Jeep Liberty Complaints

8,882 consumer complaints on file.

#10608030July 3, 2014
ENGINE AND ENGINE COOLING
AIR CONDITIONING STOPPED WORKING AND SHORTLY AFTER VEHICLE BEGAN MAKING GROUNDING NOISE. SMELL OF BURNING RUBBER/PLASTIC COMING FROM VEHICLE. A/C COMPRESSOR NEEDS TO BE REPLACED ALONG WITH ORIFICE TUBE. MECHANIC SAYS IT IS SURPRISING I EVEN MADE IT HOME. UPON RESEARCH, I FIND THAT THIS IS A COMMON ISSUE WITH THE 2004 JEEP LIBERTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608096July 3, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 ((FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE VEHICLE WAS NOT SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THERE WERE NO FAILURES AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607677July 2, 2014
FUEL SYSTEM, GASOLINE
THERE WAS A RECALL ON MY JEEP LIBERTY ISSUED OCTOBER OF 2013. IT IS NOW JULY 2014 AND I STILL HAVE NOT RECEIVED MY "FOLLOW UP" LETTER. I SPOKE WITH MY DEALER ON MANY OCCASIONS AND THE REMEDY PARTS ARE STILL NOT AVAILABLE. THE FOLLOWING IS AN EXCERPT FROM THE NOTICE SENT TO ME. THIS IS A SERIOUS SITUATION AND IF I AM REAR ENDED, MY CAR COULD EXPLODE. WAITING ALMOST 1 YEAR AFTER A RECALL IS UNACCEPTABLE. "THE PROBLEM IS... THE FUEL TANK ON YOUR VEHICLE HAS A SMALL CHANCE OF EXPERIENCING A FUEL LEAK DURING CERTAIN TYPES OF REAR END COLLISIONS. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDERBODY FIRE. WHAT YOUR DEALER WILL DO? CHRYSLER INTENDS TO INSPECT YOUR VEHICLE AND INSTALL AN ORIGINAL EQUIPMENT MANUFACTURER (OEM) TRAILER HITCH WHERE APPROPRIATE, FREE OF CHARGE (PARTS AND LABOR) TO BETTER MANAGE CRASH FORCES IN LOW-SPEED IMPACTS. THE PARTS REQUIRED FOR THIS PROGRAM ARE CURRENTLY NOT AVAILABLE. CHRYSLER IS MAKING ALL REASONABLE EFFORTS TO OBTAIN THE PARTS AS QUICKLY AS POSSIBLE. CHRYSLER WILL CONTACT YOU AGAIN BY MAIL, WITH A FOLLOW-UP NOTICE, WHEN THE REMEDY PARTS ARE AVAILABLE". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607696July 2, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
RECEIVED NOTICE DEC 2013, DEALER SAID DID NOT HAVE PARTS, NO FOLLOW UP LETTER N46/NHTSA 13V-252. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607715July 2, 2014
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL* THE CONTACT OWNS A 2010 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 70 MPH, THE CONTACT NOTICED THAT THE SENSOR NEAR THE VAULT STEM WAS CORRODED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607736July 2, 2014
ELECTRICAL SYSTEM
I HAVE HAD NUMEROUS PROBLEMS STARTING MY JEEP. EVERY TIME I HAVE THIS PROBLEM I TAKE IT TO DEALER TO FIND OUT IT IS THE SAME THING EVERYTIME. I'M TOLD IT IS THE IGNITION ACTUATOR SWITCH. THERE I'D A LITTLE PIN IN IT THAT IF YOU PUT YOUR KEY IN SLIGHTLY THE WRONG WAY YOU CAN BREAK ONE OF THOSE PINS. I HAVE HAD THIS FIXED AND THEN I HAVE NO PROBLEM STARTING MY JEEP FOR A WHILE. WELL THEN IT ALL HAPPENED AGAIN THE OTHER DAY. AGAIN IT WAS THE IGNITION ACTUATOR SWITCH. I HAVE READ A LOT OF PLACES AND MY DEALER HAS TOLD ME THAT THIS IS A VERY COMMON PROBLEM IN THESE JEEPS. I REALLY FEEL THERE SHOULD BE A RECALL ON THIS PRODUCT AND A BETTER REPLACEMENT SHOULD BE AVAILABLE. I'M SICK OF SPENDING $100 ON THIS PART EVERY YEAR OR TWO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607775July 2, 2014
FUEL SYSTEM, GASOLINE
I RECEIVED THE RECALL NOTIFICATION IN 2013. NO DEALER HAS THE PARTS TO FIX THE PROBLEM. HOW MUCH LONGER DO I HAVE TO WAIT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607791July 2, 2014
STRUCTURE, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, NEITHER THE DEALER NOR THE MANUFACTURER KNEW WHEN THE PARTS WOULD BE AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607831July 2, 2014
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE ATTEMPTING TO EXIT A RESIDENTIAL DRIVEWAY, THE CONTACT HEARD A LOUD NOISE COMING FROM THE VEHICLE. THE CONTACT NOTICED THAT THE VEHICLE'S FRAME WAS CORRODED AND HAD THE VEHICLE TOWED TO A LOCAL MECHANIC. THE TECHNICIAN CONFIRMED THE FAILURE AND STATED THAT THE FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607371July 1, 2014
SEAT BELTS
SEAT BELT DOES NOT LOCK ON DRIVERS SIDE ON MY 2006 JEEP LIBERTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607367July 1, 2014
SUSPENSION
THE WHEEL CAME OFF OF MY 2006 JEEP LIBERTY RENEGADE AS I WAS DRIVING IN A RESIDENTIAL NEIGHBORHOOD, I WAS TOLD BY A MECHANIC THE BALL JOINT CAME OFF AND BROKE IN HALF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607411July 1, 2014
UNKNOWN OR OTHER
I RECEIVED A RECALL NOTICE APPROXIMATELY A YEAR AGO. CHECKED ON IT IN APRIL 2014 WITH CHRYSLER BY PHONE. HAVE CHECKED ON IT TODAY ON YOUR SITE. NO NEW NOTIFICATION. STILL WAITING ON PARTS. STILL NO NOTICE TO TAKE VEHICLE TO DEALER FOR INSPECTION. WHAT IS THE POINT IN A SAFETY RECALL IF THERE IS NO ACTION ON THE PART OF THE MANUFACTURER? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607474July 1, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
I HAVE GOTTEN A NOTICE THAT MY 2007 JEEP LIBERTY HAD A RECALL AND A TRAILER HITCH WAS TO BE PUT ON IT TO PREVENT THE FUEL TANK CATCHING FIRE IF IN A REAR END ACCIDENT....I HAVE NOT HEARD NO MORE ON IT AND WAS WONDER WHEN THIS WAS TO BE TAKEN CARE OF.....THANK YOU.....N46/NHTSA 13V-252 ([XXX]) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607509July 1, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED THE RECALL NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART WAS NOT AVAILABLE TO DO THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/14/14*CN UPDATED 09/3/2014 *JS THE CONSUMER STATED HE WAS ADVISED THAT THE PARTS WOULD NOT BE AVAILABLE FOR A YEAR. UPDATED 09/3/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607611July 1, 2014
FUEL/PROPULSION SYSTEM
I WAS CONTACTED BY MAIL ABOUT A RECALL ON MY 2005 JEEP LIBERTY FOR GAS TANK PROBLEMS IN A REAR END COLLISION. TO ADD A TOW HITCH TO THE REAR END. WELL I HAVE BEEN WAITING OVER A YEAR FOR A RESPONSE I GUESS THEY ARE WAITING FOR THE SUV TO DIE.??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606927June 30, 2014
SUSPENSION, FUEL SYSTEM, GASOLINE
AN ONGOING PROBLEM WITH THE FUEL GAUGE IS THAT WHENEVER I FILL UP I CAN DRIVE ABOUT 20 MILES (MORE OR LESS) AND THEN ALL OF A SUDDEN THE ENGINE LIGHT AND GAS LIGHT COME ON AND THE FUEL GAUGE GOES ALL THE WAY TO EMPTY. WHICH CAN BE PRETTY SCARY THE FIRST TIME YOU SEE IT HAPPEN AND YOU'RE GOING 75 MPH ON THE INTERSTATE. THE SECOND PROBLEM IS THE SUSPENSION. ANY TIME I TURN THE STEERING WHEEL IT CREAKS. RIDING OVER EVEN BARELY BUMPY ROADS CAUSES MY CAR TO CREAK AND GROAN. IT SHAKES HORRIBLY WHEN DRIVING BETWEEN 50-55 OR EVEN IDLING BUT GETS BETTER WHEN I TAKE MY FOOT OFF THE GAS, APPLY THE BRAKES, OR GO AT HIGHER SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607000June 30, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT WAS CONCERNED OF HER SAFETY SINCE THE PARTS WERE NOT AVAILABLE IN ORDER TO REPAIR THE VEHICLE ACCORDING TO NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE). THE DEALER AND MANUFACTURER WERE NOTIFIED. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607007June 30, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT THE REPAIRS FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED AND THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607085June 30, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART WAS UNAVAILABLE. THE DEALER DID NOT KNOW WHEN THE PART WOULD ARRIVE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607241June 30, 2014
VISIBILITY, STRUCTURE
THE LIFT PLATES ON ALL SIDE WINDOWS OF JEEP LIBERTY VEHICLES CAN BE DEFECTIVE. THE WINDOW WILL UNEXPECTEDLY COMPLETELY DROP DOWN. CHRYSLER CORPORATION ACCEPTS THE FACT THERE ARE WINDOW DEFECTIVE LIFT PLATES. THEY EXTENDED THE VEHICLE WARRANTY TO REPLACE THE LIFT PLATE PARTS IF THEY FAIL. TO MY KNOWLEDGE CHRYSLER CORPORATION DID NOT NOTIFY OWNERS ABOUT THE DEFECTIVE PARTS OR THE EXTENDED WARRANTY. I FOUND THIS INFORMATION OUT WHEN THE VEHICLE WAS TAKEN IN FOR WINDOW REPAIR AT THE JEEP CHRYSLER DEALERSHIP (THE FARICY BOYS CHRYSLER, JEEP) ON SEPTEMBER 18, 2013. CHRYSLER KNEW ALL THE SIDE WINDOW PARTS WERE DEFECTIVE, BUT WOULD ONLY REPLACE THE WINDOW LIFT PLATES THAT WERE NOT WORKING ON THAT DAY. ANOTHER SIDE WINDOW LIFT PLATE ON THE SAME VEHICLE FAILED ON MAY 30, 2013. WHEN DRIVING THE VEHICLE AND A WINDOW COMPLETELY DROPS DOWN IT CAN STARTLE THE DRIVER AND IS A DISTRACTION THAT COULD CAUSE AN ACCIDENT. THE VEHICLE WAS AGAIN TAKEN IN FOR REPAIR AT THE JEEP CHRYSLER DEALERSHIP. THE DEALERSHIP SAID THE EXTENDED WARRANTY HAD EXPIRED AND THE COST OF REPAIR NEEDED TO BE PAID BY THE OWNER. IN SUMMARY, CHRYSLER CORPORATION KNEW THE SIDE WINDOW LIFT PLATES ARE DEFECTIVE, BUT WOULD NOT REPLACE ALL THE DEFECTIVE PARTS. I AM ASKING THE NHTSA TO ORDER A MANDATORY RECALL AND REQUIRE CHRYSLER TO FIX ALL WINDOW LIFT PLATES ON THE JEEP LIBERTIES. A DEFECTIVE LIFT PLATE CAN CAUSE THE WINDOW TO UNEXPECTEDLY DROP DOWN AND CAN PRESENT DRIVER CONFUSION AND A DISTRACTION WHILE DRIVING. THIS CAN PRESENT A DANGEROUS SITUATION TO THE HEALTH AND LIFE OF AMERICANS. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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