Jeep Liberty Complaints

8,882 consumer complaints on file.

#10609291July 9, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE). THE CONTACT STATED THAT THE RECALL HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER INDICATED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609429July 9, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART WAS NOT AVAILABLE TO DO THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608879July 8, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608874July 8, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THAT THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED PARTS WERE NOT AVAILABLE. CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER HAS NOT BEEN CONTACTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608893July 8, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER RECALL NHTSA CAMPAIGN NUMBER:13V252000 ( FUEL SYSTEM, GASOLINE , STRUCTURE). THE CONTACT STATED THAT SHE WAS MADE AWARE THAT PARTS WERE NOT AVAILABLE IN ORDER TO PERFORM THE RECALL REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608927July 8, 2014
UNKNOWN OR OTHER, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2007 JEEP LIBERTY - POWER WINDOW REGULATOR FAILURE: JUNE 3 - 2014 - THE RIGHT FRONT POWER WINDOW REGULATOR FAILED AND BECAME INOPERABLE. ON JULY 10, 2014, THE RIGHT REAR POWER WINDOW REGULATOR FAILED, AND THE WINDOW ROLLED DOWN ON ITS OWN WHILE MY DAUGHTER WAS OPERATING THE VEHICLE AT HIGHWAY SPEED. THE WINDOW BECAME INOPERABLE AND COULD NOT BE ROLLED BACK UP. IN THE SERVICE TECH'S REPORT, THE WINDOW REGULATOR "CAME APART." CHRYSLER-JEEP HAD EXTENDED THE WARRANTY ON THIS PART TO SEVEN YEARS FROM SERVICE DATE THROUGH MARCH 7, 2014 OR ONE MILLION MILES, WHICHEVER CAME FIRST. THEREFORE THEY REFUSE TO COVER THE REPAIR COST UNDER WARRANTY. I AM SENDING THIS REPORT BECAUSE I BELIEVE THESE TWO INCIDENTS HAVE IDENTIFIED AN IMPORTANT SAFETY ISSUE. BECAUSE THE FAILURE CAUSES THE WINDOW TO ROLL DOWN ON ITS OWN AND BECOME INOPERABLE, IF IT DOES SO AT HIGHWAY SPEED OR IN INCLEMENT CONDITIONS THIS COULD PRESENT A SAFETY HAZARD. ALSO THE FACT THAT TWO DIFFERENT WINDOW REGULATORS ON THE SAME VEHICLE FAILED IN CONSECUTIVE MONTHS ROUGHLY ONE MONTH APART INDICATES TO ME THAT THERE MAY BE A SYSTEMIC PROBLEM WITH THIS PART, AND ALL SUCH PARTS SHOULD BE INVESTIGATED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608995July 8, 2014
ELECTRICAL SYSTEM
MY CAR BATTERY DIED. AFTER REPLACING BATTERY I HAVE AN ERROR MESSAGE DISPLAYED ACROSS THE ODOMETER. I HAVE TRIED RESETTING THE PANEL. HAD IT SCANNED AND FOUND NOTHING..DISCONNECTED THE BATTERY CABLE FOR OVER AN HOUR, DID NOT RESET THE MESSAGE. WAS TOLD THE PCN NEEDED TO BE FLASHED. COST $200 DOLLARS. I HAVE SEEN NUMEROUS COMPLAINTS FOR THE SAME THING AND WONDERING WHY THERE ISN'T A RECALL OF WHAT EVER IS GOING ON. ALL OF THE STORIES ARE THE SAME. LOSS OF BATTERY POWER WHEN THEY TURN CAR ON AFTER RECONNECTING BATTERY. THE ERROR MESSAGE OCCURS AND DOES NOT GO AWAY. THIS SHOULD REALLY BE A RECALL IT IS EFFECTING A LOT OF JEEP LIBERTIES. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609057July 8, 2014
FUEL/PROPULSION SYSTEM
WE HAVE BEEN ATTEMPTING FOR MONTHS TO GET THE TRAILER HITCH INSTALLED AS A RESULT OF RECALL N46/NHTSA 13V-252, BUT THE ARRIGO DODGE DEALERSHIP IN WEST PALM SAYS CHRYSLER HAS NOT GIVEN THEM THE PARTS TO COMPLY WITH THE RECALL. THEY ALSO REFUSE TO PROVIDE A LOANER CAR IN THE INTERIM. PLEASE HELP. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608736July 7, 2014
FUEL/PROPULSION SYSTEM
WHY HASN'T CHRYSLER COMPLIED WITH SAFETY RECALL N46 (GAS TANK LEAKAGE)?? I HAVE CONTACTED CHRYSLER SEVERAL TIMES AND GET THE RESPONSE THAT THERE IS NO SAFETY PROBLEM WITH THE PLASTIC GAS TANK. BUT THEY WILL INSTALL A TOW HITCH JUST TO SATISFY NHTSA. THEY SAID THEY DON'T KNOW WHEN THE PARTS WILL BE AVAILABLE EITHER. THEY SAID THEY WOULD LET ME KNOW LATER, MAYBE IN AUGUST (THIS YEAR I HOPE). I JUST DON'T UNDERSTAND WHY IT IS TAKING SO LONG. THE MOST IMPORTANT QUESTION IS; IS THE VEHICLE SAFE IN THE EVENT OF AN OTHERWISE SURVIVABLE REAR-END CRASH?? THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608508July 7, 2014
FUEL/PROPULSION SYSTEM
I RECIVED A RECALL NOTICE AT LEAST 7-8 MONTHS AGO AND, AFTER WAITING PATIENTLY FOR MANY MONTHS I CONTACTED THE DEALER WHO INFORMED ME THAT THE PARTS HAD NOT BEEN RECEIVED. LATER, I ALSO CALLED CHRYSLER AND WAS TOLD THE PARTS WOULD BE AVAILABLE IN ABOUT ONE MONTH. NOW, THEY ARE STILL TELLING ME "IN ANOTHER MONTH OR SO." I AM CONCERNED BECAUSE, IF I AM REAR-ENDED DUE TO NO FAULT OF MY OWN, I WILL NOT BE PROTECTED FROM A FIREY EXPLOSION. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608518July 7, 2014
FUEL/PROPULSION SYSTEM
CHRYSLER SENT ME A RECALL NOTICE IN MARCH 2014 STATING A TRAILER HITCH WOULD BE INSTALLED FREE OF CHARGE AS A REAR-END COLLISION COULD CAUSE A FUEL LEAKAGE CAUSING AN UNDERBODY FIRE RESULTING IN INJURY OR DEATH. I HAVE CALLED CHRYSLER AND A JEEP DEALERSHIP NUMEROUS TIMES...CHRYSLER SAYS THEY DO NOT HAVE THE PARTS...IT'S BEEN 4 MONTHS....*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608520July 7, 2014
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
RECEIVED RECALL NOTICE ON MY LIBERTY. WENT INTO LOCAL SERVICE DEALER AS THEY STATED RECALL WAS DUE. DEALER THEN STATED THEY HAD NO PARTS, NO TECHNICAL DATA OR GUIDANCE ON THIS PARTICULAR RECALL. ADDITIONALLY, IF THIS VEHICLE SITS FOR OVER TWO DAYS WILL NOT START (BATTERY DIES). MULTIPLE BATTERIES INSTALLED, CHARGING SYSTEM, NO KNOWN ELECTRICAL SHORTS OR ERRANT COMPUTER CODES. CHRYSLER WILL NOT ADDRESS ISSUE BECAUSE IT IS OUT OF WARRANTY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608570July 7, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000(FUEL SYSTEM, GASOLINE, STRUCTURE) WAS RECEIVED IN JUNE OF 2013. AFTER CONTACTING THE DEALER, THE CONTACT WAS INFORMED THAT A SECOND NOTICE WOULD BE MAILED ONCE THE PARTS BECOME AVAILABLE. THE CONTACT HAD NOT RECEIVED THE SECOND LETTER AND THE PARTS WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/24/14*CN UPDATED 04/13/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608630July 7, 2014
AIR BAGS
THE AIR BAG LIGHT IS ON AND WE TOOK THE VEHICLE IN TO HAVE THE RECALL FIXED (ORC MODULE) THE DEALERSHIP INSTALLED A JUMPER WIRE AS PART OF THE RECALL BUT SAID THE ORC MODULE IS BAD. I CONTACTED JEEP CORPORATION ABOUT GETTING THE MODULE REPLACED BUT THEY SAID IT HAD NOT BEEN RECALLED, JUST THE FILTER FOR IT. AFTER CHECKING ONLINE I HAVE FOUND SEVERAL PEOPLE WHO HAVE BEEN TOLD THE SAME THING AND IT SEEMS TO ME THE SO CALLED "FIX" IS NOT THE ACTUAL PROBLEM. THE DEALERSHIP WANTS $460 TO REPLACE THE MODULE WHICH IN MY OPINION IS WHAT SHOULD HAVE BEEN RECALLED. I AM SENDING THIS AS A WAY OF DOCUMENTING WHAT HAS BEEN DONE AND NOT DONE IF THE AIR BAGS MALFUNCTION AS I HAVE READ IN MY RESEARCH. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608404July 6, 2014
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
REPLACED DRIVER SIDE DOOR KEY LOCK, HAD TO REMOVE INNER DOOR PNL, (DISCONNECTED BATTERY), AFTER JOB WAS COMPLETE AND STARTED FOR FIRST TIME, NOTICED THAT THE (DIGITAL) DASHBOARD ODOMETER INSTEAD OF SHOWING MILEAGE INDICATED THE WORD "ERROR". INVESTIGATED ON INTERNET AND DISCOVERED MANY OTHER PEOPLE ARE HAVING SAME "ERROR" MESSAGE APPEAR ON ODOMETER AFTER DISCONNECTING BATTERY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608301July 5, 2014
AIR BAGS
THE AIRBAG WARNING LIGHT CAME ON AND STAYED ON. I RECEIVED A RECALL NOTICE ON THE HEAD RESTRAINT. I TOOK MY VEHICLE IN TO THE DEALERSHIP. (CHAMPION DODGE CHRYSLER, GULFPORT, MS) THEY SAID THEY REPAIRED THE DEFECTION ON THE RECALL NOTICE WITH THE HEAD RESTRAINT. I TOLD THEM ABOUT THE AIR BAG WARNING LIGHT HAS BEEN ON SINCE JAN 2014. THE MANAGER SAID "WELL THIS HEAD RESTRAINT RECALL MAY FIX THAT PROBLEM TOO" I WENT TO PICK MY CAR UP AND IT DID NOT FIX IT. HE ASKED IF I WANTED TO HAVE IT FIXED AND THAT IT WOULD COST AROUND $300-$400. I TOLD HIM NO, THIS SHOULD BE ON A RECALL, HE AGREED BUT SAID IT HASN'T COME OUT YET. MY QUESTION: IF IT'S A SAFETY ISSUE ON A 2012 MODEL WHY ISN'T IT A RECALL? DOES SOMEONE HAVE TO BE INJURED/KILLED BEFORE YOU ISSUE A RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608213July 4, 2014
FUEL SYSTEM, GASOLINE
WHEN FILLING UP FUEL FLEW OUT ALL OVER PERSON AND VEHICLE. HAPPENS EVERY TIME YOU FILL UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606304July 3, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
2006 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO RECALL NOTICE ISSUES. *SMD THE COSNUMER STATED IT HAS BEEN OVER A YEAR, SINCE THE RECALL WAS ANNOUONCED. TO DATE, HIS VEHICLE HAS NOT BEEN REPAIRED, DUE TO LACK OF PARTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607978July 3, 2014
AIR BAGS, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND 12V527000 (AIR BAGS). THE DEALER AND MANUFACTURER STATED THAT THEY DID NOT KNOW WHEN THE PARTS FOR EITHER RECALL WOULD BE AVAILABLE TO REPAIR THE VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607995July 3, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THAT SHE NOTIFIED THE DEALER AND MANUFACTURER NUMEROUS TIMES AND THEY STATED THEY HAVE NO IDEA WHEN THE PARTS WOULD BE AVAILABLE FOR THE RECALL REPAIRS. THE VEHICLE WAS NOT REPAIRED IN A REASONABLE AMOUNT OF TIME. THERE WERE NO FAILURES AT THIS TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. UPDATED 08/19/14*LJ UPDATED 08/23/2017*CT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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