO WHEN I WILL HAVE MINE BACK. IS THERE ANY WAY I CAN GET SOME ASSISTANCE WITH THIS? I FEEL THAT SINCE IT IS THEIR VEHICLE AND IT IS A FACTORY RECALL THEY SHOULD BE RESPONSIBLE FOR PROVIDING ALTERNATE TRANSPORTATION UNTIL THE WORK ON MINE IS COMPLETED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545682September 27, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, HE ACCELERATED AND MERGED INTO ANOTHER LANE WHEN THE ACCELERATOR PEDAL WOULD NOT DISENGAGE. THE CONTACT PULLED THE FLOOR MAT AND REMOVED IT FROM THE FLOOR BOARD AND NOTICED THAT THE ACCELERATOR PEDAL HAD DROPPED TO THE FLOOR BOARD. THE RPM READING CONTINUED TO INCREASE AS THE FAILURE OCCURRED. THE CONTACT THEN KICKED THE PEDAL VARIOUS TIMES UNTIL THE PEDAL DISENGAGED. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO THE THREE DIFFERENT DEALERS FOR DIAGNOSIS HOWEVER, NONE OF THE TECHNICIANS WERE ABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 16,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545693September 27, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT ALSO MENTIONED THAT SHE HAS NOT EXPERIENCED ANY FAILURES IN REGARD TO THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545503September 26, 2013
UNKNOWN OR OTHER
WHY ISN'T MY JEEP ON THE RECALL? HOW DO I KNOW IT DOES NOT HAVE THE SAME PROBLEM AS ALL THE OTHER JEEP LIBERTIES. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545593September 26, 2013
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER WINDOW REGULATOR DEFECTIVE. THIS PLASTIC REGULATOR BREAKS AND THE WINDOW DROPS DOWN. THIS IS A PLASTIC PART THAT HAS HAD NUMEROUS COMPLAINTS. CHRYSLER HAS EVEN OFFERED EXTENDED WARRANTIES ON SELECT MODEL YEARS ON THIS PART, YET HAS NOT ACKNOWLEDGED IT AS A DEFECTIVE PART THAT COST CONSUMERS HUNDREDS OF DOLLARS TO REPLACE AS EACH REGULATOR GOES OUT ONE BY ONE ON YOUR VEHICLE. THIS PART NEEDS TO BE REPLACED WITH A METAL REGULATOR. THE AVERAGE COST TO REPLACE THIS PART IS $300-$500 EACH TIME IT FAILS! *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545594September 26, 2013
EXTERIOR LIGHTING
HEADLIGHTS GOING OFF FOR NO REASON. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545367September 25, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) IN THE MAIL SEVERAL MONTHS AGO AND STATED THAT THE DEALER INFORMED HER THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545086September 24, 2013
AIR BAGS
FRONT END COLLISION WITH A DRIVER CITED FOR IMPROPER LEFT HAND TURN/FAILURE TO YIELD. OUR CAR IS CLASSIFIED AS A TOTAL LOSS. NEITHER THE DRIVER SIDE OR PASSENGER SIDE AIR BAGS DEPLOYED RESULTING IS SERIOUS INJURY TO THE DRIVER - JAW BROKEN IN 2 PLACES. *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10545089September 24, 2013
AIR BAGS, SEAT BELTS, ELECTRICAL SYSTEM
JUST GOT ANOTHER RECALL NOTICE..SAFETY RECALL..M35/NHTSA 12V-527 OCCUPANT RESTRAINT CONTROL MODULE FILTER CIRCUIT THIS IS ONE OF MANY RECALLS..WITH NO PARTS AVAILABLE..HOW MANY RECALLS WILL IT TAKE TO RECALL THIS DANGEROUS CHRYSLER.. HOW MANY ACCIDENTS, DEATHS..MONEY SPENT FOR A LEMON..TELL DAN REED..I HAVE NOTIFIED THE PROPER HIGHER UPS..MAYBE THEY CAN HANDLE THIS..SINCE YOUR DEPT. CANNOT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544762September 24, 2013
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, FUEL SYSTEM, GASOLINE
2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO SEVERAL RECALL NOTICES AND UNSATISFACTORY CUSTOMER SERVICES AT DEALERSHIP. *SMD THE CONSUMER STATED HE RECEIVED A RECALL IN THE MAIL. HOWEVER, THE DEALER CLAIMED TO HAVE NO KNOWLEDGE OF THE RECALL. THE CONSUMER RECEIVED ANOTHER RECALL A MONTH LATER, REGARDING THE FUEL TANK, WHICH STATED THE REPAIRS WERE SUPPOSED TO BEGIN IN JULY 2013.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545159September 24, 2013
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE CRANKSHAFT SENSOR, CAMSHAFT SENSOR AND FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE VEHICLE FAILED TO START. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 194,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545211September 24, 2013
FUEL SYSTEM, GASOLINE
GAS POURS OUT OF TANK AFTER AUTO SHUT-OFF. EVERY PLACE. EVERY TIME,SO IT IS NOT THE GAS PUMP'S PROBLEM. AFTER READING ALL THESE REVIEWS, THERE IS A DEFINITE PROBLEM HERE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544952September 23, 2013
ENGINE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY SPORT. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD THE VEHICLE TOWED TO HIS RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544849September 22, 2013
FUEL/PROPULSION SYSTEM
WHILE FILLING FUEL TANK, FUEL BEGAN TO BE SPIT OUT OF THE FILLER NECK. FUEL DISPENSER HAD CLICKED AND SHUT OFF FUEL DELIVERY WHEN THIS OCCURRED. THIS OCCURS EVERY TIME THE GAS TANK IS FILLED. I DOESN'T MATTER WHETHER THE TANK IS FILLED SLOWLY OR FAST. SINCE VEHICLE IS OUT OF WARRANTY DEALERS REFUSE TO DO ANYTHING ABOUT THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544868September 22, 2013
AIR BAGS
ON SEPT 18,2013 I TOOK MY 2002 JEEP LIBERTY IN TO GET RECALL M35 WIRE HARNESS INSTALLED SO MY AIRBAG LIGHT WILL FINALLY GO OFF AND NOT STAY ON ALL THE TIME, TOOK MERTENS GARAGE 2 HRS TO INSTALL IT, I DROVE DOWN THE ROAD ONE MILE AND AIRBAG LIGHT CAME BACK ON AGAIN, I TOOK IT BACK TO DEALERSHIP, THEY TOLD ME THE RECALL WAS FOR THE WIRE HARNESS ANY OTHER PROBLEMS WOULDN'T BE COVERED. I WAS NOT VERY HAPPY WITH MY RESULTS AND HOW I WAS TREATED, SINCE I BOUGHT MY JEEP BRAND NEW FROM THIS DEALERSHIP. IAM SCARED TO DRIVE MY JEEP WITH MY KIDS IN THERE IN CASE THE AIRBAG WOULD GO OFF ON ITS OWN! WHAT CAN I DO SINCE IAM STILL HAVING PROBLEMS WITH AIRBAG LIGHT COMING ON?? PLEASE GET BACK TO ME. THANK YOU RENEE HOLLINGER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544880September 22, 2013
UNKNOWN OR OTHER
HAS HAPPENED THREE TIMES NOW ON THREE DIFFERENT WINDOWS. WHILE MY DAUGHTER WAS DRIVING DOWN THE ROAD SHE WOULD HEAR A LOUD POW AND A WINDOW WOULD FALL DOWN INTO THE DOOR FRAME. ALARMING HER AND SCARING HER CAUSING HER TO REACT IN A WAY THAT SHE COULD HAVE LOST CONTROL OF THE VEHICLE. BOTH BACK WINDOWS AND NOW HER FRONT PASSENGER WINDOW HAS BEEN EFFECTED. LOOKING ON THE INTERNET I HAVE FOUND THAT THIS IS A SERIOUS ISSUE AMONG JEEP OWNERS. JEEP HAS YET TO PLACE A RECALL ON THIS DEFECTIVE PART (A PLASTIC CLIP ON THE WINDOW REGULATORS). JEEP DID SEND ME TO A DEALER TO HAVE IT CHECKED AND STATED THAT I WOULD HAVE TO PAY A DEDUCTIBLE OF OVER $100 PER WINDOW TO HAVE IT FIXED AND I'M TOLD THE FRONT WINDOWS COST EVEN MORE! THIS IS A DEFECTIVE PART FROM THE FACTORY/DEALER CAUSING THE WINDOWS TO DROP INTO THE DOOR FRAME AT ANY TIME AS I STATED ABOVE, WHEN HERS DONE IT SHE COULD HAVE WRECKED FROM THE SOUND AND THEN THE RUSH OF AIR COMING INTO HER VEHICLE. SHE HAD NO IDEA WHAT HAD HAPPENED AND IF SHE HAD BEEN DRIVING AT INTERNET SPEEDS, PROBABLY WOULD HAVE LOST CONTROL DUE TO THE INCIDENT. I URGE YOU TO HAVE JEEP FIX THIS ISSUE AND NOT A FIX TO WHERE IT WILL HAPPEN AGAIN AND AGAIN, BUT A PERMANENT FIX!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544563September 20, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) IN THE MAIL SEVERAL MONTHS AGO AND STATED THAT THE DEALER INFORMED HER THAT THE PARTS WERE NOT YET AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544659September 20, 2013
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL-THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE REAR DRIVER AND PASSENGER SIDE WINDOWS OPENED INDEPENDENTLY. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER DIAGNOSIS WHERE IT WAS STATED THAT THE WINDOW MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. KMJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544671September 20, 2013
SEAT BELTS
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT HE WAS REAR ENDED BY ANOTHER VEHICLE AND UPON IMPACT THE SEAT BELT ERRONEOUSLY BECAME UNLATCHED INDEPENDENTLY. THE CONTACT SUSTAINED HEAD AND SHOULDER INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 93,000. UPDATED 09/24/13*LJ UPDATED 09/27/2013*JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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