Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#553843August 18, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (99V-340) PRIOR TO RECALL NOTIFICATION AND IS BEING DENIED REIMBURSEMENT, CONSUMER IS REQUESTING FOR THE SECOND TIME FOR REIMBURSEMENT. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728300August 17, 2000
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
AFTER THE VEHICLE HAS BEEN RUN ON THE HIGHWAY FOR APPROXIMATELY 30 MILES, THE TRANSFER CASE LOCKS UP, MAKING IT VERY DIFFICULT TO MAKE ANY TURNS. IT IS SCRUBBING RUBBER OFF THE EDGES OF THE TIRES, AND THE TRANSFER CASE MAKES A RACHETING SOUND WHEN ATTEMPTING TO TURN. I WROTE DAIMLERCHRYSLER CUSTOMER ASSISTANCE ON JULY 18, 2000 BUT HAVE NOT RECEIVED ANY REPLY FROM THEM. THIS IS THE SECOND FAILURE OF THIS COMPONENT, THE FIRST AT 17167 MILES ON 07/09/96. THIS VEHICLE IS NOT SAFE TO DRIVE OVER 25 MILES UNTIL I GET THIS PROBLEM CORRECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9001662August 17, 2000
ENGINE AND ENGINE COOLING, POWER TRAIN
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#553658August 16, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER WAS IN FOR RECALL REPAIR AND DENIED ADDITIONAL WORK, WHEN HAVING THE ADDITIONAL WORK PERFORMED AT ANOTHER LOCATION IT WAS FOUND THAT THE RECALL REPAIR WAS NOT COMPLETED AS STATED ON THE INVOICE (99V-340), CONSUMER IS REQUESTING REIMBURSEMENT FOR REPAIRS COMPLETED. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#553664August 16, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, STRUCTURE:BODY:DOOR
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TO RECALL NOTIFICATION, CONSUMER REQUESTING REIMBURSEMENT. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728135August 16, 2000
SERVICE BRAKES, AIR:DISC:ROTOR
FRONT BRAKE ROTORS A CONTINUING PROBLEM. ROTORS TURNED AT 6000 MI. PER MANUFACTURER. ROTORS REPLACED AT 15K AND 25K MI. PROBLEM AGAIN AT 30K MI.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728182August 16, 2000
TIRES
CRACKING AND SEPERATION IS BEGINING ON THREE TIRES WITH DOT VN, FOUTH TIRE FAILED LAST YEAR. INSPECTED BY FIRESTONE, THEY WOULD NOT PROVIDE ME WITH A DETERMINATION AS TO HOW SAFE THE TIRES WERE. THEY INFORMED THEY WERE OVER INFLATED, 30PSI. ALL I CAN GET FROM FIRESTONE IS THE RUN AROUND.( DOT NUMBER: VN TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867954August 16, 2000
TIRES:TREAD/BELT
WHILE DRIVING ABOUT 75 MPH RIGHT FRONT TIRE HAD A BLOWOUT WITHOUT A PRIOR WARNING. B.F. GOODDRICH, 30 X 9.5 R15. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867981August 16, 2000
TIRES:TREAD/BELT
PE 00 020/FIRESTONE ATX TIRE TREAD SEPARATION: 1994 JEEP GRAND GRAND CHEROKEE, AFTER MARKET EQUIPMENT FAILURE AT 25,000, TIRE SIZE P225/75R15. EXPERIENCED RIGHT FRONT TIRE TREAD SEPARATION WHILE TRAVELING AT HIGHWAY SPEED OF 75 MPH. HAD FRONT END BODY DAMAGES. FIRESTONE NOTIFIED, AND REPLACED TWO TIRE AT 50% OFF BOTH TIRE.*AK DOT# HYHH AT5. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727941August 15, 2000
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
VEHICLE HAS BEEN IN FOR THIS AND OTHER PROBLEMS. TIRES ARE BECOMING SEVERELY WORN. WAS TOLD THAT NEW BALL JOINT HAS BEEN INSTALLED. VEHICLE STILL PULLS RIGHT. ALL TIRES WERE CROSS ROTATED WHICH EVENS WEAR AND REDUCES PULL FOR SEVERAL HUNDRED MILES. I WILL CONTACT DEALER AND CHRYSLER DIRECT IN ATTEMPT TO HAVE PROBLEM RESOLVED. I AM ANGRY THAT THE TIRES ARE WEARING AT AN UNREASONABLE RATE WHICH WILL CAUSE PRE-MATURE REPLACEMENT. I LIKE THE VEHICLE AND WOULD LIKE TO HAVE THE PROBLEM(S) RESOLVED SO IT DOES NOT CONTINUE TO DRIVE TO THE RIGHT. THANK YOU. PLEASE DO NOT HESITATE TO CALL AND PERHAPS LEAVE A MESSAGE SO I MIGHT RETURN YOUR CALL DURING YOUR WORK HOURS. I AM A SCHOOL TEACHER AND CANNOT TALK DURING CLASS TIME. SINCERELY, E. MEISSER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867841August 15, 2000
VEHICLE SPEED CONTROL, EQUIPMENT:APPLIANCE:AIR CONDITIONER
WHEN PRESSING ON ACCELERATOR TO PASS ANOTHER CAR CONSUMERS VEHICLE WILL START JERKING AND SLOWING DOWN. ONCE, ANOTHER CAR WAS COMING ON THE OPPOSITE SIDE, AND CONSUMER CAME CLOSE TO HAVING A COLLISION. LAST YEAR, WHENEVER USING CRUISE CONTROL, AIR CONDITIONER WOULD SHUT OFF. TOOK VEHICLE TO DEALER, AND THEY REPLACED THE SENSOR KIT THROTTLE POSITION, BUT JERKING STILL EXISTS. CONSUMER FEELS THIS IS VERY UNSAFE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727897August 14, 2000
TIRES:TREAD/BELT
RIGHT REAR TIRE HAS SLIT ON SIDEWALL APPROXIMATELY ONE INCH STRAIGHT LINE. OUR STATE IS NOT IN THE RECALL YET. I DRIVE 84 MILES ROUND TRIP IN THIS VEHICLE AND WANT TIRES REPLACED NOW. *AK( DOT NUMBER: W1HLAT5 TIRE SIZE: P235/5R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727930August 14, 2000
STEERING:RACK AND PINION, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, EQUIPMENT:APPLIANCE:AIR CONDITIONER
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#727865August 14, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, EQUIPMENT:APPLIANCE:AIR CONDITIONER
THERE WAS AN EXTENDED WARRANTY ON THE AIR CONDITIONING EVAPORATOR THAT I FOUND AT AN INTERNET SITE "LEMONAIDCARS.COM" THE WARRANTY WAS EXTENDED TO 7 YEARS AND 115KM. THIS JEEP WOULD HAVE QUALIFIED IF THE WARRANTY NOTICE HAD BEEN SENT TO JEEP OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867672August 14, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN APPLYING BRAKES VEHICLE WILL SHAKE VIOLENTLY. BRAKE PADS ARE NOT WEARNING OUT, BUT ROTORS KEEP FAILING. ROTORS HAVE BEEN REPLACED 4 TIMES ,DEFECT KEEPS REOCCURRING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867686August 14, 2000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL GAUGE READS INACCURATELY , CANNOT DETERMINE THE CORRECT AMOUT OF GAS IN TANK DUE TO A DEFECTIVE SENDING UNIT. VEHICLE VIN# IS NOT INCLUDED IN RECALL 97V194002, BUT HAS SAME DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867738August 14, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS HAD TO BE TURNED AT 7,000 MILES AND AT 9,000 MILES. ROTORS HAD TO BE RECOILED AND LUBED, CAUSING STEERING WHEEL TO VIBRATE HEAVILY. ALSO, A LOUD SQUEALING NOISE AT LOW OR AT HIGH SPEEDS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727794August 13, 2000
AIR BAGS:FRONTAL, VEHICLE SPEED CONTROL:LINKAGES
ENGINE SPEED WENT TO MAXIMUM WITH FOOT ON BRAKE (ANTI SKID BREAKING LEFT TRACKS AND WE HAVE PHOTO'S!). VEHICLE HIT PARK BENCH, PARKED CAR, KNOCKED DOWN 6" DIAMETER TREE, AND CONTINUED TO ACCELERATE UNTIL IGNITION WAS TURNED OFF. EXAMINATION SHOWED SPEED CONTROL "ON" BUT NOT ENGAGED. TIRE SLIPPAGE MARKS INDICATE THAT BRAKES WERE APPLIED AT LEAST THREE TIMES, BUT ONLY HELD ON DRIVER SIDE WHILE ANTI SKID PULSED BRAKES. SHIFTING FROM DRIVE TO REVERSE ONLY REVERSED DIRECTION OF VEHICLE AND DID NOT SLOW MOTOR. TOTAL DISTANCE TRAVELED WAS APPROX 400 FEET. MOTOR APPEARS TO HAVE GONE TO FULL THROTTLE WHEN TRANSMISSION WAS PLACED IN DRIVE AND WHILE VEHICLE BRAKES WERE APPLIED (DRIVER HAS OTHER VEHICLES [FORD AND NISSAN] THAT REQUIRE APPLIED BRAKE TO ENGAGE TRANSMISSION.) DIGITAL PHOTOS OF THE TIRE BRAKING MARKS ARE AVAILABLE. ALTHOUGH ENTIRE FRONT END OF JEEP WAS DEMOLISHED, NO AIRBAGS DEPLOYED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#727686August 12, 2000
SUSPENSION:FRONT, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ENGINE AND ENGINE COOLING:COOLING SYSTEM, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, AIR BAGS
AIRBAG FAILURE ON IMPACT TWICE, BRAKE COMPONENT FAILURE 10 SEPARATE TIMES, WATER PUMP FAILURE AT 50,000, DIFFERENTIAL NOISE AND FAILURE AT 65,000, MANIFOLD CRACKED, MOTOR MOUNT, AND TRANSMISSION MOUNTS FAILURE AT 74,000
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#553781August 11, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (99V-340) PRIOR TO RECALL NOTIFICATION, OWNER REQUESTING REIMBURSEMENT. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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