Jeep Grand Cherokee Complaints

29,433 consumer complaints on file.

#748131July 9, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
I STOPPED IN A LEVEL DRIVEWAY, PUT THE CAR IN PARK WITH THE ENGINE IDLING, AND GOT OUT TO UNLOCK A GATE. WHILE I WAS OUTSIDE THE CAR, THE TRANSMISSION SLIPPED INTO REVERSE, AND THE CAR DROVE BACKWARD ACROSS THE STREET AND INTO THE NEIGHBOR'S TREE. I MANAGED TO CATCH UP WITH THE CAR THERE AND SWITCH IT OFF. THE BUMPER, LEFT REAR TAILLIGHT AND LEFT REAR FENDER WERE DAMAGED. MY HUSBAND TOOK THE CAR BACK TO THE DEALER WHERE HE WAS ABLE TO REPEAT WHAT HAD HAPPENED (IE. PUTTING THE CAR IN PARK AND HAVING IT FALL INTO REVERSE). CHRYSLER REFUSED TO TAKE RESPONSIBILITY FOR THE PROBLEM, BUT THE DEALER REPAIRED THE DAMAGE AT NO COST AND TIGHTENED THE TRANSMISSION LINKAGE.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#748132July 9, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
AS I WAS DRIVING DOWN MY DRIVEWAY I STOPPED TO GET THE NEWSPAPER. AFTER I HAS GOTTEN OUT OF THE VEHICLE THE CAR BEGAN ROLLING. I HAD LEFT THE DRIVER'S SIDE DOOR OPEN AND TRIED TO REACH THE FOOT BRAKE AND COULDN'T, SO I TRIED TO REACH THE EMERGENCY BRAKE AND COULDN'T. THE VEHICLE WENT OVER THE CURB INTO A NEIGHBOR'S YARD AND THEN THROUGH ANOTHER YARD BEFORE HITTING A TREE. THE ENTIRE FRONT-END OF MY VEHICLE WAS DAMAGED INCLUDING THE HOOD, GRILL, BUMPER, BOTH FRONT QUARTER-PANELS, THE DRIVER'S SIDE WINDOW AND THE WATER PUMP.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#748144July 9, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
I WOULD LIKE TO KNOW WHAT IS BEING DONE ABOUT THIS VEHICLE. I DONT TRUST IT ALL SOMEONE MAY BE KILLED IF MY CHILDREN WERE IN THE VEHICLE. NO SAFETY DEFECT STATED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748155July 9, 2001
VEHICLE SPEED CONTROL:CRUISE CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
VEHICLE HAS BEEN TO DEALER 5 TIMES NOW FOR VERY ROUGH IDLE, ENGINE SAG, IDLE UNDERSHOOT, ETC. PCM HAS BEEN REPROGRAMMED WITH CURRENT SOFTWARE, ETC. DEALER CALLED CHRYSLER AND WAS TOLD NO FIX IS AVAILABLE FOR THIS CONDITION. VEHICLE SHAKES AND TRIES TO DIE. VERY UNSAFE TO DRIVE AS MAY DIE WHEN TRYING TO PULL OUT. DEALER BASICALLY SAYS CHRYSLER KNOWS OF THE PROBLEM BUT WON'T FIX IT PROPERLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748156July 9, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS IN "PARK" WITH THE ENGINE RUNNING. DRIVER GOT OUT TO REMOVE SOMETHING FROM THE DRIVEWAY. THE VEHICLE SUDDENLY STARTED GOING IN REVERSE. DRIVER TRIED TO STOP IT BY OPENING THE DRIVERS SIDE DOOR. BEFORE THE DRIVER COULD GET IN, THE DOOR GOT CAUGHT ON SOMETING IN THE GARAGE AND PINNED THE DRIVERS LEG, CRUSHING IT. THE VEHICLE CONTINUED TO GO IN REVERSE UNTIL THE DOOR WAS BENT ALL THE WAY BACK. SOMETHING GOT WEDGED UNDER THE VEHICLE, STOPPING IT FROM GOING ANY FURTHER, ALTHOUGH THE WHEELS WERE STILL TURNING. UNABLE TO FREE HER LEG, SHE STARTED SCREAMING FOR HELP. A NEIGHBOR CAME TO THE RESCUE, CONFIRMING THAT THE SHIFT LEVER WAS INDEED IN THE "PARK" POSITION. THE VEHICLE HAS HENCE BEEN NAMED "CHRISTINE". THE DEALER WAS UNABLE TO LOCATE THE PROBLEM.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#748157July 9, 2001
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
CAME HOME FROM WORK, PARKED CAR IN DRIVEWAY. WITHIN 5 MINUTES A FIRE ERUPTED IN THE ENGINE COMPARTMENT. I CALLED THE FIRE DEPARTMENT WHO EXTINGUISHED THE FIRE. THE CAR WAS DECLARED A TOTAL LOSS. NEITHER DAIMLER CHRYSLER NOR MY INSURANCE COMPANY COULD DETERMINE THE ORIGIN OF THE FIRE.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#748177July 9, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THE JEEP WAS PLACED INTO PARK. WHILE IT WAS IDLING MY WIFE STEPED OUT OF THE CAR TO TALK TO A FRIEND. WITH MY TWO CHILDREN IN THE BACK SEAT THE CAR BEGAN ROLLING BACKWARDS DOWN A HILL. BY THE GRACE OF G-D THE CAR TURNED AND CRASHED INTO ANOTHER CAR AND THEN INTO A FENCE. NO ONE WAS HURT BUT THE CAR WAS BADLY DAMAGED. PLEASE CONTACT ME IF ANYONE CAN SUGGEST WHAT MY LEGAL RIGHTS ARE IN THIS MATTER. SINCERELY [XXX] [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#748125July 9, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE LOST THE PARK AND WENT BACK WITHOUT ANY SIGNAGE OF FAILURE, LOST OF TRANSMISSION CONTROLS. THE UNIT WENT TO REVERSE AND CRASH TO MY PARKING GARAGE, MY LITLE BABY GIRL 21 MONTHS OLD WAS IN THE VEHICLE. NO INJURIES. ABS SYSTEM DAMAGED WITHOUT ANY SYMPTON.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892199July 9, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS IN PARK AND STILL RUNNING WHEN IT JUMPED OUT OF PARK INTO REVERSE, AND WENT BACKWARDS INTO A BUILDING. VEHICLE SLAMMED INTO BUILDING SO HARD THAT IT JUMPED INTO DRIVE AND HIT ANOTHER BUILDING BEFORE COMING TO A STOP. CONSUMER HAS CONTACTED DEALER.*AK *SLC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#892200July 9, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
ANOTHER VEHICLE WAS AT STOP LIGHT IN FRONT OF THE CHEROKEE. CHEROKEE HAD JUMPED OUT OF DRIVE INTO REVERSE AND THEN BACK INTO DRIVE ON ITS OWN. IT THEN LURCHED FORWARD AND REARENDED VEHICLE IN FRONT. THIS CAUSED THE OTHER DRIVER, IN THE VEHICLE IN FRONT, TO SUFFER HEAD & NECK PAIN. THIS INFORMATION WAS FURNISHED BY CATHERINE BOCSKOR @3216 GEIGER AVENUE KENSINGTON MD 20895, THE INJURED PARTY. SHE RECEIVED THE INFORMATION FROM THE OWNER OF THE CHEROKEE AT THE SCENE OF ACCIDENT.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#892208July 9, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN APPLYING BRAKES, VEHICLE WOULD VIBRATE, DEALER WOULD NOT REPLACE THE WARPED ROTORS, CONSUMER HAD THEM REPLACED BY ANOTHER MECHANIC AND WOULD LIKE TO BE REIMBURSED. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892216July 9, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS PARKED WITH ENGINE RUNNING, EMERGENCY BRAKE NOT APPLIED, VEHICLE SUDDENLY WENT BACKWARD. CONSUMER WAS ABLE TO STOP VEHICLE. NO INJURIES.*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892218July 9, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS PARKED IN DRIVEWAY IN PARK WITH ENGINE RUNNING, AND EMERGENCY BRAKE NOT APPLIED, AND VEHICLE SUDDENLY SURGED FORWARD, CONSUMER'S FOOT ON BRAKE, VEHICLE WAS STOPPED BY GARAGE DOOR.*AK *SLC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#892225July 9, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS KEEP WARPING. THIS MAKES VEHICLE VIBRATE WHEN APPLYING BRAKES. CONTACTED DEALER.*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892226July 9, 2001
SUSPENSION
AT ANY SPEED WHEN TURNING VEHICLE THERE IS A LOUD GRINDING NOISE COMING FROM REAR, AND STEERING WHEEL JERKS BACK IN OPPOSITE POSITION. DEALERSHIP IS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892229July 9, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
CONSUMER GOT OUT OF VEHICLE, WITH ENGINE RUNNING, EMERGENCY BRAKE NOT APPLIED, SUDDENLY VEHICLE WENT BACKWARD, CONSUMER TRIED TO JUMP IN AND STOP VEHICLE, BUT WAS KNOCKED OVER BY OPEN DRIVER'S DOOR. VEHICLE HIT A TREE, AND CAME TO A STOP. PLEASE ADD AMOUNT OF DAMAGE.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#892230July 9, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT BRAKE ROTORS ARE WARPED THIS CAUSES STEERING TO SHAKE. ROTORS HAVE BEEN REPLACED TWICE. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748073July 8, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS STOPPED AND PLACED IN PARK POSTION. I GOT OUT OF VEHICLE AND IT BEGAN BACKING UP. WHEN I RAN AROUND THE DOOR AND TRIED TO PUT MY FOOT ON THE BRAKE, I SLIPPED AND FELL. THE VEHICLE RAN OVER MY FOO, BROKE IT, AND PROCEEDED TO CRASH INTO A RETAIL STORE.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#748078July 8, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
LEFT THE JEEP RUNNING AT THE END OF MY DRIVEWAY TO PUT RECYCLABLES OUT. WHEN I TURNED BACK AROUND THE VEHICLE WAS ROLLING BACKWARDS TOWARDS ME. OPENED THE DRIVERS DOOR TO STOP IT, BUT COULD NOT. THE VEHICLE ROLLED ACROSS THE HIGHWAY AND INTO THE DITCH IN THE MEDIAN, WHERE IT STRUCK THE LEFT REAR BUMPER, STOPPING THE VEHICLE. CALLED FOR A TROOPER AND WAS GIVEN AN ACCIDENT REPORT AND A TICKET. TOOK TO A LOCAL BODY SHOP WHERE IT WAS FOUND THAT THE INCIDENT HAD BENT THE FRAME AS WELL AS DESTROYING THE BUMPER. VEHICLE WAS REPAIRED WITHIN TWO WEEKS AT THE LOCAL BODY SHOP.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#748096July 8, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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