Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#559228January 26, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT ROTORS FAILED PRIOR TO RECALL NOTICE 00V-136, COONSUMER REQUEST REIMBURSEMENT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739988January 26, 2001
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
WHEEL BEARINGS & DIFFERENTIAL BEARINGS FAILED W/ LESS THAN 50K MI. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#879069January 26, 2001
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
THERE WERE LOUD NOISES AND EXCESSIVE VIBRATION COMING FROM DIFFERENTIAL. DEALER HAS SEEN VEHICLE 3 TIMES AND STILL NO SOLUTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#879112January 26, 2001
POWER TRAIN:MANUAL TRANSMISSION:COLUMN SHIFT ASSEMBLY, POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE), EQUIPMENT:APPLIANCE:AIR CONDITIONER
UPON BEING TOWED BY MOTOR HOME, STEERING WHEEL LOCKED UP THREE DIFFERENT TIMES, CAUSING PREMATURE WEAR OF TIRE TREAD. CONSUMER HAS CONTACTED DEALER. *AK THE FRONT OF VEHICLE HAS ABOUT 1/2 DEGREE CAMBER AND DEALER STATED THERE IS NOTHING THAT CAN BE DONE EXCEPT TO CHANGE THE ENTIRE AXLE AND THAT WOULD EITHER MAKE PROBLEM WORSE OR STAY THE SAME. CONSUMER STATES THAT HE PUTS THE TRANSFER CASE IN NEUTRAL AND THE TRANSMISSION IN PARK WHENEVER TOWING VEHICLE, HOWEVER ON SEVERAL OCCASIONS THE STEERING WHEELS WERE FOUND IN LOCKED POSITION CAUSING SEVERE DAMAGE TO THE TIRES, CONSUMER STATES THAT VEHICLE HAD BEEN TOWED 40000 MILES BEFORE THIS PROBLEM STARTED OCCURRING, ON ONE OCCASION CONSUMER STATES HE HAD A DIFFICULT TIME GETTING STEERING LOCK TO RELEASE AND FOUND THE WHEELS WERE COCKED ABOUT 10 OR 15 DEGREES TO THE RIGHT AND THE FRONT TIRE WAS IN SHREADS, EVEN THE STEEL CORD WAS TORN, POSSIBLE INTERLOCK SYSTEM FAILURE CAUSING LOCKING AND WEAR OF TIRES AND AXLE BEING OUT OF ALIGNMENT. CONSUMER STATES SOMETIMES WHILE DRIVING IN 4-WHEEL DRIVE, THERE IS AJERKING AND ROUGHNESS IN TURNS ON DRY PAVEMENT, DEALER STATED THIS WAS THE WAY THE VEHICLES WERE DESIGNED. AIR CONDITIONER FREEZES UP AND SOAKS THE CARPETS, VEHICLE NEEDED NEW A/C MODULE AND COMPLETE NEW CARPETS. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#879136January 26, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION HAD TO BE COMPLETELY REBUILT AT 112 KM. TRANSMISSION WAS HARD TO CHANGE, AND GEARS WOULD BE SLIPPING. CONTACTED DEALER, AND DEALER WOULD DO NOTHING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739895January 24, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SUSPENSION:FRONT, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
FRONT BRAKES REPLACED 1 YEAR AGO THEN RECEIVED RECALL, WINSHIELD WASHER MOTOR FAILED,POWER WINDOWS FAILED. POOR BRAKING AND VIBRATION IN PEDAL SCRAPING NOISE FROM BACK END - REAR BEARINGS, DIFFERENTIAL, BRAKES AND ROTORS NEED REPLACEMENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739899January 24, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
SINCE I'VE HAD THIS VEHICLE THE ROTORS HAVE BEEN REPLACED TWICE, RESURFACED TWICE, AND THE DEALER CAN STILL NOT FIX THE PROBLEM. THE WARPING OF THE ROTORS SENDS A PULSATION THROUGH THE STEERING SYSTEM CAUSING THE STEERING WHEEL TO SHIMMY LEFT AND RIGHT. THE CAR ONLY HAS 32,000 MILES. I DO NOT RIDE THE BRAKES, IN FACT I SOLD MY LAST CAR WITH 75K MILES ON THE ORIGINAL ROTORS WITH A PAD REPLACEMENT AT ABOUT 60K MILES. THE DEALER AND THE FACTORY WILL NOT TELL ME WHY THE ROTORS CONTINUE TO WARP AND THEY JUST KEEP REPLACING THEM, THAT IS UNTIL NOW. THEY ARE NOW STARTING TO CHARGE ME FOR THE REPAIR EVEN THOUGH IT IS UNDER THE 36,000 MILE WARRANTY PERIOD. IT'S ABSURD, I CHECKED YOUR WEB SITE AND THERE ARE NUMEROUS COMPLAINTS ABOUT THIS DEFECT. I CAN'T IMAGINE ANYTHING MORE UNSAFE THAN A DEFECT WHICH DEGRADES BRAKING AND STEERING. I STRONGLY RECOMMEND YOU GET AFTER THEM TO FIND A PERMANENT FIX TO THIS BLATANTLY OBVIOUS SAFETY DEFECT. THANKS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739901January 24, 2001
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
THIS IS THE SECOND BEARING FAILURE FOR MY VEHICLE. I ALSO PERSONALLY KNOW OF 3 OTHER VEHICLE OWNERS WHO ARE OR HAVE EXPERIENCED THE SAME BEARING FAILURE IN THEIR JEEPS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878956January 24, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE TRAVELLING ABOUT 65-70MPH VEHICLE SUDDENLY SURGED FORWARD, ACCELERATED TO AROUND 78 MPH. ENGINE REVVED, ACCELERATOR PEDAL STUCK TO FLOOR, CONSUMER COULD NOT SLOW VEHICLE DOWN, FINALLY SHUT OFF IGNITION. CHRYSLER SAID THAT A VEHICLE WITH THAT MANY MILES THAT COULD HAPPEN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878980January 24, 2001
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
ELECTRICAL SYSTEM : INSTRUMENT PANEL: CLUSTER MODULE WORKS INTERMITTENTLY. SPEEDOMETER AND ALL GAUGES WOULD GO DOWN WITHOUT PRIOR WARNING. DEALER HAS NOT FOUND REMDY, AND ADVISED CONSUMER THAT PROBLEM WAS NOT A SAFETY DEFECT. DEFECT COULD PROBE CONSUMER INTO AN AUTOMOBILE ACCIDENT WITH SPEEDOMETER NOT WORKING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878822January 23, 2001
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
RECALL 01V00700/ MANUFACTURER'S RECALL 965; STEERING MAKES A GRINDING NOISE ONLY WHEN TURNING. VEHICLE HAS BEEN TO DEALER 3 TIMES. CHRYSLER HASN'T INSTRUCTED HOW TO REPAIR IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878838January 23, 2001
VISIBILITY:REARVIEW MIRRORS/DEVICES
POWER SIDE VIEW MIRROR WILL AUTOMATICALLY POINT DOWN TOWARDS FLOOR. CONSUMER HAS TAKEN VEHICLE TO DEALER NUMEROUS TIMES, AND WAS NOT ABLE TO DIAGNOSE DEFECT; THEREFORE, COULD NOT FIX IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559114January 22, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SUSPENSION:REAR
FRONT BRAKE ROTORS FAILED PRIOR TO RECALL NOTICE 00V-136, CONSUMER REQUEST REIMBURSEMENT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559109January 22, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE CONSUMER HAD THE RECALL COMPONENT (00V-136) ON TWO OCCASIONS PRIOR TO RECALL NOTIFICATION, CONSUMER REQUESTED REIMBURSEMENT AND WAS DENIED, CONSUMER DID NOT GO TO A JEEP DEALERSHIP TO HAVE THE ROTORS REPLACED DUE TO BAD SERVICE. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739740January 22, 2001
TIRES
AFTER DOT IS : M671 EKWR 039. DEALER WILL NOT HONOR TIRE - NOR WILL GOODYEAR. *AK (DOT NUMBER: M671 EKWR TIRESIZE: 225 75 R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739724January 21, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878601January 19, 2001
VEHICLE SPEED CONTROL:LINKAGES, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, STEERING:HYDRAULIC POWER ASSIST:PUMP
INTERMITTENTLY WHEN BRAKES ARE APPLIED VEHICLE REVS TO A HIGH RPM. ALSO, WHILE MAKING A TURN, VEHICLE WILL STALL OUT AND DIE. DEALER HAS INSPECTED VEHICLE SEVERAL TIMES, AND HAS NOT BEEN ABLE TO CORRECT PROBLEM.*AK THERE WAS A CRACK IN THE BRACKET FOR THE POWER STEERING PUMP WHICH DISABLED THE FAN BELT. CONSUMER STATES VEHICLE HAS EXPERIENCED ELECTRICAL PROBLEMS. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878610January 19, 2001
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
DIMMER SWITCH WOULD FAIL TO WORK PROPERLY WHEN IN USE TO DIM FROM BRIGHT TO LOW. ENTIRE PANEL WOULD GO OUT COMPLETELY. THEN, A FEW SECONDS LATER WOULD COME BACK AS BRIGHT AS EVER. BEEN TO DEALER TO GET A DIMMER SWITCH PART AND TO HAVE AN INDEPENDENT MECHANIC REPLACE IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878477January 18, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL GUAGE MISREAD AMOUNT OF FUEL IN VEHICLE. A RECALL HAS BEEN ISSUED ON EARLIER MAKES AND MODELS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739513January 17, 2001
AIR BAGS:FRONTAL
I HAVE 16,000 IN DAMAGESO FAR ON MY JEEP AND THE MORE THEY TAKE APART THE MORE THEY FIND. I WENT OF THE ROAD AND HIT A TREE NEITHER AIRBAG DEPLOYED. I HAVE A CUT ON MY FACE THAT WENT ALL THE WAY THROUGH TO MY TEETH,I WILL HAVE THIS FOR THE REST OF MY LIFE. Y FIND. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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