Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#872917October 12, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
CONSUMER HAS REPLACED BRAKES TWICE; FIRST TIME 2 YEARS AGO. BRAKES NEEDED TO BE REPLACED AGAIN. 2 MONTHS AGO, BRAKES WERE REPLACED. VEHICLE VIBRATE WHEN THE BRAKES APPLIED. MECHANIC WAS SAYING THAT FRONT BRAKES WERE WARPED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733980October 11, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
FRONT BRAKES PULSATE AT 50-60MPH TO THE POINT WHERE IT IS DANGEROUS. FAILURE AT 3350, 9600, 14800, AND 22000 MILES. DEALER REPAIRED/REPLACED ROTORS THREE TIMES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733989October 11, 2000
TIRES
THESE PARTICULAR TIRES WERE NOT MADE IN THE DECATUR,IL PLANT; HOWEVER WHEN ATTEMPTING TO SELL THE VEHICLE ALL POTENTIAL BUYERS WALKED AWAY UNLESS THE WILDRENESS AT TIRES (REGARDLESS OF WHERE THEY WERE MADE) ARE REPLACED. I AM NOT ASKING FOR A FREE SET OF REPLACEMENT TIRES, BUT I WOULD LIKE TO RECIEVE A SUBSTANTIAL DISCOUNT TO REPLACE WITH OTHER FIRESTONE TIRES THAT ARE NOT UNDER SUSPENSION. THANK YOU, J. BURNS. *AK (DOT NUMBER: W2HL TIRESIZE: P235/75R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734024October 11, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
I OWN 2 JEEP GRAND CHEROKEES. BOTH OF WHICH HAVE PREMATURE FRONT ROTOR AND PAD FAILURE AT 20,000 MILES. BOTH THE DEALER AND THE MANUFACTURER ARE NOT WILLING TO TELL ME WHY THESE COMPONENTS ARE PREMATURELY WEARING OUT. EVEN THOUGH WE LIVE IN THE "SALT BELT" THE DEALER REPLACED THE ROTORS ON MY GREEN 98 JEEP BUT NOT ON MY BLACK 98 JEEP. THEY CLAIM THAT NONE OF MY JEEPS FALL UNDER THE RECALL DUE TO THE VINNUMBERS AND THAT THEY ARE REGISTERED IN VA AND NOT DC. EVEN THOUGH WE COMMUTE INTO DC EVERYDAY INTO THE RECALL AREA THEY ARE NOT WILLING TO REPLACE THE ROTORS ON THE BLACK JEEP. THE WARPED ROTORS ARE ALSO WEARING OUT THE PADS. SOME OWNER COMPLAINTS OFF THE WEB HAVE STATED THAT DAIMLERCHRYLSER INSTALLED BRAKE PADS THAT WERE TO HARD. THE HEAT BUILDUP FROM THE FRICTION OF THE HARD PADS IS WHAT IS WARPING THE ROTORS. I DON'T KNOW IF THAT IS TRUE OR NOT. WE NEED HELP. ROTORS AND PADS SHOULD LAST AROUND 40,000 MILES IF NOT MORE. COULD YOU PLEASE SEE IF YOU CAN GET DAIMLER TO RECALL ALL ROTORS FOR THOSE OF US WHO LIVE IN THE VIRGINIA SUBURBS OF WASHINGTON? THANKS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734028October 11, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I OWN 2 JEEP GRAND CHEROKEES. BOTH OF WHICH HAVE PREMATURE FRONT ROTOR AND PAD FAILURE AT 20,000 MILES. BOTH THE DEALER AND THE MANUFACTURER ARE NOT WILLING TO TELL ME WHY THESE COMPONENTS ARE PREMATURELY WEARING OUT. EVEN THOUGH WE LIVE IN THE "SALT BELT" THE DEALER REPLACED THE ROTORS ON MY GREEN 98 JEEP BUT NOT ON MY BLACK 98 JEEP. THEY CLAIM THAT NONE OF MY JEEPS FALL UNDER THE RECALL DUE TO THE VINNUMBERS AND THAT THEY ARE REGISTERED IN VA AND NOT DC. EVEN THOUGH WE COMMUTE INTO DC EVERYDAY INTO THE RECALL AREA THEY ARE NOT WILLING TO REPLACE THE ROTORS ON THE BLACK JEEP. THE WARPED ROTORS ARE ALSO WEARING OUT THE PADS. SOME OWNER COMPLAINTS OFF THE WEB HAVE STATED THAT DAIMLERCHRYLSER INSTALLED BRAKE PADS THAT WERE TO HARD. THE HEAT BUILDUP FROM THE FRICTION OF THE HARD PADS IS WHAT IS WARPING THE ROTORS. I DON'T KNOW IF THAT IS TRUE OR NOT. WE NEED HELP. ROTORS AND PADS SHOULD LAST AROUND 40,000 MILES IF NOT MORE. COULD YOU PLEASE SEE IF YOU CAN GET DAIMLER TO RECALL ALL ROTORS FOR THOSE OF US WHO LIVE IN THE VIRGINIA SUBURBS OF WASHINGTON? THANKS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733959October 10, 2000
ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
DRIVING 35 MPH AT WHICH TIME SMOKE BEGAN TO EMANATE FROM REAR OF VEHICLE AND QUICKLY BEGAN TO FILL ENTIRE INTERIOR. AFTER PULLING OVER, SHUTTING OFF ENGINE AND EXITING VEHICLE, OPENED BACK PASSENGER SIDE DOOR TO SEE FLAMES WHICH APPEARED TO BE COMING FROM UNDERNEATH BACK PASSENGER SEAT (RIGHT SIDE). WITHIN A MATTER OF SECONDS, FLAMES HAD SPREAD THROUGHOUT ENTIRE INTERIOR AND ENGULFED ENTIRE VEHICLE. VEHICLE WAS DECLARED A TOTAL LOSS AT THE SCENE BY ATTENDING POLICE AND FIREFIGHTERS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#872601October 10, 2000
ELECTRICAL SYSTEM:IGNITION
WHILE TRAVELING AT ANY SPEED OR INDICATION VEHICLE WOULD STALL . DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#872630October 10, 2000
VEHICLE SPEED CONTROL:LINKAGES
WHEN VEHICLE WAS STARTED IT JUMPED INTO REVERSE AND ACCELERATED SUDDENLY AND UNEXPECTEDLHY, RESULTING IN A COLLISION, AND PROPERTY DAMAGE.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#872669October 10, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
FUEL GAUGE IS NOT GIVING AN ACCURATE AMOUNT OF FUEL IN THE TANK. DEALERSHIP IS AWARE OF THE PROBLEM.*AK THE OWNER STATES THAT THE MALFUNCTIONING FUEL SENDER SHOULD HAVE BEEN PART OF RECALL 755 BECAUSE IT IS FAILING AGAIN AFTER BEING REPLACED. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#872553October 9, 2000
VISIBILITY:GLASS, SIDE/REAR
REAR TAILGATE WINDOW SHATTERED FOR UNKNOWN REASON; DEALER NOTIFIED. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#872565October 9, 2000
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A REAR END COLLISION AT 25 MPH OR MORE. UPON IMPACT, BOTH AIR BAGS DID NOT DEPLOY. DEALER NOTIFIED. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#733749October 8, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE FRONT END OF THE CAR VIBRATE DURING SLOW DOWN AND PRESSING OF THE BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#872540October 8, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
VEHICLE EXPERIENCED PROBLEM WITH LOSS OF BRAKE FLUID. TAKEN TO INDEPENDENT DEALER, AND REPLACED MASTER CYLINDER AND BRAKE PEDAL. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733675October 7, 2000
TIRES
THIS VEHICLE CAME WITH 16" TIRES. THE ORIGINAL SPARE WAS A DONUT . THIS WAS RECALLED . THEY GAVE ME A 15" TIRE FOR A SPARE. HOW CAN THE CAR BE SAFELY DRIVEN WHEN IT HAS 16" TIRES IF I PUT A 15" SPARE ON IN AN EMERGENCY. NUT AND WAS RECALLED . THE DEALER GAVE ME A FULL SIZE 15" SPARE TIRE. WHEN I COMPLAINED TO HIM THAT THE CAR CAME WITH STANDARD 16" TIRES HE SAID THAT IS ALL WE ARE OBLIGATED TO GIVE YOU. HOW CAN A CAR THAT CAME WITH 16" TIRES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#872421October 6, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
APPLIED BRAKES IN AN EMERGENCY, POPPING SOUND OCCURRED, AND VEHICLE SEVERELY PULLED TO LEFT CAUSED BY THE CENTER HUB SEPARATING FROM ROTOR. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#872430October 6, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, PARKING BRAKE:CONVENTIONAL
REAR BRAKE/ FRONT AND REAR BRAKE PADS, AND THE EMERGENCY PARKING BRAKES DISINTEGRATED WHICH CAUSED EXTENDED STOPPING DISTANCE WHICH MAY RESULTIN A CRASH. COMMON PROBLEM. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555482October 4, 2000
EQUIPMENT:APPLIANCE:AIR CONDITIONER
CONSUMER COMPLAINS OF AN AIR CONDITIONING ODOR. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733482October 4, 2000
UNKNOWN OR OTHER
THIS COMPLAINT IS NOT THE RESULT OF AN ACCIDENT OR A PROBLEM WITH THE VEHICLE. THIS COMPLAINT PERTAINS TO THE REPLACEMENT TIRES THAT I PUT ON MY VEHICLE APPROXIMATELY TWO YEARS AGO. YESTERDAY (10/3/00) MY JEEP WAS AT MY MECHANIC GETTING TRANSMISSION MAINTENENCE WORK. THE MECHANIC NOTICED THAT THE FRONT TIRE TREAD WAS SEPARATING FROM THE SIDE WALL OF THE TIRE AND METAL WAS VISIBLE. HE INFORMED ME THAT THE DAYTON TIRES ON MY VEHICLE ARE THE SAME SIZE AND TYPE AS THE FIRESTONE RECALL. IN FACT THE DOT NUMBERS INDICATE THAT THEY WERE EVEN MANUFACTURED BY FIRESTONE AT THE SAME PLANT AND HAVE THE SAME NOMENCLATURE AS DEPICTED ON THE RECALLED FIRESTONE TIRES. THIS IS A SERIOUS PROBLEM. I CONTACTED THE TIRE DEALER THAT SOLD ME THE TIRES (BUZZ DAVIES, 93 ISLINGTON STREET, PORTSMOUTH , NH 03821; TEL 603-433-1328) AND HE TOLD ME THAT MY TIRES WERE NOT INCLUDED UNDER THE RECALL. HE SUGGESTED THAT I COME IN AND THAT HE CAN PRO-RATE THEM. THIS IS NOT ACCEPTABLE TO ME. IN MY OPINION THERE ARE TOO MANY SIMILARITIES AS WELL AS AN OBVIOUS TREAD SEPARATION PROBLEM WITH MY TIRES. I AM REPORTING THIS PROBLEM SO THAT YOU MAY ADD THIS INFORMATION TO YOUR DATABASE FOR THE FIRESTONE RECALL. ADDITIONALLY, OTHERS WITH SIMILAR TIRES TO MINE SHOULD BE MADE ALERT TO THIS PROBLEM SO THAT THEY CAN ELECT TO REMAIN SAFE. I PLAN ON REPLACING THESE TIRES THIS WEEK END, BUT I WILL AND HOLD ONTO THEM UNTIL I CAN BE FULLY REIMBURSED. YOUR HELP WITH THIS PROBLEM IS AND WILL BE APPRECIATED BY MYSELF AND OTHER UNSUSPECTING CONSUMERS WHO HAVE PURCHASED SIMILARLY MANUFACTURED FIRESTONE "NON-BRANDED" TIRES. FINALLY, IT UPSETS ME TO KNOW THAT THESE TIRES WERE NOT INCLUDED IN THE ORIGINAL SAFETY RECALL AND MY LIFE AND THAT OF OTHERS HAS BEEN UNKNOWINGLY IN JEOPARDY SINCE THEN. (DOT NUMBER: VDHL HLA TIRESIZE: P235/75R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733480October 4, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE JEEP LOOKS GREAT BUT THE WAY IT RUNS SOUNDS HORIBLE AND NOBODY GIVES ME A STRAIGHT ANSWER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#872267October 4, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
AT 19,000 MILES WHEN APPLYING BRAKES SEVERE VIBRATION AND PULSATION OCCURRED. PROBLEM BECAME MORE PRONOUNCED AT 22,000 MILES. *AK THE DEALER STATES BAD ROTORS WERE THE CAUSE AND ARE REDONE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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