Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#866960August 7, 2000
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL:LINKAGES
DUE TO A DEFECTIVE REAR DIFFERENTIAL IN THE TRANSMISSION WHICH BEEN REPLACED ONCE, WHILE DRIVING VEHICLE LUNGED FORWARD, WHICH MAY HAVE CAUSED A CRASH. ALSO, IN REVERSE POSITION THERE IS A LOUD NOISE. PROBLEM STILL EXISTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866975August 7, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL GAUAGE DOES NOT REGISTER CORRECT LEVELS OF FUEL, CAUSING VEHICLE TO RUN OUT OF GAS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867006August 7, 2000
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
A CRACK IN EXHAUST MANIFOLD CAUSED EXHAUST TO LEAK IN TO THE VEHICLE. DEALER COULD NOTT DETERMINE THE CAUSE. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726809August 6, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
REGARDING THE BRAKES: AFTER REPEATED (3 TIMES) COMPLAINTS ABOUT THE BRAKE PEDAL GOING ALL THE WAY TO THE FLOOR (WHEN DRIVEN UNDER STOP AND GO COMMUTER-TYPE TRAFFIC) AND EACH TIME THERE WAS "NO TROUBLE FOUND" I FINALLY (ON 7/29/2000) DROVE INTO THE DEALERSHIP WITH THE PEDAL ALL THE WAY DOWN TO THE FLOOR. A MECHANIC WAS CALLED AND SAID THERE WAS DEFINITELY A PROBLEM AND THEY SUMMIZED "IT MUST BE THE MASTER CYLINDER". WITH RESPECT TO THE ENGINE: AFTER REPEATED COMPLAINTS (AT LEAST 3 TIMES) OF OIL LEAKING FROM UNDER THE ENGINE AND HAVING IT DISMISSED AS 1) SLOPPY OIL CHANGE, EXCESS OIL FROM LEFT ON ENGINE BLOCK, 2) FAULTY OIL FILTER, 3) REAR MAIN ENGINE SEAL (REAR MAIN WAS REPLACED) AND CONTINUING TO HAVE OIL LEAKS, ON 7/29/2000, I BROUGHT IT IN AND THE DEALERSHIP SAYS THE ENGINE IS "POROUS" AND THE ENTIRE ENGINE NEEDS REPLACEMENT. I WAS ADVISED TO NOT TAKE THE VEHICLE DUE TO THE BRAKE ISSUE. THE VEHICLE IS AT THE DEALERSHIP AWAITING ARRIVAL OF A NEW ENGINE AND REPLACEMENT AND ALSO INSTALLATION OF THE MASTER CYLINDER. WITH RESPECT TO THE DIFFERENTIAL WHINE, I HAVE BEEN TOLD TWICE "IT IS NORMAL" AND NOTHING WILL BE DONE.. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726664August 4, 2000
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
LATEST FAILURE IS THE HEATER BLOWER MOTOR BLOCK CONNECTOR, THIS ITEM SHORTED OUT CAUSING THE SMELL OF BURNING IN THE VEHICLE. AUTOMOTIVE TECHNICIAN AT THE REPAIR FACILITY STATED THAT THEY HAVE SEEN THIS IN OTHER JEEP VEHICLES. HE STATED THE PROBLEM IS THE CONNECTOR GOES FROM A 14GA WIRE ON THE FRONT SIDE(HOT) TO A 12GA WIRE TO THE COMPONENTS OF THE VEHICLE. JEEP HAS STATED THEY CANNOT TELL IF THE SHORT IS A MANUFACTURE RELATED PROBLEM, AND COMMENTS BY SERVICE MANAGERS LEAD ME TO BELIEVE THEY LEAN TOWARD IT BEING A CUSTOMER PROBLEM. CUSTOMER/TECHNICAN ASSISTANCE AT THE CORPRATE LEVEL WILL NOT EVEN INVESTIGATE/INSPECT UNLESS THERE IS A FLAME NOTED, SEEMS A LITTLE LATE TO ME!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#553453August 3, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TO RECALL NOTIFICATION, CONSUMER REQUESTING REIMBURSEMENT. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726427August 2, 2000
TIRES:TREAD/BELT
TREAD SWPARATED FROM THE CASING, AND THE LOOSE PIECE OF TIRE TREAD FLAILED THE UNDERSIDE AND EXTERIOR OF MY VEHICLE ,CAUSING EXTENSIVE DAMAGE, AND NEARLY CAUSED ME TO LOSE CONTROL OF VEHICLE. *AK( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866613August 2, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT, SUSPENSION:FRONT
WHILE DRIVING A GRINDING NOISE OCCURRED IN FRONT END OF VEHICLE. DEALER HAS REPLACED TRANSFER CASE THREE TIMES WHICH HAS NOT CORRECTED THE PROBLEM. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866620August 2, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
REAR BRAKE ROTORS HAVE CORRODED, CAUSING EXTENDED STOPPING DISTANCE UNDER NORMAL BRAKING, WHICH COULD LEAD TO AN ACCIDENT. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866650August 2, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE DRIVING WOULD STEP ON THE BRAKES AND STEERING WHEEL VIBRATED OVER 20 MPH. DEALER TOLD CONSUMER THAT ROTORS HAD TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#553328August 1, 2000
SUSPENSION:FRONT, ELECTRICAL SYSTEM:HORN, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, ENGINE AND ENGINE COOLING:COOLING SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER
VEHICLE EXPERIENCED PROBLEMS WITH PULLING WHICH CAUSED THE TIRES TO WEAR PREMATURELY. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726333August 1, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
HAVE HAD ROTORS TURNED TWICE.THIRD TIME DEALER REPLACED EVERYTHING,NOW SIX MONTHS LATER BRAKES ARE SHIMMYING AGAIN. KNOW OF TWO MORE JEEPS WITH IDENTICAL PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726351August 1, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ANTI-LOCK BRAKES BEGAN INTERMITTENT FAILURE AT AROUND 50,000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866494August 1, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM
CONSUMER WAS TRAVELING ABOUT 55MPH ON HIGHWAY AND VEHICLE JUST SHUT OFF. NO BRAKES OR STEERING. ALSO, ALL ELECTRICAL POWER WAS GONE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#553324July 31, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (99V-340) PRIOR TO RECALL NOTIFICATION, WHICH RESULTED IN VEHICLE COLLISION DUE TO LOSS OF BRAKE CONTROL. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#553277July 31, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) ON SEVERAL OCCASIONS PRIOR TO RECALL NOTIFICATION, CONSUMER IS REQUESTING REIMBURSEMENT. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866292July 31, 2000
FUEL SYSTEM, OTHER
DEFECTIVE FUEL TANK SENDING UNIT CAUSED FALSE READING OF THE GAS GAUGE WHICH READ THAT TANK HAD A QUARTER FULL OF GAS. BUT TANK HAD NO GAS, AND CAUSED VEHICLE TO STALL UNEXPECTEDLY WHICH MAY HAVE RESULTED A CRASH. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866296July 31, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL GAUGE IS SHOWING THERE IS MORE FUEL LEFT IN TANK THAN THERE ACTUALLY IS, CAUSING VEHICLE TO SHUTDOWN AND LEAVE CONSUMER STRANDED . COSNUMER CLAIMS IT IS THE SAME DEFECT AS MENTIONED IN RECALL 97V194002, BUT IT DOES NOT INCLUDED 1998 MODELS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866448July 31, 2000
VEHICLE SPEED CONTROL
VEHICLE EXPERIENCED PROBLEM WITH SURGING DURING OPERATION OF AIR CONDITIONING. DEALER NOTIFIED, AND INFORMED CONSUMRT THAT MANUFACTURER WAS AWARE OF PROBLEM AND STILL WAS UNABLE TO FIND A SOLUTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726228July 30, 2000
SUSPENSION:REAR, POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT, VISIBILITY:WINDSHIELD WIPER/WASHER, INTERIOR LIGHTING
1)"FRONT SWAY LINK ELIMINATOR BARS" BOTH FAILED AFTER FRONT CV JOINT REPLACEMENT CAUSING VERY POOR/DANGEROUS HANDLING. DEALER REFUSES TO CONSIDER THAT PRIOR REMOVAL CAUSED DAMAGE, SAYS THEY WERE RUSTY. 2) WINDSHIELD WIPERS FAIL WHILE GOING OVER BUMPS. DEALER REFUSES TO COVER UNDER WARRANTY. WANTS NEARLY $400 FOR REPAIR. 3) DOOR LOCKS, DOME LIGHTS LOCK AND UNLOCK BY THEMSELVES WHILE VEHICLE IS RUNNING OR NOT, CAUSING PASSANGERS/KEYS TO BE LOCKED INSIDE. DEALER REFUSES TO FIX. 4) CHECK ENGINE LIGHT COMES ON AND VEHICLE FAILS TO START, AFTER SEVERAL MINUTES VEHICLE THEN STARTS. DEALER REFUSES TO BELIEVE THERE IS A PROBLEM AND WON'T FIX UNDER WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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