Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#878399January 17, 2001
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM:IGNITION
CRANKSHAFT SENSOR FAILED TWO TIMES ALREADY. CONSUMER WAS TRAVELING ABOUT 65MPH ON HIGHWAY, AND VEHICLE SHUTDOWN WITHOUT PRIOR NOTICE. DEALERSHIP IS AWARE OF PROBLEM. *AK VEHICLE SHUTDOWN DUE TO COIL FAILURE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739391January 15, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
NOTE: RENTAL CAR. PARKED VEHICLE AFTER BACKING UP MODERATELY INCLINED DRIVEWAY. SET TRANSMISSION IN PARK. DID NOT SET PARKING BRAKE NOR CHOCK WHEELS. VEHICLE WAS STABLE FOR SEVERAL MINUTES (BROUGHT ONE CHILD INTO HOUSE) BUT THEN BEGAN TO ROLL DOWN HILL. WAS NOT SLIPPING ON PAVEMENT; WAS NOT DRIVING ENGINE (AS WITH STANDARD SHIFT.) COULD NOT STOP VEHICLE BY HOLDING BACK. TRANSMISSION WAS STILL IN PARK, NOT DISLODGED (CONFIRMED THIS FACT). PULLED PARKING BRAKE AND VEHICLE STOPPED (NO HARM NO FOUL.) BUT DID NOT EXPECT VEHICLE WITH AUTOMATIC TRANSMISSION SET IN PARK TO BE MOBILE AT ALL. DID REPORT THIS TO RENTAL AGENT WHEN RETURNING VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739420January 15, 2001
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
BOLTS THAT HOLD GEAR BOX TO UNIBODY FRAME SHEARED IN HALF WHILE PARKING WITH A RESULTING TOTAL LOSS OF STEERING CONTROL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739342January 14, 2001
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
NOISE AND VIBRATION COMING FROM DIFFERENTIAL UNIT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739350January 14, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
I EXPERIENCED SEVERE BRAKE VIBRATION WHEN BRAKING CASUALLY AT HWY SPEEDS. THIS MADE IT DIFFICULT TO HOLD THE STEERING WHEEL STEADY AND HOLD CONTROL ON THE ROAD. DEALER SAID ROTORS NEED TURNING- AT 8000 MILES? PROBLEM REOCCURED 6 MNTHS LATER AT 15000 MILES-HAD A BROAD BLADE LATHE CUT AT A DIFFERENT DEALER. FIRST DEALER WANTED TO CHARGE ME AND THEN SAID THEY DID NOT HAVE RIGHT EQUIPMENT TO FIX IT. PROBLEM REOCCURED AGAIN AT 19000 MILES. HAD ROTORS AND HUBS REPLACED. HAD TO FIGHT TO GET WARRANTY TO FIX IT. HOPE THIS WORKS THIS TIME. WHEN BRAKES VIBRATE IT FEELS UNSAFE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739263January 12, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
JEEP WILL NOT ASSIST (IT IS BEYONG WARRANTY) IN ANY RELIEF OF A TRANSMISSION WITH ONLY 30000 MILES - LOCAL DEALER ESTIMATES COST OF REPAIR AT $2,400. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878095January 12, 2001
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
VEHICLE HAS A PROBLEM WITH FUEL SENDING UNIT. THIS HAS CAUSED VEHICLE TO RUN OUT OF GAS DUE TO FUEL LEVER NOT READING CORRECTLY. THEIR IS RECALL 97V194000 FOR THIS PROBLEM, BUT THIS VEHICLE WAS NOT COVERED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878133January 12, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
THEIR IS A PULSATING FEELING IN BRAKE PEDAL, AND PEDAL IS ALSO HARD WHEN APPLIED. STOPPING DISTANCE IS IMPAIRED DUE TO THIS PROBLEM. DEALER RHAS BEEN CONTACTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878145January 12, 2001
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
UPON ATTEMPTING TO RESTART VEHICLE IT WOULD NOT RESTART DUE TO FUEL PUMP WHICH NEEDED REPLACEMENT. FUEL PUMP HAS BEEN REPLACED FIVE TIMES. *AK THE MANUFACTURER SAYES FUEL PUMP FAILURE WAS DUE TO BAD GAS. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878148January 12, 2001
ELECTRICAL SYSTEM:IGNITION
CONSUME R WAS TRAVELING ABOUT 60MPH ON HIGHWAY AND VEHICLE STARTED STALLING. VEHICLE CUT OFF WITHOUT PRIOR NOTICE. CONSUMER WOULD HAVE TO PUT VEHICLE IN NEUTRAL TO RESTART. DEALERSHIP WILL BE CONTACTED. NO INJURIES REPORTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878160January 12, 2001
POWER TRAIN:MANUAL TRANSMISSION, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
WHILE DRIVING ABOUT 50 MPH HEARD A POP NOISE THEN TIRES LOCKED UP. VEHICLE HAD TO BE TOWED TO A SHOP, AND THEY SAID THAT CARRIER PIN HAD SNAPPED, AND FROM THAT POINT DIFFERENTIAL LOCKED, JUST LIKE WHEN PUTTING VEHICLE IN REVERSE.*AK THE DEALER REPLACED ALL BEARINGS, GASKETS AND SEALS, TRANSMISSION AND RADIATOR FAILED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558926January 11, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE VEHICLES FRONT BRAKE ROTORS WERE REPLACED PRIOR TO RECALL NOTICE 00V-136, CONSUMER REQUESTING REIMBURSEMENT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558972January 11, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER REPLACED FRONT BRAKE PADS AND ROTOR PRIOR TO RECALL NOTICE 00V-136, CONSUMER REQUEST REIMBURSEMENT FOR REPAIRS. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558911January 11, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE PADS AND ROTORS FAILED ON FOUR DIFFERENT OCCASIONS, CONSUMERS VEHICLE IS NOT INCLUDED IN RECALL 00V-136. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785240January 10, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE NOISE RESULTED IN ENGINE HAVING TO BE REPLACED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877877January 10, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
TRANSMISSION JUMPED FROM PARK INTO REVERSE, CAUSING A COLLISION. DEALER HAS INSPECTED VEHICLE, AND MANUFACTURER HAS BEEN NOTIFIED.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#558782January 9, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ONE WEEK PRIOR TO RECIEVING RECALL NOTICE 00V-136 THE FRONT BRAKE ROTORS WERE REPLACED, CONSUMER REQUEST REIMBURSEMENT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739050January 9, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, UNKNOWN OR OTHER, VISIBILITY:WINDSHIELD WIPER/WASHER, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT, POWER TRAIN:AUTOMATIC TRANSMISSION
HAVE EXPERIENCED NUMEROUS QUALITY PROBLEMS INCLUDING THE 4 WHEEL DRIVE GRINDING AND JUMPING, WINDOW FUNCTION PROBLEMS, REAR WASHERHOSE LEAK INTO REAR COMPARTMENT, ROUGH TRANSMISSION INTO REVERSE FROM PARK, OIL GAUGE FAILURE AND ENGINE CLICKING NOISE DURING ACCELERATION. DEALER ON MANY OCCASIONS SAYS THEY ARE NORMAL FOR THE TRUCK TO EXPERIENCE AND NOT TO WORRY. I DON'T BELIEVE THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739056January 9, 2001
TIRES
AT 45 MPH ON SMOOTH HIGHWAY TIRE SUDDENLY BLEW OUT AND WE IMMEDIATELY PULLED OVER. THE TIRE WAS DEMOLISHED TO THE POINT WE COULD NOT TELL WHAT THE CAUSE WAS OR THE TIRE REPAIR MAN. THIS TIRE HAD APPROXIAMATELY 2000 MILES ONLY ON IT AT THE TIME . *AK (TIRESIZE: 16)( DOT NUMBER: TIRE SIZE: 16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
1
#739067January 9, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
MY CAR STARTED PULSING UPON BRAKING AT ABOUT 10,000 MILES. I TOOK ITS TO POTAMKIN JEEP AND THEY FIXED IT UNDER WARRANTY. THE PROBLEM STARTED AGAIN AT 18,971 MILES. I TOOK IT BACK TO POTAMKIN JEEP AND THEY REPLACED THE ROTORS. THE PROBLEM WAS BACK AT 26,789 MILES AND I TOOK IT TO DADE JEEP. THEY REPLACED THE ROTORS AGAIN WITH THE SAME DEFECTIVE PARTS. THE PROBLEM STARTED AGAIN AT 37,000 MILES. NOW THAT THE CAR IS OUT OF WARRANTY, THEY WILL NOT FIX IT NOW. I FILED ARBITRATION WITH CHRYSLER AND THEY REFUSE TO ADMIT THIS CAR HAS A PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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