Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#11550389October 17, 2023
ELECTRICAL SYSTEM
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550127October 16, 2023
ENGINE
5.7 hemi exhaust manifold heat shield bolt break off because the manifold warps with heat. This can cause the manifold to leak after a while. And make a nocking nose the dealer said it a know problem and flew with the 5.7hemi between 70000 to 100000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550174October 16, 2023
SEAT BELTS, CHILD SEAT:CRITICAL FASTENERS
The contact owns a 2022 Jeep Grand Cherokee. The contact stated that the third-row driver’s and passenger’s side seat belt fasteners were not secure while using car seats. The contact stated that the car seats were not locked securely, and he was able to move the car seat 6'inches away from the seat. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550161October 16, 2023
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
See attached document from complainant
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550044October 15, 2023
SEAT BELTS
The seatbelt plastic tensioner guide cracked and now the seatbelt won’t retract
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549964October 14, 2023
UNKNOWN OR OTHER
My radio keeps going in and out. Making it hard to use my rear view camera or manage controls for heating and cooling. I have tried resetting with no luck. It is a big distraction while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549990October 14, 2023
ELECTRICAL SYSTEM, ENGINE
I purchased vechicle 9/11/21. The electronic start stop option is not Fuctioning. I understand you could stall In traffic if you use the option. I prefer to use standard way for safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549988October 14, 2023
LANE DEPARTURE: BLIND SPOT DETECTION, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
October 12,2023 yellow lights in mirror Came on a message came into dashboard I pulled into garage. October 13 and 14 yellow lights do not come on for a second when I start vechicle nor do they come on in reverse mode when Adjacent to vechicle etc a fault is detected it’s not working properly tge blind spot module and rear sensors
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549917October 14, 2023
STEERING
Steering assist stopped working and EPS fault warning light, front crash collision detection fault, and front crash collision detect turned off, and traction control indicators appeared. After 3 cycles of the ignition and driving for 10 minutes to a safe location the warning lights went off and steering assist was restored.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549914October 14, 2023
POWER TRAIN
Paddle shifters are disabled with no way to enable them. While towing, there is no way to reduce downhill speed maximizing the use of the power train while minimizing the use of the brake system causing the brakes to overheat and a potential crash incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549730October 13, 2023
ENGINE, UNKNOWN OR OTHER
The exhaust manifold bolts cracked on my jeep Grand Cherokee hemi 5.7L which has caused a "tick" sound and my 7yr old can smell gas while inside the vehicle. We have taken to dealerships who refuses to fix under warranty. I called Dodge jeep of Tomball and They say it's not covered emissions. They also say it's common issue with the Hemi's. The problem is only getting worst and causes my son to have headaches. The problem is noticed on startup and acceleration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549806October 13, 2023
ELECTRICAL SYSTEM
The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while parked, the vehicle would not start. The vehicle was towed to a dealer where the TIPM and PCM needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 119,229.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549823October 13, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2016 Jeep Grand Cherokee. The contact stated while driving approximately 60 MPH, the vehicle overheated, and the vehicle decelerated to 45 MPH. The engine hot message was displayed. The vehicle was towed to the local dealer, where it was diagnosed that the radiator needed to be replaced. The vehicle was repaired, but the failure recurred. While driving and making a turn, the temperature gauge needle rose to the high mark. The contact was able to pull over. The vehicle was towed to the same local dealer, where the radiator and hoses were replaced. The mechanic informed the contact to add additional coolant to the reservoir. The vehicle was repaired, but the failure persisted. While driving at an undisclosed speed, the vehicle overheated. The vehicle was towed back to the same local dealer but was not diagnosed or repaired. The manufacturer was contacted and opened a case, but no assistance was provided. The failure mileage was approximately 136,249.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549557October 12, 2023
STRUCTURE:BODY, ELECTRICAL SYSTEM
My 2016 Jeep Grand Cherokee has a water leak in the rear compartment area. It is leaking next to the wiring which could cause a fire or electrical short.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549713October 12, 2023
UNKNOWN OR OTHER
While sitting in my Jeep with the car off, I hear a very loud audible pop. It scared me enough to get out and look around. The sunroof completely shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549681October 12, 2023
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
This was 5 -6 times my new car broke down 3 times for fuel pump problem then i have engine light on more than4-5 times . Now its still on they fixed it 2 month ago. I just buy this brand new car in 2021. Not completed 3 years yet and having 56700 kms on it .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549482October 11, 2023
UNKNOWN OR OTHER
Backup camera remains on while driving. I am unable to use any other features on the screen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549169October 10, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving 60-65 MPH, the check engine warning light illuminated. The contact was able to continue driving. The vehicle was taken to the dealer, where it was diagnosed with low fuel pressure. The fuel filters were replaced. The contact stated that after the repair, the vehicle was parked for 30 days while he was on vacation. The contact stated that upon returning from vacation and driving the vehicle at an undisclosed speed, the failure recurred. The vehicle was taken to an independent mechanic, where it was diagnosed with low fuel pressure. The independent mechanic related the failure to NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and referred the contact to the dealer for repairs. The vehicle was taken to the dealer where it was diagnosed that the fuel pump had disintegrated, which caused metal shavings intrusion in the fuel system. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 103,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549114October 10, 2023
WHEELS, LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
- my spare tire, lane assist, and/or emergency breaking, which none went into effect during the incident. - I was forced off the road where I collided with a parked car on the side of the street, which led me to being taken by ambulance to the local hospital. - Not yet, my vehicle is currently at a body shop being repaired. - I asked my Insurance to investigate when they went for the appraisal, but am unsure if it was done. - No warnings were given prior to the collision.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11548983October 9, 2023
FUEL/PROPULSION SYSTEM
Gas gage is very inaccurate. Miles to empty falls dramatically faster than actual miles driven and then resets itself when car is turned off and back on. I have no confidence in the accuracy of fuel gage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Grand Cherokee