Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#555525October 3, 2000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP FAILED CAUSING VEHICLE TO SHUT DOWN. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555784October 3, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER BRAKES WORKED FINE BEFORE RECALL REPAIR, AFTER THE RECALL 00V-136 WORK WAS PERFORMED THE BRAKES BEGAN TO PULSATE WHEN APPLIED, CONSUMER TOOK THE VEHICLE BACK TO DEALER, DEALER FOUND THEAT THE CALIPERS WERE STICKING CAUSING THE ROTORS TO OVERHEAT AND WARP AND IN TURN CAUSED THE PADS TO WEAR PREMATURELY. NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733309October 3, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, AIR BAGS:FRONTAL
I REPEATEDLY TOOK VEHICLE TO DEALERSHIP FOR SERVICE, ON ALL VISITS THEY TOLD ME THERE WERE NO PROBLEMS AT ALL, AND CAR WAS SAFE, WELL, BRAKES FAILED AND I HIT A TRUCK, AND AIRBAGS DIDN'T COME OUT. I COULD HAVE DIED IF I WAS ON THE HIGHWAY AND THEY FAILED.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#733204October 2, 2000
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
THE SPARE WAS THE ORIGINAL SUPPLIED. STILL BORE TAGS, NEVER BEEN USED!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733270October 2, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT BRAKE ROTORS WARPED TWICE THEY ARE JUNK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871969October 2, 2000
ELECTRICAL SYSTEM:IGNITION
WHEN DRIVING AT ANY SPEED OR WHEN MAKING A LEFT OR RIGHT HAND TURNS VEHICLE WILL CUT OFF WITHOUT PRIOR WARNING, CAUSING LOSS OF ALL POWER, POWER STEERING, ETC. CONSUMER HAS CONTACTED DEALER, DEALER UNABLE TO DETERMINE THE CAUSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733110October 1, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
UPON BRAKING, MY CAR SHAKES ALL OVER, ESPECIALLY THE STEERING WHEEL, AND FRONT END. WAS TOLD IT WAS ROTOR, THAT WARPED. ALSO TOLD THERE WAS RECALLS ON OTHER YEARS. WOULD LIKE TO KNOW MORE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733139October 1, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
FRONT END VIBRATES AND JERKS WHEN BRAKES ARE APPLIED. (SPEED IS NOT A FACTOR) FRONT ROTORS AND ALL BRAKES WERE REPLACED. WHEN PROBLEM CONTINUED, ROTORS WERE REPLACED FOR A SECOND TIME. PROBLEM STILL CONTINUES. LOCAL DEALER IS UNABLE TO OFFER A SUGGESTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732858September 29, 2000
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
WIRING HARNESS HAS BEEN REDESIGNED TO A 2-PART HARNESS BY JEEP. IT APPEARS AS IF THE CORP. IS AWARE OF THE PROBLEM, BUT HAS YET TO RECALL THESE HARNESSES. THE JEEP -MOPAR PARTS GUIDE INDICATES IT IS A ONE PART HARNESS AT $ 63.00, HOWEVER WHEN IT ARRIVES , THE HARNESS IS 2-PART AND THE RETAIL IS THEN $269.00 .*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871810September 29, 2000
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ONGOING PROBLEM WITH POWER WINDOW FAILURE ON DRIVER'S SIDE DOOR. VEHICLE BEEN IN DEALER SHOP ON FIVE OCCASIONS, AND PROBLEM STILL REOCCURRING. PLEASE FEEL FREE TO PROVIDE FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555415September 28, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE SHUDDERS, BRAKE ROTORS, AND BRAKE PADS FAILED. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732717September 28, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
I HAD A PULSATION/ROUGHNESS WHEN BRAKING. THE FRONT ROTORS WERE FOUND TO HAVE TWO TO FOUR 1/2 TO 1 INCH CRACKS COMING FROM THE CENTER HUB HOLES. IF THESE CRACKS WENT UNDETECTED, IT WOULD OF CAUSED A SERIOUS ACCIDENT. THE DEALERSHIP AND DAIMLERCHRYSLER ARE STATING THE REASON WHY I'M HAVING THE PROBLEMS IS BECAUSE OF MY FIRST BRAKE JOB, DONE ONLY ABOUT 10,000 MILES AGO. THEY SAID THAT NON-MOPAR PADS (WAGNER) WERE USED. MY MECHANIC CHECKED THE PADS, WHICH ARE STILL LIKE NEW, AND FOUND NOTHING WRONG. I HAVE HAD 5 CHEROKEES TO DATE AND MY MECHANIC HAS ALWAYS USED WAGNER AND HAS HAD NO PROBLEMS. IN DOING RESEARCH ON 1999 JGC ROTORS, THERE HAVE BEEN MANY COMPLAINTS ON THESE ROTORS. EVEN IN PASS YEARS THEY HAVE HAD RECALLS FOR ROTORS ON JGC. THERE WAS A RECALL FOR ROTORS ON 96-98 JGC, VEHICLES MADE 7/95-10/98. MY 1999 JGC WAS MANUFACTURED IN 11/98, WHICH IS ONLY ONE MONTH DIFFERENT FROM THE RECALL. COUID THESE BE THE SAME ROTORS? IT HAS BEEN EVEN NOTED ON TSB WITH 1999 JEEPS THAT THERE HAVE BEEN BRAKE/ROTOR PROBLEMS. I THINK THERE SHOULD BE A RECALL ON THESE ROTORS BECAUSE OF THE SAFETY ISSUE AND THE MANY NOTED COMPLAINTS THAT HAVE BEEN RECEIVED. I THINK THEY ARE USING INFERIOR METAL FOR THESE ROTORS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732629September 27, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT BRAKE ROTORS WARPED AT 11,000 26,000 33,000 AND 42,000. EACH OF THE FIRST THREE TIMES THE ROTORS WERE REPLACED ONLY TO FAIL AGAIN.THE LAST TIME THE ROTORS WERE CUT AND I HAVE LESS THAN 1,000 ON THE CUT ROTORS THUS FAR.EACH TIME THE DEALER AND MFG. REP BLAME IT ON DRIVING HABITS. IN DISCUSSING WITH OTHER JEEP OWNERS THIS SEEMS TO BE A COMMON PROBLEM AND ALSO SVERAL SERVICE STATIONS IN THE AREA ARE SEEING THIS PROBLEM IN MANY JEEPS.4 ROTOR FAILURES IN 40,000 IS REDICULOUS AND AN EXPLANATION SUCH AS DRIVING HABITS IS AN INSULT TO ONES INTELEGENCE...THIS MAY BE A HUGE PROBLEM WITH JEEP OWNERS SINCE JEEP HAS PUT OUT TWO TECH SERVICE BULLITENS ON DEALING WITH THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871572September 27, 2000
AIR BAGS:FRONTAL
WHEN VEHICLE CRASHED INTO A COW WHILE TRAVELING ABOUT 45 MPH THERE WAS NO DEPLOYMENT OF DRIVER'S SIDE OR PASSENGER'S SIDE AIR BAGS. ENTIRE FRONT END OF THE CHEROKEE WAS SMASHED BACK TO THE ENGINE.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#871683September 27, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ONGOING PROBLEM WITH EXCESSIVE WEAR OF ROTORS. VEHICLE BEEN IN DEALER SHOP ON FIVE OCCASIONS, AND UNABLE TO CORRECT THE PROBLEM. *AK THE ROTORS WERE REPLACED FIVE TIMES IN TWO YEARS. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732571September 26, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
THE VEHICLE HAS NOW HAD FOUR (4) REAR RING GEAR AND PINIONS, FOUR(4) SETS OF REAR BEARINGS, ONE REAR YOKE, TWO (2) SETS OF FRONT RING GEAR AND PINIONS, TWO(2) SETS OF BEARINGS, ONE FRONT YOKE, ONE FRONT DRIVE SHAFT REPLACED SINCE IT CAME FROM THE FACTORY. IT HAS NEVER BEEN IN FOUR WHEEL DRIVE OR DRIVEN OFF ROAD. IT HAS HAD ONE TIRE REPLACED DUE TO VIBRATION THAT WOULD NOT BALANCE (R.FRONT), THE ELECTRIC WINDOWS HAVE BEEN REPAIRED TWO (2) TIMES AND THE TRANSMISSION WILL NOT ENGAGE IF THE VEHICLE SITS FOR 3 DAYS OR LONGER (HAS NOT BEEN REPAIRED). THE DEALER HAS BEEN VERY GOOD ABOUT DOING ALL REPAIRS (CAN NOT DUPLICATE TRANSMISSION PROBLEM). WE ARE CONCERNED ABOUT THE NUMBER OF TIMES THE RING GEAR AND PINIONS AND ALL BEARINGS HAVE BEEN REPLACED AND THE POTENTIAL SAFETY ISSUE REGARDING A POSSIBLE AXLE COMMING OUT WHILE DRIVING. ALSO NOT SURE IF THIS QUALIFIES FOR A "LEMON LAW".*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732443September 25, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
RAN OUT OF FUEL ON MAJOR HIWAY IN RUSH HOUR TRAFFIC DUE TO FUEL GAUGE FAILURE. GAUGE SHOWED 3/4 FULL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732468September 25, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I CONTACTED NHTSA LAST WEEK. UPDATE: I RECEIVED A TECHNICAL SERVICE BULLITIN #05-01-00 REV A DATED 14 APRIL 00. UNDER DISCUSSION THE BULLITIN STATES, " A NEW BRAKE PAD REPAIR KIT HAS BEEN RELEASED WHICH CONTAINS AN ADHESIVE BACKING. THIS WILL PROVIDE FOR A MORE POSITIVE RELEASE OF THE BRAKE PAD WHEN THE BRAKE PEDAL IS RELEASED. THIS, IN TURN WILL MOVE THE PAD AWAY FROM THE ROTOR, RESULTING IN LESS FRICTION AND WEAR, WHICH RESULTED FROM THE PAD RESTING ON THE ROTOR WHEN BRAKES WERE NOT APPLIED." THE BULLITIN GOES INTO THE REPAIR AND THEN GOES INTO THE POLICY. THE POLICY IS "REIMBURSABLE WITHIN THE PROVISIONS OF THE WARRANTY" REMEMBER, I HAD THE BRAKES AND ROTORS CHANGED IN JAN 2000. NINE MONTHS LATER I NEED TO REPAIR THEM AGAIN BUT I HAVE TO PAY FOR THE REPAIRS. READING THIS BULLETIN MAKES IT OBVIOUS THAT CHRYSELOR KNOWS THAT THEY ARE AT FAULT BUT ARE PLACING THE COST TO THE CUSTOMER. TOTALLY UNFAIR! THIS COULD BE A SAFETY ISSUE. IF YOU READ THE BULLETIN IT STATES THAT THE JEEP WILL VIBRATE AT THE STEERING WHEEL AND SEAT. THIS COULD CAUSE A PERSON TO PANIC AT A HIGH RATE OF SPEED. PLEASE PUT ME ON THE LIST OF COMLAINERS ABOUT THIS PROBLEM AND LET ME KNOW WHAT CHRYSLERS POSITION IS WITH THIS PROBLEM. CHRYSLER DOES NOT WANT TO GIVE ME ANY EXPLANATION EXCEPT "SORRY IF YOU FEEL THIS WAY". THANK YOU! SFC DUDZIK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732502September 25, 2000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
REPLACED 4 FUEL PUMPS IN 5 WEEKS. OCCURS AFTER PARKING AND LEAVING VEHICLE. WON'T RESTART AFTER PARKING. TOLD I NEED TO REPLACE GAS TANK. PROBLEM GOT INCREASINGLY WORSE. 1ST REPLACEMENT-3 WEEKS, 2ND-6 DAYS, 3RD-4 DAYS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871436September 25, 2000
ELECTRICAL SYSTEM:IGNITION, FUEL SYSTEM, OTHER
WHIILE TRAVELING AND WITHOUT ANY INDICATION VEHICLE STALLED. ALSO, GAS GUAGE WAS READING WRONGLY. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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